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HFS Research Profile
HFS Research

@HFSResearch

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HFS is a leading global research and analysis firm. Our mission is to help our clients tackle challenges, make bold moves, and bring big ideas to life.

Cambridge, England [HQ]
Joined August 2011
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@HFSResearch
HFS Research
5 years
We spoke to @AbidaliNeemuchwand , CEO Managing Director for @Wipro and @imravikumars President at @Infosys this morning at the #HFSNYCSUMMIT and asked "How do enterprises go about reaching a hyperconnected future state?" Press play for further insights.
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@HFSResearch
HFS Research
8 years
#Webinar , 9/29 - Hear from Atos' #COO for the Olympics on the challenge of enabling a #digital #Rio2016 :
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@HFSResearch
HFS Research
9 years
@Infosys is taking #DesignThinking very seriously! Congrats on your positioning @vsikka
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@HFSResearch
HFS Research
5 years
“You can’t sell digital unless you are digital.” Abid Neemuchwala @Wipro speaks about the necessity of its own transformation in order to be relevant to clients. #hfsnycsummit
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@HFSResearch
HFS Research
8 years
Very proud: Our CEO is named Analyst of the Year by the @IIAR , and our CRO received an honorable mention! More info:
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@HFSResearch
HFS Research
5 years
Quickfire takeaways! It's getting hot in here... so take away your misconceptions and look for the vendors that can add value to the quest for the OneOffice and hyperconnected future. 3 takeaways from the #hfsnycsummit hot vendor panel, which saw @Jiffy_RPA crowned champion.
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@HFSResearch
HFS Research
4 years
🔥. @pfersht is giving hot tips on the @Infosys webinar now! "Stop thinking about the next metric and think about how we truly want to interact with each other in the long haul."
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@HFSResearch
HFS Research
8 years
#Accenture Acquires #DayNine and positions itself at the forefront of the race for #Workday services supremacy
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@HFSResearch
HFS Research
5 years
It's begun - the #HFSFORA CX roundtable is in full swing! Looking at the HFS "OneOffice Experience" and how you can elevate customer experience with integrated automation, in support with @tech_mahindra .
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@HFSResearch
HFS Research
6 years
And it's a wrap! Thank you to those who attended and joined in the discussion. #WomenInBusiness #IWD2019 #internationalwomensday2019 #BalanceforBetter #HFSFORA @Wipro
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@HFSResearch
HFS Research
6 years
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@HFSResearch
HFS Research
5 years
Recently HFS visited @Wipro 's Innovation Labs in London, getting an insight into their ongoing mission to move away from traditional IT services, using a blend of technology, strategy, and design to engage with the new breed of decision makers.
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@HFSResearch
HFS Research
6 years
Chris Caldwell, President of #Concentrix talks about the integration of #Convergys at the HFS New York #FORA Summit. He also talks about the future of contact centers and the impact of #analytics , #AI and #automation .
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@HFSResearch
HFS Research
5 years
Embrace hyperconnectivity to serve passenger needs of the future - take a look at how Greater Toronto Airports Authority's journey with service partner @Wipro is creating new passenger experiences through a ground-up transformation:
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@HFSResearch
HFS Research
8 years
The Era of #Cognitive Is Changing the Notion of Service Agents: #RPA #CX #customerservice #IntelligentAutomation
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@HFSResearch
HFS Research
8 years
#Wipro bids for As-a-Service... with Abid via @Wipro @WiproDigital @WiproBPS
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@HFSResearch
HFS Research
5 years
Today we're delighted to launch HFS 2.0, a game-changing portfolio of product & services designed to help you better interpret your organisation’s unique capabilities & the emerging technology landscape. Download your free copy of our brochure today
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@HFSResearch
HFS Research
4 years
💥Final golden nuggets from the @Infosys webinar: We are moving into a more purposeful mindset. This situation will accelerate CEOs to expand their focus to not just profit but expand their focus on future thinking to things like climate change and other pressing world issues.
