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CellC Support Profile
CellC Support

@CellC_Support

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Followers
10,583
Following
1,124
Media
216,898
Statuses

Your dedicated customer support channel for @CellC . Open Mon-Sun 8am-9pm. Privacy policy: …

South Africa
Joined February 2011
Don't wanna be here? Send us removal request.
@CellC_Support
CellC Support
5 years
@chauke_gcina Sincere apologies. Do you perhaps know the dudes name? ^MM
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@CellC_Support
CellC Support
6 years
@thandolnjili Hi, you are more than welcome:). ^SM
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@CellC_Support
CellC Support
9 years
Hi @Lola_Ngudu , not at all hence we are not charging for roaming. We have an agreement with Vodacom. ^SM
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@CellC_Support
CellC Support
2 years
@lubambo__ Hi, thank you for showing interest. Please DM us your contact number. Our friendly Sales consultant will be in touch with you. ^NT
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@CellC_Support
CellC Support
3 years
@NkanyeziKubheka Hi, would you like some assistance? ^SM
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@CellC_Support
CellC Support
5 years
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@CellC_Support
CellC Support
8 years
Hi @elNicko_Za , @dawid22 feels you deserve better that having someone roll their eyes on you. Can we interest you in our #ContractBuyOut ?^XD
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@CellC_Support
CellC Support
6 years
@lungaln Hi, Just follow these easy steps: Buy a Cell C SIM card and RICA it, but do not open it 2.SMS your Rica serial number to 084 767 82 87 from your current number. 3.Wait for 24 hours before using your Cell C SIM card. 4.Recharge and enjoy the world of Cell C prepaid. ^SM
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@CellC_Support
CellC Support
7 years
Please be aware. ^BM
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@CellC_Support
CellC Support
7 years
@mongezica Hi there, please visit the link to see how you can port to us and keep your number …. ^XD
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@CellC_Support
CellC Support
9 years
Hi @MauritzSpies , we would be pleased to have you on our network:). ^SM
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@CellC_Support
CellC Support
6 years
@Hlaole_Solomon Hi, this is how...
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@CellC_Support
CellC Support
2 years
@ndlovukazii_1 Hi, kindly refer to this link for current job opportunities. ^PN
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@CellC_Support
CellC Support
4 years
The safety of our staff is important to us. As such we have taken further precautionary measures against COVID-19. This means there might be a delay in answering your queries.For self-service, use the Cell C App ,go to or dial *147#
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@CellC_Support
CellC Support
7 years
@General_Gabindo Hi, we already offer free FB and other free sites on . ^SM
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@CellC_Support
CellC Support
5 years
@Oh_itz_goOmz @TelkomZA We'd be happy to have you on our team. ^MP
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@CellC_Support
CellC Support
6 years
@_ixopo @phoenixnerd Hi, unfortunately, we don't take body parts as payment. ^MP
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@CellC_Support
CellC Support
6 years
@Abi_Maila @Lesufi @mologa_dee @Vodacom @CellC Hi. Thank you for thinking about us: Buy a Cell C Starter Pack RICA your SIM SMS your new SIM serial number to 084 767 8287 Two confirmation SMSs will be sent to your old SIM Wait for your old SIM to lose network service and then insert your new Cell C SIM and connect ^NS
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@CellC_Support
CellC Support
9 years
Hi @Nombix5 , please DM us your contact number.^SM
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@CellC_Support
CellC Support
7 years
@Gertrude_O_D Thank you, please let us know when you need assistance with your porting. ^XD
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@CellC_Support
CellC Support
3 years
@Solphendukaa Hi, please DM us their full names and contact number. ^SM
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@CellC_Support
CellC Support
8 years
Hi @michael_hlomla , we have the lowest call rates in the country on packages tailored for your specific cellphone needs... ^XD
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@CellC_Support
CellC Support
2 years
@auretjansen Hi, please accept our sincerest apologies in this regard. The matter will be addressed accordingly. Kindly DM us a brief description of your query, so that we can assist. ^NT
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@CellC_Support
