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London Hydro Profile
London Hydro

@LondonHydro

7,914
Followers
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London Hydro is a Local Distribution Company that services the city of London, Ont. Report an outage, call 519-661-5555. Discuss your account, call 519-661-5503

London, Ontario, Canada
Joined July 2010
Don't wanna be here? Send us removal request.
@LondonHydro
London Hydro
2 years
London experienced extensive damage today due to the storm. We thank you for your patience as our crews work tirelessly to restore power as safely and quickly as possible.
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@LondonHydro
London Hydro
2 years
Our crews continue to work to restore power to all customers impacted by today's storm. Thank you for your ongoing patience as we work as safely and quickly as possible to restore service.
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@LondonHydro
London Hydro
2 years
Power has been restored to most customers. There are some areas where damage was particularly severe that are still without electricity. We would like to thank our customers for their patience while crews continue to work nonstop to manage the damage and restore electricity.
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@LondonHydro
London Hydro
2 years
The damage from the storm was extensive with downed lines and trees limbs on lines. We are working to restore power as soon as possible, however, some areas may be without electricity until tomorrow. We appreciate your patience while we work to fully restore power.
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@LondonHydro
London Hydro
5 years
Please be aware that @LondonHydro does not contact customers using a 1-800 number to demand payment. Received this type of call? Notify the @lpsmediaoffice and report the incident to the Canadian Anti-Fraud Centre 1-888-495-8501. Call us directly to discuss your account
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@LondonHydro
London Hydro
1 year
1207 customers impacted in the White Oaks area. Estimated Restoration: JUN 25 at 08:30 PM. Outage#: 47798
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@LondonHydro
London Hydro
3 years
266 customers impacted in the Westmount area. Estimated Restoration: SEP 13 at 12:30 AM. Outage#: 38901
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@LondonHydro
London Hydro
6 years
78 customers impacted in the West London area. Estimated Restoration: Apr 25 at 2:00 AM. Outage#: 26138
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@LondonHydro
London Hydro
1 year
2951 customers impacted in the North London area. Estimated Restoration: JUN 02 at 04:00 PM. Outage#: 47301
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@LondonHydro
London Hydro
6 years
@LondonHydro crews are on their way to assist The New York Power Authority with power restoration after being hard hit by the Nor’easter storm. We wish all the Ontario crews helping good luck
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@LondonHydro
London Hydro
3 months
4744 customers impacted in the Central London, Masonville, Medway, Sunningdale and West London areas. Estimated Restoration: APR 13 at 05:00 AM. Outage#: 51882
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@LondonHydro
London Hydro
3 years
As part of the #PowerForwardChallenge , we’re supporting the local adoption of clean energy through our London-2-London Pilot, sponsored by @NRCan and @beisgovuk . Learn more about this innovative project at #ImpactCanada #CleanTech #SmartGrids #CleanEnergy
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@LondonHydro
London Hydro
4 years
1947 customers impacted in the Stoney Creek area. Estimated Restoration: Nov 11 at 10:30 PM. Outage#: 35104
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@LondonHydro
London Hydro
1 month
London Hydro Board of Directors is pleased to announce the appointment of Ysni Semsedini as Chief Executive Officer, effective August 6, 2024. Mr. Semsedini brings with him over 20 years of experience and sits on numerous boards in the electricity sector.
