Associate Professor of Public Policy & Management
@Kennedy_School
; Faculty Director
@HKS_PeopleLab
; public management scholar and behavioral scientist. she/her
We're hiring a new Research Associate at The People Lab! I'm so proud of our growing team and so grateful we get to do work that is both academically rigorous and policy relevant. Please share with your networks!
🚨 Job Alert! 🚨 Do you want to advance your training in applied research? The People Lab is hiring a Research Associate! If you’re experienced in statistical analysis and excited to work with government partners, apply today!
tl;dr --> I'm moving to the
@Kennedy_School
this summer! I'm very excited to join an amazing community and also very sad to leave the incredible
@GoldmanSchool
. (1/n)
I got a reject on a paper I love a lot, and in less than an hour, I got an email from a major government agency who wants to implement the main idea from the paper. What do I do with all these conflicting feelings?!?
In case it's not clear, the reason so many people got upset is not because of one man's opinions. Of course this guy is irrelevant. But the systems he represents are still so strong that this white man's random thoughts got published in the
@WSJ
.
Have you ever wondered what happens *after* a behavioral experiment in government? What % of evidence is actually adopted? What factors predict whether trial results are used in government? Yeah. Us too. (1/3)
🥳The move is complete🥳The People Lab and I have moved to
@Kennedy_School
! If you're interested in learning more about our work, follow us
@HKS_PeopleLab
! If you're interested in working with us, we're hiring! If you're interested in partnering, reach out! (1/2)
Hey
@MBTA
your 66 bus driver (operator
#65716
) is the kindest and most thoughtful person. He made my week! (I've always had good experiences on the 66 but he was particularly kind!)
me: omg can people stop asking me to review a gajillion papers in the last weeks of December?
also me: if I don't submit this manuscript by the end of 2020, I will have failed as a scholar.
Mentioned in passing to my (non-academic) partner that there's a debate on Twitter about whether successful academics worked 80hr weeks. His immediate reaction: "do they mean in the past, when all profs were male and didn't cook, clean, or take care of their kids?" *Swoon*
The reason I can't contain myself is that these three Nobel prize winners, along w/
@rglenner
and all of
@JPAL
have not only changed millions of lives in development, they have trained thousands of us to use these rigorous techniques in developed countries (1/n)
Dear neighbors, I'm so sorry if my 4yo woke you up at 6:30am today with her wails and cries that I don't love her and I've never loved her. It's because she didn't like the shape of the cheerios.
To all the tweeters who are (a) not appreciating how hard it was to do that Bangladeshi masking RCT or (b) comparing the validity of the results to observational data from other places, or (c) arguing that the study shows that behavioral science doesn't work: you're killing me.
Remember when we asked you to predict what % of behavioral RCTs are adopted by governments post-trial? The results are in and you did great! *New NBER working paper* w/
@sdellavi
& Woojin Kim shares the results (1/n)
2 yr old playing with her baby doll:
"Ok baby let me just set you up on your zoom call...[pretends to type things into an imaginary laptop then literally props up baby doll to watch]... Ok ouf now I need a coffee."
Told 9yo the Nobel went to a scholar who studies why women get paid less than men. "Oh! Well we know that's true. Which is of course even worse because women usually do more work at home too. But I think men brag more about their work so maybe that's part of it."
To be clear, the gap between those academics who have caregiving responsibilities & those who don't isn't just about who is submitting now. It's about who has the cognitive and time resources to start new projects or write down ideas. The gap will be worse in a year or two.
I often worry that research can't move policy. Then I realize that
@pamela_herd
+
@donmoyn
's work gave us the words + framework to focus on a reality what many could see. Those words are now an EO. Naming + framing admin burden feels as powerful + policy-shifting as naming
#nudge
.
*New paper alert* With
@rothstein_jesse
, Allen Prohofsky, Aparna Ramesh, and
@mattunrath
, we ran 6 large RCTs (n=1 million) to increase take-up of the EITC among hard-to-reach households. Well-designed studies, good behavioral science, beautifully precise nulls. 1/3
Thoughts and prayers to all the millennials who are following family recipes with clear instructions like "when the color is good..." or quantities like "some but not too much"
@choo_ek
Yes! Burnout is real and affects so many front line workers in health and in other fields. Fear of negative career repercussions is keeping a lot of people away from the support they need.
