Hopper Support @HopperSupport Twitter profile

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Hopper Support

@HopperSupport

2 years

The payment issue we referenced earlier today has now been fixed. Thank you for your patience, and we apologize for the inconvenience.

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Hopper Support

@HopperSupport

2 years

We are currently experiencing a temporary issue with adding new payment methods on iOS devices. If you receive an error, please try your purchase again later. If you are booking a hotel reservation, you may be able to complete your purchase using ApplePay.

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Hopper Support

@HopperSupport

3 years

We hopped right to it! 🐰 The glitch has been fixed and all systems are go! Thanks for your patience and we look forward to helping you with your bookings! 🥕🥕🥕

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Hopper Support

@HopperSupport

3 years

Hopper is experiencing an outage that may prevent you from making bookings and contacting support. Our technical teams are working on a solution. For any urgent travel inquiries, please DM us @HopperSupport and we'll be glad to assist.

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Hopper Support

@HopperSupport

2 years

Thank you for patiently waiting. We apologize for the long hold. Our team has endorsed this matter to our Hotel team for urgent assistance. Their specialists will be with you shortly via the email you receive today. Thank you for your continued patience.

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Hopper Support

@HopperSupport

3 years

@jillrudison @hopper We're sorry for the delay in hearing back from our support team. This is certainly not the experience we want any of our users to have. Please send us a DM at @HopperSupport , we would be happy to take a look into this for you.

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Hopper Support

@HopperSupport

2 years

Thank you for reaching out, and we are sorry that you had difficulty using the app and are looking for a modification option. It's certainly not the experience we want our customers to have. Our team will contact you via email to continue assisting you with your concern.🙏

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Hopper Support

@HopperSupport

3 years

@lizfinch We apologize for this and can recognize your frustration with the issues encountered. If she has reached out to us already, we will attend to her concern as soon as possible. Please know that we're receiving high volume of concerns today so please bare with us. Thank you.

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Hopper Support

@HopperSupport

2 years

@GhriamAngel18 @hopper ¡Hola! ¡Gracias por tus comentarios! Si tiene preguntas o inquietudes, comparta su información a través de un mensaje directo de Twitter en @HopperSupport . Nuestro equipo está aquí para ayudarlo. Por favor, mantente seguro siempre.

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Hopper Support

@HopperSupport

3 years

Please accept our deepest apologies for the inconvenience and this troublesome experience on our app. Could you please send us the email address associated to her Hopper profile to assist us in investigating your concern further? Thank you very much.

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Hopper Support

@HopperSupport

3 years

Hi there! We're sorry to hear about the trouble you're having. Could you please provide us with your email associated with your Hopper account or your Hopper confirmation number? Once received, we will be happy to help with your request.

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Hopper Support

@HopperSupport

3 years

A temporary issue on the app occurred yesterday and may have affected your recent purchase, causing it not to go through. Our team is actively investigating the issue and will reach out to any affected customers shortly.

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Hopper Support

@HopperSupport

3 years

Hi There! We'd be glad to help. What is your question? If you have a Hopper account, please advise your email address or booking number. Looking forward to hearing back from you soon.

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Hopper Support

@HopperSupport

3 years

@hiptravelmama @hopper Thanks so much for your tweet and happy travels!

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Hopper Support

@HopperSupport

3 years

@lizfinch We really apologize for this terrible experience. Please know that this is not the level of service we wish to provide our users. Would you mind sending us a DM @HopperSupport with your friend's email address associated to her Hopper account to further investigate this?

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Hopper Support

@HopperSupport

3 years

Thank you for connecting with us at Hopper Support. Hopper is always professional in the hiring process. It does not use Facebook or Whatsapp in the hiring process. We only contact applicants who have submitted their resumes on our Careers page or on the official website.

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Hopper Support

@HopperSupport

3 years

Hello there! To identify your travel profile, and verify if you have any bookings or charges with Hopper, please reply with the email address linked to your Hopper account. Thank you!

