Feefo Profile Banner
Feefo Profile
Feefo

@Feefo_Official

6,500
Followers
6,862
Following
3,778
Media
11,593
Statuses

Leading the way in delivering confirmed customer reviews/reliable insights businesses and consumers can use to make the right choices Need help? Visit

UK, USA & Australia
Joined August 2010
Don't wanna be here? Send us removal request.
Pinned Tweet
@Feefo_Official
Feefo
1 year
We know that there’s no ‘one size fits all’ when it comes to review platforms. At Feefo, we are proud to work with everyone from household names to local heroes, and we have different tiers to suit any company's size or budget. Find out more:
Tweet media one
0
1
5
@Feefo_Official
Feefo
12 years
Some really positive consumer reviews for the Hut Group coming through feefo reviews http://t.co/S2d8snwz #reviews #feefo
0
346
127
@Feefo_Official
Feefo
5 years
#Retail slumped in May with the steepest monthly decline in footfall for six years. To compete with the convenience of online shopping, retailers must look to improve the in-store customer journey to differentiate themselves #CX
12
39
119
@Feefo_Official
Feefo
4 years
@weetabix @HeinzUK We can’t wait to see the reviews for this...👀
0
1
107
@Feefo_Official
Feefo
5 years
Nobody likes to receive a negative review, but they aren't all bad news for business! Turn negative reviews into one of your most intuitive customer insight tools with the help of our eBook - Download it here for free! #negativereviews
Tweet media one
2
2
88
@Feefo_Official
Feefo
5 years
Mobile optimisation is pivotal for #ecommerce given that 53% of shoppers now use their smartphone to make a purchase. Find out more here
1
3
78
@Feefo_Official
Feefo
5 years
What are the #travel essentials for this year’s journey towards delivering excellent customer experience? Download our new eBook to get insight from #CX experts @houghtonbirds , @gavintollman , and @MattWestCEO
Tweet media one
1
1
76
@Feefo_Official
Feefo
12 years
The reviews for I Want One of Those (IWOOT Reviews) are good too http://t.co/a7R5ftvm #reviews #feefo
0
94
48
@Feefo_Official
Feefo
5 years
Did you know that 81% of customers seek out negative #reviews when looking to make a purchase? Consumers want to see the full picture and are suspicious if all reviews are positive! Find out how your business can benefit from #negativereviews in our eBook
Tweet media one
1
1
69
@Feefo_Official
Feefo
5 years
If you've picked up the @Telegraph today you will have seen that excitingly, our CEO @MattWestCEO was identified as 'One to Watch' in @LDCPE Top 50 Most Ambitious Business Leaders. Check out who else made the cut here: #LDCTop50
Tweet media one
0
2
65
@Feefo_Official
Feefo
6 years
First off, we have Rolo. Forgot to brush his hair this morning. Happy to get paid in belly rubs. #RateOurOfficeDogs #BringYourDogToWork
Tweet media one
Tweet media two
10
3
65
@Feefo_Official
Feefo
5 years
Are you tailoring your customer experience in the right way? Find out what customers want from your service in our annual #CX report available here
1
3
53
@Feefo_Official
Feefo
5 years
Did you know that 96% of consumers use reviews, but 72% are worried about fake feedback. Shoppers reveal what matters most to them in our annual report available here #retail #digitalmarketing
1
4
51
@Feefo_Official
Feefo
5 years
94% of consumers check out reviews when they’re looking to make a purchase. Whether it's new shoes or even a new home, customer reviews go a long way! Find out how reviews help consumers trust your brand in our blog: #reviews #customertrust
Tweet media one
0
3
39
@Feefo_Official
Feefo
5 years
. @boughtbymany are a great example of delivering and showcasing great customer service! Find out how you can win a #TrustedService award next year in our blog -
Tweet media one
0
3
33
@Feefo_Official
Feefo
5 years
As customer expectations increase, the travel industry needs to embrace #CX as a key part of its business strategy. Hear from #travel industry experts, including @gavintollman and @houghtonbirds , on what makes an unforgettable travel experience
Tweet media one
0
4
35
@Feefo_Official
Feefo
7 years
Check your emails! Feefo Trusted Service Award 2018 winners have been announced! HUGE congratulations to all of this year's winners! #FeefoTrusted Problems? Email support @feefo .com
Tweet media one
8
4
41
@Feefo_Official
Feefo
5 years
Looking for ways to boost your #SEO and push your brand above your competitors in search engine results? Our eBook can help. We've done all the hard work, all you have to do is download it! #ebook #searchengine
Tweet media one
1
2
35
@Feefo_Official
Feefo
5 years
