Our colleague and proud dad Bill Clingan’s in NYC to watch his son’s dreams come true at the
@NBADraft
. From all of us at Eversource, congrats on this momentous day, Clingan family!
🏀
@UConnmbb
is playing for another
@NCAA
championship title tonight in AZ and our Electric Field Ops Supervisor Bill Clingan will be there. "I feel like the luckiest dad in the world getting to watch Donovan play in the championship game for a second time."
#MarchMadness
We’re experiencing issues with our automated outage reporting systems. We’re aware of the significant number of outages across the state, and are actively working to assess the damage. All of our crews and additional resources are ready to begin restoration when it is safe.
We have 100s of crews working across CT to restore power after Tropical Storm Isaias caused widespread, historic damage to the electric system. As of 10 a.m., crews have restored power to more than 100,000 customers since the storm began and ~617,000 remain without power. (1/2)
We’re thankful for the army of 1,600+ hard-working crews who continue to make significant progress making repairs— 717,065 customers have been restored since the storm began. (1/3)
Tuesday's storm caused more damage to the system than Superstorm Sandy:
•Sandy: strongest wind 85 mph. May 15: 110 mph.
•Sandy: nearly 1,700 broken poles. May 15: more than 1,800.
•Sandy: 105 miles of line down. May 15: 288 miles of line down (twice the length of CT).
For your safety & that of our employees, please keep a safe distance from our crews while we continue to operate under our COVID-19 pandemic plan. We recognize this is an extremely challenging time to be without power and our crews are working as quickly possible to make repairs.
Powerful winds from this afternoon’s thunderstorms sent this trampoline flying into our lines on Country Club Road in Cheshire. Our crews are continuing to restore power as quickly and safely as possible.
Thanks to the continued efforts of 2,500+ crews, more than 90% of all of our customers now have power. We remain hyper-focused on restoring power to our remaining ~121,000 customers as quickly and safely as possible. Find town-level restoration times here:
Crews from all across the country have been pouring into the state throughout the day to support our response to
#Henri
. They’re preparing for the hurricane at staging areas like this one in Danbury so that they're ready to restore power as quickly and safely as possible.
Our crews have restored more than 136,000 of our customers since the storm started and cleared hundreds of roads blocked by tree damage. We'll continue working through the night and until all our remaining customers have their power back.
Crews have been working nonstop since the storm. We appreciate your patience as we complete this challenging work and we will have a state-wide estimated restoration time this afternoon, followed by town-by-town times by the end of the day.
We're working to resolve issues with our outage reporting systems as quickly as possible. You can report your outage by calling 800-286-2000. We have 100s of customer service representatives available & appreciate your patience.
With more than 741,000 customers restored since the storm began, crews have made significant progress and we expect 90% of all of our customers will have power on Sunday evening. A list of estimated restoration times by town can be found here:
The impact Isaias had on the electric system is greater than Superstorm Sandy, and customers should plan for multiple days without power as crews work through extensive damage to make repairs. More information here: . (2/2)
Our thanks to the hundreds of line and tree crews from around the country and Canada who are spending their holiday weekend working alongside our Eversource team to get the power back for our customers. Hear more from them:
@hartfordcourant
@NBCConnecticut
@WTNH
It's kind gestures like these that keep us going during tough restorations! A Beacon Falls woman and her family gave our crews pizzas and snacks as they restored power in her neighborhood. Then she cooked food for the municipal crews working. Thank you!
Our team worked through the night to resolve issues with our outage reporting systems. If you are experiencing an outage, please call us at 800-286-2000, text 'OUT' to 23129, or report it at . Stay far away from any downed wires and report them to 9-1-1.
Crews worked through the night clearing blocked roads & removing downed trees as our assessment of the widespread damage caused by
#Isaias
is ongoing. As of 9:15 a.m., power has been restored to more than 332,000 customers since the storm began & ~541,000 remain without power.
We’re starting to see damage to the electric system as the winds pick up and trees topple over. Crews are working to restore power as quickly as safety allows. If you see a downed power line, ALWAYS assume it’s live, stay away, and call 9-1–1. Call us any time: 800-286-2000.
Hundreds of our line and tree crews, damage assessors, wire-down guards, as well as crews from Canada and across the U.S., are urgently working on clearing blocked roads and making repairs to the backbone of the electric system that feeds the local lines to our customers.
With crews continuing to make significant progress across the state, we estimate that restoration will be substantially complete by Tuesday at 11:59 p.m., with many customers restored before that time. (1/2)
Thanks to the nonstop efforts of our massive team, both in the field and behind the scenes, more than 99% of all of our customers have their power. We’ll keep working until all of the communities we serve are fully restored, and we’re grateful for their continued patience.
