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Call Center Studio

@CCS4CX

172
Followers
23
Following
504
Media
650
Statuses

AI Infused Cloud Contact Center Software

IL, Chicago
Joined March 2019
Don't wanna be here? Send us removal request.
@CCS4CX
Call Center Studio
1 year
We're here at Contact Islands 2023 as a GOLD sponsor! 🥇 Join us at our stand for an unforgettable experience! At our stand, you'll get the chance to meet our passionate team and explore the cutting-edge solutions we have to offer. 🚀 #CCAP #ContactIslands2023
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@CCS4CX
Call Center Studio
1 year
📢 Day 3 at #ContactIslands2023 🌟 Today our CEO, Cenk Soyak, took the stage as a distinguished speaker at the prestigious #ContactIslands2023 event! 🎙️ He shared valuable insights on "Generative AI: Transforming the IT-BPM Industry." 🚀 #CallCenterStudio
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@CCS4CX
Call Center Studio
4 years
Your contact center is a definitive story of who you are. However, what makes your story distinct from others? Is it your agents or software? Get answers here >>>
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@CCS4CX
Call Center Studio
4 years
Call Center Studio's Multi-tenant feature gives your business the freedom to share high-end resources while keeping data secure and invisible to other tenants — enabling system-wide updates automatically.
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@CCS4CX
Call Center Studio
2 years
We're still energised from being surrounded by great people 🧡 The Call Center Studio Team visited Kenya last week for several business partnerships. We are grateful for Kenya's hospitality and the way they managed and organized our meetings. #africa #callcenterstudio #kenya
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@CCS4CX
Call Center Studio
2 years
You might think that your business is checking off all the necessary to-do of good customer service but you may be surprised at where you're falling short. Good customer service goes beyond a memorized speech. It's about understanding the customer and what they need.
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@CCS4CX
Call Center Studio
2 years
A Bain & Company Study shows that customers are willing to wait on hold/line, as long as they are connected to agents who are capable and genuinely caring to their satisfaction. #contactcenter #callcentersoftware #contactcentersoftware #ccs4cx #cx
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@CCS4CX
Call Center Studio
4 years
Security is a top priority for businesses, matched with convenience and user-friendliness. Call Center Studio has a Secure real-time transport protocol that provides strong encryption for your agents’ VoIP communications. #Secure #contactcentersoftware #CX #callcentersoftware
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@CCS4CX
Call Center Studio
2 years
We had an awesome day at Philipines as gold sponsor of Contact Island 2022 organized by @ Contact Center Association of Philippines and met brilliant, super kind people 🧡 We're looking forward to meeting you in Boracay at the Contact Island 2022 event. #ContactCenter
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@CCS4CX
Call Center Studio
4 years
With Google’s #Wavenet technology your IVR flow for Inbound, Outbound, or Blended contact center can be up and running in less than 10 mins. Available in 40+ languages and 220+ voices, get your contact center running with an AI-powered #IVR flow.
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@CCS4CX
Call Center Studio
2 years
Recap 2022 📞 ☁️ 41 countries, 76 industries, 600+ companies… We made a difference in customer experience together.💥 #2022Recap #callcenterstudio #contactcentersoftware #contactcenter #callcenter #contactcenter #callcentersoftware
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@CCS4CX
Call Center Studio
3 years
It is no coincidence that world-class #brands and businesses choose and trust Call Center Studio as their #contactcenter solution. 😎 Read More: #CallCenterStudio #CallCenter #testimonial #g2
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@CCS4CX
Call Center Studio
4 years
What applications would you like to integrate with your contact center? Call Center Studio is like a mall with several services set up for your convenience. It is integrated with popular applications to save your business time and increase productivity. #CustomerExperience
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@CCS4CX
Call Center Studio
3 years
IVR Systems aren't limited by languages. You can deploy your IVR in different languages and let TTS take care of a decent portion of conversations. Would you like to learn more, let's chat > #TTS #STT #CallCenterSoftware #ContactCenterSoftware
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@CCS4CX
Call Center Studio
2 years
What do you consider a competitive differentiator? Let us know in the comments. 🤔 #contactcenter #callcentersoftware #contactcentersoftware #cx
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@CCS4CX
Call Center Studio
4 years
Call Center Studio’s Softphone provides a lowered cost on equipment with a native WebRTC that eliminates being locked into any expensive hardware system. As one of the most uncomplicated call center software, your training time and costs are minimal. You get 24/7 support.