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Hopper Support

@HopperSupport

3 years

@sotoventures Hi, thanks for reaching out! We're sorry to hear about the error you encountered when using the app. Please send us a DM to @HopperSupport and we'll be with you as soon as possible.

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Hopper Support

@HopperSupport

2 years

@GavinJGriffiths @hopper Thanks for the positive feedback! We offer a lot of deals and savings for you!

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Hopper Support

@HopperSupport

3 years

Looking to get in touch with our customer support team? Here are details on how to get in touch through the app:

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Hopper Support

@HopperSupport

2 years

Alternatively you can send the phone number associated with your Hopper app. In order to retrieve your account we will need to have an e-mail address or phone number. Thank you!

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Hopper Support

@HopperSupport

3 years

Great! We are glad you were able to locate your watched hotel. Here is a link to an article on Hotel Price freeze. Let us know if this answers your question. If you need anything else feel free to reach out. Thanks for booking with Hopper.

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Hopper Support

@HopperSupport

3 years

Hi, Thanks for reaching out! Just confirming that we received your request. For us to be able to locate your account, please respond with your hopper email so one of our support team can be able to locate your account and assist you. Thank you!

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Hopper Support

@HopperSupport

3 years

@BigBadLambo @hopper We appreciate YOU! 🐰🥕

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Hopper Support

@HopperSupport

2 years

@TJ_Blackmore @hopper Hey TJ! Your tweet made our day! Thank you so much! 🐰

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Hopper Support

@HopperSupport

2 years

@VisitaLosCabos @hopper ¡Qué paisaje tan hermoso! Definitivamente debería estar en la lista de deseos de todos los viajeros.

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Hopper Support

@HopperSupport

2 years

@MarilynRussell @hopper Thanks so much for your review and happy travels!

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Hopper Support

@HopperSupport

3 years

@sophiyer @hopper Thank you so much for the review! Keep checking the app for great deals ✈️

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Hopper Support

@HopperSupport

2 years

@domeome You're welcome!

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Hopper Support

@HopperSupport

2 years

@coral_avery @hopper Thank you for the feedback. We're sorry to hear that you did not have a good experience. If you need assistance, please DM us @HopperSupport .

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Hopper Support

@HopperSupport

3 years

@K2Kellen @hopper Hello! It seems like you're in-between deciding whether to use Hopper app or not! That's a valid feeling and we'd like to help you decide better. 🐰 Feel free to DM us @HopperSupport so that we can help you with your questions in mind. Looking forward to connecting with you! 🥕

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Hopper Support

@HopperSupport

2 years

You are most welcome! It's our pleasure to assist. Thanks for using Hopper and have a pleasant day ahead!

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Hopper Support

@HopperSupport

3 years

@LowkeyRoyalty_ Hi Najaya, sorry for the delay and we definitely want to assist. We see that you have another open conversation with us. We will respond to you via that message. Thank you!

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Hopper Support

@HopperSupport

3 years

@iamtiffanyivett @hopper Unlike the tv show Manifest, we'll make sure you don't take 5 years to arrive at your destination. Feel free to DM us if you need assistance. 🙂

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Hopper Support

@HopperSupport

3 years

The booking issue we reported earlier is now resolved.

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Hopper Support

@HopperSupport

3 years

@VIIctoriuos @hopper Thank you for allowing us to be a part of your travel plans!

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Hopper Support

@HopperSupport

3 years

@__crownedqueens We're sorry to hear about your experience, can you please provide your email address associated with your Hopper account?

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Hopper Support

@HopperSupport

2 years

@domeome @hopper We just DM'd you, please check your DM's for further details, and we can look into this for you.

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Hopper Support

@HopperSupport

3 years

@jennieflynnnnn @hopper Please DM us @HopperSupport , and we can further assist. We will respond to your DM to sort out the details.