CellC Support
3 years
@Blvckie_ Hi, you could have subscriptions on your account depleting your airtime. Dial *133*1# to deactivate and block subscriptions from depleting your airtime. ^PN
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@CellC_Support
CellC Support
9 years
Hi @jupiefish you are most welcome to join our family. DM your contact details & we will call you.^AM
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@CellC_Support
CellC Support
6 years
Hi. Please open the Settings app. Select Wireless & Networks > Mobile Networks > Access Point Names. Click the Menu button. Select New APN. Enter axxess into the APN field. Important: Make sure there's NO space before or after axxess. Click the Menu button. Select Save. ^YM
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@CellC_Support
CellC Support
4 years
@leboyang216 Hi, our 10GB is R149pm. You also get free 10GB nite data. In total it's 20GB. ^SM
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@CellC_Support
CellC Support
7 years
@General_Gabindo Hi there, we have shared requests with our Production team for free Twitter suggestions. ^XD
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@CellC_Support
CellC Support
3 years
@_MolokoMokubedi Hi loko You need to get a new sim card , change tariff plan to home connecta then dial *147*583# don't forget to check if your area is covered. ^NH
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@CellC_Support
CellC Support
6 years
@073TUMELO Hi, it forms a part of ensure that we remain the consumer champion. ^MP
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@CellC_Support
CellC Support
3 years
@morena_wabarena Hi Morena You can still rollover the data for the next 30 days . ^NH
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@CellC_Support
CellC Support
6 years
@Livhuwa29779644 You are welcome. ^NZ
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@CellC_Support
CellC Support
6 years
@PhoraneT Hi, buy a Cell C Starter Pack 2.RICA your SIM 3.SMS your new SIM serial number to 084 767 8287 4.Two confirmation SMSs will be sent to your old SIM 5.Wait for your old SIM to lose network service and then insert your new Cell C SIM and connect
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@CellC_Support
CellC Support
7 years
@MrOlwethu Hi there, when it happens we will definitely let you know. ^XD
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@CellC_Support
CellC Support
6 years
@prettykhumalo05 Hi, we would be very pleased to have you on our network:). Shout if you need assistance. ^SM
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@CellC_Support
CellC Support
6 years
@HildegardPrisc1 We would like to have you. ^NZ
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@CellC_Support
CellC Support
4 years
@NoNonsensePule Hi, how so? ^MP
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@CellC_Support
CellC Support
3 years
Dear Customer. Please note that Eskom has moved to stage 4 with immediate effect. There might be some intermittent network and coverage disruptions. We apologize for the inconvenience . Thank you Cell C
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@CellC_Support
CellC Support
7 years
@Bushkm Very affordable contract and prepaid plans. What are you interested in? ^XD
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@CellC_Support
CellC Support
6 years
@mrjojo_n Have you tried roaming on Vodacom? Where Cell C does not have adequate coverage, we have a national roaming agreement with Vodacom to provide service to customers in those areas at no extra cost. ^NZ
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@CellC_Support
CellC Support
8 years
Hello there @IamSluga , this is great news. An expansion is always something good to consider. Do trust, our CEO is reading this tweet. ^XD
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@CellC_Support
CellC Support
6 years
@NomzamoMbatha Hi, we have requested the details from the relevant department, we will DM you once we have received them. ^NZ
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@CellC_Support
CellC Support
4 years
@robb_brendon Hi, where else can you get 50GB for R500, valid for 6 months? ^NT
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@CellC_Support
CellC Support
7 years
@mis_baleseng Just keep an eye on our page.^MM
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@CellC_Support
CellC Support
7 years
@door_matt_1 Hi Matt, you might just take that back. We have a new Social bundle.^MM
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@CellC_Support
CellC Support
8 years
Hi @MalubenathiC , which handset are you using? ^XD
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@CellC_Support
CellC Support
9 years
Hi @Jozey_10 are you still experiencing network issues?^AM
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@CellC_Support
