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FirstExcel

@First_excel

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Official First Bus account 🚍 Tweet us 7am-7pm Mon-Fri & 9am-5pm Sat, Sun & Bank Hols. Live chat and phone lines (0345 646 0707) are open 9am-5pm Mon-Fri 💬

Joined January 2018
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@First_excel
FirstExcel
10 months
Pay less to travel by bus! Whether you are heading to work or into town, a single bus journey costs no more than £2 on most routes across England. #GetAroundForTwoPound
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@First_excel
FirstExcel
5 years
We're so excited to give you a sneak peak of some great news for excel, coming in early 2020...find out more and keep up to date at
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@First_excel
FirstExcel
5 years
We're launching our brand new super-comfy buses on excel today, with NEW non-stop journeys from Norwich to Dereham up to every 30 mins. If you can't get out and ride them right away, here's a sneak preview to whet your appetite...
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@First_excel
FirstExcel
10 months
Due to overnight works on the A47 between Dereham & Swaffham, our 19:40 departures from both Peterborough & Norwich will need to take a diversion route from 25th September to 2nd February 2024 - see more here:
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@First_excel
FirstExcel
5 years
Don't forget...there's new times & new routes on excel from today! And from tomorrow, you'll get to try out our new buses too! Don't miss the bus...get more info at
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@First_excel
FirstExcel
5 years
*New buses * New times * New routes - on our excel service from Sunday 16th February...including our new FAST service between Dereham & Norwich up to every 30 minutes. Get your new times, and check out our amazing new buses today at
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@First_excel
FirstExcel
2 years
Be Safe...Be Seen...Flash Your Screen 📱 If you're catching the bus from an unlit or dimly lit stop this winter, help our drivers to see you by waving or flashing your mobile phone screen, so we can more easily pick you up. 🚍 Thanks for your help 👍
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@First_excel
FirstExcel
6 years
Please update your mTickets App. As more customers receive the App update, you will experience a more reliable service. We’re sorry that this issue has gone on for so long, and we are especially grateful to all our customers for your support.
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@First_excel
FirstExcel
6 years
Service XL is currently operating its normal route.
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@First_excel
FirstExcel
5 years
Don't forget...we're launching New Times & New Routes on excel from tomorrow. And from Monday, you'll get to try out our new buses too! Don't miss the bus...get more info at
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@First_excel
FirstExcel
3 years
⚠️SERVICE UPDATE⚠️ We have taken the decision to suspend Excel services from Norwich to Kings Lynn from 12.00. We will review this again at 16.00. Apologies for any issues this may cause on your journey.
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@First_excel
FirstExcel
4 years
Tomorrow we'd love you to join us in saying thank you to the nation's bus workers! We'd like you to share your stories of our great team going above and beyond in keeping our communities moving. @CPT_UK #ThankYouBusWorkers
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@First_excel
FirstExcel
4 years
Don't forget, this coming Tuesday (5th of May) you can join us in saying thank you to the nation's bus workers! We'd love you to share your stories of our great team going above and beyond in keeping our communities moving. @CPT_UK #ThankYouBusWorkers
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@First_excel
FirstExcel
2 years
It is with great sorrow that we have learned of the death of Her Majesty Queen Elizabeth II. On behalf of us all at First Bus, we send our deepest sympathy to the Royal Family.
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@First_excel
FirstExcel
1 year
Pay less to travel by bus! 🤩 Single bus journeys in England will cost no more than £2 until 31 October 2023 and £2.50 until November 2024. 📲 To find out how the Government can help you, search ‘Help for Households’. #GetAroundForTwoPound
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@First_excel
FirstExcel
8 months
Happy New Year, from all of us at First Eastern Counties! 🎆
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@First_excel
FirstExcel
5 years
We're launching New Times & New Routes on excel from next Sunday 16th February. And you'll get to try out our new buses too, from Monday 17th. Get new times and a sneak peak at the buses today at
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@First_excel
FirstExcel
8 months
Last week, @NorfolkCC announced that from the 1st February, disabled bus pass holders will be able to travel for free, 24 hours a day, 7 days a week. To read the full announcement, click the link below. ⬇️ 📲
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@First_excel
FirstExcel
4 years
**Service Update** Due to a major RTC on the A47 near King’s Lynn there are likely to be long delays to the Excel service, especially in Kings Lynn itself. This will impact the times on the whole route. Thank you^ CR
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@First_excel
FirstExcel
2 years
Be Safe...Be Seen...Flash Your Screen 📱 If you're catching the bus from an unlit or dimly lit stop this winter, help our drivers to see you by waving or flashing your mobile phone screen, so we can more easily pick you up. 🚍 Thanks for your help 👍
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@First_excel
FirstExcel
5 years
We're launching New Times & New Routes on excel from next Sunday 16th February. And you'll get to try out our new buses too, from Monday 17th. Find out more today at
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@First_excel
FirstExcel
2 years
⚠️HOT WEATHER TRAVEL ADVICE⚠️ If you're travelling with us, please follow this advice: - Take water with you. - Keep windows open. - Wear loose clothing. - Travel at quieter times if you can. - If you feel unwell, don't board. If onboard, seek assistance from the driver.
