Deliveroo Help @DeliverooHelp Twitter profile

Last Seen Profiles

@boidamzy

@muddassir514

@Dlervi_al

@AlekSeselj

@otona_rino

@BibleBashed

@hijabjilbab1

@Naqibizzuddin3

@_here_again

@stwgemoy

@Danny8bit

@ali992097

@tscd

@OrdinalHeros

@ForceFCMN

@alrfaa3

@JukiSaputr31794

@MohnishPabrai

@xZuJQCGrsd1yfCV

@galning0

@JukiSaputr31794

@fiannafailparty

@LulyMilanista

@almtfrjah

@JukiSaputr31794

@Aryadragoness_

@DeannaTeoh

@WickedWhims

@TaupikH41621511

@JukiSaputr31794

@TaupikH41621511

@msanniecathryn

@ali992097

@zADiTv2Mhl0qFl0

@TaupikH41621511

@rajput_hare

Deliveroo Help

@DeliverooHelp

2 years

@reegnkay @Deliveroo @PrincessNatz85 Rest assured we will be reaching out to the customer, investigating immediately and will no longer work with this rider.

35

124

2K

Deliveroo Help

@DeliverooHelp

2 years

@reegnkay @Deliveroo Thank you for raising this with us. This is completely unacceptable. Rest assured we will be reaching out to the customer and investigating immediately. JK

31

52

1K

Deliveroo Help

@DeliverooHelp

3 years

@tom_the_cabbie We can confirm that rider's contract with Deliveroo has not and will not be ended, but there should always be mutual respect between customers and riders during deliveries, particularly in these difficult times. We're finding out more about this specific incident. (2/2)

20

44

445

Deliveroo Help

@DeliverooHelp

2 years

@reegnkay @Deliveroo @JordanWSmith21 This is completely unacceptable. Rest assured we will be reaching out to the customer, investigating immediately and will no longer work with this rider.

7

314

Deliveroo Help

@DeliverooHelp

3 years

@tom_the_cabbie Thanks for sharing this with us. We'll escalate it to our Rider Operations Team – please DM us with more information about the video so we can investigate this further

1K

17

164

Deliveroo Help

@DeliverooHelp

3 years

@Duttstep Thanks for letting us know. We'll escalate it to our Rider Operations Team – please DM us with more information on the exact location and your contact number B.E

3

0

164

Deliveroo Help

@DeliverooHelp

3 years

@bambinobecky So sorry to hear of your experience, Becky. Please drop us a DM with further information so we can follow this up.

1

0

144

Deliveroo Help

@DeliverooHelp

8 years

@Stormzy1 Wicked Skengman Roo 👊

0

47

129

Deliveroo Help

@DeliverooHelp

4 years

We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can.

247

10

113

Deliveroo Help

@DeliverooHelp

6 years

@LADFLEG We sure do!

2

8

91

Deliveroo Help

@DeliverooHelp

6 years

@demiswn What a guy! Great to see Joe could lend a helping hand - we hope nobody got stung! 🕷🕸 We'll drop you a DM you shortly so we can give Joe the praise he deserves 👋

4

1

98

Deliveroo Help

@DeliverooHelp

1 year

@emo_tigger_xo @NoContextBrits @Deliveroo Thanks for letting us know, we'll get this looked into. If you've already been in touch with our Care team they'll take care of this, but if not, please DM us with your account email address and we'll follow up as soon as possible.

2

0

99

Deliveroo Help

@DeliverooHelp

7 months

@davidhall75 @Deliveroo Thanks for letting us know, David. Rider Operations Team would like to look into this, please DM us with more information on the incident. - EL

2

92

Deliveroo Help

@DeliverooHelp

6 years

@AmyCraco So sorry to hear this Amy, please DM 📨 us your account email or jump onto Live Chat 💬 so we can investigate further for you.

1

9

74

Deliveroo Help

@DeliverooHelp

3 years

@FloraBaker Hi Flora. We want to help. We have reached out to all Deliveroo riders working in the area at that time, asking them to share any information they may have with the police. We’ve also RT'ed the appeal from our account in case this might help.