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@HFSResearch
HFS Research
4 years
Mad geopolitics, a pandemic, a looming depression, martial law? What's wrong with a little disruption folks? Join @pfersht and a quite unbelievable cast for an hour of straight-up honest banter. Register here:
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@HFSResearch
HFS Research
4 years
As @Infosys won a landmark deal with asset management firm Vanguard Financial @ElenaLChristoph and @HFSSamDuncan dug into why the win and the timing were so notable. #BPO #Digital #DigitalTransformation
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@HFSResearch
HFS Research
6 years
Persistent Systems has grown since the early 90s and keeps prospering, despite the upheavals the new century has placed in all companies' paths. Phil and Anand talk Software 4.0 and the future of programming talent. #persistentsystems #digital #programmers
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@HFSResearch
HFS Research
5 years
Today @Wipro in partnership with HFS announces the most comprehensive #Blockchain market study to date. With unmatched insight into the current & emerging state of blockchain adoption & the lessons that must be learned, it's a must read
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@HFSResearch
HFS Research
4 years
"This is all about people and all about talent. A real time to assess what we really need to survive this and how do we get our people to leverage their social skills and intellectualism." - @pfersht on the @Infosys webinar on moving into the next phase of the Paradigm Shock
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@HFSResearch
HFS Research
11 years
@Cognizant 's STEM program engages young students in science, technology, engineering and math. http://t.co/ki5wcnEMk3 #Engaged #USA
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@HFSResearch
HFS Research
6 years
HfS and @IBMServices and @IBMIBV have developed a practical guide to starting the #AI journey in the #enterprise , based on recent research and real-world experiences, gleaned from interviews with clients and field practitioners: #ArtificialIntelligence
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@HFSResearch
HFS Research
7 years
#HfSResearch in a nutshell. Questions? Talk to us: !
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@HFSResearch
HFS Research
9 years
Breaking: HfS Research Announces Global Expansion in Analyst and Commercial Operations
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@HFSResearch
HFS Research
7 years
Genpact CEO Tiger Tyagarajan getting ready to dial-in for the industry leadership panel at the Future of Operations Summit! #HfSSummit
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@HFSResearch
HFS Research
5 years
A full house of industry thought leaders, practitioners, and academics have gathered in London today for the #hfsfora Think Tank supported by @blue_prism , to discuss the future of #rpa and create a new manifesto for the industry, looking forward for the next seven years.
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@HFSResearch
HFS Research
5 years
Meet the panelists for the HFS European Summit Leadership Panel...and what a line up it is. #hfsfora Looking at the next 10 years of enterprise transformation... where else would you go for REAL debates? @pfersht , @InfosysBPM @exl_service @Celonis , @Genpact @tech_mahindra
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@HFSResearch
HFS Research
4 years
We're excited to hear more views from @pfersht on navigating the paradigm shock at the upcoming @Infosys webinar on 8 May. With an illustrious line-up plus a surprise guest, this is truly not to be missed. Use Code 'SOC15' when registering >
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@HFSResearch
HFS Research
6 years
Look at our interview with the CEO of Persistent Systems. #HFSResearch
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@HFSResearch
HFS Research
5 years
"You can't sell digital without being digital" it's time for the Integrated #automation panel with @ElenaLChristoph , looking forward to insights from @Prudential @Kofax , @etrade , @InterConHotels , @Option3_ , @Cognizant #hfsnycsummit
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@HFSResearch
HFS Research
6 years
"Alexa. Cortana. Siri. Why are virtual assistants often coded as female?" #Technology #WomenInBusiness #IWD2019 #BalanceForBetter #HFSFORA @Wipro
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@HFSResearch
HFS Research
6 years
[Webinar, May 17] Hear from experts from HfS, @Infosys , and the founder of Adia on how an innovative digital firm is giving the established players a run for their money, powered by the cloud: @AdeccoGroup
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@HFSResearch
HFS Research
4 years
Among the hype & mad use cases, there is some gold, but it's getting lost in the noise! Download our much read 'State of Enterprise Blockchain Market 2020' study, in partnership with @Wipro & find the top 10 recommendations for #blockchain success.
