91% of engineering leaders say they want a better alerting tool.
The other 8% couldn’t take the survey on their Blackberry.
Meet Signals: a new standard in alerting and on call.
✅ All the control without the complexity.
✅ Beautifully simple on-call schedules, escalation policies, and alerts.
✅ Designed for the way real humans work.
Sign up to get your own first look:
After talking to hundreds of engineers about their incident response processes, we’ve identified five of the most common challenges we see across companies regardless of size. Maybe you even see yourself in one of these scenarios? 👀
Today we're lifting the curtains on what we've been building - An awesome incident management tool. Read our announcement about our series seed funding of $1.5M and our future:
We're excited to announce our $23M Series B funding to help make a world where all software is reliable 🚀 Thank you to Harmony Partners,
@SalesforceVC
,
@MenloVentures
, and
@Work_Bench
! Read more
Level up your incident response posture with Operational Readiness Checklists.
Get a better view to spot risks in your service dependencies before they cause incidents, and more confidence to respond quickly if they do.
#SRE
#DevOps
Today we're happy to announce our free tool for postmortems. It's shiny, it helps guide teams through some standard questions, and ultimately generates a nice PDF & JSON file for you to send around. Check it out at !
We're out to crush cognitive load with intuitive and guided workflows -- and we've got a fully-redesigned Slack app and Command Center to prove it. Check out the new:
❇️Instructive workflows
❇️Straightforward commands
❇️Simplified design
For our first ever sponsorship we're fired up (pun intended) to be at
@devopsdaysNYC
this Tuesday and Wednesday. It has an incredible line up of speakers at a beautiful venue in Manhattan. What more could you ask for? Come grab a
#DevoopsEngineer
shirt or a Patchy sticker!
Today's a great day because we're celebrating 2 years with FireHydrant's first hire
@iamjwc
!! We're so happy to have you on board, here's to many more great years 🔥
Today as America votes, the entire FireHydrant team has a paid day off if they need it. We must do our part as a company to make voting accessible for everyone.
We have a special place in our heart for Chaos Engineering so that's why we're excited to be sponsoring
@chaoscarnivalio
this January! Thanks for having us 🔥
We analyzed 50,000 resolved incidents and identified the top trends to help you level up your
#incidentmanagement
process.
Check out just some of the behaviors we found that have a positive impact on MTTR. Then head over to the full report:
#SLOconf
has us thinking 🤔 What makes a good SLO? We'll go first:
1⃣ Crystal clear wording
2⃣ An element of time
3⃣ A focus on customer pain
Your turn. What'd we miss?
Today, we are happy to announce the launch of Service Catalog! At FireHydrant, we envision a world where all software is reliable. Service Catalog helps you get closer to 100% reliability. Learn more about it and get started for free today.
#servicecatalog
It’s time to embrace how response should function in a distributed, service-driven, cloud-based environment.
It’s time to think about the full incident lifecycle, ring to retro.
It’s time to bring alerting and response together.
It’s time for Signals.
3 questions to ask yourself in the build vs buy debate when it comes to incident management tools:
1⃣ Are you ready to build a product?
2⃣ How much is your team learning from incidents?
3⃣ How much incident expertise exists in your company?
"My approach as a leader is to be empathetic to my team, partner with them in their career growth... and be a relentless source of support."
We're highlighting our awesome Engineering Managers at FireHydrant. Meet Jouhné Scott!
#Engineering
#leadership
⚠️ Engineers have identified the underlying root cause as DNS resolution issues affecting network connectivity with impact to Compute, Storage, AAD, and Database services. Mitigation steps are being applied, and we are starting to see signs of recovery.
We're excited to announce our Series A round of funding by
@MenloVentures
and
@Work_Bench
. To add to the excitement, we've also launched our free Status Page product that integrates beautifully into our incident response tooling.
#SRE
#DevOps
#FailoverConf
was a great event, and our Senior Developer Advocate, Rich Burroughs, wrote up his thoughts on the day. Congrats
@GremlinInc
for putting together a unique online conference experience.