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@CCS4CX
Call Center Studio
3 years
Our 2021 Call Center Customer Experience Success Kit will help you understand your customers and improve service delivery efficiency. Get the free guide > #customerexperience #CX #callcentersoftware #customerengagement
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@CCS4CX
Call Center Studio
3 years
What will you get with Call Center Studio? 1) A cool, easy-to-use workspace for your agents that boosts their productivity and drives their motivation. 2) An advanced CCaaS with premium enterprise features like Google Dialogflow that guarantee improved customer experiences.
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@CCS4CX
Call Center Studio
3 years
We are looking for a Sales Development Representative to join our team! If you are interested, send your resume to hr @callcenterstudio .com #Hiring #WeAreHiring #Jobs #Talent #Sales #SalesDevelopment
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@CCS4CX
Call Center Studio
3 years
Contact Center AI simplifies your call center operations, helping you better understand the needs of customers. Save time on customer engagement and service delivery while maximizing the problem-solving skills of your agents. Learn more about #CCAI >
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@CCS4CX
Call Center Studio
2 years
Scaling through the Cloud with Call Center Studio 🧡 Endeavor Philippines and JCI Manila held a fascinating event to speak about how the cloud can help businesses scale. One more special thanks to @endeavor_turkey for being with us during this exciting time! #ContactCenter
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@CCS4CX
Call Center Studio
4 years
Call Center Studio has a public API that allows quick and easy integration with third-party applications such as CRM, ERP, Social Networking Messengers. Even better, you get most of these integrations built-in, thus saving you time and money. #Contactcentersoftware #PublicAPI
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@CCS4CX
Call Center Studio
3 years
Did you know that Call Center Studio's Machine Learning and AI-based tools can save up to 300% of your teams' time and increase their efficiency by 400%? Learn More: #Callcenterstudio #Contactcenter #Callcenter #Cloud #Cx #Customerexperience
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@CCS4CX
Call Center Studio
4 years
1/ No one likes to repeat complaints to contact centers again and again, especially when they persist. 70% of customers crave a seamless process when they reach out to contact centers - irrespective of their previous channel of communication - and expect continued conversations.
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@CCS4CX
Call Center Studio
4 years
Call Center Studio has a public API that allows quick and easy integration with third-party applications such as CRM, ERP as well as many applications such as WhatsApp Business and Facebook Messenger. This eases the process of customer service delivery, provides better #CX
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@CCS4CX
Call Center Studio
2 years
The longest recorded customer service call was by Steven Weinstein, which took 10 hours and 43 minutes! We can't help but wonder, what were they talking about? Any thoughts? 😲😱 😲😱 #contactcenter #callcentersoftware #contactcentersoftware #Whatsapp #WhatsappBusiness
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@CCS4CX
Call Center Studio
2 years
Call Center Studio placed at the top in Software Advice’s FrontRunners Report for IVR Software! 🥳🧡 @SoftwareAdvice #ccs #ccs4cx #contactcenter #callcentersoftware #contactcentersoftware #softwareadvice
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@CCS4CX
Call Center Studio
2 years
We are looking for a Marketing Director to join our team! If you are interested, send your resume to hr @callcenterstudio .com #Hiring #WeAreHiring #Jobs #Talent #MarketingDirector #MarketingJobs
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@CCS4CX
Call Center Studio
4 years
With over 1.5 billion active users in 180 countries, new generation customers are looking for comfortable, reliable, and familiar platforms to reach their favourite brands.
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@CCS4CX
Call Center Studio
2 years
Can you imagine having your customers wait for that long? #contactcenter #callcentersoftware #contactcentersoftware
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@CCS4CX
Call Center Studio
4 years
On #InternationalNursesDay , we appreciate nurses for their selfless and relentless service. Thank you for taking care of us, especially in this life-altering time.