Even with 500 utility poles broken, 87 miles of electric lines down and nearly 400 blocked roads that had to be addressed, we’re on track to having the majority of customers restored by 9 p.m. We are committed to working nonstop until every customer is back on.
Our crews will continue to work around the clock until all of our customers have their power back. We're continuing to assess the damage and estimated restoration times will post to our outage map as soon as they are available.
More than 552,000 have been restored since the storm began & we have 1,100+ crews urgently working to make repairs. Our top priority remains the safety of our employees & customers, while working as quickly & safely as possible to get power back on. More:
We're responding to significant damage caused by the powerful winds bringing trees and branches down onto our power lines like here in East Haddam. As we work to make our communities safe, please stay far away from any downed wires and report them to 911.
Just as crews across the country answered the call to support our team after Henri, these crews are heading south to lend a hand with restoration efforts in Louisiana. They’ll arrive Wednesday to support
@Entergy
's workforce w/ responding to devastation caused by
#Ida
.
Despite the hazardous weather headed our way, our employees are still filled with the Christmas spirit. Nic Baldenko is ready to take on his storm assignment as a damage assessment patroller, but with a little bit of Santa cheer.
Our crews restoring power in Louisiana have been welcomed with open arms by the Raceland and Mathews communities. Shout out to the residents who served up a feast to show their appreciation while crews help make repairs to the system. Thank YOU for your hospitality ❤️.
@Entergy
Our crews have restored power to more than 48,000 customers impacted by the strong Nor'easter today. Line and tree crews will continue to work around-the-clock until all of our customers are restored!
With restoration substantially complete for our customers affected by the storm, we're wrapping up time- & labor-intensive repairs that bring a small number of customers back online at a time (crews responded to 110 broken poles). We won't stop working until everyone has power.
Materials like new wire, transformers, and poles are all needed to restore—and in many cases rebuild—parts of the electric system. Berlin serves as 1 of 6 satellite command centers across CT working to deploy resources to crews so they can make repairs as quickly as possible.
While working quickly to inform our customers about tomorrow's storm, we accidentally omitted a word in our text message. We're not literally a storm, but we have been using all our power to prepare and you can look to us for updates. We also appreciate everyone's good humor 👇
We've restored more than 197,000 of our customers affected by the powerful storm & we're shifting resources to our hardest-hit communities. Crews will continue working through the night as quickly & safely as possible to get the power back for our customers by tomorrow morning.
Some of the remaining outages are in hard-to-reach locations, like here in Old Lyme. When our bucket trucks can't reach a damage spot, lineworkers climb to make repairs.
As our crews continue making repairs as quickly and safely as possible—please don't approach them for your safety and theirs. We're continuing to shift crews to our hardest-hit communities, and we won't stop working until everyone's power is back.
We’re working through the night alongside crews who traveled to help us from Texas, Oklahoma, Florida, and Canada, to restore power to our remaining ~18K customers. We understand how challenging it is to be without electricity, especially in the summer heat. We’re on it.
#Henri
We’re tackling repairs as damaging wind gusts—as high as 60+ mph—topple trees onto power lines, causing outages. We understand how difficult it is to be without power, especially on Christmas, and hundreds of crews are working as quickly and safely as they can to restore it.
We’re keeping a close eye on tomorrow’s forecast ⛈️. Crews will be prepositioned around CT and ready to respond. Our warehouses have been replenished with supplies since Isaias so crews have the materials they need. If you lose power, call 800-286-2000 to report your outage.
More than 2,300 line and tree crews continue to urgently work on restoring power to all of our customers. Since yesterday morning, an additional 160,000 customers have been restored.
With millions of power outages expected in Louisiana following Hurricane Ida, we’re sending crews south to support what is expected to be a major power restoration effort. Eversource crews from CT, MA, and NH are in Berlin ready to roll out.
Our entire team is gearing up for another major storm. Local media got a behind-the-scenes look of our ongoing preparation efforts at our Berlin facility this morning. Transformers, rolls of cable, and other equipment needed to respond to any damage is stocked & ready to go.
We're committed to keeping you updated. Our President & CEO Joe Nolan briefed local media about our preparedness for
#Henri
including having thousands of crews and equipment ready. “You will see a massive presence of utility people in this state like you’ve never seen before.”
It’s time to celebrate our National Champs! We’re in Downtown Hartford to march in the
@UConnMBB
Victory Parade & Rally alongside our Electric Operations Supervisor Bill Clingan, proud dad of
#UConn
star Donavan Clingan.
#HU5KIES
✋🏆🏆🏆🏆🏆
The sun may have set in Branford, but our work will continue around the clock. We’re replacing 31 damaged utility poles in town in order to complete the restoration efforts. In just one location we need to set 6 poles to restore 26 customers.
