Gun. Support @GunGameSupport Twitter profile

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Gun. Support

@GunGameSupport

2 years

We are still investigating player connection issues in Friday the 13th: The Game. Ensuring you have the ability to play is important to each of us. We will update here when this is resolved.

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Gun. Support

@GunGameSupport

2 years

We are investigating database login errors and related connection symptoms affecting players in Friday the 13th: The Game. Thank you for your reports and patience as we evaluate.

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Gun. Support

@GunGameSupport

2 years

We are currently investigating an issue in Friday the 13th: The Game where some players see login errors on multiple platforms. We will update here when it has been resolved. Getting you back online is our priority. Thank you for your reports!

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Gun. Support

@GunGameSupport

2 years

Players should begin to see improvements connecting on Friday the 13th: The Game. We will continue to monitor. For any errors or issues please reach our team at

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Gun. Support

@GunGameSupport

4 years

Our team is continuing to investigate connection issues affecting all platforms. We appreciate your patience and reports.

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Gun. Support

@GunGameSupport

5 years

Players are reporting that they are unable to connect to servers for Friday the 13th: The Game. The team is aware and evaluating. We will update as we have more details.

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Gun. Support

@GunGameSupport

2 months

We are investigating an issue in The Texas Chain Saw Massacre where players load in incorrectly to lobbies and experience lag symptoms in public matches. We appreciate your patience as we investigate. Please send reports to our team here:

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Gun. Support

@GunGameSupport

6 years

We've determined that stability problems are related to an AWS issue causing degraded server performance. We are working with our Amazon partners to address the issue. Thank you for your patience.

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Gun. Support

@GunGameSupport

6 years

We're resolved an issue with our game servers. Players should see improvements in game connectivity. Thank you for your patience.

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Gun. Support

@GunGameSupport

6 years

We've resolved the issue causing database login failures to occur with our servers. Players should see improvements when connecting. Please let us know if issues persist.

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Gun. Support

@GunGameSupport

6 years

The issues with dedicated servers on PS4 have been corrected. PS4 players might continue to see longer than average wait times on dedicated servers as global servers begin to repopulate. Thank you for your patience.

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Gun. Support

@GunGameSupport

6 years

We are investigating a server stability issue that is currently affecting multiple platforms and are currently working on a fix. Thank you for your prompt reports.

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Gun. Support

@GunGameSupport

4 years

The team is investigating a potential server issue that is causing connectivity trouble for Friday the 13th: The Game. Please report at if you’re experiencing issues connecting to online matches.

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Gun. Support

@GunGameSupport

5 years

We have made adjustments to the backend to alleviate the issues some players have been reporting. If you are still experiencing issues, please let us know.

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Gun. Support

@GunGameSupport

5 years

Our team resolved an issue where players were unable to connect to Friday the 13th: The Game. Thank you for your patience. Please let us know if you run into any further troubles connecting.

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Gun. Support

@GunGameSupport

5 years

Players are reporting issues logging into Friday the 13th: The Game and their account levels being incorrect. We are currently investigating these issues.

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Gun. Support

@GunGameSupport

3 years

Over the weekend, Friday the 13th users on PlayStation experienced crashes due to a malicious attack towards our backend services. Our team made adjustments to combat this. If you continue to notice issues please contact our team at

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Gun. Support

@GunGameSupport

4 years

We're aware of issues affecting connections across all platforms & are working with our team to address this. Recent connection issues have been attributed to an attack by malicious parties & the situation is being investigated to its fullest. Read more:

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Gun. Support

@GunGameSupport

6 years

To all our old and new players alike, if you run into troubles with other players or bugs we have a website for reports! Please note that audio/video evidence of the reported behavior is needed for action to be taken.

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Gun. Support

@GunGameSupport

3 years

We are investigating issues on PlayStation platforms where players experience crashes. We will update here as we have more information.

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Gun. Support

@GunGameSupport

6 years

We’ve received reports of database login failures and are looking into the issue now for those affected. Thank you for your patience.

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Gun. Support

@GunGameSupport

7 years

The Savini skin was accidentally released on PS4. We've contacted Sony to remove it and we're investigating how this happened.

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Gun. Support

@GunGameSupport

6 years

We are investigating a server stability issue that is currently affecting multiple platforms and are currently working on a fix.

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Gun. Support

@GunGameSupport

4 years

@Friday13thGame As we continue to work towards improving server connections, the team is rolling out a patch for Xbox One and Nintendo Switch today starting at approximately 3pm ET. More details

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Gun. Support

@GunGameSupport

7 years

Stability, exploits and glitches/bugs are what the team has been focused on. A lot has been fixed already and there will be a patch soon.