1

70

Deliveroo Help

@DeliverooHelp

3 years

@tom_the_cabbie To everyone who's reached out with their concern for the rider in the video, we want to reassure you that the safety of our riders and customers is our number one priority - that's why we introduced a contact-free delivery policy at the start of the pandemic. (1/2)

2

8

56

Deliveroo Help

@DeliverooHelp

8 years

@PointlessBlog That doesn't sound too good 😟 please DM us and let us know how you got on Alfie.

1

0

53

Deliveroo Help

@DeliverooHelp

7 years

@lottietommo Hey Lottie, we're sorry to hear to hear this 😓 Pls drop us a DM with your account email address and we'll chase this up for ...

0

3

49

Deliveroo Help

@DeliverooHelp

4 years

@GettinEmHypa Hi there, you can contact our Rider supply team at 01613332154 - Monday-Sunday, 09:30-18:30 or by emailing ridewithus @deliveroo .co.uk

4

1

49

Deliveroo Help

@DeliverooHelp

2 years

@Barnabybear70 Hey there, thanks for bringing this to our attention. This is very concerning indeed. Could you please drop us a DM with your contact email address so we can follow this up?

0

2

42

Deliveroo Help

@DeliverooHelp

2 years

@BodyBagnall @CharlieGreenMCR @Deliveroo Thanks for letting us know. Rider Operations Team would like to look into this, please DM us with more information on the incident along with your contact details. PM

6

0

41

Deliveroo Help

@DeliverooHelp

4 years

We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can.

37

2

38

Deliveroo Help

@DeliverooHelp

4 years

@shhscotthunter @Deliveroo Hey there, so sorry to hear this. Please do drop us a DM with further information so we can follow this up for you.

5

0

36

Deliveroo Help

@DeliverooHelp

2 years

@Penaldo38333665 @Apenasfactos_ @Vettel_AMR So that we can look into this for you, please DM us with your account email address 👉📨 - EJ

2

1

26

Deliveroo Help

@DeliverooHelp

3 years

@HarryButAverage Sorry to hear about your experience, Harry. Just a heads-up, we don't have McDonald's on the platform at all in the UK. It's possible that you may have ordered from a different company.

1

0

27

Deliveroo Help

@DeliverooHelp

2 years

@bambinobecky I'm so sorry about that, Becky. Please DM us with more information on the exact location and your contact number so our Rider Operations team can investigate. - MS

2

1

27

Deliveroo Help

@DeliverooHelp

5 years

@luciejones1 We're sorry for the delay, we're replying now Jenna...we mean Lucie

2

0

25

Deliveroo Help

@DeliverooHelp

5 years

We're having some troubles at the moment 😣 We'll be back with you super quick ⚡️

118

6

24

Deliveroo Help

@DeliverooHelp

1 year

@kelechnekoff @Deliveroo We'll look into this for you right away, Kalechi. Please DM us with more information, your account email address and your order details – we'll follow up as soon as

4

0

21

Deliveroo Help

@DeliverooHelp

6 years

We're aware of some difficulties which may be affecting orders at the moment. Please bear with us as we work on getting things back to normal as soon as possible 🏃‍♀️

227

3

22

Deliveroo Help

@DeliverooHelp

6 years

@lmjwd But did he deliver the tunes? 🎹

0

1

23

Deliveroo Help

@DeliverooHelp

6 years

We’re having a bit of a trouble at the minute, but we’re working on a fix 🔧 Please 🐻 with us

55

6

21

Deliveroo Help

@DeliverooHelp

5 years

@Djari328 That's our mistake 🙈 Please DM us with your account email + the order number 👉📨 We'll follow up on this for you!

1

0

21

Deliveroo Help

@DeliverooHelp

4 years

@WarsZ I'm so sorry about that. If this hasn't been resolved yet, please DM us with your account email address and let us know the details 👉📨

1

0

18

Deliveroo Help

@DeliverooHelp

4 years

@BoyGeorge Sorry to hear! Thanks for letting us know. We'll escalate it to our Rider Operations Team – please DM us with more information on the exact location any further information to assist with the matter.