CellC Support
6 years
@NestieNest Hi, Cell C has a roaming agreement with MTN, that will cover 3G and 4G ^NT
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@CellC_Support
CellC Support
3 years
@RespectMuila Hi, perhaps you should change your device. The plan works 100% in an LTE router. ^SM
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@CellC_Support
CellC Support
6 years
@BONGANIBILA Hi, you will be able to see pictures, as long as you have data. ^MP
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@CellC_Support
CellC Support
7 years
Hi @mawewe4 , please follow us. We have some news, we'd like to share with you. ^NS
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@CellC_Support
CellC Support
8 years
Hi there @DJFreshSA , how about we put the power back in your hands with tailor-made exclusive service? Please drop us your 10's via DM. ^XD
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@CellC_Support
CellC Support
7 years
You can use the router IP address ^NS
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@CellC_Support
CellC Support
4 years
@CHAMPAINE_94 Hi, referring to the subscriber agreement terms and conditions you are required to provide a 30 days cancellation notice to have your contract cancelled. Should you not do so your contract continues on a month to months basis. ^NT
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@CellC_Support
CellC Support
6 years
@Malcolmmarigo1 Hi. We understand what you mean however this means you will lose on Cell C's great offerings. Where as you can have the best of both worlds. ^YM
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@CellC_Support
CellC Support
2 years
@ngubaneThemb Hi Kindly be advised that for our towers to be fully operational electricity is required. We do experience network issues during power outages. ^TM
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@CellC_Support
CellC Support
3 years
@NonjabuloMbath @morena_wabarena To roll over unused data, dial *147#, select My Account then Data Bundle Rollover or on the Cell C App, go to Services and choose Data Bundle Rollover. ^NH
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@CellC_Support
CellC Support
3 years
Hi Lesiba We see you...
@L3cib
🔥Lesiba
3 years
I regret the day I left @TelkomZA for @rainSouthAfrica yoh 😫😩 it's just so frustrating not having coverage so it's time I say bye to rain and hey to @CellC
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@CellC_Support
CellC Support
8 years
Hi @_TkayM Please advise if a restart has helped. The whole purpose is to refresh the SIM card, and not really about the iPhone 6s 64GB.^BM
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@CellC_Support
CellC Support
2 years
@suey_88 Hi, nope :). ^NT
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@CellC_Support
CellC Support
6 years
Hi, please DM us the number in question. Our team will contact you and assist. ^SM
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@CellC_Support
CellC Support
3 years
@starbo00 Hi Starbo It is now valid for 30 days , and you have the option to rollover the data for the next 30 days ,using *147# or the app. ^NH
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@CellC_Support
CellC Support
6 years
@TOPANAMA_83 We've got your back. DM us your cellphone number and email address.^MM
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@CellC_Support
CellC Support
5 years
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@CellC_Support
CellC Support
7 years
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@CellC_Support
CellC Support
6 years
@LuluDukashe Hi, there is nothing fraudulent about being offered a free sim card. Additionally, you have the option of turning the offer down. ^MP
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@CellC_Support
CellC Support
3 years
Dear Customer. Please note that Eskom has moved to stage 4 with immediate effect. There might be some intermittent network and coverage disruptions. We apologize for the inconvenience . Thank you Cell C
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@CellC_Support
CellC Support
3 years
@Nhlanhla_Mneec You can change to us without losing your old number. Simply buy a Cell C SIM card and RICA it, but do not open it. SMS your Rica serial number to 084 767 82 87 from your current number. Wait for 24 hours before using your Cell C SIM card. ^YM
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@CellC_Support
CellC Support
8 years
Thank you for believing in us @shmee795 . We will be happy to assist you with your porting. ^XD
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@CellC_Support
CellC Support
7 years
@Tshepii_so Hi, you need to be 18 years or older to participate.^MM
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@CellC_Support
CellC Support
6 years