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@LondonHydro
London Hydro
6 years
@LondonHydro is pleased to be part of the collaborative effort that has brought 3 new electric vehicle charging stations to the downtown area. Many thanks to our partners @NRCan @CityofLdnOnt @servicesflo
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@LondonHydro
London Hydro
6 years
162 customers impacted in the Central London area. Estimated Restoration: May 4 at 8:30 PM. Outage#: 26243
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@LondonHydro
London Hydro
5 years
Thank you to the students from @WesternU @uOttawa @UofT that contributed to the success of Trickl and the RPP Pilot. @CDNelectricity #electricityleadersofthefuture #CanadianElectricityAssociation
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@LondonHydro
London Hydro
4 years
287 customers impacted in the Uplands area. Estimated Restoration: Nov 11 at 9:30 PM. Outage#: 35104
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@LondonHydro
London Hydro
4 years
FRAUD ALERT: We would like to remind our customers that London Hydro does not contact customers using a 1-800 number to demand payment. Please be cautious when providing personal information over the phone. Review your MyLondonHydro account online at
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@LondonHydro
London Hydro
2 months
7535 customers impacted in the Byron, River Bend, Talbot, Westmount and Woodhull areas. Estimated Restoration: JUN 01 at 08:30 AM. Outage#: 52544
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@LondonHydro
London Hydro
6 years
London Hydro is excited to announce that we are the first utility to receive #GreenButton Connect My Data certification. London Hydro can now provide customers and other utilities with GB standards for electricity, water and gas @The_GBA @GreenButtonON
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@LondonHydro
London Hydro
5 years
1335 customers impacted in the West London area. Estimated Restoration: Oct 12 at 6:30 PM. Outage#: 31042
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@LondonHydro
London Hydro
6 years
@LondonHydro crews are on their way to the Aylmer & Beachville area to help restore power. We're always happy to be able to help our neighbours
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@LondonHydro
London Hydro
3 years
1619 customers impacted in the Central London area. Estimated Restoration: AUG 19 at 08:30 PM. Outage#: 38551
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@LondonHydro
London Hydro
2 years
Due to the large-scale Rogers Network outage, our phone system is currently down. We appreciate your patience while this issue is looked into and encourage you to reach out to us once Rogers Networks have been restored.
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@LondonHydro
London Hydro
10 months
4388 customers impacted in the Byron, River Bend and Woodhull areas. Estimated Restoration: OCT 09 at 07:00 PM. Outage#: 49515
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@LondonHydro
London Hydro
6 years
Providing Londoners with smart tools can help customers monitor and lower their energy usage. The #Trickl App, developed by @LondonHydro is just one of these tools used by our pilot participants
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@LondonHydro
London Hydro
6 years
We are excited to have won the @EDA_ONT Customer Service Excellence Award for our Builder's Portal. Many residential home builders in #ldnont are already taking advantage of this great tool! #PowerofLocalHydro
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@LondonHydro
London Hydro
2 months
8774 customers impacted in the Byron, River Bend, Talbot, Westmount and Woodhull areas. Estimated Restoration: JUN 02 at 08:30 AM. Outage#: 52575
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@LondonHydro
London Hydro
8 years
@LondonHydro as member of @The_GBA , thanks @USCTO @khoney @dsmorgan77 for the opportunity to showcase Green Button #WHOpenData
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@LondonHydro
London Hydro
2 years
As the Rogers Network outage persists, we would like to remind customers to stay safe by avoiding electrical equipment and work being done in the community. Your safety is our priority. If you should encounter any electrical emergencies, please contact emergency services.