FWIW I feel zero guilt - truly zero - about putting my kids in child care as early as possible. I think it's great that they know that many grownups love them and can care for them.
Published!! Our study on "what works" in reducing burnout & resignations has me thinking about all we expect frontline workers to do. We study 911 dispatchers whose decisions are critical for public safety, but same challenges apply in teaching, social work, corrections (1/n)
If this year doesn't get more scholars spending all their brain power worrying about public management and policy implementation (instead of just policy design), I don't know what will...
So a lot of chatter happening on the slow vaccine roll out
Personally, I'm incredibly frustrated.
Did we not know that vaccines were coming? Is vaccine administration a surprise?
Several complex issues so lets break things down a bit
Warning, this is a bit of a rant
Thread
I just spent 15 mins explaining a successful RCT to 6yo that I was proud of. She said "so all you did was send a postcard? Isn't the important part of the story that the government gave a lot of money?"
tl;dr we ran well-designed behavioral experiments to increase take-up of the CA EITC, nudging 1 million people. We got great engagement on click-throughs and web visits, and beautifully precise nulls on all the real measures. w Jesse Rothstein, Aparna Ramesh, &
@mattunrath
New report by the California Policy Lab:
Can informational "nudges" about the
#EITC
and
#CalEITC
increase tax filing and claiming rates for the credits?
(1)
TFW reviewers insist your analysis is incorrect (and that your conclusions are wrong) because you used an OLS regression instead of a logit on a binary outcome.
This is so lovely! I gotta say, it's v. hard to know if what you find interesting & important matches what the field finds interesting & important (shout out to the interdisciplinary phds!). Glad to hear I'm not being useless to other scholars.
If you want to blow someone’s mind, find a student or coauthor who’s never used 𝗰𝗼𝗹𝘂𝗺𝗻 𝘀𝗲𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗺𝗼𝗱𝗲 and show them
(This is built into
@code
,
@Stata
,
@rstudio
, and every other decent text editor)
More formally-->As of 7/1, I'll be the Emma Bloomberg Associate Professor of Public Policy and Management
@Kennedy_School
. I'm *so* thrilled to be a part of a larger investment in public management & will continue to work at the intersection of behavioral science and PA/PM (2/n)
Do you love
#government
and
#behavioralscience
and
#RCTs
? Do you thrive in challenging environments? (see what I did there?) Join my team as as a full-time Research Associate at
@UCBerkeley
starting this summer! Apply now:
If you were worried about moms and health-workers during COVID, you were right. We find 41% (!!) of
#physicianmoms
are experiencing moderate to severe anxiety. Even more for those on the frontline & those caring for sick family members. Time to act.
We followed up with all the cities that ran behavioral trials with
@BITAmericas
in 2015-2017. Want to guess what % of nudges were adopted? Fill out this short survey at and
@sdellavi
, Woojin Kim, and I will let you know what we found...
3 y.o. told me that today she will my boss. I asked her what it means to be a boss. She said "helping you do what you need to do all day" - whoever taught her that: I don't know you but I love you.
Kid is annoyed I didn't invite her to come with me to Chicago on a work trip: "nobody says 'oh I went to Greece for vacation.' SO many people say 'we went to Chicago' and I've never been! It seems so fancy!"
When I am asked to describe the culture
@GoldmanSchool
I talk about the legendary
@HilaryHoynes
- she nods in seminars, she nods in faculty meetings. It's the most wonderful thing for a junior scholar.
When I was a grad student I was invited to give a paper at Yale and I was pretty nervous. My first big outing. A senior historian (who is on Twitter) was in the second row and she nodded vigorously during my talk.
6 years later, I would still follow her to the end of the earth.
Really thrilled this paper on The Formality Effect is now published! There are few times I feel like we learn something new about how to improve government communications because of
#science
, but I certainly learned from doing this work!
