Caesars Sportsbook Support Profile Banner
Caesars Sportsbook Support Profile
Caesars Sportsbook Support

@CaesarsHelp

2,841
Followers
8
Following
16
Media
1,802
Statuses

We're here to help! @CaesarsSports & @CaesarsiCasino Customer Support. When sending a DM, please include your email, betting state, and a brief description.

Joined April 2022
Don't wanna be here? Send us removal request.
@CaesarsHelp
Caesars Sportsbook Support
2 years
Finally joined the Twittersphere. How can we help?
114
7
107
@CaesarsHelp
Caesars Sportsbook Support
2 years
Tweet media one
12
14
76
@CaesarsHelp
Caesars Sportsbook Support
1 year
REFUND ALERT:
Tweet media one
0
20
60
@CaesarsHelp
Caesars Sportsbook Support
10 months
We are aware of an issue preventing users from accessing their sportsbook accounts. Our team is working to fully restore service as quickly as possible. We will continue to update. Caesars Palace Online Casino is unaffected in available jurisdictions.
0
10
53
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware of an issue preventing some users from accessing the app. We are working to solve this as quickly as possible. We will continue to keep you updated.
110
5
37
@CaesarsHelp
Caesars Sportsbook Support
2 years
@dougiesgoindeep According to the traders, if Will Fuller is not on an NFL team this year, the wager will be voided. We hope this helps!
1
0
27
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue preventing users in New York from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
21
3
22
@CaesarsHelp
Caesars Sportsbook Support
2 years
Baseball fans rejoice! The MLB regular season ends tonight. At the conclusion of tonight's games, we will begin grading bets for the Regular Season. If your Regular Season bets are not graded by tomorrow, please contact us. We appreciate your patience!
3
5
16
@CaesarsHelp
Caesars Sportsbook Support
2 years
Due to certain state regulations, we are unable to offer NFL Draft props to users in IA, NY, and VA.
9
4
14
@CaesarsHelp
Caesars Sportsbook Support
2 years
All free bets voided due to the game suspension will be reinstated within the next 24 hours.
4
1
12
@CaesarsHelp
Caesars Sportsbook Support
9 months
Attention Caesars Sportsbook users: All wagers on the Steelers vs Bills game will remain action. Per our house rules, when a game is suspended or postponed but played within 7 days of the initially scheduled date, all wagers will be remain action barring a change of venue.
1
10
13
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware that users in NJ are unable to login at this time. Our team is looking into this, and we hope to have a resolution as soon as possible. We will provide any updates here as they become available.
23
4
10
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware that users in MI and IN are unable to login at this time. Our team is looking into this, and we hope to have a resolution as soon as possible. We will provide any updates here as they become available.
10
1
8
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue preventing users from logging in. We are working to solve this as quickly as possible. We will continue to keep you updated here.
6
1
9
@CaesarsHelp
Caesars Sportsbook Support
2 years
This issue has now been resolved in all States. Thank you for sticking with us.
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware of an issue preventing some users from accessing the app. We are working to solve this as quickly as possible. We will continue to keep you updated.
110
5
37
10
1
8
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is currently aware of an issue regarding the "Sunday Night Baseball Same Game Parlay" promotion. We are working to solve this as quickly as possible.
14
1
8
@CaesarsHelp
Caesars Sportsbook Support
3 months
Tweet media one
4
3
8
@CaesarsHelp
Caesars Sportsbook Support
1 year
Our team is aware of an issue preventing users in New York from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
24
0
8
@CaesarsHelp
Caesars Sportsbook Support
11 months
We're aware of an issue preventing Indiana users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
4
0
7
@CaesarsHelp
Caesars Sportsbook Support
2 years
Issues have been resolved, bet settlement has caught up and in-play betting is active. Thank you for your patience!
@CaesarsHelp
Caesars Sportsbook Support
2 years
We're experiencing issues related to in-play betting. Bets also may see delays in settlement. We're working to resolve these issues as soon as possible.
