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George Service Team Profile
George Service Team

@HelpAtGeorge

6,020
Followers
508
Following
12
Media
42,677
Statuses

Always happy to help! Here to answer your in store questions and queries. This account is operated 07:00-22:00, 7 days of the week.

Leeds
Joined October 2014
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@HelpAtGeorge
George Service Team
2 years
@kirstylou30 Hi Kirsty, Thank you for sharing and we agree 🙂 - Danielle 🌹
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@HelpAtGeorge
George Service Team
7 years
@amorajas Hi Jayne, this product is extremely popular and sells out pretty quickly every time it comes back in stock. Please keep (1/2)
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@HelpAtGeorge
George Service Team
2 years
@FrancesStickley Hey there I have passed on the feedback, I am checking this for you, and will come back to you, thank you, Vince
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@HelpAtGeorge
George Service Team
10 months
@SMcL_COO_UHMBT Thanks for reaching out, please be assured this has previously been raised with our buyers and change has been implemented, thank you -Hope
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@HelpAtGeorge
George Service Team
10 years
@carolineellejay So do I! Have you seen the cute whale cushion? I NEED IT ALL! 😍 Sophie
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@HelpAtGeorge
George Service Team
10 years
@WaffleMamaUK I genuinely purchased the whale one for my sofa last week, it's so cute! Sophie 🐳
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@HelpAtGeorge
George Service Team
2 years
@nishchotai Hi there Ms Maya Marvel! Thank you for your lovely letter, we are contacting the Avengers now just for you, and we are sorry about the lack of Marvel girls range. Lets see if our heroes can deliver, check back in store soon! - Will <3
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@HelpAtGeorge
George Service Team
4 years
@amie_langsto Hey Amie, thanks for reaching out. Oh, please could you DM us your order number, full name and address so we can look into this, thanks - Aysha
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@HelpAtGeorge
George Service Team
4 years
@AutisticGirls_ Hey I hope you are well. We have been advised this will be expanding as we did sell out very quickly. I would keep an eye out for this shortly as at the moment we do not have any specific dates. Thanks, Isaac :)
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@HelpAtGeorge
George Service Team
2 years
@LadyChessington Oh my goodness that is just the cutest. Rosie is a beautiful name and is what I call my dog 🐶 Thank you so much for sharing 😊 Many thanks - Donna 🐾
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@HelpAtGeorge
George Service Team
3 years
@jademariegreggo Hi Jade, we would love to be able to find these for you! I have contacted our buyer to see if there is any way of finding these. We will be back in touch once we receive a response! Thanks, Steph
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@HelpAtGeorge
George Service Team
9 years
@maroc_o_phile Awesome! I love Morocco, such a beautiful country - Zak 🐪
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@HelpAtGeorge
George Service Team
4 years
@nikkiw76 Hey Nikki, we have been informed that this has just been released today for you and it is a range aimed at helping children with autism, sensory needs or just to aid independent dressing for any child. The link is below! :). Thanks, Isaac
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@HelpAtGeorge
George Service Team
5 years
@Lionheart_West @WWEUK Hey there. I hope all is well. We will certainly note this and pass the feedback to our buying team. Thanks, Vince
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@HelpAtGeorge
George Service Team
6 years
@kinkei Ah congratulations Kei 😄 I love it, Disney forever! I'm sure there will be a few people that wish it went higher than age 14 😋✌️ take care, Rachel
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@HelpAtGeorge
George Service Team
9 days
@Darnda Hi there, please pop us a private DM so we can assist further.