So..not to create trouble or anything, but we know that changing systems still involves convincing people to take action right? Fundamentally, if you want people, orgs, or systems to do something, you have to ask "but how will we get them to do it?" That is an empirical question.
7y.o. asked me if I had a job before being a professor. After being shocked by the long list I gave her, she says "oh so were you not very good at those jobs?"
Not only is this an excellent paper, this thread is also a great explanation of why more of us should be doing research at the intersection of behavioral science and public management. If you don't get the implementation right, you can't have impact.
If students don't turn up, the program can't really do much for them. If students turn up but instructors don't implement the program, it's not like you can really assess the effect of "the program". If you fully botch the implementation, you can't evaluate the program at all.
Our 2019 Best Journal Article Award goes to
@ElizabethLinos
for her article “More Than Public Service: A Field Experiment on Job Advertisements and Diversity in the Police,” in
@JPART1991
Congratulations!
#AOMPNP
#AOMConnect
Leaving Amsterdam
#citylab2022
with a deep love and appreciation - once again - for the people who work for and with city governments. All the cool kids are doing it.
6yo asks me a question I cant answer. I suggest we research it. "I don't think this is the kind of thing you can learn from a youtube video." We watch one anyways and I still don't understand. "Mommy have you passed any grades? Like for example I've passed kindergarten."
What do we do? How do we use all our power and privilege and brains and time to make this country change? It's unthinkable that we mourn and then are asked to go on with our day.
🚨NEW WORKING PAPER🚨: In collaboration w/
@chris_e_larkin
,
@lindsay_m_moore
, &
@Karminker
, we document a *very* counterintuitive "Formality Effect" in government communications to residents. (1/4)
Really excited about our paper acceptance! Seems particularly relevant right now as we think about take-up of other government programs, but also because, well, sometimes behavioral interventions that we thought would work...don't.
CPL's study of informational "nudges" delivered to over 1 million low-income Californians, aimed at increasing tax filing and claiming of the
#CalEITC
and
#EITC
, has been accepted by AEJ: Economic Policy: Thread (1/7)
Complained about a meeting. 7yo suggested I just say "sorry I can't make it" to cancel. If I do that, I say, then I'll just have to do it another day. "Why don't you just keep saying 'sorry I cant make it' until you die and then you won't have to do it?" Is she...a genius?
Less important globally but important to me: because of
@JPAL
there is a generation of women who would've never joined the profession who are now changing the world in their own ways, in and outside of academia. (n/n)
Our paper with
@brenda_sciepura
documenting the experience of 3000+ public servants during covid is published! We find that while burnout is alarmingly high across the board (1 in 3!), there is variation even in seemingly similar jobs: 1/2
Excited this paper is out! There is so much evidence that stigma exists but not a lot on how to reduce it. Really proud of these studies with Jessica Lasky-Fink.
Ok friends. I'd love your help. Can you take this very short survey? Particularly looking for people who work in government, policy, and research. Retweet widely!
Thrilled about these new results w/ Jessica Lasky-Fink and our amazing partners in Denver! We find that de-stigmatizing language can increase take-up of rental assistance significantly & disproportionately so for Black households.
#adminburden
is also about psychological barriers
🚨New RCT results🚨 Cities are rushing to increase rental assistance before the eviction moratorium ends -- our collaboration w/
@DenverEquity
& Dept. of Housing Stability shows that de-stigmatizing mailers can increase applications by 40%! Read more
Attracting a diverse workforce is crucial to a functioning law enforcement service. Our latest blog reveals how we improved police recruitment in US jurisdictions through the application of BI.
@ElizabethLinos
@joannaweill
PSA to counter some availability bias in my Twitter feed: I got the new bivalent booster and flu shot at the same time and felt great afterwards! No terrible symptoms! Just relief and appreciation for science :)
This! Many of the police officers I've spoken to ALSO recognize that they're often being asked to do the job of a social worker, a mental health professional and educator. We could adjust government budgets AND roles so that the right person shows up when a resident is in crisis.