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@CCS4CX
Call Center Studio
4 years
Laced with Google Dialogflow, you can reduce your contact center call traffic by around 60% with tools like Whatsapp Business, Chatbot, Messenger and Webchat. #ContactCenterSoftware #Dialogflow #Chatbots #CallCenterSoftware
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@CCS4CX
Call Center Studio
3 years
Just some of the CCS benefits our customers use to spice up their contact center operations. 💬✨ Start your journey: #CallCenterStudio #ContactCenter #CallCenter #Saas
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@CCS4CX
Call Center Studio
4 years
In 1750BC, a man called Nanni wrote to Ea-Nasir on a clay tablet complaining about the wrong grade of copper ore that was delivered to him. We hope Nanni got the right ore he had ordered. Details here >>> #CX #CustomerService #CallCenter
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@CCS4CX
Call Center Studio
3 years
A good contact center solution should deliver itself on a good, stable platform while providing features that increase productivity. Read the 4 criteria you need to consider when choosing CC software. For more details, please click on the link >>>
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@CCS4CX
Call Center Studio
3 years
You don't need to spend an extra budget on different customer requests in your #ContactCenter . With Smart IVR, you build once and deploy in multiple regions and languages. 🔢 💯 Learn more: #CallCenterStudio #CallCenter #Customer #IVR #SmartIVR
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@CCS4CX
Call Center Studio
4 years
Celebrating a world without limits to ingenuity, beauty, and achievements. Happy #InternationalWomensDay #IWD2021 #ChooseToChallenge
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@CCS4CX
Call Center Studio
4 years
Linked with specific customers, wrap-up codes give your agents a glance at information about a customer’s history with your business, which can help determine the future value of leads and tailoring of services. See how it works
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@CCS4CX
Call Center Studio
4 years
Technology is evolving, and businesses are looking for a more cost-efficient way of delivering top customer service experiences that meet up with the ever-growing demands of consumers. #CloudContactCenter #CX
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@CCS4CX
Call Center Studio
9 months
It's the perfect time to maximize your time and boost business productivity with Call Center Studio! 🕒 🚀 Reach more customers by optimizing your business processes like automatic dialing, data analytics, and advanced call management. 📞 #CallCenter #ccs #productivity
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@CCS4CX
Call Center Studio
3 years
Experience the comfort of secure communication between your business and your customers with our number masking feature. 🔒🛡️ Learn more: #CallCenterStudio #ContactCenter #CallCenter #Saas #NumberMasking
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@CCS4CX
Call Center Studio
2 years
Contact centers thrive with us, and we thrive with you! We owe a huge shout-out to our... 600+ clients who are now our partners, and 100+ employees who are now like family! Thank you for making us, who we are: #contactcenter #callcentersoftware
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@CCS4CX
Call Center Studio
4 years
About 6.7% of working hours will be wiped out globally in the second quarter of 2020. Join iWorld Connect and Call Center Studio as we discuss tech solutions for businesses. Date: Monday April 27th, 2020. Time: 4PM (AST) Register now >>> #webinar
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@CCS4CX
Call Center Studio
3 years
Elevate Your Customer Service with Cloud Native Contact Center Software. No hardware. All your agents need is internet access and they can start helping customers. 👋✅ Start your journey: #CallCenterStudio #CallCenter #ContactCenter
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@CCS4CX
Call Center Studio
3 years
Increase your sales and first-call close rate with Outbound call center tools developed for improved productivity, superior customer service, and reduced operating costs. Please follow the link to learn more >
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@CCS4CX
Call Center Studio
2 years
Call Center Studio's custom solution helped Volvo experience a drastic improvement in contact time, which decreased from 29 hours 53 minutes to 1 hour 15 minutes, while increasing their number of contacted leads by 13%. Read our case study to learn more:
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@CCS4CX
Call Center Studio
1 year
Businesses often need clarification when faced with the inevitable choice between VoiceBot and Chatbot. #callcenterstudio #ccx4cx #contactcenter #callcentersoftware #contactcentersoftware #cx #cloudcallcenter
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@CCS4CX
Call Center Studio
3 years
Your call center software + CRM integration is the recipe for personalized experiences. Deliver a "one-customer" experience using voice, chat, social media, and email touchpoints - all on one dashboard. Discover other recipes >>> #cx #crm #callcenter
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@CCS4CX
Call Center Studio
4 years
Put an end to your customers' privacy concerns with number masking. Provide secure communication by anonymizing the conversation between your call center employees and customers. #CallCenterSoftware #contactcenter
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@CCS4CX
Call Center Studio
4 years