16
2
6
4
2
7
@CaesarsHelp
Caesars Sportsbook Support
28 days
Our New York Sportsbook app & website will undergo scheduled maintenance on 8/28 from 1:00 AM EST onwards. Anticipated duration is approximately 12+ hours. These times are subject to change. During this time, the app/site will be unavailable. Updates to follow upon completion.
1
0
7
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue causing cashouts to be temporarily unavailable and/or delayed. We appreciate your patience while we work to get this resolved.
6
3
6
@CaesarsHelp
Caesars Sportsbook Support
2 years
We're experiencing issues related to in-play betting. Bets also may see delays in settlement. We're working to resolve these issues as soon as possible.
16
2
6
@CaesarsHelp
Caesars Sportsbook Support
1 year
We are still working through awarding the Caesars Rewards Monthly Bonus Bet. We are aware some Diamond Elite and Diamond Plus customers may have received less than expected. Our team is working on fixing this. We apologize for the inconvenience.
@CaesarsHelp
Caesars Sportsbook Support
1 year
We are aware that users might be encountering delays in receiving their Caesars Rewards Monthly Bonus Bet. Our team is working to get these credited as soon as possible. We appreciate your patience!
7
1
4
27
2
6
@CaesarsHelp
Caesars Sportsbook Support
2 years
@onlyparlays_ Hi JB, a member of our team reached out and left you a voicemail with their direct line. If you could, please give him a call back at your earliest convenience. Thanks!
11
0
6
@CaesarsHelp
Caesars Sportsbook Support
10 months
We're aware of an issue preventing Michigan users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here. Casino games are unaffected.
4
1
5
@CaesarsHelp
Caesars Sportsbook Support
2 years
A reminder for World Cup Bettors:
Tweet media one
Tweet media two
8
4
6
@CaesarsHelp
Caesars Sportsbook Support
3 months
Tweet media one
0
1
6
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue preventing users in Illinois from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
3
1
5
@CaesarsHelp
Caesars Sportsbook Support
2 years
@DerrickHenry2k We will not be voiding these.
4
0
5
@CaesarsHelp
Caesars Sportsbook Support
11 months
Attention Sportsbook users: Please be advised that with the upcoming Sportsbook release scheduled for 11 am PT / 2 pm ET, a brief period of disruption of some services will occur. We appreciate your patience and understanding, and we'll keep you updated throughout the process.
0
0
4
@CaesarsHelp
Caesars Sportsbook Support
2 years
UPDATE: The Bills vs Browns game has officially been moved from Buffalo to Detroit. Per our house rules: “Bets placed on this event prior to the location change will be void.”
@BuffaloBills
Buffalo Bills
2 years
Due to public safety concerns and out of an abundance of caution in light of the ongoing weather emergency in western New York, Sunday's game against the Browns will be moved to Ford Field in Detroit. More info:
Tweet media one
2K
2K
12K
4
2
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
@HUNGRY4VBUCKS We understand the pain here. We'll pass along your feedback.
0
0
5
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware of an issue impacting users on the app and retail locations in Nevada. We are working to solve this as quickly as possible.
9
1
5
@CaesarsHelp
Caesars Sportsbook Support
1 year
We are aware that users might be encountering delays in receiving their Caesars Rewards Monthly Bonus Bet. Our team is working to get these credited as soon as possible. We appreciate your patience!
7
1
4
@CaesarsHelp
Caesars Sportsbook Support
2 years
MLB UPDATE: Bets placed on tonight’s postponed World Series Game 3 between the Phillies and Astros have been refunded to customers. This means users will need to re-bet on tomorrow’s game. Current odds for Game 3 are available here:
1
2
4
@CaesarsHelp
Caesars Sportsbook Support
2 years
@Seldersrama Our team is aware of the interest and I will forward this feedback!