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@HFSResearch
HFS Research
8 years
6/2 Webinar: Adding Intelligence to Business Process #Automation through #MachineLearning :
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@HFSResearch
HFS Research
6 years
We would like to wish our many colleagues and clients in India happy Dussehra and Durga Pooja tomorrow. The Durga Pooja festival celebrates the triumph of good over evil and the harvest season. Dussehra celebrates the the victory of Rama over the demon Ravana. We wish you well!
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@HFSResearch
HFS Research
6 years
Let the conversation commence: discussing inclusion and diversity at the #WomenInBusiness Roundtable in partnership with @Wipro . #IWD2019 #BalanceForBetter #HFSFORA
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@HFSResearch
HFS Research
8 years
Escape the #Outsourcing crisis, @HfSResearch will introduce its #Digital #OneOffice ™ framework at #NASSCOM_ILF :
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@HFSResearch
HFS Research
6 years
Sharmila Paranjpe, @Wipro , defines "inclusiveness" and explains the importance of integrating diversity, promoting participation and encouraging people to be their authentic selves. #InternationalWomensDay #IWD2019 #HFSResearch #WomenInBusiness
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@HFSResearch
HFS Research
4 years
In a recent employee survey at Verizon, 80% responded that they are adapting well to the #WFH model. Remote work leads to increased output during normal times. How is this changing in this abnormal time? CIO of Verizon giving great insight now on @infosys webinar.
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@HFSResearch
HFS Research
8 years
Hear from industry leaders such as Concentrix President Chris Caldwell at the HfS #OneOffice Summit. Register today:
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@HFSResearch
HFS Research
5 years
@MelissaJaneOB sits down with @JylleneMiller from @Concentrix and Carl Martin from @CollinsonGroup for a candid insight session, discussing the successful partnership and their digital transformation journey, the future looks bright... #hfsnycsummit
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@HFSResearch
HFS Research
7 years
We're proud to have @Infosys as a Platinum Sponsor for the HfS Future of Operations in the Robotic Age Summit in New York. @InfosysBPM #OneOffice #Outsourcing #Blockchain #Cognitive #Automation #RPA #IntelligentAutomation #AI
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@HFSResearch
HFS Research
7 years
We are proud to have @Wipro as the Diamond sponsor of the HfS Chicago Summit this Sept 19-21. Apply today:
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@HFSResearch
HFS Research
5 years
Here we have @HfSOllie looking incredibly happy and a little hesitant to be departing from his trophy while giving it to the hottest of the hot vendors winner CEO Kris Subramanien on behalf of @Jiffy_RPA , another congratulations to them, very well deserved #hfsnycsummit
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@HFSResearch
HFS Research
6 years
We look forward to hosting the #InternationalWomensDay Roundtable in partnership with @Wipro . #WomenInBusiness #HFSFORA #HFSResearch
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@HFSResearch
HFS Research
5 years
Six built-in features of blockchains are changing the way businesses and IT stakeholders think. Download our 'State of the Enterprise Blockchain Market 2020' study, in partnership with @Wipro & find out more about the #blockchain 'six-pack'.
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@HFSResearch
HFS Research
5 years
#Blockchain has been a hot topic here at the #HFSNYCSUMMIT today. We asked Lakshmi Srinivasan @TCS and Gopi KK @Infosys "What is the role of blockchain in the hyperconnected economy?". Let us know your thoughts.
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@HFSResearch
HFS Research
9 years
#HfSResearch Releases The Industry's First #Engineering Services Top 20 Ranking:
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@HFSResearch
HFS Research
6 years
And we're here! We are very excited to be hosting the #WomenInBusiness Roundtable today in partnership with @Wipro . #InternationalWomensDay
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@HFSResearch
HFS Research
4 years
Getting More Umph with Humph – As @Cognizant embarks on a new path for growth @pfersht puts CEO @BriHumphries in the hot seat and asks what we can expect to see in the next chapter of digital transformation. Register today for free.
