We know that there’s no ‘one size fits all’ when it comes to review platforms. At Feefo, we are proud to work with everyone from household names to local heroes, and we have different tiers to suit any company's size or budget.
Find out more:
#Retail
slumped in May with the steepest monthly decline in footfall for six years. To compete with the convenience of online shopping, retailers must look to improve the in-store customer journey to differentiate themselves
#CX
Nobody likes to receive a negative review, but they aren't all bad news for business! Turn negative reviews into one of your most intuitive customer insight tools with the help of our eBook - Download it here for free!
#negativereviews
Did you know that 81% of customers seek out negative
#reviews
when looking to make a purchase? Consumers want to see the full picture and are suspicious if all reviews are positive! Find out how your business can benefit from
#negativereviews
in our eBook
If you've picked up the
@Telegraph
today you will have seen that excitingly, our CEO
@MattWestCEO
was identified as 'One to Watch' in
@LDCPE
Top 50 Most Ambitious Business Leaders. Check out who else made the cut here:
#LDCTop50
Did you know that 96% of consumers use reviews, but 72% are worried about fake feedback. Shoppers reveal what matters most to them in our annual report available here
#retail
#digitalmarketing
94% of consumers check out reviews when they’re looking to make a purchase. Whether it's new shoes or even a new home, customer reviews go a long way! Find out how reviews help consumers trust your brand in our blog:
#reviews
#customertrust
.
@boughtbymany
are a great example of delivering and showcasing great customer service! Find out how you can win a
#TrustedService
award next year in our blog -
As customer expectations increase, the travel industry needs to embrace
#CX
as a key part of its business strategy. Hear from
#travel
industry experts, including
@gavintollman
and
@houghtonbirds
, on what makes an unforgettable travel experience
Check your emails! Feefo Trusted Service Award 2018 winners have been announced! HUGE congratulations to all of this year's winners!
#FeefoTrusted
Problems? Email support
@feefo
.com
Looking for ways to boost your
#SEO
and push your brand above your competitors in search engine results? Our eBook can help. We've done all the hard work, all you have to do is download it!
#ebook
#searchengine
A really interesting panel discussion looking at the common pitfalls of
#SEO
and how businesses can use customer insight to improve rankings. If you're interested in finding out more about
#FeefoREA
, check out the website
Congratulations to
@PurplebricksUK
for receiving a Platinum Trusted Service Award! 🎉
We love hearing how proud our customers are for receiving their high ratings - let's keep them coming!
#FeefoTrusted
Congratulations to our customer
@invopak
who has just won ‘The Give a Grad a Go Employer of the Year Award’ as part of The Lloyds Bank National Business Awards. A great achievement for a fantastic company! 👏
@businessawards
#businessawards20
#Trust
the purchase you're about to make by getting instant access to product
#starratings
when searching for items across a website. You can easily see the views of other consumers at the click-of-a-button thanks to our new update.
We're thrilled to announce that our customer
@ThomasCookSport
will use our AI-powered insight platform to enable customers to share verified reviews
#PuttingCXFirst
. Cheers to
@MMMagTweets
for covering this exciting news!
We’re so excited to announce that our Trusted Service Awards for 2021 have now been announced! ✨ Please check your emails and let us know if you’re a winner…
#FeefoTrusted
🏆
Did you know that 94% of people check reviews before buying something? We want to make your life easier and more convenient, that's why our customers can display reviews against individual products. See here -
In order to drive customer loyalty you need to know whether you're getting it right and wrong. Net Promoter Score is one of the best
#CX
metrics, fiind out more about
#NPS
here
Customer feedback is a powerful tool, are you making the most of it?
#AI
will help you to boost sales, improve SEO and enhance
#CX
. See how in our new video:
We're at
@MarketingExpoUK
today! Don't miss our Heading of Marketing, Clare Gilham, talk in Theatre 17 at 11am! Learn how to improve your digital strategy with reviews. Then pop over to stand 1220 for a chat & to enter our competition!
#MarketingExpo18
Jackpot! We’ve just launched our latest Gaming Report where we spoke to 1000 consumers for their views on the industry. Download now to find out how lack of
#trust
and
#loyalty
is affecting betting firms.
Through
#AI
you can easily identify what customers think about your products and services. Find out how you can use this insight to make more targeted marketing decisions
Continuing on from our
#FacesofFeefo
, we want to celebrate Sammy's incredible achievement. She has recently returned from a successful Great Wall of China trek, raising a brilliant £300 for
@macmillancancer
. Well done Sammy, we are very proud!
#charity
WE'RE WINNERS! We're hugely proud to announce Feefo came top in the 'Best Travel Review/Ratings Website' category in the
@BritTravAwrds
! A HUGE thank you to everyone who gave us their vote!
#votebtas17
Check your emails! Our Trusted Service Awards 2019 winners have just been announced! Congratulations to all our winners! Need help? Contact trustedservice
@feefo
.com
#FeefoTrusted
Another lunchtime, another beautiful walk near the office. A three-mile walk never feels that long when the route is as beautiful as this!
#Hampshire
#wednesdaythoughts
We're excited to say that our Trusted Service Awards 2020 are now live! If you've received your winners code check out this link to receive your winners pack
#FeefoTrusted
Don't you hate scrolling through reviews to find relevant information? We do too! That's why we created Smart Themes, our
#AI
tool which saves you valuable shopping time by sorting reviews into easy-to-navigate topics
Salty reviews bae 👀
At Feefo we encourage businesses in every industry to interact with their negative reviews. Responding to customer complaints and providing a solution is a key way to turn those detractors into long term advocates!
Today's the big day! Have you won?
Today thousands of our customers find out if they’ve won a coveted
#TrustedServiceAward
. We know how hard businesses have worked over the last year, so we want to reward you.
If you have won, tag us in your celebratory posts!
#FeefoTrusted
Oh how we've changed! We're not quite ten years old yet, but we couldn't resist showing you what our website once looked like! So. Much. Yellow.
#TenYearChallenge
#ThrowbackThursday
We know how important feeling part of a team is for morale and employee productivity, which is why we're encouraging our teams to get together for virtual tea-breaks. The only issue is there are no communal biscuits! 🍵
At Feefo we are lucky to work in a low-stress environment in the beautiful countryside where our employees can enjoy lunchtime walks and take in the fresh air. Since it's
#MentalHealthAwareness
week we encourage all to take their breaks and release their daily stress.