@Heather_Poole @Heather_Poole Twitter profile

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@Heather_Poole

8 years

I'M A TRIVIAL PURSUIT QUESTION!!!!!

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@Heather_Poole

6 years

@aardvarsk @emilynussbaum The best part is you have no idea just how “shitty” it really is, even shittier than you can imagine. I’m a flight attendant. I know.

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@Heather_Poole

1 year

@yasminatawil Not too far away

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@Heather_Poole

6 years

Now for the best part: Look at the bathrooms! This is after a 6 hour flight. Nobody on the crew cleaned it. It’s spotless. My coworker said it happens on every flight he decorates with flowers. So what is it about fresh flowers that makes people more respectful?

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@Heather_Poole

10 years

JFK-SAN: Oh just hanging with @ZacharyQuinto http://t.co/dBXmrhw5hN

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@Heather_Poole

6 years

Pretty sure only 10% of pilots are female. Whatever the official number is, it always shocks me when I see it. Way to go Tammie Jo Shults! Way to go cabin crew! SWA #Flight1380 : you make us proud to do what we do.

Tom Cleary

@tomwcleary

6 years

Passengers praise "amazing," "incredible," Southwest Airlines Flight 1380 pilot Tammie Jo Shults after she safely lands their plane following mid-air engine failure. Learn more about her here: #breaking

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@Heather_Poole

6 years

Now for something strange and exciting. I sent the CEO of Ebay a tweet about how I have a few ideas to improve the website. He forwarded my tweet to a VP who sent me an email to schedule a time to talk. Tomorrow at 4. HOW COOL IS THAT?

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@Heather_Poole

3 months

He’s going to NEC (New England Conservatory) in Boston. Full ride! 😁

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@Heather_Poole

9 months

Guess who’s back, back again… 😁

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@Heather_Poole

8 years

And then I ran into The Naked Bike Ride. #Manchester

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@Heather_Poole

6 years

Some passengers are better than others...

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@Heather_Poole

4 years

I'M BACK! Did you miss me?

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@Heather_Poole

6 years

@aardvarsk @emilynussbaum Book 1 is fun - before things got shitty. So guess what book 2 will be about? Yep, another memoir, but a totally different story. I’m a real life reality show - on twitter. I have a lot to say about the shitty things that are happening in Airline World

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@Heather_Poole

8 years

In the history of news, has a man been asked to change clothes - ON AIR - because viewers were unhappy with what he was wearing? @KTLA

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@Heather_Poole

7 years

Official 46-year-old birthday selfie.

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@Heather_Poole

5 years

A5. As a flight attendant, I'm here to tell you the best travel trick, besides bringing bottled water & wearing a sweater, is smiling & saying "please" "thank you" & making eye contact at the same time. More snacks for you! 😜 #TravelSkills #halloween

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@Heather_Poole

7 years

Yesterday a passenger asked an agent if there was a dog show in town because of all the emotional support animals at the airport 😂

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@Heather_Poole

4 years

The Kiddo got accepted into high school jazz band, which is almost unheard of for a freshman. Alto sax.

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@Heather_Poole

6 years

Next time a passenger yells at me for something I can't control, I'm saying this...

Neil deGrasse Tyson

@neiltyson

6 years

Since the Universe has no center, you can’t be it.

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@Heather_Poole

7 years

YOU GUYS!!!! This is my niece, Layla. She’s auditioning for America’s Got Talent today. She’s never had a professional vocal lesson. She’s incredible, right?! @AGT @aliciakeys #AGT

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@Heather_Poole

2 years

BIG ANNOUNCEMENT: My son is The Young Arts alto sax finalist! As in he's the #1 high school alto sax player in the nation.

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@Heather_Poole

4 years

Mandatory Face Mask / Scarves required in Los Angeles now. How do I look?

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@Heather_Poole

7 years

I just got word that Harper Collins has ordered a 14th printing of CRUISING ATTITUDE! Another 1000 copies. I’ve sold 70,000 books so far.

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@Heather_Poole

6 years

Yesterday I had an A-list actor on board who has an incredible voice. I wanted to ask him to whisper my name (or tell me he didn’t need anything else to drink) but when I walked through first class and saw his giant bare foot up on the side table, I kept walking.

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@Heather_Poole

6 years

He made $160!!!