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@First_excel
FirstExcel
4 years
Good Morning from the First Bus Twitter Team! We are here until 5pm today to answer any queries you may have. Have a good day!
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@First_excel
FirstExcel
2 years
⚠️APP MAINTENANCE⚠️ There is some planned maintenance to our app from 23:00 tonight, which may impact journey planning and bus tracking. This should not affect ticket purchases. We apologise for any inconvenience this may cause.
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@First_excel
FirstExcel
2 years
🎄 It's almost December, so here's your guide to all of our bus services over the Christmas & New Year period so you can plan your festive travel 🎄 Don't miss the bus...check your service today.
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@First_excel
FirstExcel
5 years
**SERVICE UPDATE: Due to the adverse weather conditions, our drivers will be taking great caution while out driving today, which may result in delays to services. We apologise for any inconvenience this may cause. - AB.
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@First_excel
FirstExcel
1 year
Starting 3rd September 2023 - get an ⭐AMAZING⭐ 25% off weekly, monthly and group tickets in Norfolk. 🎫🚌 Get full details and find out how much you can save today at
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@First_excel
FirstExcel
9 months
Travel the season with First Bus 🎄 Whether you're looking for the best hot chocolates in town or searching the city for Christmas presents, you can do it all and more with a £2 Single bus ticket. For more info, head to the link below. ⬇️ 📲
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@First_excel
FirstExcel
3 years
Our Jurassic Coaster buses in #Weymouth and #Bridport are now complete. 😍 Don't they just look rawrsome! 🦖 @firstdorset hope they can welcome you onboard after #lockdown is lifted and we are able to go on holiday.
@Carol4Sim
Carol Sim
3 years
All 4 of our dinosaurs now complete, don’t they look great? 🚌 🦖 @firstdorset
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@First_excel
FirstExcel
4 years
***TRAVEL ADVICE*** Stay up to date with our guidance for Safer Bus Travel for those making essential journeys.
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@First_excel
FirstExcel
4 years
⚠️SERVICE UPDATE⚠️ The A47 has cleared and the Excel services are resuming normal route. Delays expected whilst services catch up with their timetables. We apologise for the inconvenience caused.
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@First_excel
FirstExcel
9 months
Due to a planned closure of New Road in Tilney, Excel A/C services will need to divert between 05/12 & 08/12. We will be unable to serve Tilney High End and passengers in Terrington St John will need to use a temporary stop. Find out more here:
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@First_excel
FirstExcel
2 years
Our National Contact Centre times are slightly different for the Festive period. 🎅24th: 09:00 - 17:00 (Twitter/Live Chat only) 🎄25th: CLOSED 🎅26th: CLOSED 🎄27th - 30th: 09:00 - 17:00 🎅31st: 09:00 - 17:00 (Twitter/Live Chat only) 🎄1st: CLOSED 🎅2nd: 09:00 - 17:00
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@First_excel
FirstExcel
1 year
***WE'RE MAKING SOME CHANGES to excel A|B|D services from Sunday 14th May*** With excel D buses fast & direct between Dereham and Norwich up to every 30 mins, six days a week! Get more info and new timetables today at
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@First_excel
FirstExcel
4 years
We would like to thank @BusUsersUK for putting together a short video to thank all of our drivers for there continuous hard work during these difficult times we are facing
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@First_excel
FirstExcel
3 years
⚠️SERVICE UPDATE - XL A, B & C⚠️ Services are diverting via Whittlesey as there is heavy traffic due to an accident on A47 between Thorney and Guyhirn
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@First_excel
FirstExcel
5 years
**SERVICE UPDATE** Excel services through Dereham and using Drayton Hall lane in and out. There has been a train broken down at the level crossing so buses are unable to get through. This will mainly affect Wellington Road in Dereham^IS
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@First_excel
FirstExcel
4 years
That is all from the Twitter team, we will be back tomorrow at 7am to answer any questions. Please keep a look out over service updates and website for further information. Please stay safe and i hope you have a lovely weekend ahead. ^GG
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@First_excel
FirstExcel
4 years
We'd like to thank all of our amazing colleagues at First Eastern Counties across Norfolk and North Suffolk for keeping the wheels turning day after day, for all our fellow key workers and others making essential journeys. #keyworkers
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@First_excel
FirstExcel
1 year
Due to a 10k road race event on Sunday 30th April 2023 our Excel services in both directions will need to divert in Kings Lynn from the start of service until approx 13:00. Full details at
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@First_excel
FirstExcel
3 years
How will Football get home if there isn't a bus to catch? We'll be running a normal Monday service this 12th of July 🚌⚽
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@First_excel
FirstExcel
4 years
We encourage all customers to switch to mTicket or contactless payments – it’s more hygienic than cash.