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@LondonHydro
London Hydro
5 years
1662 customers impacted in the Lambeth area. Estimated Restoration: Jul 13 at 7:30 PM. Outage#: 30245
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@LondonHydro
London Hydro
7 years
We are proud to be a 2017 #ExpandingExcellence Award Winner at #CSWeek2017
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@LondonHydro
London Hydro
3 years
940 customers impacted in the Masonville area. Estimated Restoration: Jun 26 at 11:59 PM. Outage#: 37696
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@LondonHydro
London Hydro
8 years
LH is excited to exhibit at the White House Open Data Innovation Summit as Chair of the GBA @GreenButtonON @The_GBA #WHOpenData
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@LondonHydro
London Hydro
9 months
Join us for the Electric Vehicle Open House this weekend. Over 40 EVs will be available for viewing and test drives. Free parking in the designated area of the City lot at Horton and Ridout Streets. Check out who will be at the Open House:
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@LondonHydro
London Hydro
3 years
1391 customers impacted in the Masonville area. Estimated Restoration: Jun 26 at 11:59 PM. Outage#: 37735
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@LondonHydro
London Hydro
6 years
Congratulations to Wendy for winning 15,000 Aeroplan Miles at the #LHRealTimeKickoffEvent ! You can earn Aeroplan Miles too by registering for paperless billing with @LondonHydro #RPP
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@LondonHydro
London Hydro
1 month
72 customers impacted in the Glen Cairn area. Estimated Restoration: JUN 20 at 03:00 AM. Outage#: 52907
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@LondonHydro
London Hydro
9 years
2526 customers impacted in the Oakridge area. Estimated Restoration: Mar 14 at 6:00 PM. Outage#: 16373
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@LondonHydro
London Hydro
5 years
1695 customers impacted in the Southcrest area. Estimated Restoration: Jul 21 at 12:30 AM. Outage#: 30343
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@LondonHydro
London Hydro
8 years
Get energy insights about your home with the new Homebeat app available now on iTunes and Google Play
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@LondonHydro
London Hydro
6 months
834 customers impacted in the West London area. Estimated Restoration: JAN 13 at 10:30 AM. Outage#: 50869
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@LondonHydro
London Hydro
8 months
"London Hydro supports The Building Infrastructure Safety Act 2023, which will allow timely locates at no charge and help ensure the safety of our employees and contractors working near our underground infrastructure," says Vinay Sharma, CEO, London Hydro.
@ToddSmithPC
Todd Smith
8 months
The Getting Infrastructure Built Safely Act, 2023, if passed, would prohibit charging fees for locates to: ✅ Protect public safety ✅ Keep costs down ✅ Get vital infrastructure like roads, new homes & high-speed internet built more quickly
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@LondonHydro
London Hydro
1 year
527 customers impacted in the Uplands area. Estimated Restoration: JUN 02 at 04:00 PM. Outage#: 47301
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@LondonHydro
London Hydro
9 years
Check your inbox instead of your mailbox for your hydro bill. New paperless customers get 100 Aeroplan Miles #LdnOnt http://t.co/VRwoZHIe6G
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@LondonHydro
London Hydro
9 years
US Dept of Energy acknowledges LHs leadership of GB capabilities at Birth of the #GreenButton Ecosystem event @khoney http://t.co/lilD093ysB
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@LondonHydro
London Hydro
5 years
346 customers impacted in the Southcrest area. Estimated Restoration: Jan 17 at 10:00 AM. Outage#: 31554
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@LondonHydro
London Hydro
6 months
62 customers impacted in the Jackson area. Estimated Restoration: JAN 16 at 10:20 AM. Outage#: 50940
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@LondonHydro
London Hydro
5 years
1464 customers impacted in the South London area. Estimated Restoration: Jul 21 at 8:30 AM. Outage#: 30343
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@LondonHydro
London Hydro
5 years
Sign up for outage notifications in your MyLondonHydro account to receive text message and email notifications that will provide you with outage restoration times.
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@LondonHydro
London Hydro
10 years
LH spoke with @CTVLondon about the new Green Button pilot program that can help customers manage their energy usage http://t.co/CyVfX91x1a
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@LondonHydro
London Hydro
1 month
1881 customers impacted in the Central London and Old East Village areas. Estimated Restoration: JUN 12 at 12:45 AM. Outage#: 52782
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@LondonHydro
London Hydro
5 years
We are currently experiencing outages. The cause is still under investigation. More updates will be provided when information becomes available.
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@LondonHydro
London Hydro
4 years
We're excited to have won an Innovation in Digital Customer Engagement award from CSWeek for our Mobile Workforce.
@iucx_live
Innovate UtilityCX
4 years
CS Week is excited to announce the 2020 EEA Winners and Finalists! View our broadcast and press release at:
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@LondonHydro
London Hydro
7 years
#GreenButtonInitiative has helped @BudGardens better forecast hydro usage for events. See pg99 Long-Term Energy Plan
@ONenergy
Ontario Energy and Electrification
7 years
Take a peek into Ontario’s #energyfuture with our Long-Term Energy Plan: Delivering Fairness and Choice. Out today!