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@Heather_Poole

6 years

@aardvarsk @emilynussbaum How about I save your life by creating change instead. It’s worth more.

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@Heather_Poole

6 years

New York ✈️ Los Angeles today. Business class. Praying starts now. Please let the WiFi & inflight entertainment work. Please let everyone get their first choice entree. Please let all emotional support animals be under 80 pounds, the sort that don’t live in barns or zoos....

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@Heather_Poole

5 years

@ThatEricAlper I want a massage and cuban food!

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@Heather_Poole

6 years

My husband and I are getting a divorce. I shared this on Facebook.

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@Heather_Poole

6 years

If you have a place to live, you’re lucky. If you have someone in your life that’s kind & supportive, you’re lucky. If you can do things like eat, breathe, walk, run errands without really thinking about it, you’re lucky.

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@Heather_Poole

4 years

Whenever I had an irrate passenger onboard a flight I'd say, "Tell me what you want me to know and then tell me what you want me to do." It helped to diffuse a tense situation. Most people just want to be heard. Listen to what people say. Hear what they say.

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@Heather_Poole

6 years

Flight crew will live forever

ABC 7 Chicago

@ABC7Chicago

6 years

Alcohol, coffee could be key to living longer, study finds:

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@Heather_Poole

6 years

It’s happening. Dang! He’s making money and people are taking videos of him.

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@Heather_Poole

7 years

I have decided that because of my marriage vows, I can only serve female passengers drinks on the plane. Sorry guys.

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@Heather_Poole

6 years

The fact that so many passengers on SWA #flight1380 didn’t know how to use the oxygen mask tells me that maybe, just maybe, all those cutesy safety videos are a problem. I wrote this in 2015. Still applies

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@Heather_Poole

6 years

I could watch him all day. “Keep pushing! You got it.”

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@Heather_Poole

9 months

London - New York ✈️ First time seeing the Northern Lights

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@Heather_Poole

6 years

I’m sad to report Gatsby passed away this morning. We’re shocked, but thankful it happened quickly. I think he might have had a heart attack. A few of my favorite photos...

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@Heather_Poole

8 years

This is Betty Ong, an @AmericanAir flight attendant, THE FIRST 9/11 RESPONDER. #NeverForget

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@Heather_Poole

7 years

Let's change that headline to employee denied free flight for not not following employee pass travel rules. Not as exciting, is it?

Candice

@Desert2Jungle

7 years

Girls denied boarding by @united for wearing leggings! Haven't #airlines got more important things to worry about?

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@Heather_Poole

1 year

My mother

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@Heather_Poole

1 year

Guess who’s going back to work (flying) 😁

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@Heather_Poole

3 months

I’m a lucky girl. New York- Los Angeles ✈️

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@Heather_Poole

5 years

Harper Collins just informed me that my book is going into its 15th printing! This is a big deal this far out in the game. It's been almost five years since it was published. I haven't quite sold 100K copies, but it's getting close. I should say close-ER.

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@Heather_Poole

5 years

After I was trained to spot human trafficking on a plane, I began to see things in my hometown I never noticed before. There are shady looking massage parlors in almost every strip mall across America. Wrote this in 2016. Still applies.

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@Heather_Poole

6 years

They do. They’re in business class on a transcontinental flight.

Svenn Amish

@amishschool

6 years

Imagine if babies just kept screaming until they were 37.

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@Heather_Poole

4 years

The Kiddo made cinnamon rolls from scratch. He banned me from entering the kitchen and that's probably why they taste soooooo good. Best I've ever had.

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@Heather_Poole

4 years

Flight attendant Betty Ong is the hero most people have never heard of. Everyone forgets crew and our role as first responders.

Jim Roberts

@nycjim

4 years

Heroism personified. Aboard hijacked AA11, Flight Attendant Betty Ong calmly informed ground controllers of the horror unfolding on her flight on 9/11. Her final update: "Somebody's calling medical and we can't get a doc…” Listen to the tape:

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@Heather_Poole

5 years

For a few seconds I thought the plane might land on my car.

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@Heather_Poole

7 years

. @KateySagal is in a band and I'm watching her right now

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@Heather_Poole

6 years

I forgot to share this. Best takeoff ever recorded.

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@Heather_Poole

6 years

Fuck that.