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@First_excel
FirstExcel
4 years
*Service update* Due to the A47 being blocked East Bound near Honningham RAB the Excel service will be diverting via Mattishall Rd – unable to serve Hockering M.A.H
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@First_excel
FirstExcel
6 years
Good evening, we hope you have had a pleasant day, good night for now and we will speak to you in the morning
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@First_excel
FirstExcel
4 years
That's all from us for today! We will be back from 9am tomorrow to answer any further questions you may have. Take care and stay safe 😀 🚌 Latest updates:
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@First_excel
FirstExcel
6 years
Good evening, we hope you have had a pleasant day, good night for now and we will speak to you in the morning :)
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@First_excel
FirstExcel
6 years
Good morning everyone, we will be here with you until 7PM. -LR
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@First_excel
FirstExcel
6 years
ATTN* 13:55 Excel Service Dereham to Kings Lynn has not run due to technical issues, apologies for this.^RS
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@First_excel
FirstExcel
4 years
***Service Update *** Due to 30+ minutes delays at East Winch the Excel service is diverting via A1122, A134, A10 to try and minimise disruption the rest of the route. Not serving Middleton, East Winch or Narborough until normal traffic conditions return.
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@First_excel
FirstExcel
3 years
⚠️SERVICE UPDATE⚠️ Excel services from Kings Lynn - Peterborough have also been suspended. We will review this again at 16.00. Apologies for any issues this may cause on your journey.
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@First_excel
FirstExcel
2 years
⚠️SERVICE ALERT⚠️ Due to operational issues, the following services will not run: 08:00 B KL to P'boro 09:40 C P'boro to KL 08:45 Dereham to Norwich 09:30 & 11:30 Dereham and return 14:00 B Nor to KL 12:31 C KL to P'boro 14:10 & 16:31 KL to P'boro 18:10 P'boro to KL
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@First_excel
FirstExcel
4 years
Over the last few weeks we've said thank you to all our staff for keeping our communities moving. Now we want to thank all of Britain’s bus drivers and operational staff who continue to keep the country moving. You can join us on 5th May to celebrate our nation's Bus Workers.
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@First_excel
FirstExcel
5 years
Don't forget...we're launching New Times & New Routes on excel from this Sunday 16th February. And you'll get to try out our new buses too, from Monday 17th. Get new times and a sneak peak at the buses today at
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@First_excel
FirstExcel
3 years
🚌🚌Service update - Excel🚌🚌 A47 blocked between Guyhirn - Thorney, Excel diverting via Whittlesey not serving Guyhirn, Thorney / Tol expect delays Very sorry for any inconvenience caused Oli
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@First_excel
FirstExcel
1 year
Our Great Yarmouth team are back in action in the second game of the @greatscenic Open Top Bus UK Cup 2023! Can you help us win? Click the tweet below and vote for Clipper Cabriolet! 😎
@greatscenic
Great Scenic Journeys
1 year
We are onto the next round of the Open Top Bus UK Cup 2023 sponsored by @Ticketer_UK . Vote for your group A winner to go into the semi-final.
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@First_excel
FirstExcel
3 years
That's all from us for today. 👋 We'll be back to assist you from 9am tomorrow morning. Did you know that many of our FAQs can be found on our website ? 🚌
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@First_excel
FirstExcel
2 years
In order to allow our staff to pay their respects to Her Majesty Queen Elizabeth II, our National Contact Centre will be opening between 1pm and 5pm today.
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@First_excel
FirstExcel
6 years
Disruption Update; XL Peterborough Service will be diverting via Whittlesey due to RTC on A47. ^Heather
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@First_excel
FirstExcel
4 years
Did you know... The characters in Pingu speak a fictional language called Penguinese 🐧 #NationalPenguinDay #FirstBusFacts
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@First_excel
FirstExcel
11 months
Due to overnight works on the A47 between Dereham & Swaffham, our 19:40 departures from both Peterborough & Norwich will need to take a diversion route from 25th September to 2nd February 2024 - see more here:
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@First_excel
FirstExcel
10 months
⚠️SERVICE UPDATE - B⚠️ The below services are unable to run today: 1455 Kings Lynn - Peterborough So sorry for any issues this may cause on your journey.
