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Cloudflare Help Profile
Cloudflare Help

@CloudflareHelp

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This is the official @Cloudflare Support account. See for incident updates, or try and .

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Joined July 2017
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@CloudflareHelp
Cloudflare Help
4 years
We are aware that some regions may be experiencing issues with some Cloudflare services. We are currently investigating.
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@CloudflareHelp
Cloudflare Help
4 years
Cloudflare is investigating issues with Cloudflare Resolver and our edge network in certain locations. Updates will be available here:
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@CloudflareHelp
Cloudflare Help
2 years
The Cloudflare team is currently investigating service issues. Updates can be found here.
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@CloudflareHelp
Cloudflare Help
10 months
Cloudflare is investigating issues with Cloudflare Dashboard and related APIs. We're updating the status page here:
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@CloudflareHelp
Cloudflare Help
4 years
Cloudflare is aware of network related issues caused by a third-party transit provider incident. We are working to mitigate the problem. Please follow the status page here:
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@CloudflareHelp
Cloudflare Help
5 years
For the latest details on incidents impacting Cloudflare performance please visit .
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@CloudflareHelp
Cloudflare Help
5 years
We are aware that some users are currently experiencing errors. The team is working to mitigate the impact. Please find further updates here:
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@CloudflareHelp
Cloudflare Help
10 months
We are aware that www[.]cloudflare[.]com is experiencing issues. The Cloudflare Dashboard is accessible through and APIs and all Cloudflare services are unaffected. The team is investigating. Updates can be found here:
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@CloudflareHelp
Cloudflare Help
6 years
We are investigating the issues impacting DNS for some customers.
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@CloudflareHelp
Cloudflare Help
3 years
@wladtepes Please report the site to our abuse team at so we can investigate further and take appropriate measures. Thank you!
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@CloudflareHelp
Cloudflare Help
4 years
We are aware that some customers may experience issues authenticating to the Cloudflare dashboard. Our team is working on it. Please follow our live updates here:
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@CloudflareHelp
Cloudflare Help
3 years
@levelsio We've reviewed your details and are satisfied with the info and have noted your account for future reference. You do not need to submit any additional info at this time.
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@CloudflareHelp
Cloudflare Help
4 years
We are observing significantly improved stability and reachability in the network, as the third party provider is implementing a fix for their issue and we have implemented measures to work around the problem.
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@CloudflareHelp
Cloudflare Help
4 years
Users of Cloudflare DNS Resolver (1.1.1.1) on the east coast of the United States may experience failures connecting to some websites. Follow our updates here:
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@CloudflareHelp
Cloudflare Help
3 years
We’re currently investigating issues with the Cloudflare Dashboard and related APIs. These issues should not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.
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@CloudflareHelp
Cloudflare Help
4 years
Due to ongoing issues with a third-party, it is currently not possible to create a Cloudflare support ticket via email. If you wish to raise a support ticket use our ticket submission form.
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@CloudflareHelp
Cloudflare Help
10 months
Power to Cloudflare’s core North America data center has been partially restored. Cloudflare has failed over some core services to a backup data center, which has partially remediated impact. Cloudflare is currently working to restore the remaining affected services and bring
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@CloudflareHelp
Cloudflare Help
4 years
@troyhunt @lummoxacillin @benjarobbi @DavidPeckUK @haveibeenpwned @Cloudflare We couldn't agree more with this, especially this part: "the satisfaction of doing something meaningful that helps other people". Thank you, Troy!
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@CloudflareHelp
Cloudflare Help
5 years
@ericlaw You will be able to, soon.
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@CloudflareHelp
Cloudflare Help
10 months
All services have been restored to operational status. We’re continuing to monitor stability and edge cases. Please read our blog for more details:
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@CloudflareHelp
Cloudflare Help
3 years
Cloudflare is investigating issues with Cloudflare Dashboard and related APIs. Follow our updates at:
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@CloudflareHelp
Cloudflare Help
4 years
At this moment we are seeing network stability and reachability return back to normal levels, and we are monitoring the situation. We are updating the status of this incident to Monitoring, and if the situation changes we will update accordingly.