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@Heather_Poole

5 years

My son was playing bari saxophone on the pier at the same time a Grammy award winning pianist was riding his bike nearby. The guy gave my son his phone number & asked him to audition for his youth symphony orchestra. My son entered his contact info as "Music teacher David Benoit"

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@Heather_Poole

6 years

NY ✈️ LA: Today a passenger rang her call light to ask me to open (twist) her air vent. She couldn’t reach it from her lie-flat seat. Another woman asked me to open (twist) her water bottle. #BusinessClass

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@Heather_Poole

5 years

Finally found a place to live. Moving...

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@Heather_Poole

5 years

Where do I get one?

ABC News

@ABC

5 years

BABY ON BOARD: An infant got restless aboard a plane—so a flight attendant offered to hold the little girl while completing her pre-flight preparation. The adorable kid is seen blowing kisses to passengers as they walk up the aisle.

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@Heather_Poole

1 year

The Cure at the Hollywood Bowl was magical. They sound exactly the same. I took my son and now he’s a fan. In high school I probably listened to The Cure & Depeche Mode more than any other band. I had this song as my answering machine message. No words. Just the intro. The part

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@Heather_Poole

6 years

Yesterday I took my son to the beach to get a little fresh air. He hasn't been feeling great for a couple weeks. It's amazing what 30 minutes outside connecting with nature can do.

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@Heather_Poole

6 years

Bonjour. I’m in Paris.

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@Heather_Poole

3 months

Greetings from Heathrow airport

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@Heather_Poole

6 years

SLOW DOWN. Learn something.

Travel + Leisure

@TravelLeisure

6 years

This 23-year-old is out to break the record for fastest person to travel to every country

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@Heather_Poole

5 years

Team Johnny Depp. 100% Johnny Depp. I've met her lawyer...in court. RT Johnny Depp Accuses Ex-Wife Amber Heard of Having ‘Painted-On Bruises’: ‘I Was the Victim’ via @kristingraham

Johnny Depp Accuses Ex-Wife Amber Heard of Having 'Painted-On Bruises': 'I Was the Victim'

The actor made his first declaration against his ex-wife as part of his $50 million defamation lawsuit against her

people.com

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@Heather_Poole

3 months

New York-London ✈️

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@Heather_Poole

8 years

I'd like to take a moment to thank you for reading what I write. For caring about the things that impact me - my life.

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@Heather_Poole

9 years

To all the flight attendants and pilots working today: Thank you. Not an easy day to fly. #NeverForget ✈️

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@Heather_Poole

6 years

I don’t why people don’t wear their seat belts the entire flight, even when the sign isn’t on. The oxygen mask goes over your NOSE AND MOUTH! Stop taking selfies and put the damn mask on right.

WNC Travel Intel

@WNCTravelIntel

6 years

@Heather_Poole Any suggestions --- safety, etc --- in light of today's unfortunate incident with the engine malfunction? Would wearing seatbelts all the time be a good idea or would you recommend not sitting behind the engine?

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@Heather_Poole

7 months

Do people realize that only 10-13% of pilots are female? It’s 2024.

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@Heather_Poole

2 months

Maybe for “international flight attendant day” we can get a CONTRACT? How long has it been? FIVE YEARS!!!!

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@Heather_Poole

4 years

My time away from Twitter: At first I missed the news / information because I don't have cable TV. It made me crazy. Then I stopped missing the news and started taking care of things I had been putting off. I'm a lot more organized now and I feel happier & healthier.

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@Heather_Poole

7 years

Wow. TOTALLY DIFFERENT STORY. Proof that the WHOLE story matters. Not just a 5 sec clip - filmed AFTER the incident occurred. #StrollerGate

Sarah Steegar on IG @PaperAndAirplanes

@FATravelWriter

7 years

(2/2) here's a different side of events from another passenger:

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@Heather_Poole

9 months

Hotel View: London

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@Heather_Poole

5 years

Yo

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@Heather_Poole

5 months

LA-NY✈️ College auditions this week: New School, Manhattan School of Music, Juilliard.

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@Heather_Poole

4 years

Its my birthday and I'm at @Starbucks picking up my free drink cuz they send you one on your birthday. Thanks ☆bucks!

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@Heather_Poole

6 years

1. There aren’t extra planes just lying around to use when yours breaks. 2. Just because your mother/brother/wife told you over the phone the weather is fine, doesn’t mean it’s safe to fly.