Today crews are still faced with historic devastation across the state: more than 10,000 damage locations have been identified that involve road clearings and trees to remove. We have over 100 additional out-of-state crews arriving today to assist with our restoration efforts.
As 1,000s of crews work day and night to restore power, 1,000s more are working behind the scenes. From orchestrating the movement of equipment & materials to securing more than 6,500 beds for crews, the logistics behind this restoration are unprecedented:
“If you were out today, there’s a good chance you passed crews on the highway. We already have 1,500 restoration crews and 500 tree crews from TX, OK, FL, TN, Canada, MI, IN, OH, IL, KY, SC, PA, GA, and VA.” -Joe Nolan, President & CEO
These crews from Ohio and Michigan, staged in Windsor Locks, are ready to tackle Elsa. Thanks to all the outside crews for stepping up to help us with potential outages and damage spots as this storm makes its way to the state tonight.
As strong winds continue to cause extensive tree damage across the state, we're working closely with our public safety partners to clear blocked roads & make our communities safe—like here in Coventry, Killingly, & Tolland. Please be sure to report any outages: 📞800-286-2000.
As
#Henri
moves in, we're working to clear tree damage caused by the strong winds, like here in Old Saybrook. Our troubleshooters and tree crews will be focused on clearing blocked roads—making our communities safe and allowing crews access to restore power.
More than 4,500 crews & support staff continue to work non-stop to restore power to the remaining ~83,000 customers impacted by this devastating storm. Much of the remaining damage requires complex repairs &, in some cases, rebuilding entire portions of the electric system. (1/2)
During a winter storm like this, it’s a busy day and night here at Eversource. We appreciate our 8,000+ employees who brave the elements to support our customers and communities when the weather gets tough. Please call 1-800-286-2000 if you need us.
We’ve got an army of crews to help us with the damage
#Henri
leaves behind. To support the them, we’re setting up multiple staging areas including the Crystal Mall in Waterford, the Pratt & Whitney airfield in East Hartford and the Foxwoods Employee Lot in Ledyard.
More than 300 AEP Ohio lineworkers, forestry and contract crews on their way to help
@EversourceCorp
and be in place for restoration efforts after
#Henri
lands in the northeast. They will arrive at their final destination of Berlin, CT tomorrow. We wish them all safe travels!
We understand customers’ concerns regarding recent higher-than-normal bills during an already challenging time. As requested by PURA, we quickly made adjustments back to June rates, which is reflected in all bills from 8/3 on. (1/3)
As the restoration efforts continue this weekend, we met up with one of our Electric Field Operations Supervisors who explained how crews are powering through, and tackling the thousands of downed trees that caused widespread, historic damage across the state.
🏆 🏆 🏆 🏆 🏆 🏆 Congrats to
@uconnmbb
on their historic BACK-TO-BACK
@NCAA
#NationalChampionship
titles! It was a proud dad moment for our Electric Operations Supervisor Bill Clingan as he watched Donovan play an amazing game. 👏 👏
The devastation from Wednesday's the storm left more than 100 broken poles, nearly 1,000 downed trees, & about 46 miles of electric lines to repair. In many locations, we’ve had to rebuild the electric system. We're working around-the-clock & greatly appreciate your patience.
Our crews are back in Ohio after helping to get the lights turned on in Connecticut.
#Henri
brought strong winds and rains to the area, knocking out power to tens of thousands of
@EversourceCT
customers. We are always ready to help in times of need, for however long we're needed.
More than 700 crews are working urgently to make repairs to the widespread damage, w/ additional out-of-state crews arriving Friday increasing resources to more than 1,100. We will keep working as quickly as safety allows to restore power. More:
👋 Meet Carley Moyher. She’s one of four women who recently graduated from the Lineworker Certificate Program at
@capitalcc_ct
and is on her way to becoming a certified lineworker.
We needed multiple bucket trucks on Route 198 in Woodstock to make repairs and bring the power back. Take a look at the work crews tackled to restore our customers in the area in the video below.
Crews are doing a tremendous job, working 16-hour shifts around-the-clock since the first storm hit March 2. Many of our employees are going home at the end of their shifts to no power. But, they’re committed to our customers. & will continue to work until everyone is restored!
It's an act of kindness like this that really keep us going during a challenging restoration. Cwen Cole from Roxbury dropped off 100 Snack bags at our Brookfield staging area and she plans on making 100 more!! Thank you for your support, Cwen, crews really appreciate it.
With the potential for 65 mph+ winds from
#Henri
, we could see extensive damage that would take a significant amount of time to restore. We have an army of line and tree crews ready to respond. Please save our number: 800-286-2000.
Here are the 5 PM EDT August 20th Key Messages for Tropical Storm
#Henri
. Parts of the Hurricane Watch area has been updated to a Hurricane Warning for portions of Long Island and Connecticut.