Tomorrow is #programmersday . At Call Center Studio, we are celebrating a day earlier. From 1s and 0s, life-enhancing solutions are created. There won’t be great UXs for clients and customers without programmers. Happy 256th Day of the year! #CX #CallCenterSoftware
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@CCS4CX
Call Center Studio
2 years
The first step in exceeding your customer expectations is to know those expectations. No hardware. No software. No maintenance fees. NO PROBLEM! All your agents need is internet access and they can start helping customers.👋✅ #CallCenterStudio #CallCenter #ContactCenter
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@CCS4CX
Call Center Studio
4 years
Preview dialer enhances your outbound contact center agents with customer insight during interactions, ensuring a personalized experience. Discover more call center studio features #contactcentersoftware #callcentersoftware #CX #PreviewDialer
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@CCS4CX
Call Center Studio
8 months
Cheers to New Beginnings!💫 We wish you a prosperous and joyful new year!🎉🎅 #HappyNewYear #Welcome2024 #CallCenterStudio
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@CCS4CX
Call Center Studio
3 years
Although used interchangeably, these two are not the same. Swipe left to discover the key difference 👀✨ #CallCenterStudio #ContactCenter #CallCenter #Saas
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@CCS4CX
Call Center Studio
4 years
Cloud PBX or Cloud Contact Center…Read This Before You Decide
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@CCS4CX
Call Center Studio
1 year
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@CCS4CX
Call Center Studio
4 years
Cloud-based call centers are slowly substituting the on-premise call centers. As of 2008, the adoption rate of cloud-based contact centers was 2.2%. In 2017, 62% of organizations had moved to a cloud-hosted call center software solution. Read details >
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@CCS4CX
Call Center Studio
3 years
At Call Center Studio, our goal isn't only to provide businesses with the perfect contact center solution but to also make sure agents are having their best work experience and that customers are delivered the best possible journey. 💯 #CallCenterStudio #ContactCenter
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@CCS4CX
Call Center Studio
2 years
Customers stay loyal to a brand when they feel valued. That’s why you should always make your customers feel special! Discover 6 ways to make your customers feel valued. #CallCenterStudio #ContactCenterSoftware #ContactCenter #CallCenter #Client #CCaaS #customer
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@CCS4CX
Call Center Studio
4 years
Is it possible to migrate your contact center in just 10 mins? Adopting cloud technology takes little to no time. Read the details here >>> #Cloudtechnology #contactcenter #callcenter #CX #Omnichannel
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@CCS4CX
Call Center Studio
2 years
89% of consumers are likely to buy from you again but only if they have an outstanding customer experience! #callcenterstudio #ccx4cx #contactcenter #callcentersoftware #contactcentersoftware #cx #cloudcallcenter
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@CCS4CX
Call Center Studio
2 years
We are looking for a Sales Specialist to join our team! If you are interested, send your resume to hr @callcenterstudio .com #Hiring #WeAreHiring #Jobs #Talent #Sales #SalesSpecialist
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@CCS4CX
Call Center Studio
2 years
WhatsApp Business is one of the advanced contact center solutions provided by Call Center Studio. 💬 Contact us to learn more: #CallCenterStudio #ContactCenterSoftware #ContactCenter #CallCenter #Client #CCaaS #customer #WhatsappBusiness
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@CCS4CX
Call Center Studio
4 years
#Webinar : Are you yet to register for today's webinar with @amgdigitalbh ? Join us by 4pm (AST) as we discuss tech solutions for businesses to navigate through the COVID-19 pandemic.
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@CCS4CX
Call Center Studio
2 years
Call Center Studio Spotify Wrapped 2022!💥 Here is the summary of our thrilling year ☁️🎧 #CallCenterStudio #SpotifyWrapped
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@CCS4CX
Call Center Studio
4 years
With Bullseye routing, your callers are assigned to the best-fit group of agents for tailored interaction. Where Bullseye agents are not available within a customizable number of seconds, the next pool of agents with the closest skills are assigned the interaction. #CX
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@CCS4CX
Call Center Studio
4 years
Did You Miss Our Webinar? Watch It Here 😊 >>> . || You can also listen to the audio version on Soundcloud >>>
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@CCS4CX
Call Center Studio
3 years
Elevate your call center operations. Switch to the convenience of a complete cloud solution. No set-up or maintenance fees. All your agents need is internet access, a headset, and a PC. Lets chat > #ContactCenterOperations #CallCenterSoftware
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@CCS4CX
Call Center Studio
4 years
A complete cloud solution means your agents can work from anywhere in the world. Migrate your contact center to an entirely cloud-based solution. Get a free demo [] - #contactcenter #callcentersoftware #truecloudsolution #contactentersoftware #cx #Wfh
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@CCS4CX
Call Center Studio
4 years
1/ According to the International Labour Organization (ILO), the COVID-19 crisis is expected to wipe out 6.7% of working hours globally in the second quarter of 2020 - equivalent to 195 million full-time workers. In the face of this, how can businesses stay afloat...