Reducing law and order spending should not be controversial. We're rolling back the 'war on drugs', so we can roll back linked spending. Every public service from education to welfare has faced large cuts. Even firefighting has more constrained budgets w/ a reliance on volunteers
Shout-out to all the PhD students
@pmrcaz
who are using best practices in transparent experimental research - I'm seeing preregistered studies, data repositories, power calculations and more.
Because of Mary Ann's leadership at JPAL, a generation of us are doing RCTs across a range of social issues. Because of her leadership at the White House, a generation of us will put the workforce, administrative burdens, and equity at the center of our govt scholarship.
Today I'm wrapping up nine incredible months at the White House Office of Management and Budget. It's been the honor of a lifetime to serve alongside dedicated and brilliant colleagues who welcomed me to the team and from whom I've learned so much.
📢New paper w/
@rothstein_jesse
&
@vikashreddy
!Over 2 years we tested how to nudge 265,000+ HS students to take the 1st step in applying for financial aid. Simplifed msgs & belonging msgs⬆️registrations. But adding cost calculations changes college choices.
So excited to have all these amazing + competent humans entering gov't.
But also, a huge TY to the thousands of civil servants who have held down the fort over the past 4 yrs, and whose expertise + ability to get things done are what will make all the things start happening ASAP
Hidden curriculum point (maybe?): If you are applying for a RA job and your CV isn't clearly linked to the research of the team, use cover letter to make your interest clear. *So* many diverse backgrounds can make a good RAship - just let your reader know why yours can.
It's rare to be able to say with confidence that one person changed the course of history. Thinking about all she did for us and trying to find the energy to fight.
Come work with me and see how the sausage is made!
This job opening is particularly important to me so please share with your networks. It's a great position for someone earlier in their academic career or someone who loves operations!
🚨WE ARE HIRING!🚨
Is your super power getting things done? Is your dream job "chief of staff"? Do you want to ensure research makes an impact in the real world? Apply to be
@ElizabethLinos
’ Senior Executive Assistant and Faculty Program Manager! (1/2)
I told my kid I was teaching 15 cities and she was so impressed! I then showed her this fantastic photo. She looked at me with disdain "um mommy that's not even enough people for one city."
This week, 60 city leaders from 15 global cities join a talent management program led by
@ElizabethLinos
and Jorrit de Jong, thanks to
@BloombergDotOrg
. In our classroom, cities explore how to level up their people power, building workforces poised to deliver for residents.
Raise your hand if you learned English because of TV subtitles! Turns out subtitles are good for *all* kids! An amazing example of of a highly scalable nudge!
🚨
@nesta_uk
research alert! 🚨 There is evidence that adding subtitles by default on kids’ TV could boost childhood literacy... but broadcasters are held back by an important evidence-gap: subtitles may be good for reading... but do they ruin the viewer experience? 🧵 (1/4)
Great thread of advice. My 2 cents: If you can't work directly in government (Plan A), spend a lot of your time learning and understanding what questions policy makers are asking (Plan B). Then use your time and expertise to answer those questions.
I had to call 911 this morning and wanted to say thank you to the dispatcher (likely
@CambridgeMDPD
) who kept me calm while getting useful information and dispatching in minutes. You have a very very difficult job and you did it very well. (I'm fine- car crash in front of me).
New job opening at
@UCB_PeopleLab
! If you want to do research on the government workforce, this job is for you. Agencies are *ready* for your excellent ideas on how to recruit, retain, and support public servants (and I am too)!
Im just getting more and more furious that international students who have done everything right are now under attack by Trump's anti-immigrant xenophobia. Kids in cages didn't work? DACA students? Now legal immigrants and int. students? Let me guess, green card holders next?
Excited to be in
#Amsterdam
to speak
@CityLab
! Even more thrilled to learn from new and old friends who make our cities function. If you're here, DM me!
#CityLab2022
Top Story of 2023:
Evidence from a new study by HKS's
@ElizabethLinos
and colleagues suggests that Black women in teams with a greater number of white peers may have worse job outcomes