Latest Advisory:
The last thing anyone wants is another storm – but Mother Nature has other plans. We prepare extensively for every storm, and we’re ready for today’s weather. Out-of-state crews have been secured to help respond to any outages. Stay away from downed wires & report them to 911.
We want to thank our customers & communities for weathering the storm with us. We know it’s not easy to be without power, especially in the summer heat, and appreciate the support given to our crews. And we can’t forget everyone who traveled far and wide to assist us.
#Henri
.
Thunderstorms with strong winds are headed our way🌩️. We’re ready to respond under our COVID-19 pandemic plan to restore any customers impacted. Please report any outages at 800-286-2000 or . You can also download our mobile app, or text ‘OUT’ to 23129.
We're committed to keeping you updated throughout the storm restoration process. This afternoon our President of Electric Operations, Craig Hallstrom, briefed local media outlets and shared news of our progress. Learn more about our storm response here:
This morning, our team welcomed hundreds of mutual aid lineworkers from Michigan and Florida who flew in to help repair any damage Saturday’s nor’easter may bring.
We’re busy here in Lisbon, one of the hardest hit areas of the state, restoring power to customers after
#Henri
came through. We’ll continue working through the night and until every customer has their lights back on.
Hundreds of crews, both Eversource and from as far away as Canada, are staged across CT—like here in Berlin—so they’re ready to roll when the storm hits.
We expect to restore the vast majority of customers by Sunday at 9 p.m. For a small number of our customers in the hardest hit areas, our work will continue into the later evening hours tomorrow. We appreciate your patience as we complete this important work.
It's a dream come true for
@UConnMBB
and their families. Congrats to the
#HU5KIES
and proud dad Bill Clingan, an Electric Field Operations Supervisor here at Eversource who was there to see his son Donovan make history—he didn't faint! 🤚🏆🏆🏆🏆🏆
#BleedBlue
#Made4March
#UConn
Bristol’s own Donovan Clingan is a national champion with
@UConnMBB
#NationalChampionship
No better way to celebrate than a big hug from dad. What a moment for the Clingan family!!!
A big 👍 coming from Catherine Pendergast, who graduated from the Lineworker Certificate Program at
@capitalcc_ct
. Becoming a lineworker wasn’t part of her career plan; but after learning more about program, getting accepted, & taking on the class work, she knew it was for her.
With the ground saturated and tree branches weakened from last week’s storm, the powerful winds arriving tonight are expected to cause damage. We’re pre-positioning crews to respond, including additional contract crews. Keep our contacts handy—we’re there when you need us!
"This is a challenging time to be without power and our customers are understandably frustrated. We're here to answer the call for support, information and reassurance that we're working as quickly and safely as possible to get their power back." -Nicole, Customer Care
Strong winds throughout the day may cause outages across CT. 🌩️We will work under our COVID-19 pandemic plan to restore our customers as quickly & safely as possible.⚠️Stay away from downed wires & call 9-1-1 right away. Report outages at 📞800-286-2000.
Crews made repairs on Great Neck Road in Waterford after a tree hit the lines. We’re seeing a lot of similar tree-caused damage to our equipment on the eastern side of the state from
#Henri
. We’re working as quickly and safely as possible to restore our customers.
With more than 80,000 of our customers restored since the fierce storm started, we're continuing to clear blocked roads, assess extensive tree damage, and make repairs to restore the ~61,000 who remain without power. Read more about our progress here:
Since the powerful winds started whipping across the state last night, our crews have cleared 21 tree-blocked roads and restored more than 42,000 of our customers, including customers restored in fewer than five minutes using smart switches we've installed on our electric system.
The winds are picking up speed, and power outages are expected. Please remember to keep all mobile devices fully charged during the storm just in case! 📱🔌⚡️
Ana Grace’s family and the community didn’t want Ana to be remembered by how she died, but rather by how she lived, so they gather every year to celebrate her with dancing, music, food, and performances. Together with the
@anagraceproject
we're in good company.
While Travis was working through his gym routine, Phil Santos, a loving husband and father of two, experienced a cardiac event. Travis rushed to his aid, using his training as a registered nurse to stabilize Phil until paramedics arrived. They've been close friends since. (2/2)
We’d like to thank our customers for their support during this massive restoration after last week's storm. And to our 100s of employees working countless hours away from their families—we couldn’t have done it without you! Thank you all for weathering the storm with us.
Crews are already responding to damage to the electric system in some of the hardest hit areas of the state including Waterbury, Naugatuck, Prospect, and Woodbury. You can text 'OUT' to 23129 to report your outage.
Here at the Emergency Operations Center in Hartford, Response Specialist Randy Burk and lineworkers are getting their trucks ready for Elsa with all the materials needed—like wire, nuts, bolts, and tools— to restore power quickly and efficiently.