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CalMac Service Info Profile
CalMac Service Info

@CalMac_Updates

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Official CalMac service account. Your first stop for customer service, updates and information, available from 08:00 to 20:00.

West Coast of Scotland
Joined May 2014
Don't wanna be here? Send us removal request.
@CalMac_Updates
CalMac Service Info
1 year
We are delighted at the news of a very special delivery on board MV Argyle in Wemyss Bay this morning – a baby girl! Our warmest wishes and congratulations to the parents, and to our youngest ever passenger 🥰
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@CalMac_Updates
CalMac Service Info
3 years
Morning all, welcome to the weekend 😀 We're signed in and ready to support you right through until 8pm. Please get in touch if you need us 💬 Wishing you all a lovely Saturday 👌
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@CalMac_Updates
CalMac Service Info
1 year
Thanks to MV Clansman crew, Oban & Tiree port, customer engagement & social media staff for their dedication in helping passengers affected by @TireeMusicFest cancellation. Around 120 passengers stayed overnight in Oban port - duvets from the Royal Hotel. Safe travels home all.
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@CalMac_Updates
CalMac Service Info
2 years
We are saddened to learn of the death of Her Majesty The Queen. We send our condolences to the Royal Family and as a mark of respect, our vessels will be lowering their flags to half-mast.
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@CalMac_Updates
CalMac Service Info
8 years
We are absolutely delighted to announce that we have won the contract to run CHFS for the next 8 years. More here:
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@CalMac_Updates
CalMac Service Info
1 year
We’re pleased to announce that MV Alfred will begin service operating as the second vessel on the Ardrossan-Brodick route. Two weeks of familiarisation will begin on Friday 12 May. Find out more ➡️
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@CalMac_Updates
CalMac Service Info
1 year
ℹ️ #Oban #Tiree Oban Ferry Terminal will remain open overnight tonight to accommodate those without accommodation once the vessel arrives back into Oban.
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@CalMac_Updates
CalMac Service Info
4 years
ℹ️ INFO: Scottish government announce ferry travel across Scotland must be for essential travel only. More info:
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@CalMac_Updates
CalMac Service Info
5 years
Good morning and happy Monday! We're here until 8pm to help with all your CalMac queries so send us a tweet and we'll get back to you. Here's an image sent to us by the Master of the MV Clansman to start your day.
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@CalMac_Updates
CalMac Service Info
3 years
Ensigns on our vessels will fly at half-mast to mark the passing of HRH Prince Philip. We send sincere condolences to Her Majesty the Queen and the Royal Family at this sad time.
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@CalMac_Updates
CalMac Service Info
8 years
#StormBarbara is having a huge effect on Scotland's travel plans today. We took this from Castlebay on Barra showing her ferocity.
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@CalMac_Updates
CalMac Service Info
3 years
Goodnight! We will be with you again tomorrow at 8am. I will leave you tonight with some footage of the MV Isle of Lewis arriving into Oban yesterday. Drone footage is from MV Pole Star on the Lighthouse Pier, credit of one of our Masters Lewis McKenzie and his friend.
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@CalMac_Updates
CalMac Service Info
4 years
Goodnight 🌙 We will be back in the morning at 8am 👋 Enjoy the rest of your Sunday evening 😊
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@CalMac_Updates
CalMac Service Info
9 years
REMINDER #Oban - #Coll - #Tiree 02/02 All sailings cancelled due to adverse weather. 03/02 Amended timetable to operate
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@CalMac_Updates
CalMac Service Info
4 years
🌄Good morning and thanks for following. We’ll be logged in until 8PM tonight to help with your service questions. Hope you have a good day and stay safe. 😊👍
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@CalMac_Updates
CalMac Service Info
1 year
Goodnight all! We are logged out for the night but will be back with you all at 8am tomorrow. We hope you all have a lovely evening 🚢 Photo credit: Dawn Kirkaldy-Doherty
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@CalMac_Updates
CalMac Service Info
6 years
Our friends on board MV Loch Fyne were able to capture some playful sea life today! 🐬💦
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@CalMac_Updates
CalMac Service Info
1 year
Following confirmation from the Scottish Government and Transport Scotland, we're pleased to confirm that MV Alfred will join our fleet on a 9-month charter from 18 April 2023. Full details are in our customer update:
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@CalMac_Updates
CalMac Service Info
4 years
From Sunday 22 March 2020, until further notice, ferries will be for those who live on our islands, who have an essential need to travel to or from the mainland and for essential supplies or business. Nothing else. Click here for more info:
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@CalMac_Updates
CalMac Service Info
3 years
Good morning ☕ We are logged in to keep you updated and answer any service questions until 8pm 🛳️ Just send us a message 💬
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@CalMac_Updates
CalMac Service Info
4 years
Good Morning to all our followers. Our team are signed in and are with you today through to 8pm this evening to answer your service questions. We are only a tweet or message away. Have a great Monday everyone 😊
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@CalMac_Updates
CalMac Service Info
1 year
✅GREEN #Ardrossan #Brodick 14Apr Repairs have been successfully carried out on the vessel’s engine exhaust leak and service will resume with the 0700 sailing from Ardrossan.