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@CCS4CX
Call Center Studio
3 years
Our Salesforce integration ensures that your agents have instant access to customer details and historical data that provide insights for every call – all on a single screen. Learn more: #CallCenterStudio #ContactCenter #CallCenter #Saas #Salesforce
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@CCS4CX
Call Center Studio
6 months
Celebrating the women who inspire us every day. ✨ Together, we're stronger. 💪 Happy #WomensDay ! #InternationalWomensDay #CallCenterStudio
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@CCS4CX
Call Center Studio
4 years
Call Center Studio brilliantly maximizes CRM integrations to provide your contact center agents with customers’ query history across any of your multi-channel platforms. Your agents get predictive information that helps you increase the FTR rate and deliver personalized CXs.
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@CCS4CX
Call Center Studio
1 year
If you love your customers, why keep them waiting? CCS ensures better brand interaction, so your support team can solve 80%+ of inquiries instantly with an AI-powered brand interaction platform. #callcenterstudio #contactcentersoftware #contactcenter #callcenter #client #ccaas
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@CCS4CX
Call Center Studio
2 years
At Call Center Studio, our goal isn't only to provide businesses with the perfect contact center solution but also to ensure agents have the best work experience and that customers are delivered the best possible journey. 💯 ➡️ #callcenterstudio
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@CCS4CX
Call Center Studio
4 years
With the voice signature feature, you can recognize your customers by their voices and enable them to benefit from special services quickly and effortlessly. How are you maximizing your call center software for customer satisfaction? #Callcentersoftware
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@CCS4CX
Call Center Studio
2 years
What can Call Center Studio's award-winning Dialers do for you? It can help you save time and close more deals by freeing you of lengthy copy-paste processes! Learn More:
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@CCS4CX
Call Center Studio
2 years
We're still energized from being surrounded by great people 🧡 Thank you partners and attendees for joining us at the CCAP 2022. #endeavorphilippines #endeavorturkiye #cloud #callcenter
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@CCS4CX
Call Center Studio
4 years
1/ Setting up a cloud-based contact center is usually no more complicated than installing a mobile phone. Integration is usually a challenge for on-premise as it involves licensing and installation, which becomes a nightmare for even the most experienced IT professionals.
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@CCS4CX
Call Center Studio
4 years
What are your customers asking? How do your agents handle requests? What is the first time resolution rate per agent? Get fast insight into your team’s performance with Google BI & Analytics real-time and customized graphical reporting. #Callcentersoftware #CX
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@CCS4CX
Call Center Studio
4 years
[Weekly News Update] Men are more willing to pay extra for better customer service — 55% versus only 36% of women. Fully twice as many men (18%) as women (9%) are willing to pay a surcharge up to 10% for better support.
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@CCS4CX
Call Center Studio
4 years
1/ Deliver a seamless brand experience to your clients with omnichannel communication - text, webchat, social media, mobile messaging, telephone and more more options.
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@CCS4CX
Call Center Studio
3 years
Keep your team's productivity at the highest level and let your #ContactCenter agents work seamlessly from any location.💻📶🗺️💪🏻 Start Your Journey: #CallCenterStudio #ContactCenterSoftware #Workfromhome #Remotecontactcenter #remotecallcenter
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@CCS4CX
Call Center Studio
2 years
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@CCS4CX
Call Center Studio
4 years
1/ Chatbots help in streamlining B2C interaction and enhance efficiency in resolving customer requests, improve customer experience, and minimizing operational cost by 30% [SalesForce]. 90% of businesses report faster complaint resolution with bots [MIT Technology].