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@CloudflareHelp
Cloudflare Help
10 months
Cloudflare seeing gradual improvement to affected services. Please continue to follow our status page for updates:
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@CloudflareHelp
Cloudflare Help
4 years
Major transit providers are taking action to work around the network that is experiencing issues and affecting global traffic. We are applying corrective action in our data centers as the situation changes in order to improve reachability.
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@CloudflareHelp
Cloudflare Help
4 years
We are continuing to engage with our partners, fixes are being implemented with other transit providers. Please follow our updates here:
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@CloudflareHelp
Cloudflare Help
3 years
@piyushkarya We are not happy when another provider is having difficulties. #HugOps
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@CloudflareHelp
Cloudflare Help
4 years
We are continuing to restore connectivity to a core datacenter after a disruption that occurred during a maintenance. We are working to restore services as quickly as possible. Please follow the status page for updates:
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@CloudflareHelp
Cloudflare Help
4 years
We are continuing to monitor for any further issues.
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@CloudflareHelp
Cloudflare Help
4 years
As the major provider that was experiencing issues has implemented a fix in their network, other global network providers have started to re-enable their peering sessions with it. We are continuing to see improved reachability and monitoring the situation.
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@CloudflareHelp
Cloudflare Help
10 months
All logs and analytics pipelines will be operational by Saturday 4th November 2023 at 7AM UTC. More updates here:
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@CloudflareHelp
Cloudflare Help
4 years
@epytwen Thank you!
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@CloudflareHelp
Cloudflare Help
3 years
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@CloudflareHelp
Cloudflare Help
10 months
Cloudflare is working to restore impacted services. Please follow our status page for updates and thank you for your patience!
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@CloudflareHelp
Cloudflare Help
5 years
@NickCatal @eastdakota @Cloudflare Sorry about that. This account is primarily for responding to questions, rather than making announcements. But we should’ve mirrored the updates from . Will improve the process.
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@CloudflareHelp
Cloudflare Help
4 years
Just FYI: That is a RT of a message we posted on July 17, this is not current.
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@CloudflareHelp
Cloudflare Help
6 years
Our engineers are investigating an issue impacting and the Cloudflare API. This issue should have no impact on customer websites. Updates available here:
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@CloudflareHelp
Cloudflare Help
4 years
Don't miss this episode of the @Rackspace #CloudTalk podcast, where you can hear Cloudflare's own Arun Singh discuss how COVID-19 has changed the landscape for online customer experience, and the implications on customer loyalty, marketing, and security.
Tweet media one
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@CloudflareHelp
Cloudflare Help
10 months
A fix has been implemented and the team is continuing to monitor.
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@CloudflareHelp
Cloudflare Help
3 years
@WhatKatySaidUK Please report the site to our abuse team at so we can investigate further and take appropriate measures. Thank you!
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@CloudflareHelp
Cloudflare Help
3 years
@BastianInuk Cloudflare is aware of customers facing connectivity issues on .club domains. We have identified the name resolution problem on upstream Registry. We recommend getting in contact with your Registrar support for more information.
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@CloudflareHelp
Cloudflare Help
5 years
@harsh_maur @Cloudflare Hi there! We have no active incidents. Can you please contact us at support AT cloudflare DOT com ? Tks! ^MB
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@CloudflareHelp
Cloudflare Help
3 years
@ZakaWaqar @Cloudflare @TenupNation Hello, Sorry to hear you're experiencing difficulties here. Have you raised a ticket with our support team so we can investigate? ^NG
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@CloudflareHelp
Cloudflare Help
6 years
We are aware that some users are experiencing issues logging into the dashboard. The team is currently investigating. Keep an eye on for further updates.
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@CloudflareHelp
Cloudflare Help
4 years
@lea210 Thanks Alexia! We've already been in contact.