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@LondonHydro
London Hydro
9 years
It's the last day of the @londonhomeshow . Visit the LH booth and register for paperless billing. You could WIN 15000 Aeroplan Miles #LdnOnt
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@LondonHydro
London Hydro
1 year
2923 customers impacted in the Highland, South London and Southcrest areas. Estimated Restoration: JUL 21 at 06:00 AM. Outage#: 48198
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@LondonHydro
London Hydro
1 year
4939 customers impacted in the Central London, Central London, Hamilton Road, Hamilton Road, Old East Village and Old East Village areas. Estimated Restoration: JUL 21 at 12:30 AM. Outage#: 48217
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@LondonHydro
London Hydro
4 years
170 customers impacted in the Masonville area. Estimated Restoration: Mar 29 at 6:00 AM. Outage#: 32022
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@LondonHydro
London Hydro
1 month
1075 customers impacted in the Byron area. Estimated Restoration: JUN 25 at 06:00 PM. Outage#: 53072
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@LondonHydro
London Hydro
3 years
We are honoured to have received the Customer Service Excellence award at the @EDA_ONT Awards Gala on May 21, for our extensive website refresh, improving customer self-service options.
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@LondonHydro
London Hydro
1 year
193 customers impacted in the South London area. Estimated Restoration: JUL 21 at 06:00 AM. Outage#: 48317
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@LondonHydro
London Hydro
9 years
Here are some great #GreenButton energy management solutions. http://t.co/lH0QwrvWVq
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@LondonHydro
London Hydro
4 years
274 customers impacted in the Hyde Park area. Estimated Restoration: Jul 8 at 11:00 PM. Outage#: 33232
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@LondonHydro
London Hydro
9 years
New technology that helps you monitor your energy usage is available now. See us @londonhomeshow this weekend to find out more #LdnOnt
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@LondonHydro
London Hydro
1 year
2143 customers impacted in the Westminster area. Estimated Restoration: JUN 25 at 08:30 PM. Outage#: 47798
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@LondonHydro
London Hydro
5 years
353 customers impacted in the North London area. Estimated Restoration: Nov 1 at 2:00 AM. Outage#: 31177
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@LondonHydro
London Hydro
7 years
159 customers impacted in the Westminster area. Estimated Restoration: Jun 25 at 12:30 AM. Outage#: 23118
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@LondonHydro
London Hydro
2 months
8774 customers impacted in the Byron, River Bend, Talbot, Westmount and Woodhull areas. Estimated Restoration: JUN 02 at 08:30 AM. Outage#: 52578
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@LondonHydro
London Hydro
5 years
105 customers impacted in the Old East Village area. Estimated Restoration: Aug 15 at 11:00 PM. Outage#: 30603
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@LondonHydro
London Hydro
2 years
A major winter storm is expected with wind gusts up to 90 km/h. Damaging winds, flash freezing, and heavy snowfall could cause power outages. Please be safe and stay away from any potential electrical hazards. Sign up for outage notifications
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@LondonHydro
London Hydro
5 years
Last week we presented at the #40thPLMADR conference with #Navigant and were very happy to share how customer engagement can be used to increase energy savings.
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@LondonHydro
London Hydro
3 years
We were pleased to welcome @ToddSmithPC to London Hydro to announce the new Green Button Standard. As this standard is adopted province-wide, customers will benefit by being able to easily access their usage information and make informed decisions.