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@CalMac_Updates
CalMac Service Info
4 years
🌄 Good morning and thanks for following! We'll be signed in until 8PM tonight and just a tweet away to help with your service questions. Hope you have a great day! 😊
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@CalMac_Updates
CalMac Service Info
6 years
MV Hebrides has now completed her refit and subject to successful sea trials this weekend, is on track to return to service next week.
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@CalMac_Updates
CalMac Service Info
2 years
Oidhche Mhath agus Nollaig Chridheil dhuibh uile. Good night and Merry Christmas to you all 🎄 Thats us off for the evening. We'll be back on Boxing Day at 8am.
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@CalMac_Updates
CalMac Service Info
3 years
Morning and Happy Friday everyone 🕺 We are here for you all until 8pm - Please get in touch if you have a #CalMac question, we will be more than #HappyToHelp 😃
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@CalMac_Updates
CalMac Service Info
4 years
Good morning followers ☕ We're back until 8PM get in touch if you need sailing assistance ⚓ #heretohelp have a great Thursday people 👌
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@CalMac_Updates
CalMac Service Info
3 years
That is us for another day. We will see you tomorrow morning a 8am. Goodnight all 😴
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@CalMac_Updates
CalMac Service Info
4 years
Good morning everyone 😊 We are here to answer all your service questions until 8pm tonight 🕗 Send us a message with your #CalMac questions 🛳️
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@CalMac_Updates
CalMac Service Info
3 years
Good Morning to all our followers👋. We're here till 8pm tonight💬 to answer all your service questions. We hope you have a great Sunday😀
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@CalMac_Updates
CalMac Service Info
3 years
Face coverings must be worn when travelling with us and when you are in our port offices – unless you are exempt. It definitely still applies if you’re in ‘holiday mode’. Please don’t remove them when our staff are out of sight. More:
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@CalMac_Updates
CalMac Service Info
8 years
Thanks to our friends on board MV Finlaggan who have sent in some pictures from this mornings passage from #Kennacraig - #PortAskaig . 🌊🌊
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@CalMac_Updates
CalMac Service Info
1 year
✅GREEN #Ullapool #Stornoway 12Apr Sea trials have been successful and MV Loch Seaforth will return to service with the 17:30 sailing departing Ullapool.
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@CalMac_Updates
CalMac Service Info
8 years
We've been sent this great pic from the Master of MV Isle of Lewis in Castlebay #Barra showing today's conditions
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@CalMac_Updates
CalMac Service Info
4 years
Good morning everyone, we are logged back in until 8PM, send over any sailing enquiries you need help with. Wishing you all a wonderful bank holiday Monday. StaySafe🌈 StayHome🏡 Please only travel when its essential 👍
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@CalMac_Updates
CalMac Service Info
4 years
Good morning followers ☕ Our team is #heretohelp until 8pm tonight with your service questions 🚢 Just send us a message 🗨️
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@CalMac_Updates
CalMac Service Info
4 years
Good Morning! we are signed in and are with you through to 8pm tonight. Please drop up a message if you need us #happytohelp
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@CalMac_Updates
CalMac Service Info
6 years
MV Clansman has now completed her essential part replacement, and, subject to successful sea trials this evening is on track to return to service tomorrow afternoon.