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@CCS4CX
Call Center Studio
4 years
Call Center Studio is preferred by the world’s biggest brands and outsourcers thanks to our enterprise-grade feature set, flexibility, and scalability. Check out our case studies for more information about Call Center Studio’s projects. #CX #Cloud
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@CCS4CX
Call Center Studio
1 year
👉 In customer service, even a slight change in your choice of words can make a huge difference. #callcenterstudio #contactcentersoftware #contactcenter #callcenter
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@CCS4CX
Call Center Studio
4 years
We must be intentional about protecting the earth from the threat of climate change. - Maintain a good hygiene. Clean up your environment. - Use energy efficient light bulbs to reduce greenhouse gas emission. What actions are you taking to protect the earth? #EarthDay2020
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@CCS4CX
Call Center Studio
2 years
We are proud to be a gold sponsor of Contact Islands’22 by CCAP in Boracay! The event will be held on 19-21 October, and Call Center Studio will wait for your visit there. #ContactIslands #CallCenterStudio #ContactCenterSoftware #ContactCenter #CallCenter
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@CCS4CX
Call Center Studio
3 years
The perfect customer experience has never been more effortless. Automate challenging tasks with Call Center Studio technology and make every agent your top agent. Effective and efficient! #CallCenterStudio #ContactCenterSoftware #ContactCenter #CallCenter
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@CCS4CX
Call Center Studio
2 years
We've been recognized... again! ⭐😎 GetApp 🎖️ Call Recording 🎖️ Contact Center 🎖️ Telephony 🎖️ VoIP #ccs #ccs4cx #contactcenter #callcentersoftware #contactcentersoftware #getapp
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@CCS4CX
Call Center Studio
2 years
One of the best parts of working remotely is that you get to find talent, wherever in the world they are! Say “hi!” to Hilal, our new Marketing Director joining us from rainy London! We once more welcome her to our great team! #CallCenterStudio #Career #Team #CallCenter
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@CCS4CX
Call Center Studio
1 year
Multilingual customer support can enhance the customer experience to unprecedented levels. This approach can allow you to expand your sales into new markets, strengthen relationships with foreign customers, and more. #CallCenter #ContactCenter #Cloud
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@CCS4CX
Call Center Studio
2 years
CallCenterStudio allows you to keep track of your agent’s performance, so you can keep the call center running smoothly and intervene when necessary. #callcenterstudio #ccx4cx #contactcenter #callcentersoftware #contactcentersoftware #cx #cloudcallcenter
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@CCS4CX
Call Center Studio
3 years
Customer-centricity starts by focusing on customers' needs and how they want to interact with your business - not your products, features, or revenue model. ✨ #CallCenterStudio #ContactCenterSoftware #ContactCenter #CallCenter #CCS4CX #Customer #revenue
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@CCS4CX
Call Center Studio
3 years
Check out these 6 essential features of a cloud-born CCaaS that will help do everything you're currently doing at your operations in a better and more efficient way! #CallCenterStudio #ContactCenterSoftware #ContactCenter #CallCenter #CloudApp #CloudTechnology
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@CCS4CX
Call Center Studio
1 year
Call Center Studio doesn’t require hardware, downloads, or app installs. Easily set up your contact center so your sales and support team can start reaching out to your customers and leads. #contactcenter #callcentersoftware #contactcentersoftware
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@CCS4CX
Call Center Studio
5 months
🌺Exciting Spring News from Call Center Studio!🏆 We’re blooming with pride this season! The #G2 Spring 2024 Report has awarded us 8 prestigious badges 🌟 All thanks to your amazing support and feedback. #G2Spring2024 #CallCenterStudio #ContactCenter #ccs4cx
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@CCS4CX
Call Center Studio
3 years
One of the flexes of being a CCaaS built directly on Google and having a serverless architecture is providing businesses with tons of free, built-in integrations. #CallCenterStudio #ContactCenter #CallCenter #integration #AppEngine #Hubspot #Zoho #Salesforce #Sap #Pipedrive
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@CCS4CX
Call Center Studio
2 years
Customers prefer the fastest and easiest way for themselves when they contact you. Manage your WhatsApp number with your entire team and provide a better experience to your customers with WhatsApp Business API. #contactcenter #callcentersoftware #contactcentersoftware
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