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Hopper Support

@HopperSupport

3 years

@dudebromandawg @hopper Hi there, thank you for reaching out to us and we're sorry that you've encountered some concerns trying to book. Please DM us @HopperSupport and we'd be eager to look into this further for you.

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Hopper Support

@HopperSupport

2 years

@hopper

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Hopper Support

@HopperSupport

3 years

@calero @hopper Es un alivio saber que nuestro equipo es capaz de resolver su problema. Valoramos su aporte a medida que perseguimos hacerlo mejor. Por favor, dont dude en comunicarse nuevamente con cualquier pregunta o inquietud. Nuestro equipo estará encantado de ayudarle! ¡Gracias!

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Hopper Support

@HopperSupport

2 years

@EspinozaAyin @hopper ¡Sus comentarios nos alegraron el día! ¡Muchas gracias! 🐰

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Hopper Support

@HopperSupport

3 years

@elipromisel @hopper We appreciate your input regarding BNPL for flight reservations. Our team welcomes unsolicited recommendations, such as yours, to better serve our travelers need. Stay tuned for future updates.

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Hopper Support

@HopperSupport

3 years

@Ivana_PW Hi there, we've received your DM and are on it right now! Please keep your eyes on your DM inbox for a message from us ASAP! 🙂

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Hopper Support

@HopperSupport

3 years

Happy Travel Deal Tuesday! Launch the app to see all of the exclusive Deal Drops available today on Hopper. More details here: #traveldealtuesday #TravelTuesday

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Hopper Support

@HopperSupport

2 years

Thank you for you reaching out to us. We apologize that you had difficulties renting a car in the app. This is definitely not the experience we wish our users to have. If you could provide us with your email address linked to your Hopper account so we can assist you further.

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Hopper Support

@HopperSupport

3 years

@lizfinch Thank you for letting us know. Allow us to work on your request and we will respond to your DM.

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Hopper Support

@HopperSupport

3 years

@TinaDuryea @hopper Thank you for choosing us! Happy travels!

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Hopper Support

@HopperSupport

2 years

@TaiMonroy @hopper ¡Hola! Te seguiremos atendiendo vía DM. ¡Gracias por su paciencia!

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Hopper Support

@HopperSupport

3 years

Hello, Thank you for your patience. We are further checking this concern with our Development team to assist. Once we have the information we will reach out to further assist you. Until then please reach out if you have any further questions. Thank you Hopper Support

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Hopper Support

@HopperSupport

2 years

Hello there! We are sorry that you're having difficulty accessing the app. Can we please have your email address associated with your Hopper account so we can look into this?

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Hopper Support

@HopperSupport

2 years

@laur2122 @hopper 🎉🏨🐰

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Hopper Support

@HopperSupport

3 years

We’re currently experiencing an issue that may impact some bookings on @hopper . Our team is actively investigating and we hope to have this issue resolved shortly.

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Hopper Support

@HopperSupport

2 years

@SirgobyD @hopper Don't forget to tap the claim button!

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Hopper Support

@HopperSupport

3 years

@lizfinch We have responded back to your DM. Thank you for understanding.

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Hopper Support

@HopperSupport

2 years

@crystal_artwork @hopper Thank you for bringing this to our attention, and we apologize for the treatment you received at the hotel. This is not the experience we want our guests to have. Can you please DM us @HopperSupport so we can look into this?

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Hopper Support

@HopperSupport

3 years

@okzerocharisma @hopper We appreciate your reaching out to Hopper and we sincerely apologize for the delay in our response. Our dedicated Support team is reviewing your case as we speak and will reach out promptly to address your refund claim. Thank you and we regret this inconvenience.

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Hopper Support

@HopperSupport

2 years

@KeshavmurthyT @hopper We're on it! Our Support Team has sent you an email, kindly check your inbox!