1
0
4
@CaesarsHelp
Caesars Sportsbook Support
2 years
FRIENDLY REMINDER: Bets placed on last night’s postponed World Series Game 3 between the Phillies and Astros have been refunded to customers. This means users will need to re-bet on tonight’s game.
2
4
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
@j2110_ Hello, we have our team to look into this. Can you please send us a DM with your email address and betting state?
0
0
4
@CaesarsHelp
Caesars Sportsbook Support
2 years
Make sure to follow us for all the most up-to-date Caesars Sportsbook information, and DM us for account assistance!
2
0
4
@CaesarsHelp
Caesars Sportsbook Support
10 months
This issue has now been resolved. Thank you!
@CaesarsHelp
Caesars Sportsbook Support
10 months
We're aware of an issue preventing Michigan users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here. Casino games are unaffected.
4
1
5
0
2
4
@CaesarsHelp
Caesars Sportsbook Support
1 year
We are aware Sportsbook users in New Jersey are experiencing issues placing bets. Casino games are unaffected. Our team is working to fully restore service as quickly as possible.
5
1
4
@CaesarsHelp
Caesars Sportsbook Support
10 months
This issue has now been resolved, and service has been restored in all states. Thank you!
@CaesarsHelp
Caesars Sportsbook Support
10 months
We are aware of an issue preventing users from accessing their sportsbook accounts. Our team is working to fully restore service as quickly as possible. We will continue to update. Caesars Palace Online Casino is unaffected in available jurisdictions.
0
10
53
1
1
4
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are still seeing issues in the following States: IA, IN, and WV. We are working to restore service shortly.
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware of an issue preventing some users from accessing the app. We are working to solve this as quickly as possible. We will continue to keep you updated.
110
5
37
7
2
4
@CaesarsHelp
Caesars Sportsbook Support
11 months
This issue has now been resolved. Thank you for your patience!
@CaesarsHelp
Caesars Sportsbook Support
11 months
We're aware of an issue preventing Indiana users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
4
0
7
1
1
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@T0astyPgn @CaesarsSports Hi there, per our house rules these bets will be voided!
1
0
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
@shandershow Hi there, we apologize for this! Could you please send us a DM with your email address, phone number, full name, and betting state? Thanks!
1
0
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
@MikesWrld88 Hi Mike, we're sorry for the frustration. Please send us a DM with your email address, betting state, and a description of the problem, and we'll work to get it resolved. Thank you.
1
1
3
@CaesarsHelp
Caesars Sportsbook Support
1 month
Our Kentucky Sportsbook app & website will undergo scheduled maintenance on 8/15 from 1:00 AM EST onwards. Anticipated duration is approximately 10+ hours. These times are subject to change.  During this time, the app/site will be unavailable. Updates to follow upon completion.
1
1
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our scheduled maintenance has been completed. Thank you for your patience.
@CaesarsHelp
Caesars Sportsbook Support
2 years
Attention sportsbook customers: Please be advised that we have scheduled maintenance taking place Sunday March 12 at 1:30AM local time. During this time, users may not be able to access the app and/or some of its functions. We will keep users updated once this is complete!
1
0
2
2
0
3
@CaesarsHelp
Caesars Sportsbook Support
1 year
@_NickKlinger @CaesarsSports Early cash out are only offered on specific wagers witch is determined by the traders. If the option is available, you will see it in the app.
1
0
3
@CaesarsHelp
Caesars Sportsbook Support
1 year
Check out Quick Picks and Super Parlays on @CaesarsSports this football season!
5
1
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
New York – this issue has been resolved!
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue preventing users in New York from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
21
3
22
10
1
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
@danpowell @IainMacBets @CaesarsSports We will be offering LIV Golf markets to bettors (pending state approvals) Stay tuned!
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
This issue has now been resolved. Thank you for your patience, Indiana!
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue preventing Indiana users from logging in. We are working to solve this as quickly as possible. We will update ASAP.