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Gun. Support

@GunGameSupport

6 years

We’ve resolved the connectivity issue resulting in a database login failure error. Please let us know if issues continue.

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Gun. Support

@GunGameSupport

7 years

Servers on PS4 are spiking right now; so you might run into a connection issue. We are spinning more up to alleviate. Thanks!

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Gun. Support

@GunGameSupport

4 years

A patch is in the works and will be deployed for each platform as it becomes ready. More details here:

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Gun. Support

@GunGameSupport

8 months

We are currently checking into an issue with PS5 players not able to launch the game after updating. Thank you for your reports and patience!

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Gun. Support

@GunGameSupport

5 years

The team is aware of an issue affecting Friday the 13th: The Game servers on the Xbox One in various regions. We are investigating and will update here as soon as we have more information. Thank you for your patience.

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Gun. Support

@GunGameSupport

5 years

Players new and old, @F13GameSupport is now @GunMediaSupport ! We’ll continue supporting @Friday13thGame , as well as future published titles. All your support related news and updates will be found in one place.

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Gun. Support

@GunGameSupport

5 years

For any game issues we'll keep you updated with news. To report a bug or contact support follow these links! Friday the 13th: The Game @Friday13thGame ▪ Layers Of Fear 2 @LayersOfFear2 ▪

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Gun. Support

@GunGameSupport

6 months

We are actively investigating an issue causing players to have a difficulty connecting to our game. Please send reports to Thank you for your patience!

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Gun. Support

@GunGameSupport

11 months

We're actively investigating an issue where The Texas Chain Saw Massacre does not launch on the Windows Store / Xbox Game Pass for PC version. Cloud Gaming can be used as a workaround where available. We appreciate your patience, please send reports to

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Gun. Support

@GunGameSupport

6 years

Going live later today with news on our upcoming patch!

Gun

@fearthegun

6 years

2019 brings a new slate of programming to the Official Gun Media Twitch channel. Join us Tuesday at 3PM ET for the first episode of Beyond, where we'll be showcasing the upcoming patch for @Friday13thGame and more details on our streaming plans.

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Gun. Support

@GunGameSupport

8 months

Patch Day! Patch will go live at 2pm Eastern US Time. If you are in game, you'll need to close out of it and allow the game to update in order to continue playing. For any issues please reach out to Support

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Gun. Support

@GunGameSupport

4 years

Keep an eye on the up to date information in regards to @Friday13thGame servers: to Forums, to Reddit.

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Gun. Support

@GunGameSupport

6 months

The team is currently investigating issues with creating parties in The Texas Chain Saw Massacre. Please stay tuned for updates and as always send any issues you encounter to:

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Gun. Support

@GunGameSupport

6 months

The team is investigating an issue where purchased DLC for The Texas Chain Saw Massacre is not appearing in game on Xbox. Please send all reports to . Thank you for your patience.

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Gun. Support

@GunGameSupport

3 years

We have scheduled maintenance on our login services for Friday the 13th: The Game, set to begin Wednesday 6am ET March 30th and expected to conclude Thursday morning . We expect players to experience downtime during this period.

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Gun. Support

@GunGameSupport

7 years

A reminder; please do not contact Backerkit with game questions or general feedback. They are not a support or contact line for this game.

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Gun. Support

@GunGameSupport

5 years

We are continuing to investigate intermittent connection issues on Xbox One. The team will leave the Tape Chase event running while we look into the issue.

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Gun. Support

@GunGameSupport

11 months

As we continue investigating this issue, players on the Windows Store / Xbox Game Pass for PC version will see a new update available as we work towards a resolution. We appreciate your patience and please send reports to

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Gun. Support

@GunGameSupport

5 years

Players should now see improvements when connecting on Xbox One. If you continue to experience any issues please let us know at

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Gun. Support

@GunGameSupport

7 years

Thanks for reporting this issue to us. We're looking into these reports now.

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Gun. Support

@GunGameSupport

7 years

@RavenEAP @Friday13thGame We're here for the players! We want to make the game as much fun as possible and there's no point in avoiding you folks!

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Gun. Support

@GunGameSupport

7 years

@IAMWWOLFx @Friday13thGame There are other ways to escape. If Jason is hanging around the car, try for the boat or fix the phone. There's always another way!

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Gun. Support

@GunGameSupport

7 years

@TeamIronWolf360 @Friday13thGame He's actual gameplay only for now. Stay tuned for updates on his cutscene debut!

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Gun. Support

@GunGameSupport

7 years

@chogie_games The roof is a dangerous place. It would be a real shame if someone fell off, or was pushed off, with a shotgun. A real shame.

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Gun. Support

@GunGameSupport

7 years

@WindexPng @weskeltner We wanted to show some love to our digital buddies too, so you'll get your own variant of the Bloody Jason! Everyone's a good buddy to us!

