Official First Bus account 🚍 Tweet us 7am-7pm Mon-Fri & 9am-5pm Sat, Sun & Bank Hols. Live chat and phone lines (0345 646 0707) are open 9am-5pm Mon-Fri 💬
Pay less to travel by bus!
Whether you are heading to work or into town, a single bus journey costs no more than £2 on most routes across England.
#GetAroundForTwoPound
We're launching our brand new super-comfy buses on excel today, with NEW non-stop journeys from Norwich to Dereham up to every 30 mins. If you can't get out and ride them right away, here's a sneak preview to whet your appetite...
Due to overnight works on the A47 between Dereham & Swaffham, our 19:40 departures from both Peterborough & Norwich will need to take a diversion route from 25th September to 2nd February 2024 - see more here:
Don't forget...there's new times & new routes on excel from today! And from tomorrow, you'll get to try out our new buses too! Don't miss the bus...get more info at
*New buses * New times * New routes - on our excel service from Sunday 16th February...including our new FAST service between Dereham & Norwich up to every 30 minutes. Get your new times, and check out our amazing new buses today at
Be Safe...Be Seen...Flash Your Screen 📱
If you're catching the bus from an unlit or dimly lit stop this winter, help our drivers to see you by waving or flashing your mobile phone screen, so we can more easily pick you up. 🚍
Thanks for your help 👍
Please update your mTickets App. As more customers receive the App update, you will experience a more reliable service. We’re sorry that this issue has gone on for so long, and we are especially grateful to all our customers for your support.
Don't forget...we're launching New Times & New Routes on excel from tomorrow. And from Monday, you'll get to try out our new buses too! Don't miss the bus...get more info at
⚠️SERVICE UPDATE⚠️
We have taken the decision to suspend Excel services from Norwich to Kings Lynn from 12.00.
We will review this again at 16.00.
Apologies for any issues this may cause on your journey.
Tomorrow we'd love you to join us in saying thank you to the nation's bus workers! We'd like you to share your stories of our great team going above and beyond in keeping our communities moving.
@CPT_UK
#ThankYouBusWorkers
Don't forget, this coming Tuesday (5th of May) you can join us in saying thank you to the nation's bus workers! We'd love you to share your stories of our great team going above and beyond in keeping our communities moving.
@CPT_UK
#ThankYouBusWorkers
It is with great sorrow that we have learned of the death of Her Majesty Queen Elizabeth II. On behalf of us all at First Bus, we send our deepest sympathy to the Royal Family.
Pay less to travel by bus! 🤩
Single bus journeys in England will cost no more than £2 until 31 October 2023 and £2.50 until November 2024.
📲 To find out how the Government can help you, search ‘Help for Households’.
#GetAroundForTwoPound
We're launching New Times & New Routes on excel from next Sunday 16th February. And you'll get to try out our new buses too, from Monday 17th. Get new times and a sneak peak at the buses today at
Last week,
@NorfolkCC
announced that from the 1st February, disabled bus pass holders will be able to travel for free, 24 hours a day, 7 days a week.
To read the full announcement, click the link below. ⬇️
📲
**Service Update** Due to a major RTC on the A47 near King’s Lynn there are likely to be long delays to the Excel service, especially in Kings Lynn itself. This will impact the times on the whole route. Thank you^ CR
Be Safe...Be Seen...Flash Your Screen 📱
If you're catching the bus from an unlit or dimly lit stop this winter, help our drivers to see you by waving or flashing your mobile phone screen, so we can more easily pick you up. 🚍
Thanks for your help 👍
We're launching New Times & New Routes on excel from next Sunday 16th February. And you'll get to try out our new buses too, from Monday 17th. Find out more today at
⚠️HOT WEATHER TRAVEL ADVICE⚠️
If you're travelling with us, please follow this advice:
- Take water with you.
- Keep windows open.
- Wear loose clothing.
- Travel at quieter times if you can.
- If you feel unwell, don't board. If onboard, seek assistance from the driver.
⚠️APP MAINTENANCE⚠️
There is some planned maintenance to our app from 23:00 tonight, which may impact journey planning and bus tracking. This should not affect ticket purchases.
We apologise for any inconvenience this may cause.
🎄 It's almost December, so here's your guide to all of our bus services over the Christmas & New Year period so you can plan your festive travel 🎄
Don't miss the bus...check your service today.
**SERVICE UPDATE: Due to the adverse weather conditions, our drivers will be taking great caution while out driving today, which may result in delays to services. We apologise for any inconvenience this may cause. - AB.
Starting 3rd September 2023 - get an ⭐AMAZING⭐ 25% off weekly, monthly and group tickets in Norfolk. 🎫🚌
Get full details and find out how much you can save today at
Travel the season with First Bus 🎄
Whether you're looking for the best hot chocolates in town or searching the city for Christmas presents, you can do it all and more with a £2 Single bus ticket.