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@CalMac_Updates
CalMac Service Info
4 years
Good morning and happy Saturday everyone 😊 We are logged in and ready to answer your service questions - Send a message and we will be happy to help 👍
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@CalMac_Updates
CalMac Service Info
4 years
And just like that it's our last tweet of 2020! We hope you have made the best of 2020 and that you have a great evening bringing in the bells! We look forward to continuing to serve you all in 2021
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@CalMac_Updates
CalMac Service Info
3 years
Good Morning followers ☕ We're #HereToHelp until 8pm tonight, please let us know if you need any questions answered 🛳️❓ Have a great Saturday 😉
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@CalMac_Updates
CalMac Service Info
4 years
Good morning followers ☕ We're back until 8PM get in touch if you have a service question⚓ Have a lovely Sunday ☀️
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@CalMac_Updates
CalMac Service Info
9 years
We had to share this stunning view we have currently from our office balcony! Has anyone else took any good snaps? http://t.co/55JsAUpASJ
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@CalMac_Updates
CalMac Service Info
4 years
You must wear a face covering when travelling with us and when you are in our port offices - unless you are exempt from wearing one. More here:
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@CalMac_Updates
CalMac Service Info
1 year
That’s lights out and we’re off to bed now. We’ll return as always at 8AM to help with your service questions. We finish today with a lovely picture of MV Hallaig taken by @jagraas looking towards a snowy Isle of Skye 📸 Thanks for following and have a good night. 🌙
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@CalMac_Updates
CalMac Service Info
2 years
That's us logged off for the night🌆. We'll be back from 8am tomorrow to answer all your service questions💬🛳️. Goodnight👋.
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@CalMac_Updates
CalMac Service Info
3 years
Morning all ☕ We are logged in to keep you updated and answer any service questions until 8pm 🛳️ Please let us know if you need our help 💬 👍
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@CalMac_Updates
CalMac Service Info
4 years
It’s important to follow our safer travel advice. 👉🏽Don’t travel if you feel unwell/self-isolating 👉🏽Plan ahead & be prepared 👉🏽Face coverings, unless exempt 👉🏽Wash hands regularly 👉🏽Pay contactless 👉🏽Observe physical distancing 👉🏽Follow guidance & listen to staff
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@CalMac_Updates
CalMac Service Info
4 years
🌆 That’s lights out for us now, thanks for following! We’ll return as always at 8AM to help with your service questions. Goodnight until then. 🌙
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@CalMac_Updates
CalMac Service Info
6 years
Merry Christmas from the team here at @calmac_updates 🎅🎄⛴ Hope you all have a wonderful day! ⛄✨
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@CalMac_Updates
CalMac Service Info
3 years
Good Morning. The Service Updates team are logged on for the day and will be with you through to 8pm tonight. Please get in touch if you need any help. Have a good Saturday.
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@CalMac_Updates
CalMac Service Info
5 months
🌄 Good morning! We’re logged in and ready to help with your service questions until 8pm tonight. Hope you have a good day. 😊
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@CalMac_Updates
CalMac Service Info
3 years
Goodnight everyone 👋 We will be back tomorrow at 8am as always 😊 Photo Credit 📷 Kevin Laurie, taken from the MV Caledonian Isles Bridge this evening 🎴
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@CalMac_Updates
CalMac Service Info
4 years
Good morning! We are with you today through to 8pm this evening. Please do get in touch if you need us. 😊
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@CalMac_Updates
CalMac Service Info
8 years
Just been sent this pic of the sunrise by @_rebeccacarruth on the #Rothesay to #WemyssBay sailing this morning 😍
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@CalMac_Updates
CalMac Service Info
6 years
🧀 ‼️ ATTENTION all 'Calmac and cheese' lovers ‼️ 🧀 the ferry favourite has only gone and made it to the final round to be on the menu at the Royal Wedding of Harry and Megan!! �💍�️
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@CalMac_Updates
CalMac Service Info
2 years
🌅Good morning and thanks for following! We’re signed in and here to help with your service questions until 8pm this evening. Hope you have a good day!😊
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@CalMac_Updates
CalMac Service Info
3 years
Good morning 🖐️ We are back and ready to answer all your #CalMac service questions until 8pm 🚢 Have a lovely Sunday 👌
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@CalMac_Updates
CalMac Service Info
2 years
That's us logged off for the night🌆. We'll be back from 8am tomorrow to answer all your service questions💬🛳️. Goodnight👋.