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@CloudflareHelp
Cloudflare Help
3 years
@nhcarrigan Want us to talk to the non-cooperant Worker?
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@CloudflareHelp
Cloudflare Help
4 years
@iAshishPrasad It’s usually somewhere between 15-30 seconds. But yes, it could take a little longer.
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@CloudflareHelp
Cloudflare Help
5 months
@localhost_5173 @Cloudflare Support engineers typically aren't able to help with troubleshooting Workers configurations, but you should be able to find some good guidance from some of the developers over on the Cloudflare Developers Discord channel.
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@CloudflareHelp
Cloudflare Help
5 years
Cloudflare is aware of an issue with the SSL/TLS certificate while browsing our status page. We are working with our status page provider to investigate the issue.
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@CloudflareHelp
Cloudflare Help
3 years
@CobraBitcoin Happy to look into this, have you already raised a support ticket with us? If yes, could you please indicate the ticket ID?
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@CloudflareHelp
Cloudflare Help
10 months
We are still seeing gradual improvements and working to restore full functionality. Please continue to follow our status page for updates:
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@CloudflareHelp
Cloudflare Help
4 months
@DFL_Erwin Thanks for the heads-up! Our team is working on this issue, and you can get updates here:
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@CloudflareHelp
Cloudflare Help
3 years
@alsoknownasdrew We are never happy about another provider having downtime. This is not us.
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@CloudflareHelp
Cloudflare Help
5 years
@v1ch0 @Cloudflare Appologies for this inconvience. We are aware and are looking in to a fix shortly. ~PW
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@CloudflareHelp
Cloudflare Help
5 years
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@CloudflareHelp
Cloudflare Help
6 years
The Cloudflare team is investigating an issue impacting the CF Dashboard and API. Customer websites should not be impacted. Updates available here:
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@CloudflareHelp
Cloudflare Help
4 years
@jdevalk @Cloudflare Happy to hear that Joost! We're always here if you have any questions. We wensen je een fijn weekend!
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@CloudflareHelp
Cloudflare Help
4 years
@fukawi2 Hey Phillip! Changes to DNS records with an Automatic TTL will propagate in approximately 5 minutes
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@CloudflareHelp
Cloudflare Help
6 years
Hi there! For any abuse issues please contact our Trust and Safety team here : - Thanks! ^MB
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@CloudflareHelp
Cloudflare Help
4 years
@OakNational We're honored to be able to help.
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@CloudflareHelp
Cloudflare Help
4 years
@illegalFawn Please report the site to our abuse team at so we can investigate further and take appropriate measures. Thank you!
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@CloudflareHelp
Cloudflare Help
4 years
@Livid The issue has been identified and a fix is being implemented.
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@CloudflareHelp
Cloudflare Help
3 years
@Mindgamesnl That was not the first success metric that came to mind, but happy to see you're excited 😆 .
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@CloudflareHelp
Cloudflare Help
5 years
If you're chatting to us here and need to send us extra details, you can now use DMs to send us more information.
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@CloudflareHelp
Cloudflare Help
3 years
@kalinga Status information is also available as an RSS feed at
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@CloudflareHelp
Cloudflare Help
3 years
@Carcraftz Thanks for the feedback!
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@CloudflareHelp
Cloudflare Help
10 months
Material changes since last update: Logs are currently not being populated on the zero trust dashboard, dashboard functionality recovery continues Starting 11/06/2023 17:00 UTC, Cloudflare is initiating a restoration of Control Plane API and Product Services to primary HA
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@CloudflareHelp
Cloudflare Help
5 years
Cloudflare is investigating issues with Cloudflare Dashboard and related APIs. These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.
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@CloudflareHelp
Cloudflare Help
7 years
The team is aware of issues that some customers are experiencing and actively reviewing the situation. Stay tuned to for updates.