A really interesting panel discussion looking at the common pitfalls of #SEO and how businesses can use customer insight to improve rankings. If you're interested in finding out more about #FeefoREA , check out the website
Tweet media one
0
1
32
@Feefo_Official
Feefo
10 years
Why leave a Feefo review? http://t.co/1aU4E7qJPb
1
27
33
@Feefo_Official
Feefo
5 years
"Just one review can increase product conversions by 13.8%," says @neil_mcilroy @ecommerceexpo #ECE19 #Reviews
Tweet media one
0
2
28
@Feefo_Official
Feefo
5 years
. @MattWestCEO speaking about how you can turn insight into action to improve #customerexperience at @ecommerceexpo #ECE19 #CX
Tweet media one
0
0
26
@Feefo_Official
Feefo
4 years
Congratulations to @PurplebricksUK for receiving a Platinum Trusted Service Award! 🎉 We love hearing how proud our customers are for receiving their high ratings - let's keep them coming! #FeefoTrusted
Tweet media one
0
2
26
@Feefo_Official
Feefo
6 years
We're proud to be working with online estate agent @PurplebricksUK ! See if you can spot our logo in their new ad campaign 👀 #Purplebricks #findingfeefo
5
6
24
@Feefo_Official
Feefo
4 years
Congratulations to our customer @invopak who has just won ‘The Give a Grad a Go Employer of the Year Award’ as part of The Lloyds Bank National Business Awards. A great achievement for a fantastic company! 👏 @businessawards #businessawards20
Tweet media one
3
2
24
@Feefo_Official
Feefo
5 years
#Trust the purchase you're about to make by getting instant access to product #starratings when searching for items across a website. You can easily see the views of other consumers at the click-of-a-button thanks to our new update.
Tweet media one
0
2
19
@Feefo_Official
Feefo
9 years
One likes to celebrate @Feefo_Official style. Congratulations Ma'am! #longestreign http://t.co/QGVQgk7aCv
Tweet media one
1
13
21
@Feefo_Official
Feefo
12 years
Look at all these amazingly positive reviews for lookfantastic - http://t.co/HbCyeLvc
0
76
10
@Feefo_Official
Feefo
5 years
We're thrilled to announce that our customer @ThomasCookSport will use our AI-powered insight platform to enable customers to share verified reviews #PuttingCXFirst . Cheers to @MMMagTweets for covering this exciting news!
Tweet media one
1
3
20
@Feefo_Official
Feefo
4 years
We’re so excited to announce that our Trusted Service Awards for 2021 have now been announced! ✨ Please check your emails and let us know if you’re a winner… #FeefoTrusted 🏆
Tweet media one
6
0
21
@Feefo_Official
Feefo
5 years
Did you know that 94% of people check reviews before buying something? We want to make your life easier and more convenient, that's why our customers can display reviews against individual products. See here -
Tweet media one
0
3
19
@Feefo_Official
Feefo
5 years
In order to drive customer loyalty you need to know whether you're getting it right and wrong. Net Promoter Score is one of the best #CX metrics, fiind out more about #NPS here
Tweet media one
0
0
15
@Feefo_Official
Feefo
6 years
So pleased the #sunshine is back! Even if it is just for a couple of days... #ThursdayThoughts
Tweet media one
3
1
19
@Feefo_Official
Feefo
7 years
What a great day at Feefo HQ! Honoured to receive our #thequeensawards from the Lord-Lieutenant & be recognised for this amazing achievement
Tweet media one
Tweet media two
Tweet media three
Tweet media four
1
8
18
@Feefo_Official
Feefo
6 years
Learn how @IcelandFoods uses Feefo's sentiment analysis technology to analyse customer feedback quickly and highlight key topics and trends -> '5 minutes with Rachel Lewis, Customer Response Lead, Iceland' via @retailgazette
Tweet media one
0
0
13
@Feefo_Official
Feefo
8 years
Good luck to all nominees at the @businessawards tonight! We're up for 'Best Innovation'! #FingersCrossed #businessawards2016
Tweet media one
3
6
16
@Feefo_Official
Feefo
8 years
Feefo Trusted Service Awards 2017 winners have been announced! Please check your emails. Problems? Contact support @feefo .com #FeefoTrusted
Tweet media one
3
3
17
@Feefo_Official
Feefo
5 years
Customer feedback is a powerful tool, are you making the most of it? #AI will help you to boost sales, improve SEO and enhance #CX . See how in our new video:
1
4
14
@Feefo_Official
Feefo
6 years
We're at @MarketingExpoUK today! Don't miss our Heading of Marketing, Clare Gilham, talk in Theatre 17 at 11am! Learn how to improve your digital strategy with reviews. Then pop over to stand 1220 for a chat & to enter our competition! #MarketingExpo18
Tweet media one
1
1
15
@Feefo_Official
Feefo
5 years
Jackpot! We’ve just launched our latest Gaming Report where we spoke to 1000 consumers for their views on the industry. Download now to find out how lack of #trust and #loyalty is affecting betting firms.
