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@CaesarsSports
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@CaesarsiCasino
Customer Support. When sending a DM, please include your email, betting state, and a brief description.
We are aware of an issue preventing users from accessing their sportsbook accounts. Our team is working to fully restore service as quickly as possible. We will continue to update.
Caesars Palace Online Casino is unaffected in available jurisdictions.
We are aware of an issue preventing some users from accessing the app. We are working to solve this as quickly as possible. We will continue to keep you updated.
Our team is aware of an issue preventing users in New York from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
Baseball fans rejoice! The MLB regular season ends tonight. At the conclusion of tonight's games, we will begin grading bets for the Regular Season. If your Regular Season bets are not graded by tomorrow, please contact us. We appreciate your patience!
Attention Caesars Sportsbook users: All wagers on the Steelers vs Bills game will remain action.
Per our house rules, when a game is suspended or postponed but played within 7 days of the initially scheduled date, all wagers will be remain action barring a change of venue.
We are aware that users in NJ are unable to login at this time. Our team is looking into this, and we hope to have a resolution as soon as possible. We will provide any updates here as they become available.
We are aware that users in MI and IN are unable to login at this time. Our team is looking into this, and we hope to have a resolution as soon as possible. We will provide any updates here as they become available.
Our team is aware of an issue preventing users from logging in. We are working to solve this as quickly as possible. We will continue to keep you updated here.
We are aware of an issue preventing some users from accessing the app. We are working to solve this as quickly as possible. We will continue to keep you updated.
Our team is currently aware of an issue regarding the "Sunday Night Baseball Same Game Parlay" promotion. We are working to solve this as quickly as possible.
Our team is aware of an issue preventing users in New York from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
We're aware of an issue preventing Indiana users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
We're experiencing issues related to in-play betting. Bets also may see delays in settlement. We're working to resolve these issues as soon as possible.
Our New York Sportsbook app & website will undergo scheduled maintenance on 8/28 from 1:00 AM EST onwards. Anticipated duration is approximately 12+ hours. These times are subject to change.
During this time, the app/site will be unavailable. Updates to follow upon completion.
Our team is aware of an issue causing cashouts to be temporarily unavailable and/or delayed. We appreciate your patience while we work to get this resolved.
We're experiencing issues related to in-play betting. Bets also may see delays in settlement. We're working to resolve these issues as soon as possible.
We are still working through awarding the Caesars Rewards Monthly Bonus Bet. We are aware some Diamond Elite and Diamond Plus customers may have received less than expected. Our team is working on fixing this. We apologize for the inconvenience.
We are aware that users might be encountering delays in receiving their Caesars Rewards Monthly Bonus Bet. Our team is working to get these credited as soon as possible. We appreciate your patience!
@onlyparlays_
Hi JB, a member of our team reached out and left you a voicemail with their direct line. If you could, please give him a call back at your earliest convenience. Thanks!
We're aware of an issue preventing Michigan users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here. Casino games are unaffected.
Our team is aware of an issue preventing users in Illinois from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
Attention Sportsbook users: Please be advised that with the upcoming Sportsbook release scheduled for 11 am PT / 2 pm ET, a brief period of disruption of some services will occur. We appreciate your patience and understanding, and we'll keep you updated throughout the process.
UPDATE: The Bills vs Browns game has officially been moved from Buffalo to Detroit. Per our house rules: “Bets placed on this event prior to the location change will be void.”
Due to public safety concerns and out of an abundance of caution in light of the ongoing weather emergency in western New York, Sunday's game against the Browns will be moved to Ford Field in Detroit.
More info:
We are aware that users might be encountering delays in receiving their Caesars Rewards Monthly Bonus Bet. Our team is working to get these credited as soon as possible. We appreciate your patience!
MLB UPDATE: Bets placed on tonight’s postponed World Series Game 3 between the Phillies and Astros have been refunded to customers. This means users will need to re-bet on tomorrow’s game. Current odds for Game 3 are available here:
FRIENDLY REMINDER: Bets placed on last night’s postponed World Series Game 3 between the Phillies and Astros have been refunded to customers. This means users will need to re-bet on tonight’s game.
We're aware of an issue preventing Michigan users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here. Casino games are unaffected.
We are aware Sportsbook users in New Jersey are experiencing issues placing bets. Casino games are unaffected. Our team is working to fully restore service as quickly as possible.