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Gun. Support

@GunGameSupport

7 years

@SYCK_GOAT @Friday13thGame @weskeltner The expendable intern suggested that to Jason recently and we haven't seen him in a few hours ....Jason doesn't like dabbing.

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Gun. Support

@GunGameSupport

7 years

@Vrzi115 Great question! It will come as an update download. There will be no additional cost and you won't need an internet connection to play!

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Gun. Support

@GunGameSupport

7 years

@iCheeseTV__ Single player is coming over the summer! No confirmation on date yet, but it's being worked on and it's freaking awesome!

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Gun. Support

@GunGameSupport

7 years

@DreOdessa86 @Friday13thGame There's a LOT on the way, but it's all being kept secret for now to make sure the announcements are sufficiently huge! The hype is real!

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Gun. Support

@GunGameSupport

7 years

@javonthebeast What does Jason have for dessert on Friday the 13th? I-Scream!

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Gun. Support

@GunGameSupport

7 years

@JonTheLines @Friday13thGame Interesting. Make it as immersive as possible but also making it more difficult / competitive? We'll take a look into the idea! Thanks!

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Gun. Support

@GunGameSupport

7 years

@ReadTextMsg @Friday13thGame Dedicated servers are coming at a later date and will alleviate those issues. Please stay tuned for details.

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Gun. Support

@GunGameSupport

7 years

@LoneWolfz123 At this time; all Savini skins have been delivered. There are no more, and he will not be offered for sale. Apologies.

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Gun. Support

@GunGameSupport

7 years

@baniakjrstweets He hasn't decided yet, he just keeps going back into the changing room. Honestly, he's worse than a teenage girl when choosing an outfit.

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Gun. Support

@GunGameSupport

7 years

@26fts The update was released early to stress test the servers for the physical release on Friday.

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Gun. Support

@GunGameSupport

7 years

@michael_hart336 I asked him, but he just kinda glared at me... He's still glaring at me. I'm really glad he's not allowed weapons in the office anymore.

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Gun. Support

@GunGameSupport

7 years

@MrBeCrazy @Friday13thGame And that is why you don't listen to rumors! We aim to have our singleplayer content out by the end of summer!

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Gun. Support

@GunGameSupport

7 years

@SweggDev We'd like to see you explain that one to Geico Customer Services...

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Gun. Support

@GunGameSupport

7 years

@Carlos8a299 I honestly think you're the first person to want to play a counselor over Jason. Be sure to double check your spawn preference again.

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Gun. Support

@GunGameSupport

7 years

@jhards82 We would love to something like this, but, unfortunately, that's a whole licensing kettle of fish.

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Gun. Support

@GunGameSupport

7 years

@oVoRnnie @Friday13thGame We're aware and we're working on it! So sorry for the trouble!

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Gun. Support

@GunGameSupport

7 years

@Yobo1987 @Friday13thGame We're adding in three maps which are smaller versions of the current ones. When we have other new content, we will announce it to everyone!

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Gun. Support

@GunGameSupport

7 years

@XeroxRemix @Friday13thGame We are working very hard on that! Stay tuned!

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Gun. Support

@GunGameSupport

7 years

@Friday13th4Life @Ricardo70643534 @Friday13thGame Awesome Suggestions! Thanks for sharing.

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Gun. Support

@GunGameSupport

7 years

@WweSCfan5555 @Friday13thGame Hey there! We are working on this issue and know it's frustrating. Here's a snapshot of what we're looking at:

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Gun. Support

@GunGameSupport

6 years

@Friday13thGame @RyanFKeefe Hey there! The Bypass failed error usually comes up when a player invites a friend after they’ve already been matched to a lobby or entered a game. To get past this, please make sure all party members are in the main menu before partying up. If it continues let us know!

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Gun. Support

@GunGameSupport

7 years

@PunkslyGaming @Friday13thGame That skin was only avaliable for a limited time and will not be avaliable again, Stay tuned for future DLC including more skins to come!

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Gun. Support

@GunGameSupport

7 years

@strikae4 Digital players will get their own version of Bloody Jason soon, but we don't have further information on that yet.

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Gun. Support

@GunGameSupport

7 years

@Colin_adams_311 We want to show some love to our digital friends too, so you'll get your own (totally free!) version of Bloody Jason!

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Gun. Support

@GunGameSupport

7 years

@brandon2345631 Hey Brandon! Single player mode will consist of objective-based missions where you take control of Jason.

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Gun. Support

@GunGameSupport

7 years

@The_Jpaintrain @Friday13thGame Here we see the wild automotive, perched up in a defense pose to scare off predators. We are currently looking into this and other issues!