Tweet media one
0
1
14
@Feefo_Official
Feefo
5 years
Through #AI you can easily identify what customers think about your products and services. Find out how you can use this insight to make more targeted marketing decisions
Tweet media one
1
1
10
@Feefo_Official
Feefo
7 years
We are beyond proud to announce that we have won the Queen's Awards for Enterprise 2017 #TheQueensAwards
Tweet media one
1
10
16
@Feefo_Official
Feefo
5 years
Continuing on from our #FacesofFeefo , we want to celebrate Sammy's incredible achievement. She has recently returned from a successful Great Wall of China trek, raising a brilliant £300 for @macmillancancer . Well done Sammy, we are very proud! #charity
Tweet media one
0
1
15
@Feefo_Official
Feefo
6 years
Congratulations to @ThomasCookUK and @IcelandFoods for winning our Gold Trusted Service award! #FeefoTrusted
Tweet media one
1
1
12
@Feefo_Official
Feefo
7 years
WE'RE WINNERS! We're hugely proud to announce Feefo came top in the 'Best Travel Review/Ratings Website' category in the @BritTravAwrds ! A HUGE thank you to everyone who gave us their vote! #votebtas17
Tweet media one
1
1
14
@Feefo_Official
Feefo
9 years
Great work by the @FragranceShopUK using #FeefoTrusted in their in-store promotions! http://t.co/OdeH2W2V4f
Tweet media one
0
4
13
@Feefo_Official
Feefo
5 years
We've launched a new Platinum category in this year's Trusted Service Awards! Keep an eye on our social channels for updates. We'll be announcing the winners later this month. Read the full #pressrelease here: #trustedserviceawards #feefo #customerreviews
Tweet media one
0
1
15
@Feefo_Official
Feefo
5 years
Want to know how #SEO works and how you can ensure your business is above your competitors in search engine results? Download our SEO guide today
Tweet media one
0
4
13
@Feefo_Official
Feefo
7 years
WOW! We are so proud to say we've won a prestigious Queen's Award for Enterprise. We'll share more soon! @TheQueensAwards #TheQueensawards
Tweet media one
0
4
13
@Feefo_Official
Feefo
9 years
Rabbit eating a raspberry! That is all. Happy #InternationalRabbitDay ! http://t.co/BKmX6q8G0R
0
15
13
@Feefo_Official
Feefo
6 years
Check your emails! Our Trusted Service Awards 2019 winners have just been announced! Congratulations to all our winners! Need help? Contact trustedservice @feefo .com #FeefoTrusted
Tweet media one
3
2
13
@Feefo_Official
Feefo
8 years
Missed our talk at #BrightonSEO ? Find out how #UGC can improve #DigitalMarketing campaigns
Tweet media one
0
6
12
@Feefo_Official
Feefo
7 years
Another lunchtime, another beautiful walk near the office. A three-mile walk never feels that long when the route is as beautiful as this! #Hampshire #wednesdaythoughts
Tweet media one
Tweet media two
Tweet media three
0
1
13
@Feefo_Official
Feefo
8 years
Good luck everyone at tonight's #TTGAwards ! We're up for Travel Tech Business of the Year
Tweet media one
2
2
13
@Feefo_Official
Feefo
6 years
We're at @MWLive19 for the next two days! Make sure to swing by stand ME14 to speak to our reviews and insights experts! #MWLive19
Tweet media one
0
0
13
@Feefo_Official