For more info, head to the link below. ⬇️
📲
Our Jurassic Coaster buses in
#Weymouth
and
#Bridport
are now complete. 😍
Don't they just look rawrsome! 🦖
@firstdorset
hope they can welcome you onboard after
#lockdown
is lifted and we are able to go on holiday.
⚠️SERVICE UPDATE⚠️
The A47 has cleared and the Excel services are resuming normal route.
Delays expected whilst services catch up with their timetables.
We apologise for the inconvenience caused.
Due to a planned closure of New Road in Tilney, Excel A/C services will need to divert between 05/12 & 08/12. We will be unable to serve Tilney High End and passengers in Terrington St John will need to use a temporary stop. Find out more here:
***WE'RE MAKING SOME CHANGES to excel A|B|D services from Sunday 14th May***
With excel D buses fast & direct between Dereham and Norwich up to every 30 mins, six days a week!
Get more info and new timetables today at
We would like to thank
@BusUsersUK
for putting together a short video to thank all of our drivers for there continuous hard work during these difficult times we are facing
**SERVICE UPDATE** Excel services through Dereham and using Drayton Hall lane in and out. There has been a train broken down at the level crossing so buses are unable to get through. This will mainly affect Wellington Road in Dereham^IS
That is all from the Twitter team, we will be back tomorrow at 7am to answer any questions. Please keep a look out over service updates and website for further information. Please stay safe and i hope you have a lovely weekend ahead. ^GG
We'd like to thank all of our amazing colleagues at First Eastern Counties across Norfolk and North Suffolk for keeping the wheels turning day after day, for all our fellow key workers and others making essential journeys.
#keyworkers
Due to a 10k road race event on Sunday 30th April 2023 our Excel services in both directions will need to divert in Kings Lynn from the start of service until approx 13:00. Full details at
*Service update*
Due to the A47 being blocked East Bound near Honningham RAB the Excel service will be diverting via Mattishall Rd – unable to serve Hockering M.A.H
That's all from us for today! We will be back from 9am tomorrow to answer any further questions you may have. Take care and stay safe 😀 🚌
Latest updates:
***Service Update ***
Due to 30+ minutes delays at East Winch the Excel service is diverting via A1122, A134, A10 to try and minimise disruption the rest of the route. Not serving Middleton, East Winch or Narborough until normal traffic conditions return.
⚠️SERVICE UPDATE⚠️
Excel services from Kings Lynn - Peterborough have also been suspended.
We will review this again at 16.00.
Apologies for any issues this may cause on your journey.
⚠️SERVICE ALERT⚠️
Due to operational issues, the following services will not run:
08:00 B KL to P'boro
09:40 C P'boro to KL
08:45 Dereham to Norwich
09:30 & 11:30 Dereham and return
14:00 B Nor to KL
12:31 C KL to P'boro
14:10 & 16:31 KL to P'boro
18:10 P'boro to KL
Over the last few weeks we've said thank you to all our staff for keeping our communities moving. Now we want to thank all of Britain’s bus drivers and operational staff who continue to keep the country moving. You can join us on 5th May to celebrate our nation's Bus Workers.
Don't forget...we're launching New Times & New Routes on excel from this Sunday 16th February. And you'll get to try out our new buses too, from Monday 17th. Get new times and a sneak peak at the buses today at
🚌🚌Service update - Excel🚌🚌
A47 blocked between Guyhirn - Thorney, Excel diverting via Whittlesey not serving Guyhirn, Thorney / Tol expect delays
Very sorry for any inconvenience caused
Oli
Our Great Yarmouth team are back in action in the second game of the
@greatscenic
Open Top Bus UK Cup 2023! Can you help us win? Click the tweet below and vote for Clipper Cabriolet! 😎
That's all from us for today. 👋
We'll be back to assist you from 9am tomorrow morning.
Did you know that many of our FAQs can be found on our website ? 🚌
In order to allow our staff to pay their respects to Her Majesty Queen Elizabeth II, our National Contact Centre will be opening between 1pm and 5pm today.
Due to overnight works on the A47 between Dereham & Swaffham, our 19:40 departures from both Peterborough & Norwich will need to take a diversion route from 25th September to 2nd February 2024 - see more here:
⚠️SERVICE UPDATE - B⚠️
The below services are unable to run today:
1455 Kings Lynn - Peterborough
So sorry for any issues this may cause on your journey.
Get around for £2! 🤩
Single bus journeys in England will cost no more than £2 until 31 October 2023 and £2.50 until November 2024.
📲 To find out how the Government can help you, search ‘Help for Households’.
#GetAroundForTwoPound
⚠️SERVICE UPDATE - A/C⚠️
Due to an incident in the area, all Excel A & C services are diverting between Walton Highway & Walpole Highway via the A47.