Louie Mantia, Jr.

@Mantia

6 years

What‘s something that seems obvious within your profession, but the general public seems to misunderstand?

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@Heather_Poole

6 years

Remember that guy I met on Hermosa Pier who saw The Kiddo playing saxophone & mentioned his friend was having a party on New Year’s Eve...at HIS jazz club restaurant? Well, he called earlier today & right now at this moment SOMEONE I know is playing in front of it from 9-11.

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@Heather_Poole

6 months

Hola. Como estas? I picked up a Cancun trip on Valentine’s Day ❤️

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@Heather_Poole

7 years

#1 on the standby list & passenger starts freaking out about checking a bag. 🙏 she starts cursing so they kick her off & I get her seat

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@Heather_Poole

4 years

How long did it take to go from "masks don't work" to everyone needs to cover their face with a mask or scarf?

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@Heather_Poole

5 years

That's my kid on alto sax

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@Heather_Poole

6 years

Wouldn’t it be nice to be paid when you show up for work? Like, the entire first hour you’re working? Flight attendants don’t get paid until the brakes are released and the airplane pushes back (door closed). Flights attendants from Virgin went to court to fight that. 🙏

Nick the Traveler

@nickthetraveler

6 years

@Kristan_Higgins @Heather_Poole @Delta Hopefully the Virgin America lawsuit will change the industry

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@Heather_Poole

1 year

Yesterday was my bday so I’m older, and wiser. Also, yesterday I learned my son got into NYO. This means he will be performing at Carnegie Hall and touring Europe this summer! It was a great day. A double celebration.

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@Heather_Poole

6 years

Message from a friend. I love this so much.

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@Heather_Poole

7 years

THANK YOU @AmandaPresto

Daily Wire

@realDailyWire

7 years

People Are Claiming United Airlines Banned A 10-Year-Old Girl For Wearing Leggings. That's Not The Whole Story.

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@Heather_Poole

2 months

This happened. Still can’t believe it.

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@Heather_Poole

7 years

Grown woman wearing pigtails in the bulkhead row just told the flight attendant she doesn’t have to move her pet carrier because she flies all the time and it’s not an emergency row. Flight attendant walked away and then returned with her manual.

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@Heather_Poole

5 years

"Many (airlines) claim most passengers don't even use seatback screens" Which airlines? The ones who don't have seatback screens? On my flights, almost every passenger stares at the screen.

Businessweek

@BW

5 years

Should airlines remove seatback screens?

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@Heather_Poole

8 months

View from my apartment in Queens, NY. When the real estate agent showed me this place, he told me it came with “a cute little outside balcony” and I was like, in Texas we call that a fire escape. I’m pretty sure they call it a fire escape in NY too. Words. Marketing 🤣

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@Heather_Poole

6 years

Took my mother for a drive along the coast. Actually, she drove me.

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@Heather_Poole

3 months

London - New York ✈️

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@Heather_Poole

3 years

BIG NEWS: The Kiddo made 2022 California All State High School Jazz Band (alto sax). He's one of two 10th graders in the band. Everyone else is a junior or senior.

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@Heather_Poole

7 years

A man in the terminal said, “Miss Miss you dropped something!” I started looking around for...my passport? ID? What? I looked at him. “My heart,” he said. I cracked up. Smooth.

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@Heather_Poole

6 years

I used to think travel was the perfect way to test a relationship. Wrong. Get sick. That’s the best way to test a relationship.

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@Heather_Poole

7 years

I want to remind everyone how thankful I am to have your support. Every. Single. Person. The uniform crisis is huge. Thanks for listening

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@Heather_Poole

3 months

New York - Paris ✈️

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@Heather_Poole

7 years

My sweet boy #FamilyPhotos

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@Heather_Poole

7 years

20 year pin

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@Heather_Poole

9 years

Once I accidentally on purpose kicked a mean passenger's shoe 3 rows away from his seat. Watching him search for it was fun. 😁 #AirportFail

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@Heather_Poole

7 years

The flight attendants are two miles behind him because they’re wearing heels

Captain Roger Victor

@CaptRogerVictor

7 years

Regional Airline pilot life beautifully summed up in one picture. #airlines #avgeek #livingthedream

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@Heather_Poole

7 years

I have to go shopping for a dress. FOR THE TODAY SHOW.

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