Feefo
5 years
Do you agree with the 68% of holidaymakers who say their last booking experience was positive? Download our free #travel eBook to get @ThomasCookUK 's @houghtonbirds , @TrafalgarTalk 's @gavintollman , and @MattWestCEO 's views here
Tweet media one
0
3
10
@Feefo_Official
Feefo
8 years
We won! Thank you judges for awarding us Digital Business of the Year!! #GrowingBusinessAwards
Tweet media one
1
5
12
@Feefo_Official
Feefo
5 years
We're excited to say that our Trusted Service Awards 2020 are now live! If you've received your winners code check out this link to receive your winners pack #FeefoTrusted
Tweet media one
3
0
12
@Feefo_Official
Feefo
8 years
To celebrate our 7th birthday, we sent cakes to clients who've been with us from the very start #HappyBirthdayFeefo
Tweet media one
1
2
11
@Feefo_Official
Feefo
7 years
*Drumroll* THIS is what the Feefo team will be driving this weekend for @ttcrusade ! 😂You certainly won't be able to miss us! 🚕 #FeefoTaxi
Tweet media one
Tweet media two
0
3
10
@Feefo_Official
Feefo
6 years
Hands (or paws) up if you feel like Oscar this Tuesday 😪🙋‍♀️ #TuesdayThoughts #dogsoftwitter
Tweet media one
0
0
12
@Feefo_Official
Feefo
8 years
Head of Partnerships, Robin and Head of Innovation, Kirsten, showcasing Feefo 3.0 to our partners! #FeefoConnected
Tweet media one
0
1
12
@Feefo_Official
Feefo
9 years
Happy 6th Birthday to us! We've come a long way from where we started. Here's to the next six! #HappyBirthdayFeefo
Tweet media one
Tweet media two
Tweet media three
Tweet media four
2
10
12
@Feefo_Official
Feefo
6 years
Don't worry, Oscar. It's almost Friday! #officedog
Tweet media one
0
0
11
@Feefo_Official
Feefo
8 years
For our international followers! Feefo CCO, Matt Eames, will be on BBC Business Live's Behind The Headlines today at 15:00 EST & 07:00 AEDT
Tweet media one
1
3
11
@Feefo_Official
Feefo
9 years
Feefo Guest Post! "Harness the Power of Google Ratings" #PPC #AdWords @larrykim @WordStream
Tweet media one
0
8
10
@Feefo_Official
Feefo
8 years
When turning 90, one likes to party...Feefo style! #HappyBirthdayYourMajesty #Queenat90
Tweet media one
0
4
11
@Feefo_Official
Feefo
8 years
Hoping we win the selfie competition! #feefoselfie #GrowingBusinessAwards
Tweet media one
3
3
11
@Feefo_Official
Feefo
9 years
Here's Kirsten, our amazing Head of Innovations, talking on @SkyNews about the power of customer #feedback !
Tweet media one
2
8
11
@Feefo_Official
Feefo
8 years
Why leave a Feefo review?
2
7
11
@Feefo_Official
Feefo
9 years
Tweet media one
Tweet media two
Tweet media three
0
4
11
@Feefo_Official
Feefo
5 years
Don't you hate scrolling through reviews to find relevant information? We do too! That's why we created Smart Themes, our #AI tool which saves you valuable shopping time by sorting reviews into easy-to-navigate topics
Tweet media one
1
1
6
@Feefo_Official
Feefo
3 years
Salty reviews bae 👀 At Feefo we encourage businesses in every industry to interact with their negative reviews. Responding to customer complaints and providing a solution is a key way to turn those detractors into long term advocates!