We are unable to serve Walton Highway at the moment.
***DON'T FORGET...we're running to new bus times on excel A|B|D services***
With excel D buses fast & direct between Dereham and Norwich up to every 30 mins, six days a week!
Don't miss the bus! Get more info & new times today at
⚠️ SERVICE UPDATE - XL ⚠️
Due to unforeseen circumstances the 11:10am XL service from Peterborough to Kings Lynn will not operate. This will also affect the journey from Kings Lynn to Norwich after this. We will update you.
I am so sorry for any inconvenience this may cause
***IMPORTANT SERVICE UPDATE*** Due to the coronavirus outbreak, we will be operating a revised timetable on Network Norwich Blue Line 25|26 services from Monday 23rd March 2020. Full details at
We are currently experiencing faults with our phone lines. If you need to contact us, please use our Twitter feeds and Live chat until 7pm today, or use our webform here:
Apologies for any issues caused.
Please help us to help you...use contactless payments or buy your bus ticket via the First Bus App wherever possible. Not only are these quicker and more convenient than paying with cash, they can also contribute to limiting the spread of coronavirus.
⚠️SEVERE WEATHER TRAVEL ADVICE⚠️
If you're travelling with us, please follow this advice:
- Take water with you.
- Keep windows open.
- Wear loose clothing.
- Travel at quieter times if you can.
- If you feel unwell, don't board. If onboard, seek assistance from the driver.
⚠️SEVERE WEATHER TRAVEL ADVICE⚠️
If you're travelling with us, please follow this advice:
- Take water with you.
- Keep windows open.
- Wear loose clothing.
- Travel at quieter times if you can.
- If you feel unwell, don't board. If onboard, seek assistance from the driver.
Overnight closures for five nights from Monday 25th September on Nar Ouse Way, Kings Lynn which will mean our services will again be on diversion. Full details here -
Just a reminder...help us to keep everyone safe on board and please make sure all of the windows are kept open, all of the time. If you see a closed window, please help us out by opening it. Thank you!
Catch the frequent and comfortable Excel service to Dereham this weekend for the Mid-Norfolk Railway’s ‘Railway at War’ event. Great value bus tickets whether you’re on your own or travelling as a family.
#Norwich
#Dereham
⚠️SERVICE ALERT⚠️
❗ Incident at Little Fransham.
🔄 All Excel services are being diverted between Necton and Dereham.
🚏 Little fransham, Wendling, Scarning & New Scarning will not be served.
⚠️SERVICE ALERT⚠️
The A47 is closed between Hardwick and Middleton.
Excel services will be unable to serve Middleton, East Winch or Narborough, in both directions until further notice.
We apologise for any inconvenience caused.
⚠️SERVICE ALERT - ALL SERVICES ⚠️
🚫 Unplanned road closure in Wisbech.
🔄 Diverting via Wisbech St Mary between Wisbech and Guyhirn.
🚏 Bus stops at Oldfield Lane and Cromwell Road Tesco in Wisbech will not be served.
⚠️SERVICE UPDATE⚠️
Due to an Road Traffic Incident at West Bilney, the Excel services are unable to serve East Winch or Middleton until further notice.
A friendly reminder that from Mon 15 June, anyone wishing to travel by bus in England must follow new government rules and wear a face covering. Please help our drivers and fellow passengers by complying with this practical safety measure. Thank you.
⚠️ SERVICE UPDATE⚠️
Due to an incident, the bus station is closed.
We are able to drop off passengers, but you will be unable to board here.
We would advise passengers to make their way to the Rail Station.
We can pick you up here but not wait as usual.
A friendly reminder that from Mon 15 June, anyone wishing to travel by bus in England must follow new government rules and wear a face covering. Please help our drivers and fellow passengers by complying with this practical safety measure. Thank you.
⚠️SERVICE UPDATE - A/C⚠️
Due to an incident in the area, all Excel A & C services are diverting between Walton Highway & Walpole Highway via the A47.
We are unable to serve Walton Highway at the moment.
Are you up to date with the latest bus info? We've updated our FAQ's and top tips for safer travel. Check them out, as well as all the latest times and maps for all our services!
*** SERVICE UPDATE ***
A47 is currently closed at Guyhirn due to RTC our Excel service is currently diverting via A605 not able to serve Guyhirn, Thoney Toll or Thoney.
Sorry for any inconvenience caused.
🎄 FESTIVE OPENING HOURS 🎄
💻 Our Social Media Team will be here to help with your queries over the festive period.
📆 From 27/12/2023 - 01/01/2024, we'll be open from 9am - 5pm.
👔 Normal business hours will resume from Tuesday, 2nd January.
Merry Christmas! 🎅