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@HelpAtGeorge
George Service Team
3 years
@EddiesNF1Diary Hi there, thank you for your contact. This is a lovely idea! I've passed this along to our George Trading Team and hop this is something that can be implemented into our fashion range very soon. Keep your yes peeled👀 Thanks, -Kate🎶
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@HelpAtGeorge
George Service Team
6 years
@xxaimeec09xx Hi there Aimee, thanks for getting in touch!! I'm glad to hear about your interest in this product. I can see it is currently out of stock and I will email our buyers regards the restocking of this item. When they get back to me I will let you know. Thanks - Joe :)
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@HelpAtGeorge
George Service Team
10 years
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@HelpAtGeorge
George Service Team
2 years
@DalyAshanti HI there Ashanti, please can you DM us so we can follow up about this? I do hope your grandma is feeling better though - Andy (quote SMT at the start of your message)
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@HelpAtGeorge
George Service Team
6 years
@SophieKHewlett Hi, they're now back in stock online! :) - - Meghna
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@HelpAtGeorge
George Service Team
5 years
@PinkGlitterFox Hi there, I'm sorry to hear that there's been a delay in getting your order to you! Can you please DM us with your full name, address and order number so that we can look into this for you? :) - Meghna
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@HelpAtGeorge
George Service Team
2 years
@LadyChessington Hi there, I'm sorry to hear about your injury and hope that your recovery is going well 🤞 I've provided a link below for the Guinea Pig duvet set we currently have available 😎 Thanks, Jon
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@HelpAtGeorge
George Service Team
1 year
@perrya333 Hey Perry those are still on our listings so we should have these back in-stock soon, sorry for the wait - Christopher
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@HelpAtGeorge
George Service Team
3 years
@emerald_nlt Hi Nicola, if by questionable to mean brilliant then yes, you're right! That's so good! I've just messaged our buyers about this and will be back with an answer soon. :) -Hope
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@HelpAtGeorge
George Service Team
6 years
@Beanylass Hi Louise, thank you for making us aware of this! I will ensure that your feedback is passed over to the buying team. They will be able to have a further look into this 😊 Thanks, Liam.
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@HelpAtGeorge
George Service Team
8 years
@TheCourtous Sadly, we do not :( You might have to find another way to fight crime in your sleep!
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@HelpAtGeorge
George Service Team
9 years
@Ohmystyleblog You know what they say, 'If life hands you lemons, sport a cool skirt' 😎 🍋 Zak
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@HelpAtGeorge
George Service Team
3 years
@Tea_for_Two_ Hi there, I've asked a member of our Buying Team about this and will come back to you as soon as I have had a response. Many thanks and chat soon, Rachel.
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@HelpAtGeorge
George Service Team
7 months
@aitchison191 Hi Marie, you cannot use George e-vouchers on your grocery shop, whether that be in store or online. You can only apply this e-voucher to a shop on George Online. Hope this has cleared this up! - Lucy🙂
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@HelpAtGeorge
George Service Team
4 years
@KellyDev1 Hi Kelly, I'm sorry the wrong size was sent but I'm glad you've got a treat out of it :-) Please could you DM your order number so we can see about getting your daughters out so she can match you! Thanks, Jess
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@HelpAtGeorge
George Service Team
2 years
@garyerskine Hi Gary! Thank you for reaching out to us. If it's within our '100 Day Satisfaction' policy, you will be able to return the item back to store for either a refund or an exchange, but you must have proof of purchase (receipt or your bank statement showing the transaction) - Rajeeb
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@HelpAtGeorge
George Service Team
2 years
@aileencheng58 Hey Aileen, we have a great selection of easy on and accessible clothing for all, you can see the full range here: - Christopher
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@HelpAtGeorge
George Service Team
7 months
@gizmo2144 Hi there, I am glad we could help you. Thank you - Dave
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@HelpAtGeorge
George Service Team
3 years
@jademariegreggo Hi there, please can you let us know what size you would need and I will ask our buying team if we have any stock left over. Many thanks, Rachel.