12
1
2
2
1
3
@CaesarsHelp
Caesars Sportsbook Support
1 year
@MurphysLaw74 @CaesarsSports Hi there, could you please send us a DM with your betting state and email so we can dig into this for you?
0
0
3
@CaesarsHelp
Caesars Sportsbook Support
1 year
We are aware some users in New York are experiencing issues logging into their accounts. Our team is working to fully restore service as quickly as possible.
11
0
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
This issue has now been resolved! Thank you for your patience.
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware that users in MI and IN are unable to login at this time. Our team is looking into this, and we hope to have a resolution as soon as possible. We will provide any updates here as they become available.
10
1
8
3
1
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
Live in-play markets are now back up in all states. Thank you for your patience!
2
1
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
The Caesars Sportsbook mobile app will not be offering any lines for the Kentucky Derby.
5
1
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
This issue has now been resolved. Thank you for sticking with us TN!
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue preventing TN users from logging in. We are working to solve this as quickly as possible. We will provide any updates here as they become available.
1
1
2
0
0
3
@CaesarsHelp
Caesars Sportsbook Support
27 days
Maintenance has been completed, and New York users can now fully access the app/site. Thank you once again for your patience throughout this process.
0
0
3
@CaesarsHelp
Caesars Sportsbook Support
2 years
The Caesars Sportsbook mobile app will not be offering any lines for the 2022 Preakness Stakes. We apologize for any inconvenience.
3
1
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@TheRealStarcher Our team is currently aware of this issue. We are working to solve this as quickly as possible. Please follow @CaesarsHelp for the latest updates. We appreciate your patience!
1
0
1
@CaesarsHelp
Caesars Sportsbook Support
27 days
Maintenance has been completed, and New York users can now fully access the app/site. Thank you once again for your patience throughout this process.
@CaesarsHelp
Caesars Sportsbook Support
28 days
Our New York Sportsbook app & website will undergo scheduled maintenance on 8/28 from 1:00 AM EST onwards. Anticipated duration is approximately 12+ hours. These times are subject to change. During this time, the app/site will be unavailable. Updates to follow upon completion.
1
0
7
0
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
This issue has now been resolved! Thank you for your patience.
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware of an issue impacting our live dealer games in Michigan. We are working to solve this as quickly as possible.
2
1
1
11
1
1
@CaesarsHelp
Caesars Sportsbook Support
2 years
@KillJoiii Hi John, Our team is looking into this now. We will follow up via DM.
1
0
1
@CaesarsHelp
Caesars Sportsbook Support
8 months
Colorado, our current scheduled maintenance is still in progress. As a result, access to accounts is temporarily unavailable. We will continue to keep you updated as maintenance completes.
0
1
2
@CaesarsHelp
Caesars Sportsbook Support
8 months
We're aware of an issue preventing Colorado users from placing live wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
0
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@tlydon17 Hi Thomas, we'd love to look into this for you. Can you please send us a DM?
1
0
1
@CaesarsHelp
Caesars Sportsbook Support
3 months
We are still working to restore service in AZ. We will continue to keep you updated here. Thank you for your patience.
@CaesarsHelp
Caesars Sportsbook Support
3 months
We're aware of an issue preventing Arizona users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
0
2
2
0
0
2
@CaesarsHelp
Caesars Sportsbook Support
11 months
We're aware of an issue preventing some users from placing wagers. Events can be found via live and schedule pages while issue is being resolved. We will continue to keep you updated here.
8
1
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware that some users may have trouble placing SGPs. We are working to resolve this issue as soon as possible.
0
1
2
@CaesarsHelp
Caesars Sportsbook Support
3 months
@dosleprechauns @CaesarsSports We are working to restore service in AZ as soon as possible. For the latest updates, please follow @CaesarsHelp .
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@SmokedOutSports Hi there, we apologize for the difficulties you've experienced with us. Could you please send us a DM with your email address and betting state, so we can have our team look into this for you? Thanks!
0
0
1
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue preventing TN users from logging in. We are working to solve this as quickly as possible. We will provide any updates here as they become available.