3

1

18

Deliveroo Help

@DeliverooHelp

6 years

@albawhitewolf 👊👊👊

0

2

18

Deliveroo Help

@DeliverooHelp

8 years

@TheVampsCon Our DM's are open, Connor. Look out for the 💬 icon 👍

3

18

Deliveroo Help

@DeliverooHelp

2 years

@CowboySull Sorry, we'll get this sorted. The best thing to do is report this via the Help section in our app 📱 or you can DM us with your account email address and further details 👉📨 A.L

3

4

13

Deliveroo Help

@DeliverooHelp

2 years

@itsjoshuamiles @Deliveroo I'm so sorry about that. Please DM us with more information on the exact location and your contact number so our Rider Operations team can investigate. A.L

0

17

Deliveroo Help

@DeliverooHelp

7 years

@LouisePentland Sorry to hear we aren't available to you Louise.😔 Please DM us your Postcode and we'll have a look at this for you 🔎

1

0

15

Deliveroo Help

@DeliverooHelp

3 years

We're back up and running and ready for your orders - thanks for bearing with us!

85

1

17

Deliveroo Help

@DeliverooHelp

5 years

@Jaack Drop us a DM with your account email + your order number so we can take a look 👉📩

1

0

14

Deliveroo Help

@DeliverooHelp

4 years

@Vivien44558455 We'll happily take a look into this for you. Please DM us with your account email address 👉📨

0

1

Deliveroo Help

@DeliverooHelp

8 years

@PointlessBlog This is so disappointing to hear - really sorry Alfie. Could you please DM us with your email address so we can take a look?

1

0

12

Deliveroo Help

@DeliverooHelp

1 year

@roisinnicloch Thanks for letting us know, Róisín. Rider Operations Team would like to look into this, please DM us with more information on the incident along with your contact details.

2

0

14

Deliveroo Help

@DeliverooHelp

2 years

@CowboySull @Deliveroo Our apologies. If this hasn't been fixed yet, please DM us with your account email address and further details 👉📨 - EJ

1

6

8

Deliveroo Help

@DeliverooHelp

3 years

We’re currently having some difficulties across the app and website. We thank you for your patience as we work hard to get things back up and running ASAP.

7

2

14

Deliveroo Help

@DeliverooHelp

5 years

We're experiencing a technical issue right now - but working to fix it asap. If you're having problems with your order, please DM us your account email address + further details and we’ll get back to you ASAP.

55

2

12

Deliveroo Help

@DeliverooHelp

4 years

@Oritse I'm so sorry about that, Oritsé. We would like to look into this for you and see what we can do. Please DM us with your account email address and let us know the details 👉📨

0

12

Deliveroo Help

@DeliverooHelp

7 years

FAQs: EMAIL: support @deliveroo .co.uk CALL: +442036999977 TWITTER: @DeliverooHelp DM us! FB:

38

2

9

Deliveroo Help

@DeliverooHelp

2 years

@Lbartram @chriswilliam243 @Tesco We'll look into this for you,. Please DM us with your order number and the email address linked with your account 👉📨 SM

1

0

12

Deliveroo Help

@DeliverooHelp

3 years

@JoeHoll91304693 Hi there, Thank you for letting us know. We are working to resolve this as soon as we can.

31

1

12

Deliveroo Help

@DeliverooHelp

8 years

@EmilyCanham That's no good, Emily! 😕 Please drop us a DM with your account email so we can help 💧 ✉ ❤

0

12

Deliveroo Help

@DeliverooHelp

6 years

@EyePatchWolf @Deliveroo We've had a bit of an outage earlier and this may have affected your order - so sorry about that! Please do DM us your account email so we can look into what may have happened to your order.

0

12

Deliveroo Help

@DeliverooHelp

8 years

@PointlessBlog Sorry to hear about this evening Alfie, please DM the account email with more info so we can check this out.