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@HelpAtGeorge
George Service Team
3 years
@dempseyscott333 Hey there, please send a DM and quote the letters SMT at the beginning of the sentence, and let me know how I can help, as I will be happy to. Thanks, Vince
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@HelpAtGeorge
George Service Team
10 years
Thanks for your queries today guys :) Have a lovely Wednesday, here's a fashion tip from the girl herself http://t.co/yOqu8whhtb
Tweet media one
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@HelpAtGeorge
George Service Team
3 years
@Katealot Good morning! I'd really like to help with this and get this sorted! Please can you send us a DM using the ‘asked to DM’ option, with the letters ‘SMT’, your full name, e-mail address and order reference number? I can then investigate. Thanks, speak soon!- Jon H
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@HelpAtGeorge
George Service Team
6 years
@PaulBrannan16 Hello Paul! I am glad to hear that you like the product! Enjoy! I hope you are having a good week! Thanks, Sam:)
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@HelpAtGeorge
George Service Team
3 years
@LisaLoodles @Georgeatasda @YodelOnline Hey Lisa, sorry about this. Please can you DM us quoting SMT along with your full name, address and order number so we can look into this. Thanks, Aysha :)
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@HelpAtGeorge
George Service Team
5 years
@CtTweets08 @KimHampton5 No problem at all guys! 😀 Hope you both had a fab day and are looking forward to 2020! Danielle
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@HelpAtGeorge
George Service Team
6 years
@tinytwink Hey there, thanks for reaching out to us about this! This was well spotted! I've logged this with our buyers and they will look in to this. Thanks again for pointing this out! Thanks, Tasha
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@HelpAtGeorge
George Service Team
6 years
@MummyK87 Hello Karen, Good question 🤔 I'll email our buyers & find out for you:) Can you please let us know the name of your nearest Asda store to find out if they are in stock in store :) - Many thanks Anisha
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@HelpAtGeorge
George Service Team
5 years
@greenfingers228 This is lovely to hear, thank you for sharing! I would like to give Kelsey the recognition she deserves so will pass this feedback over to the Teeside Park store :-) Have a lovely day! Emma
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@HelpAtGeorge
George Service Team
9 years
@MrMrsReed Sorry about this. Do you happen to have a product number for the item? thanks-Lucy
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@HelpAtGeorge
George Service Team
5 years
@nep_rec This is awesome! Well done 😀
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@HelpAtGeorge
George Service Team
4 months
@greggfriedrice Hi Gregg I see what you mean- I am sorry to hear this we will let the depot know and the buying team to ensure this is corrected asap- many thanks for taking the time to let us know and show us what you mean- Thanks Nick
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@HelpAtGeorge
George Service Team
10 years
@busylittlefee Hi there, it sounds like we've converted you! ☺ Glad to hear you like them so much though! 👍😁 Thanks, Beth
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@HelpAtGeorge
George Service Team
3 years
@MissMacBusiness Hi! Please send us a DM using the ‘asked to DM’ option, quoting SMT with your full name, e-mail address and order reference number (if applicable). Once we receive your DM we'll look into this further for you. Thanks! – Hope
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@HelpAtGeorge
George Service Team
6 years
@PaulBrannan16 Morning Paul! I hope you enjoyed your visit & I'm pleased to hear you were able to pick up some fab new clothes ☺️ - Beth
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@HelpAtGeorge
George Service Team
10 years
@SuperSarahWorld Hi we have issued a product recall notice on the Spiderman outfit, I have enclosed the link with further
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@HelpAtGeorge
George Service Team
5 years
@DontRunInPacks Hi Claire, aww they look great, and I bet they'll look even better with some cacti in 🌵! Thank you for sharing! Hope you've had a nice day 💚! Chloe
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@HelpAtGeorge
George Service Team
7 years
@LaurenDouglin You should try on a few outfits Lauren, and I guarantee you, you will not look like a potato poolside😊. Kathy
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@HelpAtGeorge
George Service Team
10 years
@mymidlifefashn The bling is definitely a great pop on that one, love the way you've styled it :) Nadege
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@HelpAtGeorge
George Service Team
4 years
@cheeeztoast Hi there, thanks for your patience. I've sent a follow up email over to our buyers for an update as soon as possible, once I hear back I'll be in touch. Thanks Ben
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@HelpAtGeorge
George Service Team
1 year
@Beth_Tastic Hey Beth, we stock a varied size of strapless bras, from a B to an F! You can have a look on our George website here: All the best - Macy🌻
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@HelpAtGeorge
George Service Team
2 years
@PowellVerity Hi Verity, I'm afraid we don't have the facility to notify you when stock arrives but we will update the website as soon as we have more. Thanks, Jess
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@HelpAtGeorge
George Service Team