1
1
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
Attention sportsbook customers: Please be advised that we have scheduled maintenance taking place Sunday March 12 at 1:30AM local time. During this time, users may not be able to access the app and/or some of its functions. We will keep users updated once this is complete!
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@Joshms95 We currently do not have an MLB jersey promotion. However, our team is aware of the interest, and we will pass along your feedback.
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@CSGO_Grass Our team is currently aware of this issue. We are working to solve this as quickly as possible. Please follow @CaesarsHelp for the latest updates. We appreciate your patience!
0
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@TheRinger1999 Glad we could help!
0
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
Our team is aware of an issue preventing Indiana users from logging in. We are working to solve this as quickly as possible. We will update ASAP.
12
1
2
@CaesarsHelp
Caesars Sportsbook Support
1 year
Tweet media one
0
1
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@TheWizardOfDoge Glad we could help! You too!
1
0
1
@CaesarsHelp
Caesars Sportsbook Support
2 years
@Taylor09703776 Our team is currently aware of this issue in Indiana. We are working to solve this as quickly as possible. Please follow @CaesarsHelp for the latest updates. We appreciate your patience!
0
0
1
@CaesarsHelp
Caesars Sportsbook Support
4 months
@jacjack202 @CaesarsSports Please send us a DM and we can take a look into this!
1
0
0
@CaesarsHelp
Caesars Sportsbook Support
2 years
@radiojoecicero Hi Joe! Could you please send us a DM with your email address and betting state? We would like to look into this for you. Thanks!
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
1 year
This issue has now been resolved. We appreciate your patience!
@CaesarsHelp
Caesars Sportsbook Support
1 year
We are aware some users in New York are experiencing issues logging into their accounts. Our team is working to fully restore service as quickly as possible.
11
0
3
9
1
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
This issue has now been resolved. Thank you for your patience, NJ!
@CaesarsHelp
Caesars Sportsbook Support
2 years
We are aware that users in NJ are unable to login at this time. Our team is looking into this, and we hope to have a resolution as soon as possible. We will provide any updates here as they become available.
23
4
10
7
1
2
@CaesarsHelp
Caesars Sportsbook Support
1 year
@CopeMoney @CaesarsSports Hi there, thanks for the feedback! Our team is actively addressing the issues you've raised, and you can expect to see improvements implemented in the near future.
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
3 months
We're aware of an issue preventing Arizona users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
0
2
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@danshaltiel Hi Dan, thanks for this feedback. I will pass along to the right team here for future consideration!
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@nerdatcooltble Hi, Hardaway played 16 minutes so it will not be a void.
0
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@stonedbetting Hello, can you send us a DM with your email address and your betting state?
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@TheWizardOfDoge Hi, no cryptocurrencies are allowed.
2
0
1
@CaesarsHelp
Caesars Sportsbook Support
4 months
@Joninski @CaesarsSports Hi Jona, Feel free to send us a DM and we will investigate further. Thanks!
0
0
0
@CaesarsHelp
Caesars Sportsbook Support
1 year
We are aware that some users may be experiencing issues placing Same Game Parlay wagers at this time. Our team is actively working on a solution. We will continue to update.
0
1
2
@CaesarsHelp
Caesars Sportsbook Support
4 months
@MoneyCoach99 @CaesarsSports Hello there, feel free to send us a DM and we will be happy to assist you!
0
0
0
@CaesarsHelp
Caesars Sportsbook Support
2 years
@Fanatic610 Hi, we are aware that the app is down for users located in NJ. We apologize for the inconvenience! Our team is currently looking into the issue.
1
0
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
Maryland, this isn’t goodbye, it’s see you later. As required by Maryland regulators, we’re closed for betting until 11/23.
Tweet media one
4
1
2
@CaesarsHelp
Caesars Sportsbook Support
2 years
@mattlisk Hi there, our traders have regraded these wagers. We hope this helps.
1
0
0