@MoPanda_ Hi. As from the 1st of March you will need to have an active data bundle to access internet services. We will no longer be billing your from your rand value airtime. ^NZ
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@CellC_Support
CellC Support
7 years
@PJ_Pheello @Eusebius @Vodacom We do, and we do believe it is the best deal in the country. Thank you. ^BM
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@CellC_Support
CellC Support
7 years
Hi @onel_chantel , kindly DM us your email address. ^SM
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@CellC_Support
CellC Support
6 years
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@CellC_Support
CellC Support
5 years
@OfficialLeWolfy Hi, please DM us the affected location, the number in question and an alternate contact number. ^SM
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@CellC_Support
CellC Support
5 years
@Mokhwibitxwane @BoetPrince Hi, we appreciate your awesome feedback. ^YM
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@CellC_Support
CellC Support
6 years
@Icon_Lving Hi, thank you for the suggestion. Our initiatives are reviewed consistently. If any change takes place regarding the Take a Girl Child to work program, then it will be communicated. ^MP
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@CellC_Support
CellC Support
6 years
@furnace_furn Hi, thank you for the positive feedback:). ^SM
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@CellC_Support
CellC Support
6 years
@cleo20257887 Hi, women remain under-represented in the economy and the development of women is still a priority. That is why we continue to elevate this initiative. ^MP
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@CellC_Support
CellC Support
6 years
@Bongi32833475 Hi, please forward a formal proposal to sm @cellc .co.za. Please consider the proposal to have been declined, if you don't receive a response within 30 days of the initial date of submission. ^MP
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@CellC_Support
CellC Support
8 years
Hi @09cc7bf1bd074b5 Despite efforts to keep our prices unchanged the rising cost to supply mobile services has necessitated an increase. ^BM
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@CellC_Support
CellC Support
2 years
Hi, in which area?^PN
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@CellC_Support
CellC Support
7 years
Hi @greggkemp1 , the network problem has been resolved. ^SM
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@CellC_Support
CellC Support
2 years
@fikzorbuhle Hi, thank you for taking the time out to review your network experience with us., much appreciated. ^NZ
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@CellC_Support
CellC Support
6 years
@Mlungesto26 Hi, we're always working on something new. Watch this space. ^MP
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@CellC_Support
CellC Support
6 years
@sdssaseb Hi, you are more than welcome to join the Cell C family :). :). ^NT
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@CellC_Support
CellC Support
2 years
@MokoenaTraining Hi. We would be happy to have you this side. As soon as you are ready, please DM us your full physical address for us to check your coverage and assist with porting over. ^TN
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@CellC_Support
CellC Support
6 years
Hi, what seems to be the problem? ^NZ
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@CellC_Support
CellC Support
6 years
@Sxmukele Hi. Please dial *133*1# to block your number from unwanted subscriptions. ^NZ
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@CellC_Support
CellC Support
8 years
Hi @MrMenziN , how about R99 per month for 20GB (5GB Daily Data and 15GB Nite Data) plus WiFi router? ^XD
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@CellC_Support
CellC Support
6 years
@Vuka_AfrikaS Hi, There were multiple power outages caused by Eskom Load Shedding around the country. This, in turn, causes network issues.^MM
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@CellC_Support
CellC Support
3 years
No you are not being throttled. ^NH
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@CellC_Support
CellC Support
7 years
@irvin_stunna We are already offering free FB and other free sites on . ^SM
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@CellC_Support
CellC Support
5 years
This is how #CellCCody feels about walking away with cold, hard cash at Cell C #MediaPlayLounge
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@CellC_Support
CellC Support
6 years
@Ronza_Z Hi, we are checking with the relevant team and will get back to you. ^NS
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@CellC_Support
CellC Support
6 years
@073TUMELO We certainly will. ^MP
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@CellC_Support
CellC Support
7 years
What services are you struggling to access. ^YM
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