5 years
@Chadderbox2018 🌈👍 Enjoy Belfast Pride! 👍🌈
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@HelpAtGeorge
George Service Team
5 years
@VentMc Hi there, unfortunately you cannot pre-order them, but I do have some good news, it's looking likely they should be restocked week commencing 23/09, so not too long to wait 😊. Hope you're having a great day! - Chloe
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@HelpAtGeorge
George Service Team
7 years
@declansmumdebz WOW! He looks fantastic! Hope you both had a very happy (or should that be spooky?) Halloween! :) - Rach
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@HelpAtGeorge
George Service Team
7 years
@dawniechicken Hey Dawn, I'm sorry to hear your set was mixed sizes, it's frustrating when this happens! Yes you can take it into store for an exchange of the correct sizes 😊 sorry about your inconvenience, I'm sure your daughter will look lovely in them 😊 take care, Rachel
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@HelpAtGeorge
George Service Team
5 years
@victoriajane6 Hi there. I love this dress! I have contacted our online team to request some further information, we will let you know once we receive a response :) Thanks, Chelsea
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@HelpAtGeorge
George Service Team
6 years
@Weadventuretoo Hello, Really sorry to have let you down 😰 I will be logging your thoughts to our Buyers- Take care Anisha
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@HelpAtGeorge
George Service Team
4 years
@HelenCox08 Hi Helen, we are committed to reducing plastic waste, as you can see here, , and as such really appreciate concerns like this being taken up with us :) could you please confirm the exact product name so I can raise it to the buying team? Thanks! - Beth
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@HelpAtGeorge
George Service Team
4 years
@KirstenScarff Hey Kirsten. Thanks for your Tweet. We're aware of this and in touch with the customer. Clare :)
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@HelpAtGeorge
George Service Team
10 years
@joahmet Makes me want to bust a move! #RobotRules - Zak
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@HelpAtGeorge
George Service Team
3 years
@ClairBeardsley Hey Clare, what a shame that is! I am sorry to see that. The quickest way to obtain your refund is to process your return via your order page. Select the item you wish to return, follow the instructions to print a label or request a QR code and choose how to returns - Meena🌺
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@HelpAtGeorge
George Service Team
6 years
@ALC__ Hey Anna, glad you're loving the design! We can pass this request onto the design team for you :) You never know! :) Take care!
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@HelpAtGeorge
George Service Team
10 years
@avasangels2014 How cute 😊 Hope you enjoyed it Ava! Zak
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@HelpAtGeorge
George Service Team
3 years
@MarianneCalver Hey Marianne. We're always looking for ways to improve our clothing even if it comes down to small detail on the description. I think this would be beneficiary for many folk, so have fed this back to the business and hope it's something we can implement soon. Thanks, -Kate🎀
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@HelpAtGeorge
George Service Team
9 years
@cakepopprincess I will be sure to pass on your suggestion to our buying team Bianca :) -Adam
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@HelpAtGeorge
George Service Team
2 years
@SCPHNKMcCabe Hi Kayleigh thanks for the great feedback regarding the adaptive clothing range- Hope you have a great day Nick 🙂
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@HelpAtGeorge
George Service Team
8 years
It's nearly Friday guys! 😁 Beth, Beth, Jade & Shaun here so if you have any George queries send them our way 👍
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@HelpAtGeorge
George Service Team
4 years
@xsarah321 Hi Sarah, hope you're well. We are hoping to restock these throughout April so please do keep your eyes peeled. Thanks, Jess
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@HelpAtGeorge
George Service Team
2 years
@krunchie_frog Hi there! I'm sorry to see it's out of stock. I've taken a look and haven't any available dates to provide for when these may come back into stock. However, once we receive new stock it will be listed on our website so it's best to keep checking. Many thanks, Harps
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@HelpAtGeorge
George Service Team
3 years
@AmyB_81 Hi Amy, we are glad you love the pouches! We can confirm that we sent it along for Cuthbert indeed 😉 Have a lovely afternoon - Ileyas🌺
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@HelpAtGeorge
George Service Team
6 years
@NikkiBelso Hey Nikki! We'd love to try and help! Can you let us know what size he is please! Thanks, Nath :)
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@HelpAtGeorge
George Service Team
6 years
@RuralRootsPR Hi there :) Oh wow! I can see what you mean here. I have fed this back to our buying team for you to look into. Have a lovely evening! :) M.H
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@HelpAtGeorge
George Service Team
6 years
@Frankie_New Hey Frankie, thank you for contacting us. Great question, I have now emailed the relevant buyer with this query. Once I receive a response I will be back in touch with any updates. Thank you - H
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@HelpAtGeorge
George Service Team
9 years
Woohoo it's Friday! 😊 Beth, Beth, Will, Ollie, Ben & Shaun here!