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@CalMac_Updates
CalMac Service Info
1 year
Good morning! 🌇We’ll be signed in until 8pm tonight to help with your service questions. Hope you have a great day!😃
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@CalMac_Updates
CalMac Service Info
1 year
We’re now signed off for the day. On the first day of our new booking and ticketing platform, we’ve taken over 10,000 bookings. It’s been a busy day. We’ll be back at 8am to assist you again tomorrow. Thank you for the patience you’ve shown today.
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@CalMac_Updates
CalMac Service Info
11 months
Goodnight all! We are logged out for the night but will be back with you all at 8am tomorrow. We hope you all have a lovely evening 🚢 Photo credit: Dawn Kirkaldy-Doherty
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@CalMac_Updates
CalMac Service Info
4 years
⚠️YELLOW #Largs #Cumbrae 31Jul Unfortunately, with immediate effect, we have had to suspend day trips from Largs to Cumbrae due to the extreme volume of passengers and vehicles presenting at this route today.
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@CalMac_Updates
CalMac Service Info
3 years
Well that is another day over for us. We will be back with you 8am - 8pm tomorrow. Have a lovely evening everyone, Bye! 👋
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@CalMac_Updates
CalMac Service Info
1 year
Good morning followers🌇 we're back right through until 8PM please get in touch if you have any service queries. Have a brilliant day 😉
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@CalMac_Updates
CalMac Service Info
3 years
✅GREEN #Ullapool #Stornoway 01Jun Sea trials on MV Loch Seaforth have been successful and the vessel returns to normal freight service tonight as planned. Normal passenger service on this route will resume from Tuesday 1 June.
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@CalMac_Updates
CalMac Service Info
4 years
Good morning everyone 😊 Our team are #heretohelp until 8pm tonight 👍 Have a great day and happy Friday 🕺
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@CalMac_Updates
CalMac Service Info
5 years
🌅Good morning, and thanks for following! We’re logged in until 8PM tonight and #HereToHelp with your service questions. Hope you have a great day!
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@CalMac_Updates
CalMac Service Info
4 years
The capacity of our ferries is constrained due to COVID-19 safety arrangements. We know restrictions can be challenging – however any abuse directed towards our staff is not acceptable. We will take a zero-tolerance approach to this behaviour.
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@CalMac_Updates
CalMac Service Info
2 years
Morning all ☕ We are logged in to keep you updated and answer any service questions until 8pm 🛳️ Please let us know if you need our help 💬 👍
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@CalMac_Updates
CalMac Service Info
5 years
🌄Good morning and thanks for following! We’ll be #HereToHelp with your service questions until 8PM tonight. Just send a tweet if you need a hand and have a great day! 😃
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@CalMac_Updates
CalMac Service Info
3 years
Morning all ☕ Welcome to your weekend 🕺 We are #HereToHelp until 8pm, please get in touch if you have a question ⚓
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@CalMac_Updates
CalMac Service Info
8 years
You can see the wind speed in this pic sent to us my the captain on MV Lord of the Isles. 58.3 knots is about 67mph! 🌬⛴
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@CalMac_Updates
CalMac Service Info
3 years
Good Morning Followers. Another week almost over again. We are logged in and ready to help with any service questions you may have. Please get in touch if you need us. Have a great Sunday 🚢
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@CalMac_Updates
CalMac Service Info
10 months
Good morning followers🌇 we're back right through until 8PM please get in touch if you have any service queries.
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@CalMac_Updates
CalMac Service Info
3 years
🌅 Good morning and thanks for following! We’re logged in and just a tweet away to help with your service questions until 8PM tonight. Hope you have a great day. 😊👍
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@CalMac_Updates
CalMac Service Info
7 months
🌅 Good morning and thanks for following! We’re signed in and here to help with your service questions until 8pm tonight. Hope you have a great day! 😊
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@CalMac_Updates
CalMac Service Info
3 years
That's all from us today 🌜 We'll be back logged on from 8am tomorrow morning keeping you updated throughout the day 🚢
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@CalMac_Updates
CalMac Service Info
4 years
We are experiencing an extremely high volume of calls and traffic to our website. Thank you for your patience and understanding. Our team is working through the queue and we will respond to you as soon as we can.