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Hopper Support

@HopperSupport

2 years

@David_ie18 @hopper Hi there! We apologize for the delay in getting back to you. We flagged your concern to our Hotel Team, they will assist you promptly via e-mail. Thank you for your patience!

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Hopper Support

@HopperSupport

3 years

@wickedmajo @hopper Realmente apreciamos los excelentes comentarios. Puede que no seamos los mejores, sin embargo, hacemos un mejor esfuerzo para proporcionar un excelente servicio al cliente a nuestros usuarios. Si tiene otras preguntas o inquietudes, siempre estamos aquí para ayudarlo. Gracias.

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Hopper Support

@HopperSupport

2 years

@fiviann @hopper Thank you so much for your feedback! We definitely agree and are really proud about the quality of Hopper Support. We will make sure to notify our management about Loree's hard work! Have a great day!

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Hopper Support

@HopperSupport

3 years

@Kristen_Mess @hopper Hi, please feel free to send us DM so that we can assist you.

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Hopper Support

@HopperSupport

3 years

@ONECTGIRL @hopper You're welcome, Tania! Have a great day ahead!

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Hopper Support

@HopperSupport

2 years

@LUClFEARZ Hi there, we're sorry to hear about your experience and apologies for the delay in response. We'll respond to your concern via DM shortly.

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Hopper Support

@HopperSupport

3 years

@ReformWalk @hopper Hello, sorry to hear that you still haven’t received a response from us. We can see that your case has already been flagged to our VIP Support Team, and we are reviewing your case in more detail. Rest assured that you'll receive a response soon. Thank you for your patience.

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Hopper Support

@HopperSupport

3 years

@angelicav995 @hopper We apologize for any delay. We will continue to provide support through the DM.

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Hopper Support

@HopperSupport

2 years

@Ciudadano4ever Thank you for reaching out. We will respond to your DM.

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Hopper Support

@HopperSupport

2 years

@TyjuanaWilson Hi there, thank you for reaching out to us and we're sorry to hear you've encountered some concerns with your previous booking. Our support team is reviewing your case in more detail and will be in touch via email on this matter. Thank you!

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Hopper Support

@HopperSupport

3 years

@JonRudder We definitely want to assist! Our Support Team will reach out to you shortly! Thank you for your patience.

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Hopper Support

@HopperSupport

3 years

@PeteyPablo623 @hopper We are pleased to hear that the hotel has contacted you and resolving your case. Again, we sincerely apologize for the bug attack you've experienced with your hotel reservation. If you need further assistance, our team is always standing by to assist, as soon as possible.

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Hopper Support

@HopperSupport

2 years

@lauren_may28 @hopper Thank you for your post! See you on your next reservation with us!

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Hopper Support

@HopperSupport

2 years

@solucioneduca Gracias por contactarte. Lamentamos que haya encontrado un problema. Responda con el correo electrónico asociado con su cuenta de Hopper y, si lo tiene, el número de confirmación de Hopper y estaremos encantados de ayudarle.

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Hopper Support

@HopperSupport

2 years

@Chotu_rehaman @hopper Hi there! Thanks for contacting Hopper. Our support team is reviewing your case in more detail and will be in touch with you via DM on this matter. Thank you!

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Hopper Support

@HopperSupport

2 years

@manselainen @hopper Best way to be notified of any sales, is to ensure your notifications are enabled, which can be done via your profile! We can't wait to see where you go next!

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Hopper Support

@HopperSupport

2 years

@JainamS123 @hopper Thanks for reaching out. We can see that you sent us a DM. We'll get back to you shortly.

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Hopper Support

@HopperSupport

3 years

@aylasydney @hopper It's our pleasure!

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Hopper Support

@HopperSupport

2 years

@cylai Thanks for reaching out. We can see that you have sent us a DM. We'll respond to you shortly. Thank you for understanding.

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Hopper Support

@HopperSupport

3 years

@KtCaarvajal We definitely want to assist! Please DM us @HopperSupport with more details about what you’ve been experiencing. We can figure this out via DM.