1
1
11
@Feefo_Official
Feefo
8 years
Bring your #CustomerReviews to life - with Feefo Video Reviews! #UGC #ContentMarketing #VideoMarketing
0
3
8
@Feefo_Official
Feefo
2 years
Today's the big day! Have you won? Today thousands of our customers find out if they’ve won a coveted #TrustedServiceAward . We know how hard businesses have worked over the last year, so we want to reward you. If you have won, tag us in your celebratory posts! #FeefoTrusted
Tweet media one
4
0
10
@Feefo_Official
Feefo
7 years
Time to cut the cake! Now who's going to make the tea!? 🤔 #TechTrack100 @bdoaccountant @HiscoxUK #Awardwinning
Tweet media one
2
2
9
@Feefo_Official
Feefo
7 years
Tomorrow is our 7th birthday, and we're celebrating our 'Magnificent Seven' years by going all Western! #SneakPeek #HappyBirthdayFeefo
Tweet media one
2
2
10
@Feefo_Official
Feefo
6 years
Oh how we've changed! We're not quite ten years old yet, but we couldn't resist showing you what our website once looked like! So. Much. Yellow. #TenYearChallenge #ThrowbackThursday
Tweet media one
Tweet media two
2
0
10
@Feefo_Official
Feefo
8 years
Want to know more about genuine #CustomerReviews ? Come and see @Feefo_Official at #IRX16
Tweet media one
0
5
9
@Feefo_Official
Feefo
7 years
Check out this amazing #FindingFeefo from @Monarch . Proudly displaying their Feefo service score on local buses. Spotted in #Petersfield
Tweet media one
0
2
10
@Feefo_Official
Feefo
9 years
Tweet media one
Tweet media two
Tweet media three
Tweet media four
0
4
9
@Feefo_Official
Feefo
5 years
In our latest #casestudy , we look at how @totalitylondon used #Feefo reviews to rocket their revenues by 25% in just one year.
Tweet media one
0
4
10
@Feefo_Official
Feefo
7 years
Good morning, Feefo fans! We hope you're full of energy after the long weekend #BacktoWork
0
0
10
@Feefo_Official
Feefo
8 years
Good news! Feefo have been ranked #55 in the @ST_TechTrack and #TechTrack100
1
4
9
@Feefo_Official
Feefo
4 years
We know how important feeling part of a team is for morale and employee productivity, which is why we're encouraging our teams to get together for virtual tea-breaks. The only issue is there are no communal biscuits! 🍵
Tweet media one
1
1
10
@Feefo_Official
Feefo
7 years
We're having a great afternoon at Feefo HQ! Afternoon tea and offroad buggies! 🍰☕🥂 #greatplacetowork
Tweet media one
1
0
9
@Feefo_Official
Feefo
7 years
Happy #BringYourDogToWorkDay ! We're proud to be a #dogfriendly workplace - here's two of our cutest pooches, Oscar and Lola 😍🐶 #dogsoftwitter
Tweet media one
0
0
9
@Feefo_Official
Feefo
9 years
Today we announce the Feefo Trusted Merchant accolades for 2016! #FeefoTrusted
3
5
9
@Feefo_Official
Feefo
9 years
A few pics from last night's #ecomawards . If you're at #ECE15 today, go see our award! Stand #634 @ecommerceexpo http://t.co/clT8sMt23a
Tweet media one
Tweet media two
Tweet media three
Tweet media four
0
2
9
@Feefo_Official
Feefo
11 years
94% Service Rating from over 1000 #travel #reviews ! Well done @QwertyTravel http://t.co/vETxxenJJl
1
6
8
@Feefo_Official
Feefo
9 years
Heading to #ABTA15 ? Have a safe journey and we'll see you there for some Feefo Lovin' ;-) http://t.co/C5cH8mv4B9
Tweet media one
0
2
8
@Feefo_Official
Feefo
8 years
Amazing news! We just won at the #UKCHAwards with @FragranceShopUK for being the best at utilising customer reviews. #VOC #winning
Tweet media one
0
2
8
@Feefo_Official
Feefo
5 years
At Feefo we are lucky to work in a low-stress environment in the beautiful countryside where our employees can enjoy lunchtime walks and take in the fresh air. Since it's #MentalHealthAwareness week we encourage all to take their breaks and release their daily stress.
Tweet media one
Tweet media two
Tweet media three
2
0
9