0

11

Deliveroo Help

@DeliverooHelp

2 years

@susjrndjjw Our apologies, If this hasn't been fixed yet, please DM us with your account email address and further details 👉📨 PD

131

2

6

Deliveroo Help

@DeliverooHelp

6 years

@Dave_Alton

0

1

11

Deliveroo Help

@DeliverooHelp

2 years

@RobCooperPR @Deliveroo Our apologies. If this hasn't been fixed yet, please DM us with your account email address and further details 👉📨 - EJ

1

0

3

Deliveroo Help

@DeliverooHelp

3 years

@larnswick We'll look into this for you right away. Please DM us with more information, your account email address and your order details – we'll follow up as soon as possible. GL

1

2

9

Deliveroo Help

@DeliverooHelp

2 years

@MrsLaraBoyd @GMPCityCentre @gmpolice @Deliveroo Thanks for letting us know, Lara. We'll escalate it to our Rider Operations Team – please DM us with more information on the exact location and your contact number. - OC

3

0

10

Deliveroo Help

@DeliverooHelp

2 years

@tfazza @JaneyGodley @Deliveroo Thank you for raising this with us. This is completely unacceptable. Rest assured we will be reaching out to the customer, investigating immediately and will no longer work with this rider. - MS

0

10

Deliveroo Help

@DeliverooHelp

3 years

@montykeates Hi Monty, our Customer Accounts team can look into this for you. Please DM us with your contact email address.

3

0

10

Deliveroo Help

@DeliverooHelp

4 years

@Swetty_Lucia We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can

31

1

10

Deliveroo Help

@DeliverooHelp

3 years

@dangonloop Thanks for letting us know. We'll escalate it to our Rider Operations Team – please DM us with more information on the exact location and your contact number.

1

0

9

Deliveroo Help

@DeliverooHelp

6 years

@Jordanbarnes1 This is very concerning to see. Please DM us with information on the precise date and time of the incident, as well as the specific location so we can follow up.

6

2

8

Deliveroo Help

@DeliverooHelp

7 years

@velvetgh0st We're sorry to hear of the difficulty achieving a resolution. Please get in touch via DM so we can take a closer look 🔍

0

9

Deliveroo Help

@DeliverooHelp

3 years

@the_pieface Hello, we do really apologize, could you please send us a DM? B.E

3

0

9

Deliveroo Help

@DeliverooHelp

1 year

@MrJohnNicolson @Deliveroo Sorry you didn't receive all your items, John. If this hasn't been solved yet, please DM us with your order details and the email address linked to your account 👉📨 -MS

7

0

9

Deliveroo Help

@DeliverooHelp

5 years

We're having a bit of trouble at the minute, but we're working on a fix 🛠.Please 🐻with us.

16

3

7

Deliveroo Help

@DeliverooHelp

3 years

@teegee217 Thanks for letting us know, Terry. We'll escalate it to our Rider Operations Team – please DM us with more information on the exact location and your contact number.

3

0

9

Deliveroo Help

@DeliverooHelp

6 years

We're having a bit of trouble at the minute, but we're working on a fix 🛠️ Please 🐻 with us.

18

0

8

Deliveroo Help

@DeliverooHelp

3 years

@Golfercraig Hey there, please do drop us a DM with your contact email address so we can follow this up for you 👉📨 -NS

0

8

Deliveroo Help

@DeliverooHelp

3 years

@lucyemmabrown Hi Lucy. We want to help. We have reached out to all Deliveroo riders working in the area at that time, asking them to share any information they may have with the police. We’ve also RT'ed the appeal from our account in case this might help.

0

8

Deliveroo Help

@DeliverooHelp

7 years

@Canderson2217 We're sorry to hear of the hardship you've endured, Craig 😭 The team will assist you via email as soon as possible 👍

0

1

8

Deliveroo Help

@DeliverooHelp

6 years

@nikpiIl This is concerning to see. Can you please DM us with your account email address and further information on this?