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@LondonHydro
London Hydro
6 years
Congratulations to our Builder's Portal team for winning the Innovation in Digital Customer Engagement award at #CSWEEK2018 ! @CSWEEK
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@LondonHydro
London Hydro
5 years
Congratulations to our team for winning the @CSWeek Innovation in Digital Customer Engagement Award for MyWater. London Hydro is one of the first utilities in Canada to offers its customers their water data broken down to the hour. #CSWeek2019
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@LondonHydro
London Hydro
5 years
83 customers impacted in the West London area. Estimated Restoration: Feb 27 at 9:30 PM. Outage#: 29038
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@LondonHydro
London Hydro
3 years
Electricity rates for all Time-of-Use and Tiered RPP customers will be set to a fixed price of 8.2¢/kWh starting January 18 to February 7, 2022. See OEBs letter for details
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@LondonHydro
London Hydro
7 years
1063 customers impacted in the River Bend area. Estimated Restoration: Nov 8 at 2:30 AM. Outage#: 24201
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@LondonHydro
London Hydro
5 years
198 customers impacted in the North London area. Estimated Restoration: Jul 19 at 5:00 PM. Outage#: 30310
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@LondonHydro
London Hydro
9 years
Learn more about #GreenButton technology with @LondonHydro this weekend at The Spring Home & Garden Show #LdnOnt http://t.co/gIKlXqs3Jy
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@LondonHydro
London Hydro
5 years
549 customers impacted in the West London area. Estimated Restoration: Feb 27 at 9:30 PM. Outage#: 29038
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@LondonHydro
London Hydro
1 year
3155 customers impacted in the Central London and South London areas. Estimated Restoration: JUL 21 at 06:00 AM. Outage#: 48184
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@LondonHydro
London Hydro
6 years
1993 customers impacted in the North London area. Estimated Restoration: Jul 5 at 8:30 PM. Outage#: 27199
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@LondonHydro
London Hydro
1 year
There is a current outage in London's north end due to a vehicle accident. Crews are on the scene and working hard to restore power as soon as possible. Please check the outage map for the most recent outage restoration times.
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@LondonHydro
London Hydro
6 years
@LondonHydro VP CIO shares how the #Trickl app can help London families change how they use electricity and save on their bills at the #LHRealTimeKickoffEvent
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@LondonHydro
London Hydro
1 year
1125 customers impacted in the Westminster area. Estimated Restoration: JUN 13 at 06:00 PM. Outage#: 47532
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@LondonHydro
London Hydro
6 years
We are committed to empowering our customers through features like the new Builder’s Portal. Congratulations to all the winners & finalists at #CSWeek2018 . @CSWeek
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@LondonHydro
London Hydro
6 years
We would like to thank those who came out to the #LHRealTimeKickoffEvent this morning. We’re all very excited for the official #RPP Pilot launch on May 1 #GreenButton
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@LondonHydro
London Hydro
1 year
A possible ice storm is expected late Wed into Thur with a prolonged period of freezing rain that could lead to ice build up that could cause outages. Please be safe and stay away from potential electrical hazards. Sign up for outage notifications
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@LondonHydro
London Hydro
6 years
@LondonHydro CEO Vinay Sharma & VP CIO Syed Mir address guests at the #RealTimeKickoffEvent and discuss #RPP and how we can save on electricity usage
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@LondonHydro
London Hydro
3 months
3814 customers impacted in the Byron, Westmount and Westmount areas. Estimated Restoration: APR 29 at 10:30 PM. Outage#: 52144
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@LondonHydro
London Hydro
10 years
Be proactive, be a champion, and learn from the person with a disability. #Tuesat10
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@LondonHydro
London Hydro
4 years
231 customers impacted in the South London area. Estimated Restoration: Oct 26 at 11:30 AM. Outage#: 34881
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@LondonHydro
London Hydro
6 years
Thank you @corporateknight We are very proud to have ranked 3rd as a “Future 40 Responsible Corporate Leader”
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@LondonHydro
London Hydro
5 months
870 customers impacted in the Masonville and Sunningdale areas. Estimated Restoration: MAR 10 at 05:30 PM. Outage#: 51538
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@LondonHydro
London Hydro
9 years
LH & @WhitbyHydro collaborate to give customers access to energy usage info through LHs customer engagement platform including #GreenButton
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@LondonHydro
London Hydro
6 years
We’re excited to welcome all our #LHReal -TimeLaunchEvent guests to our information breakfast this morning #Tricklapp #RPP #GreenButton
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