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Gun. Support

@GunGameSupport

7 years

@ScottishCunttt @Friday13thGame Our next patch is dropping soon! Read more here:

Friday The 13th Game

@Friday13thGame

7 years

Shelly Finkelstein will be coming back to Camp Crystal Lake to troll his fellow counselors...that is until Jason shows up! Get Shelly for free with the latest patch! The latest update will be coming for PS4 and Steam on Monday, Dec. 18th with the Xbox One patch to follow shortly

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Gun. Support

@GunGameSupport

7 years

@XboxBing @Friday13thGame We are doing our best to get the update out as soon as possible. We are sorry for the delay and thank you for your patience!

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Gun. Support

@GunGameSupport

7 years

@edgarsebastianp We're working on something better... Dedicated Servers! It'll take time to implement, but it eliminates the host advantage entirely!

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Gun. Support

@GunGameSupport

7 years

@ooSauceyy @Friday13thGame @weskeltner We think it would be a shame if someone was pushed off of that roof with a shotgun shell... A reeeeeeal shame...

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Gun. Support

@GunGameSupport

7 years

@Yobo1987 @Friday13thGame Friday the 13th: Car Insurance Premiums... Of DEATH. Thanks for this, Yobo, it gave us a good laugh! We'll get the car fixed too!

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Gun. Support

@GunGameSupport

6 years

@Friday13thGame @kiassassin_ Please feel free to DM us the email you used for backerkit and we'll check things out!

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Gun. Support

@GunGameSupport

7 years

@danielbos2 We're sorry you had to experience that! We're actually going to be doing dedicated servers instead, which is far, far better!

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Gun. Support

@GunGameSupport

7 years

@Jyestur @Friday13thGame We'll be sure to keep everyone updated one we have more details. Thanks for bearing with us!

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Gun. Support

@GunGameSupport

7 years

@edgarsebastianp @Friday13thGame Hi there! Dedicated servers are coming at a later date and will alleviate those issues. Please stay tuned for details.

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Gun. Support

@GunGameSupport

7 years

@Erickf0127 We’re working closely with Sony to get this resolved. Stay tuned for more details!

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Gun. Support

@GunGameSupport

7 years

@GV_DRAGONFISTS You could almost say it "fused" with their body! All dad jokes aside though, we're looking at what's causing it and we'll keep you updated!

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Gun. Support

@GunGameSupport

7 years

@sangale94 We're sorry for the trouble. Dedicated servers are coming at a later date and will alleviate those issues. Please stay tuned for details.

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Gun. Support

@GunGameSupport

6 years

@CaptainABSea1 @Friday13thGame Thanks for sharing this with us! Looks like some skins were jumbled up, we're looking into this with our team.

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Gun. Support

@GunGameSupport

7 years

@DammitAndres You don't like Stretch ArmVoorhees? We're kidding, we're still investigating what's making him like this. Hold tight for us, friend!

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Gun. Support

@GunGameSupport

7 years

@montess_chris Really wish we could talk about potential future content but Jason is super strict w/ us! & you do not wanna piss that guy off, am I right?

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Gun. Support

@GunGameSupport

5 years

@ragincrinz @Friday13thGame We're still working on bug fixes and have our previous patch notes posted! If you ever want to dive back in we'll be here if you need us :)

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Gun. Support

@GunGameSupport

7 years

@bliebent @Friday13thGame We are indeed! Dedicated servers are being worked on! It'll take some time to fully implement, but it'll be worth it!

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Gun. Support

@GunGameSupport

7 years

@joshdavis127 We're working on new content we think our players will like! Stay tuned!

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Gun. Support

@GunGameSupport

7 years

@D3FYHeLLstoRm @Friday13thGame Thank you so much for your support and encouragement! Fans like you keep us going. Keep being awesome and happy camping!

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Gun. Support

@GunGameSupport

7 years

@KentonBowton @Friday13thGame They're getting desperate. Once we close this off, they won't have enough experience of playing the game normally, their skill will plummet!

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Gun. Support

@GunGameSupport

7 years

@mental_agility It's because sometimes the dead just can't let go. We are working on ways to help them pass on without holding onto their possessions.

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Gun. Support

@GunGameSupport

7 years

@Tater_Saladd @Friday13thGame Thanks for the Video, Were looking into it and are working on making team killing far less of a "fun" thing to do!

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Gun. Support

@GunGameSupport

7 years

@ZombieRuxx123 We're doing something better... Dedicated servers! It'll take time to get fully running, but it eliminates host advantage completely!

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Gun. Support

@GunGameSupport

7 years

@Wyatt_Estep @IllFonic @Friday13thGame Dedicated servers are coming at a later date and will alleviate those issues. Please stay tuned for details, Wyatt.

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