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Hopper Support

@HopperSupport

2 years

@reinadayna @hopper We understand!

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Hopper Support

@HopperSupport

2 years

@AstroCatherine Hi there! Thank you for reaching out! Our Support Team will advise you via DM shortly.

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Hopper Support

@HopperSupport

2 years

@indiaanjhine Thank you for reaching out. A specialist will be with you shortly via your DM. We're sorry for the delays.

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Hopper Support

@HopperSupport

3 years

@Morganalexa2012 @hopper Hello there! We'd like to assist you right away! We'll get right back to you by email. Thanks!

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Hopper Support

@HopperSupport

2 years

Thank you for getting back to us! If you haven't received any confirmed reservations, those charges will automatically fall off in few hours.

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Hopper Support

@HopperSupport

3 years

@CarlyHannahh @hopper Thanks, Carly!, the team is ready to assist you momentarily. If you have other questions or concerns, we're just DM away at @HopperSupport . Our team is always looking forward to assisting you.

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Hopper Support

@HopperSupport

3 years

@FirstName_Ant @hopper Hi there, our support team is currently working on your booking and will have a response shortly.

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Hopper Support

@HopperSupport

2 years

@crespinydorab @hopper Hi Dora! You may need a stronger connection, or there could be a bigger issue at hand! Please DM us @HopperSupport and we are happy to troubleshoot this with you 😊🐰

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Hopper Support

@HopperSupport

2 years

@camilaordoricab @hopper We're sorry to hear about the frustration experience. Please DM us @HopperSupport with the email address linked to your Hopper account and our team will review this in more detail.

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Hopper Support

@HopperSupport

2 years

@Eduiller2 Hi there! Thank you for reaching out! We will continue assisting you via DM. Thanks for your patience!

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Hopper Support

@HopperSupport

2 years

@AirTalk @hopper 🙌

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Hopper Support

@HopperSupport

3 years

@ClassieBeauty @hopper We show you are currently working with a specialist via a DM. Thank you for reaching out again.

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Hopper Support

@HopperSupport

3 years

@courtney_duthie @hopper Thanks for sharing this with us. We'll definitely consider your suggestion for future app updates.

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Hopper Support

@HopperSupport

2 years

@__pavit__ Don't mention it😊. We want to ensure that your request will be addressed promptly. Our team will keep in touch with you on both the email and DM you sent. Thank you.🙏

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Hopper Support

@HopperSupport

2 years

@justhereforlmm @hopper Perfect! We just got it!

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Hopper Support

@HopperSupport

3 years

@DCBradCarl @hopper Starting 4th April at 12 AM (EST) to 7th April at 3 AM (EST), Hopper is having a massive travel sale on flights and hotels! Each day will have different sales! During our 4/4 Sale, we’ll have 4 days of can’t miss discounts to 44 top destinations, all between $44 and $444 off.

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Hopper Support

@HopperSupport

2 years

@MsKellyLL Thank you for reaching out. We're here to ensure that your concern is addressed. Our support team will assist you further via Email.

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Hopper Support

@HopperSupport

2 years

@jess37017106 Thank you for letting us know. We will respond to your DM shortly. We're very sorry for the inconvenience.

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Hopper Support

@HopperSupport

2 years

@KoriBroadnax We would like to help. One of the easiest ways of contacting us is through our support link: Reach out to us with the details and we will promptly address.

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Hopper Support

@HopperSupport

3 years

@_Swiss2 @hopper Hi there, thank you for contacting Hopper! We can see that one of our Support team members has already reached out to you. Please check for our response, Thank you!

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Hopper Support

@HopperSupport

2 years

@dunne_matilda @hopper Hi Matilda! We can see that our Support team is already reviewing your request and has been in touch with you via email. Rest assured that you will be updated as soon as possible. Thanks for your patience!

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