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@First_excel
FirstExcel
6 years
Service XL is operating the normal route and timetable today.
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@First_excel
FirstExcel
3 years
⚠️ SERVICE UPDATE ⚠️ Our Excel services from Norwich to Kings Lynn will be departing Norwich Bus station at 17:10, 18:00 and 18:40.
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@First_excel
FirstExcel
1 year
Get around for £2! 🤩 Single bus journeys in England will cost no more than £2 until 31 October 2023 and £2.50 until November 2024. 📲 To find out how the Government can help you, search ‘Help for Households’. #GetAroundForTwoPound
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@First_excel
FirstExcel
3 years
Good morning! It's Friday, the weekend is almost here, let us know if there's anything we can do to help!
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@First_excel
FirstExcel
5 years
Good Morning from the Social Media Team, we are here until 5pm to help with any queries or concerns! :) ^DW
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@First_excel
FirstExcel
9 months
⚠️SERVICE UPDATE - A/C⚠️ Due to an incident in the area, all Excel A & C services are diverting between Walton Highway & Walpole Highway via the A47. We are unable to serve Walton Highway at the moment.
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@First_excel
FirstExcel
1 year
***DON'T FORGET...we're running to new bus times on excel A|B|D services*** With excel D buses fast & direct between Dereham and Norwich up to every 30 mins, six days a week! Don't miss the bus! Get more info & new times today at
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@First_excel
FirstExcel
3 years
Give our Facebook page a like 👍 Keep in touch with up to date fare promotions and competitions. See our page here 👉
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@First_excel
FirstExcel
5 years
⚠️ SERVICE UPDATE - XL ⚠️ Due to unforeseen circumstances the 11:10am XL service from Peterborough to Kings Lynn will not operate. This will also affect the journey from Kings Lynn to Norwich after this. We will update you. I am so sorry for any inconvenience this may cause
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@First_excel
FirstExcel
10 months
⚠️SERVICE UPDATE⚠️ All Excel services in and out of Norwich are diverting via Dereham Rd due to an accident near the Watton Rd slip road.
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@First_excel
FirstExcel
4 years
Wishing you a Merry Christmas from all of us at First Bus. Please see below our opening hours over the festive period.😊🎄🎅
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@First_excel
FirstExcel
4 years
***Spring Bank Holiday*** We're operating a Sunday Service on Monday 25th May - check our timetables at
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@First_excel
FirstExcel
4 years
***IMPORTANT SERVICE UPDATE*** Due to the coronavirus outbreak, we will be operating a revised timetable on Network Norwich Blue Line 25|26 services from Monday 23rd March 2020. Full details at
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@First_excel
FirstExcel
1 year
We are currently experiencing faults with our phone lines. If you need to contact us, please use our Twitter feeds and Live chat until 7pm today, or use our webform here: Apologies for any issues caused.
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@First_excel
FirstExcel
4 years
Please help us to help you...use contactless payments or buy your bus ticket via the First Bus App wherever possible. Not only are these quicker and more convenient than paying with cash, they can also contribute to limiting the spread of coronavirus.
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@First_excel
FirstExcel
6 years
That is all from us; we will be back at 7am - CM & JE
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@First_excel
FirstExcel
2 years
⚠️SEVERE WEATHER TRAVEL ADVICE⚠️ If you're travelling with us, please follow this advice: - Take water with you. - Keep windows open. - Wear loose clothing. - Travel at quieter times if you can. - If you feel unwell, don't board. If onboard, seek assistance from the driver.
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@First_excel
FirstExcel
2 years
⚠️SERVICE UPDATE - EXCEL⚠️ Due to works, we will be unable to serve either of the Swaffham Tesco stops as we are diverting along Norwich Road.
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@First_excel
FirstExcel
2 years
⚠️SEVERE WEATHER TRAVEL ADVICE⚠️ If you're travelling with us, please follow this advice: - Take water with you. - Keep windows open. - Wear loose clothing. - Travel at quieter times if you can. - If you feel unwell, don't board. If onboard, seek assistance from the driver.
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@First_excel
FirstExcel
4 years
Good Morning! We are here until 5pm to answer any queries or questions you do have. We hope you have a good day, stay safe and take care! 😀 ^TC
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@First_excel
FirstExcel
11 months
Overnight closures for five nights from Monday 25th September on Nar Ouse Way, Kings Lynn which will mean our services will again be on diversion. Full details here -
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@First_excel
FirstExcel
4 years
Just a reminder...help us to keep everyone safe on board and please make sure all of the windows are kept open, all of the time. If you see a closed window, please help us out by opening it. Thank you!