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@CloudflareHelp
Cloudflare Help
4 years
@dansstuff32 @Cloudflare You can test if it’s working by visiting ‘’ or ‘’ on your browser. If your browser is unable to visit these domains, it means that 1.1.1.1 for Families is working. These domains are not actually malicious but used for testing.
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@CloudflareHelp
Cloudflare Help
5 years
@BenNadel @Cloudflare This will be a very useful page to study as you learn how to optimize everything:
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@CloudflareHelp
Cloudflare Help
5 years
@AternosStatus All back to normal, thanks!
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@CloudflareHelp
Cloudflare Help
3 years
@CobraBitcoin Thank you! Our team has responded.
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@CloudflareHelp
Cloudflare Help
4 years
@WinsDominoes Welcome aboard!
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@CloudflareHelp
Cloudflare Help
4 years
@MeAndMyPY Cloudflare is aware of and investigating an issue that potentially impacts multiple customers. Further detail will be provided as more information becomes available.
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@CloudflareHelp
Cloudflare Help
5 years
@BALLETNEWS @domjhUK @Yank Account-specific advice requires a ticket to be opened, but generally if you trust the service you can add their IP address in the Trust IP List in Cloudflare section of your Siteground cPanel. You can also see which email address your Cloudflare account is registered to there.
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@CloudflareHelp
Cloudflare Help
3 years
@GameBanana Sorry to hear about this. We're reaching out via ticket to see what we can do to mitigate the attack.
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@CloudflareHelp
Cloudflare Help
4 years
@ItsJustPW @Cloudflare ~15 seconds, to be precise. 😎
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@CloudflareHelp
Cloudflare Help
4 years
We're continuing to investigate a network connectivity issue in the data center which serves API and dashboard functions. These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.
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@CloudflareHelp
Cloudflare Help
4 years
@joindesigned @Cloudflare @CloudflareDev Sure, someone will reach out. Thank you!
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@CloudflareHelp
Cloudflare Help
4 years
@profharbinger Please report the site to our abuse team at so we can investigate further and take appropriate measures. Thank you!
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@CloudflareHelp
Cloudflare Help
5 years
We're here to help, as fast as possible ;)
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@CloudflareHelp
Cloudflare Help
4 years
@webchad @Cloudflare Hey Chad and thanks for reaching out. We'll have more information on that soon this year. And yes, you'll be able to directly register new domains.
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@CloudflareHelp
Cloudflare Help
4 years
@fideloper You can search via Ray ID by adding a filter in Firewall Events.
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@CloudflareHelp
Cloudflare Help
4 years
@zigojacko @Cloudflare Hello Geoff, we're looking into this now. Thank you.
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@CloudflareHelp
Cloudflare Help
3 years
@DeusQain Have you also seen this?
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@CloudflareHelp
Cloudflare Help
3 years
@stevesmename No outage.
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@CloudflareHelp
Cloudflare Help
5 years
This video walks you through how to change your nameservers at your domain registrar when adding your website to Cloudflare. You can also read a full how-to guide in text format here:
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@CloudflareHelp
Cloudflare Help
3 years
@GodOfOwls Thanks, will have that fixed. Appreciate the feedback!
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@CloudflareHelp
Cloudflare Help
3 years
@liliana_brati @piticu21 Liliana, momentan WARP nu are suport nativ pentru limba română, dar dacă ai întrebări, te rugăm apasă butonul de mai jos și trimite-ne un mesaj privat să te putem îndruma.
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@CloudflareHelp
Cloudflare Help
5 years
@andersonsantos @Cloudflare The team has deployed a fix and is monitoring. Updates can be found here. Sorry for any inconvenience.
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@CloudflareHelp
Cloudflare Help
5 years
@picocreator @Cloudflare @eastdakota @ui_licious Apologies for the issues you are facing - We did have a billing incident earlier today - during which customers would have seen some errors changing subscriptions or making billing related changes -
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@CloudflareHelp
Cloudflare Help
4 years
@TacoVerdo @adspedia @Cloudflare Is what we’re here for. Always happy to help.
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