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@CalMac_Updates
CalMac Service Info
1 year
Night all 🌠 The team will be signed in tomorrow from 8am until 8pm to support you with any questions. Have a great Saturday night 🥳
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@CalMac_Updates
CalMac Service Info
2 years
⚠️YELLOW #Ardrossan #Brodick 28Apr We are pleased to update our customers that repairs on MV Caledonian Isles have been completed ahead of schedule and successful sea trials have now been completed. Therefore, the vessel will return to normal service on Friday 29 April.
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@CalMac_Updates
CalMac Service Info
5 months
🌆 We’ve now logged off for the evening, but we’ll be back again at 8am to keep you posted on our sailings. Thanks for following, goodnight! 🌚
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@CalMac_Updates
CalMac Service Info
5 years
@CalMacFerries are Proud to be the first organisation to achieve accreditation to @CCA_Global Standard 7th edition ⭐️ @Robbie_Calmac
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@CalMac_Updates
CalMac Service Info
3 years
That's us logging off for another day 😴 The team will be ready to support you all again at 8AM tomorrow 👩‍💻 Have a lovely Sunday evening 🌟
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@CalMac_Updates
CalMac Service Info
3 years
Good morning followers, that's us back to keep you all updated until 8pm 🛳️ Enjoy your Sunday 😊
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@CalMac_Updates
CalMac Service Info
4 years
🌅Good morning #Scotland and lands beyond! We’ll be signed in until 8PM tonight and just a tweet away if you have a service question. Hope you have a great day and #StaySafe 👍
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@CalMac_Updates
CalMac Service Info
3 years
Goodnight everyone 👋 We will be back tomorrow at 8am as always 😊 Photo Credit 📷 Kevin Laurie from the MV Caledonian Isles Bridge 🎴
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@CalMac_Updates
CalMac Service Info
8 months
Oidhche Mhath agus Nollaig Chridheil dhuibh uile. Good night and Merry Christmas to you all 🎄 Thats us off for the evening. We'll be back on Boxing Day at 8am.
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@CalMac_Updates
CalMac Service Info
1 year
Good morning followers🌇 We're back right through until 8PM. Please get in touch if you have any service queries!
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@CalMac_Updates
CalMac Service Info
4 years
It is critical that essential goods are transported to where they are required during the current outbreak of #COVID19 . To assist everyone during these challenging times, a list of goods that are deemed priority has been created. Click here to view:
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@CalMac_Updates
CalMac Service Info
1 year
ℹ️ INFO #Oban #Tiree Please note that Tiree Music Festival has been cancelled. Should the vessel successfully berth in Tiree, festival goers are advised to remain onboard to return to Oban – accommodation is not available on Tiree.
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@CalMac_Updates
CalMac Service Info
7 years
We are #heretohelp from 8am to 8pm everyday to keep you up to date with the status of all of our sailings ✅
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@CalMac_Updates
CalMac Service Info
4 years
Good morning 👩‍💻 We're back and ready to answer any service questions until 8pm - Send us a message 😊
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@CalMac_Updates
CalMac Service Info
2 years
Morning all 🌈 We're signed in and #HereToHelp until 8pm. If you need anything send over your message ✉️ Have a great day 😀
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@CalMac_Updates
CalMac Service Info
5 years
That's us finished for today! We'll be back tomorrow to help with all your CalMac queries from 8am. Have a great Sunday night😃
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@CalMac_Updates
CalMac Service Info
4 years
🌅 Good morning and thanks for following! We’ll be logged in until 8PM this evening and just a tweet away if you have a service question. Hope you have a great day!
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@CalMac_Updates
CalMac Service Info
4 years
Ferries should only be used for essential supplies or business by those that live on the islands. Please read our essential travel FAQs to help you take the right approach when your travel is indeed essential: Please get in touch if you have any questions
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@CalMac_Updates
CalMac Service Info
2 years
Good Morning followers 🖐️We are #HereToHelp and ready to keep you posted on any #CalMac network updates👩‍💻 Have a great Saturday⚓
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@CalMac_Updates
CalMac Service Info
3 years
Goodnight followers, that's us for another day 💻 Our team will be back at 8am to keep you updated 💬 See you then 👋
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@CalMac_Updates
CalMac Service Info
3 years
Goodnight !Our team will be back tomorrow at 8am to answer any service questions you may have. We will leave you tonight with this stunning photo of Cumbrae Slip taken by one of our staff Luigi 😊
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