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@HFSResearch
HFS Research
5 years
Fascinating insights coming right now from @ElenaLChristoph 's interview with a major @AutomationAnywh ; exploring their rpa journey from way back in 2015! #rpa
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@HFSResearch
HFS Research
9 years
Why 77% of the C-Suite really want provider-replacement therapy:
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@HFSResearch
HFS Research
8 years
. @genpact drives #automation into #AI and #MachineLearning with @RAGE_Frameworks acquisition. Here's our analysis:
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@HFSResearch
HFS Research
7 years
#NASSCOM ILF: The Digital OneOffice - Getting Ahead of Today's Disruption
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@HFSResearch
HFS Research
8 years
Glimpes of @HfSResearch full house session on The #Digital #OneOffice by CEO @pfersht live at #NASSCOM_ILF
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@HFSResearch
HFS Research
8 years
How to build a foundation of #DesignThinking and #Automation to embrace a move to #Digital :
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@HFSResearch
HFS Research
5 years
We want to hear from you... LIKE this post if you would want us to Live Stream the panel. #HFSNYCSUMMIT - 5 days tog go! Check out this powerful line up for our Automation C-Suite Debate moderated by HFS CEO & Chief Analyst Phil Fersht.
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@HFSResearch
HFS Research
7 years
We are proud to have @Wipro as the Diamond sponsor of the HfS Chicago Summit this Sept 19-21. Apply today:
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@HFSResearch
HFS Research
7 years
Intelligent automation with #RPA , #Cognitive , #analytics is gaining ground in telecom operations. Access the PoV:
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@HFSResearch
HFS Research
6 years
Build a strategy for actionable and effective use of #ArtificialIntelligence in your enterprise with this practical guide to starting your AI journey by HfS Research and @IBMServices and @IBMIBV
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@HFSResearch
HFS Research
6 years
Introducing... the Undercover Analyst! 😎 -
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@HFSResearch
HFS Research
5 years
HFS was one of the first to know about Mike Salvino's newly appointed position as President and CEO of DXC. So when @pfersht sat down with Mike at the #hfsnycsummit CEO Fireside Chat, they discussed the new role, his journey and of course the future. Here are some takeaways:
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@HFSResearch
HFS Research
4 years
HFS' Reetika Fleming spotlights @Infosys and it's banking client, the two companies have co-developed a product, Juniper, to solve data ingestion and management once and for all.- fort he bank and potentially the rest of the banking industry:
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@HFSResearch
HFS Research
8 years
Just 2 days left to register for our webinar on enabling the first truly #digital #Olympic Games: #Rio2016 #IT #IoT
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@HFSResearch
HFS Research
8 years
Almost time for the #HfSSummit in San Francisco! Thank you to our sponsors for making this all possible!
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@HFSResearch
HFS Research
5 years
#HFSNYCSUMMIT - The countdown is over, we are live from The Convene in NYC and ready to hurtle into hyperconnectedness. Our analysts @pfersht , @saurabh_hfs , @ElenaLChristoph , @TheWizeOne , @ReetikaFleming , @HfSOllie & @MelissaJaneOB are ready. Stay tuned for live insights.
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@HFSResearch
HFS Research
5 years
Our CEO & Chief Analyst @pfersht is leading a session at the @nasscom Technology & Leadership forum in India this week. Phil will be speaking on the topic of 'Constructing the new digital architecture for the borderless ecosystem-led enterprise.'
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@HFSResearch
HFS Research
6 years
We've launched the HFS Graduate Academy to develop the next generation of analysts! including Callum Moore, @JoshuaWMatthews , @BRigbyDames , @HFSSamDuncan , @HfSOllie , @ChichiOgwe and @pfersht .
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@HFSResearch
HFS Research
9 years
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@HFSResearch
HFS Research
10 years
#HfSResearch has been named Exclusive Research Partner for #NASSCOM 's 2015 #BPM Summit. Read the press release: http://t.co/mBOyMgqkAy
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@HFSResearch
HFS Research
6 years
"Change has to start now to implement diversity and inclusion in businesses and technology, and we need to adapt to that." #WomenInBusiness #IWD2019 #BalanceForBetter #HFSFORA @Wipro
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@HFSResearch
HFS Research
8 years
Happy Holiday season and a peaceful and prosperous New Year from @HfSResearch !