Get an inside look at engineering at FireHydrant with our latest blog post, from Staff Software Engineer
@davidcelis
!
In his article, David walks us through a database challenge the engineering team encountered and how they fixed it.
#FailoverConf
is BACK! 🎉
And this year, we're evolving your virtual experience with fireside chats, panel discussions, dance parties, a pet slideshow, and more.
Register now to join us on April 27 💥
Super pumped for this! Register for free and hear our own recovering hero
@malkolm
talk about ways to make incident management more of a team effort. 👇
Our own
@bobbytables
is speaking at the virtual NYC SRE Meetup tonight about Kubernetes informers. Also speaking is
@gphat
from Splunk talking about Applied Observabilty. It starts at 6:45 EDT tonight, come hang out :)
We want to enable everyone to build reliable products, no matter their resources. Our Free Tier moves us closer to our vision of reliable software, and we hope you join us.
We have an awesome leadership team here at FireHydrant and we want you to meet them! Meet
@AllyKMcKnight
and read why she thinks kindness is most important when building out a team.
The next virtual SRE NYC Meetup is happening on 6/23, and will feature
@dmwlff
from Robinhood talking about System Reliability and Hypergrowth. Sign up here:
It's hard to respond to incidents unless you have a canonical index of what you're running in production. That's why we recommend having a service catalog:
⚡Feature release⚡
We're super excited to announce the release of a powerful new addition to our already powerful FireHydrant Runbooks - conditions. Now you can build custom logic into your runbook automation.
Read more about how to get started here
An outcome-focused approach offers many benefits for product pros. Read how focusing on outcome rather than output saved us four weeks of engineering time 🙌
Signals will represent the first time alerting has existed natively in a full-cycle incident management platform.
Get a behind-the-scenes look at our architecture and how we’re doubling down on resiliency in our first Signals Captain's Log. 🧵👇
We created a new sev type with the simplest Runbook condition: create a Slack channel so the eng who spots the problem can take notes, see what happens next, and adjust from there.
It's doing wonders internally to create a culture of psychological safety around our incidents.👇
Register for {unscripted} for free at the link below and join us June 16-17 to catch our expert panel on Observability!
Learn how these industry experts apply
#observability
solutions and practices to deliver high-performing software applications.
Hey there 👋 Do you envision a world where maintaining reliability is frictionless? Well, so do we and that's what we aim for when building our platform. 💯 We're looking for awesome people like you to join our team!
We've got a future ninja warrior on our hands! See what Colin learned in his
#babyincident
retrospective.
#HappyFathersDay
to our developer parents 🤗 Share your
#babyincident
retrospectives with us!
At FireHydrant, we envision a world where all software is reliable, and we’re on a mission to help every company that builds or operates software get closer to 100% reliability.
There's no denying we had a wonky start to 2021, but the team at FireHydrant is looking forward to a great year of helping you tame your incidents (with help from our mascot, Patchy!)
Here's a look back at how our users leveraged FireHydrant in 2020:
So excited to see
@mentapurpura
, our Senior Director of Product Design, highlighted on Design People. If you're into customer empathy, design education, or jujitsu, this is for you:
Happy work-iversary to Hannah (Hank) Maguire! Hannah was also recently promoted to Account Executive 🙌🏻 Congrats Hank! We love having you on the team 👏🚒🔥
Leveling up your incident management practice starts with great prep. We've got some best practices that'll help you:
📕 Assign service ownership
👤 Understand incident roles
🔥 Determine severity levels
🏃♂️ Run (and learn from!) drills
Really digging this
@Zendesk
integration that
@FireHydrant
announced today
The ability to automate incident status updates to linked Zendesk is a major efficiency unlock
Read more on their blog!
cc
@bobbytables
@nielsendylan
The industry and markets are volatile right now. More than ever, you should be focused on shipping great products, retaining engineers, and building trust with customers. The right incident management strategy can help you make strides in all three.
Snyk implemented FireHydrant in June 2022 with a SRE team of four people. Onboarding was simple: the SRE team made a 10-minute video on how to use FireHydrant, announced it to the team, and everyone was using it within the week.
🤯