We are aware of an issue preventing users from accessing their sportsbook accounts. Our team is working to fully restore service as quickly as possible. We will continue to update.
Caesars Palace Online Casino is unaffected in available jurisdictions.
We are aware of an issue preventing some users from accessing the app. We are working to solve this as quickly as possible. We will continue to keep you updated.
We're aware of an issue preventing Indiana users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
@shandershow
Hi there, we apologize for this! Could you please send us a DM with your email address, phone number, full name, and betting state? Thanks!
@MikesWrld88
Hi Mike, we're sorry for the frustration. Please send us a DM with your email address, betting state, and a description of the problem, and we'll work to get it resolved. Thank you.
Our Kentucky Sportsbook app & website will undergo scheduled maintenance on 8/15 from 1:00 AM EST onwards. Anticipated duration is approximately 10+ hours. These times are subject to change.
During this time, the app/site will be unavailable. Updates to follow upon completion.
Attention sportsbook customers: Please be advised that we have scheduled maintenance taking place Sunday March 12 at 1:30AM local time. During this time, users may not be able to access the app and/or some of its functions. We will keep users updated once this is complete!
@_NickKlinger
@CaesarsSports
Early cash out are only offered on specific wagers witch is determined by the traders. If the option is available, you will see it in the app.
Our team is aware of an issue preventing users in New York from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
We are aware some users in New York are experiencing issues logging into their accounts. Our team is working to fully restore service as quickly as possible.
We are aware that users in MI and IN are unable to login at this time. Our team is looking into this, and we hope to have a resolution as soon as possible. We will provide any updates here as they become available.
Our team is aware of an issue preventing TN users from logging in. We are working to solve this as quickly as possible. We will provide any updates here as they become available.
@TheRealStarcher
Our team is currently aware of this issue. We are working to solve this as quickly as possible. Please follow
@CaesarsHelp
for the latest updates. We appreciate your patience!
Our New York Sportsbook app & website will undergo scheduled maintenance on 8/28 from 1:00 AM EST onwards. Anticipated duration is approximately 12+ hours. These times are subject to change.
During this time, the app/site will be unavailable. Updates to follow upon completion.
Colorado, our current scheduled maintenance is still in progress. As a result, access to accounts is temporarily unavailable. We will continue to keep you updated as maintenance completes.
We're aware of an issue preventing Colorado users from placing live wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
We're aware of an issue preventing Arizona users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
We're aware of an issue preventing some users from placing wagers. Events can be found via live and schedule pages while issue is being resolved. We will continue to keep you updated here.
@SmokedOutSports
Hi there, we apologize for the difficulties you've experienced with us. Could you please send us a DM with your email address and betting state, so we can have our team look into this for you? Thanks!
Our team is aware of an issue preventing TN users from logging in. We are working to solve this as quickly as possible. We will provide any updates here as they become available.
Attention sportsbook customers: Please be advised that we have scheduled maintenance taking place Sunday March 12 at 1:30AM local time. During this time, users may not be able to access the app and/or some of its functions. We will keep users updated once this is complete!
@CSGO_Grass
Our team is currently aware of this issue. We are working to solve this as quickly as possible. Please follow
@CaesarsHelp
for the latest updates. We appreciate your patience!
@Taylor09703776
Our team is currently aware of this issue in Indiana. We are working to solve this as quickly as possible. Please follow
@CaesarsHelp
for the latest updates. We appreciate your patience!
We are aware some users in New York are experiencing issues logging into their accounts. Our team is working to fully restore service as quickly as possible.
We are aware that users in NJ are unable to login at this time. Our team is looking into this, and we hope to have a resolution as soon as possible. We will provide any updates here as they become available.
@CopeMoney
@CaesarsSports
Hi there, thanks for the feedback! Our team is actively addressing the issues you've raised, and you can expect to see improvements implemented in the near future.
We're aware of an issue preventing Arizona users from placing wagers. We are working to solve this as quickly as possible. We will continue to keep you updated here.
We are aware that some users may be experiencing issues placing Same Game Parlay wagers at this time. Our team is actively working on a solution. We will continue to update.
@Fanatic610
Hi, we are aware that the app is down for users located in NJ. We apologize for the inconvenience! Our team is currently looking into the issue.