0

8

Deliveroo Help

@DeliverooHelp

7 years

@mikeyp121 Many apologies, Mikey. Please get in touch via phone or DM so we can resolve the issues as soon as possible ☎ ✉

0

8

Deliveroo Help

@DeliverooHelp

3 years

@ShafiAhmed5 Hey there Shafi, thanks for your feedback. We'd like to personally thank the rider also. Could you drop us a DM with any further details regarding the rider so we can help track him down?

2

8

Deliveroo Help

@DeliverooHelp

11 months

@SuperJoeSavage @Deliveroo So that we can look into this for you, please DM us with your account email address 👉📨 - EJ

2

0

8

Deliveroo Help

@DeliverooHelp

5 years

We're back to normal now! Thanks for your patience everyone 🥰 Please bear with us while we get back to your tweets and DMs 😇

19

1

6

Deliveroo Help

@DeliverooHelp

3 years

@AngelaHaggerty Hi there, our Customer Accounts team would like to look into this for you. Please DM us with your contact email address and any other information you have. - JF

2

1

8

Deliveroo Help

@DeliverooHelp

3 years

@BritishConfuse We'll look into this for you right away. Please DM us with more information, your account email address and your order details – we'll follow up as soon as possible.

34

1

7

Deliveroo Help

@DeliverooHelp

7 years

@velvetgh0st So sorry to hear your order's running late 😖 If you haven't been in touch already, pls DM us so we can follow up

0

7

Deliveroo Help

@DeliverooHelp

2 years

@ChaseOGrande @BodyBagnall @Deliveroo We'll look into this for you. Please DM us with your order number and the email address linked with your account 👉📨 SM

5

0

6

Deliveroo Help

@DeliverooHelp

4 years

@iamtomskinner Sorry that you didn't receive your order. If this is yet to be resolved for you, please DM us with your account email address + further details 👉📨

4

0

7

Deliveroo Help

@DeliverooHelp

3 years

@ghanaianshawtyy I'm so sorry about that. If this hasn't been resolved yet, please DM us with your account email address and let us know the details 👉📨

0

1

7

Deliveroo Help

@DeliverooHelp

2 years

@FinanceConrad @PapaJohnsUK We'll happily take a look into this for you, Conrad. Please DM us with your account email address, phone number and order number 👉📨

0

1

Deliveroo Help

@DeliverooHelp

8 years

and you can slide into our DMs...

5

1

6

Deliveroo Help

@DeliverooHelp

3 years

@RowenaJ64656116 Our apologies. If this hasn't been fixed yet, please DM us with your account email address and further details 👉📨 B.E

33

1

5

Deliveroo Help

@DeliverooHelp

7 years

@sOAZIZGOOD Sorry for the troubles tonight Paul. Please DM us your account email and we'll help follow up on this for you. 📥🔍

0

7

Deliveroo Help

@DeliverooHelp

3 years

@M33635342 Hi there, we can look into this for you. Please DM us with your account email address and let us know the details so we can see what has happened. 👉📨

10

0

7

Deliveroo Help

@DeliverooHelp

6 years

@matthewdaly99 Thanks so much for sharing this. We want to find out who this hero rider is, so can you please DM us with some more info to help?

0

7

Deliveroo Help

@DeliverooHelp

3 years

@ChonkyCookie Hey there, please do feel free to drop us a DM with further information so we can follow this up.

1

0

7

Deliveroo Help

@DeliverooHelp

8 years

@Bertaroo Thanks for bringing this to our attention! @PyrionFlax DM us right away please so we can look into this for you.

0

7

Deliveroo Help

@DeliverooHelp

5 years

@FuckBrexit2016 We’re sorry for yesterday's technical issues. If you're yet to speak with a member of our team, please DM us with your account email + order no. so we can resolve this issue.

3

5

Deliveroo Help

@DeliverooHelp

7 months

@Wayward_sestra @Deliveroo Thanks for letting us know and we are sorry about that. Rider Operations Team would like to look into this, please DM us with more information on the incident along with your contact email. - VT

1

0

6

Deliveroo Help

@DeliverooHelp

8 years

@Calfreezy Bubbleology opens at 12pm for Deliveroo orders 😉 No need to panic!

1

0

6

Deliveroo Help

@DeliverooHelp