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@First_excel
FirstExcel
4 years
Good Morning from the First Bus Twitter Team! We are here until 7pm today to answer any queries you may have. Have a good day! ^EP
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@First_excel
FirstExcel
3 years
Catch the frequent and comfortable Excel service to Dereham this weekend for the Mid-Norfolk Railway’s ‘Railway at War’ event. Great value bus tickets whether you’re on your own or travelling as a family. #Norwich #Dereham
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@First_excel
FirstExcel
9 months
⚠️SERVICE UPDATE⚠️ ✅ Little Fransham is now clear. 🚌 Excel services have resumed normal route.
@First_excel
FirstExcel
9 months
⚠️SERVICE ALERT⚠️ ❗ Incident at Little Fransham. 🔄 All Excel services are being diverted between Necton and Dereham. 🚏 Little fransham, Wendling, Scarning & New Scarning will not be served.
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@First_excel
FirstExcel
3 years
Hello! We're here till 7pm - Let us know if you need anything! 😁
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@First_excel
FirstExcel
1 year
⚠️SERVICE ALERT⚠️ The A47 is closed between Hardwick and Middleton. Excel services will be unable to serve Middleton, East Winch or Narborough, in both directions until further notice. We apologise for any inconvenience caused.
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@First_excel
FirstExcel
9 months
⚠️SERVICE ALERT - ALL SERVICES ⚠️ 🚫 Unplanned road closure in Wisbech. 🔄 Diverting via Wisbech St Mary between Wisbech and Guyhirn. 🚏 Bus stops at Oldfield Lane and Cromwell Road Tesco in Wisbech will not be served.
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@First_excel
FirstExcel
2 years
⚠️SERVICE UPDATE⚠️ Due to an Road Traffic Incident at West Bilney, the Excel services are unable to serve East Winch or Middleton until further notice.
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@First_excel
FirstExcel
4 years
A friendly reminder that from Mon 15 June, anyone wishing to travel by bus in England must follow new government rules and wear a face covering. Please help our drivers and fellow passengers by complying with this practical safety measure. Thank you.
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@First_excel
FirstExcel
3 years
⚠️ SERVICE UPDATE⚠️ Due to an incident, the bus station is closed. We are able to drop off passengers, but you will be unable to board here. We would advise passengers to make their way to the Rail Station. We can pick you up here but not wait as usual.
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@First_excel
FirstExcel
4 years
A friendly reminder that from Mon 15 June, anyone wishing to travel by bus in England must follow new government rules and wear a face covering. Please help our drivers and fellow passengers by complying with this practical safety measure. Thank you.
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@First_excel
FirstExcel
9 months
⚠️SERVICE UPDATE - A/C⚠️ This has now cleared, and services have resumed normal route.
@First_excel
FirstExcel
9 months
⚠️SERVICE UPDATE - A/C⚠️ Due to an incident in the area, all Excel A & C services are diverting between Walton Highway & Walpole Highway via the A47. We are unable to serve Walton Highway at the moment.
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@First_excel
FirstExcel
4 years
Are you up to date with the latest bus info? We've updated our FAQ's and top tips for safer travel. Check them out, as well as all the latest times and maps for all our services!
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@First_excel
FirstExcel
1 year
@Minxymissy Hi there, you can find our timetables situated here: - Cloe
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@First_excel
FirstExcel
6 years
That is all from me today; we will be back with you from 7am tomorrow morning -CM
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@First_excel
FirstExcel
4 years
Good Morning from the Twitter team, we are here until 7pm to answer any questions you may have. Take care and stay safe when travelling. ^SD
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@First_excel
FirstExcel
4 years
*** SERVICE UPDATE *** A47 is currently closed at Guyhirn due to RTC our Excel service is currently diverting via A605 not able to serve Guyhirn, Thoney Toll or Thoney. Sorry for any inconvenience caused.
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@First_excel
FirstExcel
6 years
ATTN: Expect delays on the XL service in both directions due to a broken down vehicle on the A47 at Guyhirn - CV
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@First_excel
FirstExcel
8 months
🎄 FESTIVE OPENING HOURS 🎄 💻 Our Social Media Team will be here to help with your queries over the festive period. 📆 From 27/12/2023 - 01/01/2024, we'll be open from 9am - 5pm. 👔 Normal business hours will resume from Tuesday, 2nd January. Merry Christmas! 🎅
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