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@HFSResearch
HFS Research
7 years
We are proud to have @Concentrix as the Diamond sponsor of the HfS Chicago Summit this Sept 19-21. Apply today:
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@HFSResearch
HFS Research
4 years
Enterprises are looking for partners with capability & investment to help them re-platform. Here Ram Rajagopalan & @HfSOllie look at what it takes to win big transformation deals & focus on @HexawareGlobal 's cloud offerings. #COVID19 #Digital #Cloud
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@HFSResearch
HFS Research
5 years
We live in ANTicipation - can @AntWorksGlobal drive a genuine integrated automation proposition for an industry that is calling out for it? HFS provides key imperatives they need to get right in 2020 - beyond a compelling stack and marketing fun:
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@HFSResearch
HFS Research
5 years
A big laugh and round of applause from our event delegates here today when this was shown to the room at the #hfsnycsummit #automation
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@HFSResearch
HFS Research
5 years
BORN again... It's Ritesh Idnani. He's created the highest growth division at Tech Mahindra and oversaw the recent acquisition of digital agency BORN, seeking to drive full OneOffice offering experiences for the firms clients, hear more:
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@HFSResearch
HFS Research
7 years
We are proud to have @Wipro as the Diamond sponsor of the HfS Chicago Summit this Sept 19-21. Apply today:
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@HFSResearch
HFS Research
6 years
#Digital maturity already leads to exceptional economic returns for early adopters, to the tune of 19% higher-than-average revenue growth. Get your copy of the new research report by HfS and @Cognizant :
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@HFSResearch
HFS Research
8 years
No more "location, location, location", it's now "skills, skills, skills"...:
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@HFSResearch
HFS Research
7 years
Mike Salvino prediction: Companies will spend as much on dealing with data in the next five years as they have spent implementing mission critical systems like SAP #hfsfora #MachineLearning #AI
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@HFSResearch
HFS Research
5 years
There is now only 2 months until what promises to be the best event in London this March. FORA Summits are renowned for their intense behind closed-doors debate, superlative research & exclusive networking for senior executives. Click here to apply today
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@HFSResearch
HFS Research
8 years
@genpact acquisition of @RAGE_Frameworks paves the way for #Intelligentautomation using #AI platform. Our analysis:
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@HFSResearch
HFS Research
8 years
We are proud to announce a global partnership with the @GSA_UK ! Read more info here:
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@HFSResearch
HFS Research
4 years
At a time of uncertainty, it’s never been more critical for enterprises to have the right technology partners in place for stability & predictability. Here @HfSOllie focuses on 2 new services by @Zensar & how they're tackling the real-world challenges
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@HFSResearch
HFS Research
9 years
Our own @PFersht has taken the stage at the ABSL Conference in Poland for his Keynote Presentation! #ABSLconf http://t.co/XzYUeI9TeX
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@HFSResearch
HFS Research
7 years
[ #Webinar Replay Available] Making #Cognitive Real - The Transformation of Service Agents: #CX #automation #AI
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@HFSResearch
HFS Research
4 years
As @ElenaLChristoph , @pfersht , @MelissaJaneOB & @HFSSamDuncan attended the @Infosys Analysts & Advisors Event, they reflect on how the stars have aligned & identify the elements we think have contributed to their rise. #Digital #Automation #Cloud
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@HFSResearch
HFS Research
5 years
Check out our first podcast episode, where we delve into #marketing , #smartenergy , #cybersecurity , #gigeconomy and chat with VP of @AntWorksGlobal , Mike Hobday about everything intelligent #automation .
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@HFSResearch
HFS Research
7 years
and a great link up from @tyagarajan in London #hfssummit
@pfersht
Phil Fersht
7 years
RT @rleecoulter : Discussing paradigm shift @ the Leadership Panel #HfSSummit @HfSResearch
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