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@HelpAtGeorge
George Service Team
5 months
@clairephodges Hi Claire, Thankyou for sending that over, I have queried this with the relevant team. As soon as we have a response from them we will update you on this. Have a lovely day!- Evie 😀
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@HelpAtGeorge
George Service Team
3 years
@RiaDRobertson Hi there, these go up to size 7-8. They are out of stock in 6-7 at the moment but keep your eye on the website for more being added. Thanks, Jess
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@HelpAtGeorge
George Service Team
5 months
@emmaprice30 Hey Emma, we are still waiting on an update on this but as soon as we hear back we will be in touch. Thanks, Annaliese🙂
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@HelpAtGeorge
George Service Team
3 years
@mrs_wearing Hey there, I have sent a message to our buying team to find out for you, I will let you know as soon as I get a reply. Thanks, Vince
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@HelpAtGeorge
George Service Team
5 years
@kateslayden Hello there Katie. Thanks for the message. I hope your well! If you haven’t already sent the details on a DM, can you pop us a message through please, with your order number and email address. We can look into this for you! Thanks, Vince
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@HelpAtGeorge
George Service Team
9 years
@hayley6530 Hi Hayley, I'm unsure of this, are you referring to any of the following products? Thanks, Beth
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@HelpAtGeorge
George Service Team
4 years
@Mike87794888 Hi Mike, we will log your feedback with the relevant team 🙂 - Izzy
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@HelpAtGeorge
George Service Team
5 years
@glittersuze Hello Susan! Woooooo! I am happy to hear this! I hope you enjoy your purchase! Have a lovely week! Thanks, Sam:)
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@HelpAtGeorge
George Service Team
4 years
@nikdiem Hey! Thanks for getting in touch 😊 Please could you let me know of the items name? Along with letting me know of your local store, I can then speak with the store and check for you. Thanks - Maddy
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@HelpAtGeorge
George Service Team
7 years
@abbyharrison_x 2/2 proof of purchase can be the receipt, copy of bank statement or a delivery note. Hope this helps Abby, thanks - Andy 😃
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@HelpAtGeorge
George Service Team
7 years
@JadeySams Handsome chap! Hope he had a fab time! :) Beth
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@HelpAtGeorge
George Service Team
10 years
@wagandmama Looking forward to seeing it! :)
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@HelpAtGeorge
George Service Team
10 years
@richard_offiong Hi Richard, The running gear looks great! Keep up the good work 👏👍
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@HelpAtGeorge
George Service Team
3 years
@tmhvns Hey, so sorry! Please drop us a DM with your order details (DM link below and quote SMT). We would be more than happy to take a look for you. Cheers, Rachel
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@HelpAtGeorge
George Service Team
7 years
@ReelHannah Yup I sure do - :) Thanks, Beth
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@HelpAtGeorge
George Service Team
2 years
@alexlvjy1234 A very happy birthday to you 🥰-April
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@HelpAtGeorge
George Service Team
6 years
@johopkinson79 Yes you should definitely keep any eye out for them Jo😊! I do agree the quality of the trousers is so great💚. Kathy
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@HelpAtGeorge
George Service Team
5 years
@Nekrotikk Hi there, thanks for getting in touch. Please can you confirm your local store so we can pass your feedback along for future consideration 💚 thank you - Chloe
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@HelpAtGeorge
George Service Team
10 years
@Becky_lee96 We know the feeling Becky! 😊 Beth
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@HelpAtGeorge
George Service Team
7 years
@ellzagirliegirl I'm very sorry to hear this! Have you now been able to find a suitable black cardigan? 1/2
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