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BrandenCX Profile
BrandenCX

@Branden_A_CX

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308
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CX aficionado, musician, psychologist, researcher, trader, photographer, & cat dad

Joined December 2023
Don't wanna be here? Send us removal request.
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@Branden_A_CX
BrandenCX
6 days
Friends, reminder that each week @PropFirmMatch gives out 3x $5K accounts via our newsletter. This is a great opportunity to try out a new prop firm or test a new strategy you have in mind for free. Each member gets entered into the giveaway automatically. Not a member? Join
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@Branden_A_CX
BrandenCX
2 months
Hi Friends, I’m happy to announce that I’ve accepted the offer as Head of Partner Relations at @PropFirmMatch . I’m excited for this next career journey. @PropFirmMatch has become the industry standard for ethics, professionalism, and world-class support in the prop firm industry,
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@Branden_A_CX
BrandenCX
8 months
The first 24 hours of launching live customer support from @SmartPropTrader 's website has been a huge success 🙌 Here are some juicy stats supporting why SPT has the best CS of any firm: CSAT: 100% 😊 First response time: 57s 🏃‍♀️ Thanks to everyone who has reached out so far!
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@Branden_A_CX
BrandenCX
8 months
Very proud to announce that @SmartPropTrader has just launched live chat support on our website! We welcome everyone to try out the new support platform and receive high-caliber service from our world-class support team 🙌🚀
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@Branden_A_CX
BrandenCX
8 months
Interested in testing your prop trading skills at a low entry cost? Be sure to utilize SPT4EVER promo code for 40% off $10K and $25K challenges while you still can on @SmartPropTrader ⏲️⏳🙌
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@Branden_A_CX
BrandenCX
8 months
Turning market insights into profitable actions is both an art and science🎨🧪📈 #MarketInsights #proptrading #propfirm
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@Branden_A_CX
BrandenCX
8 months
Reading this kind of review really speaks to the high-caliber customer experiences @SmartPropTrader consistently delivers to its members. Way to go Carlpe!🏆
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@Branden_A_CX
BrandenCX
8 months
Transformative and seamless, @SmartPropTrader 's journey is fueled by a commitment to high-caliber customer support. Elevate your prop trading experience by partnering with us🤝📈 #propfirm #CustomerExperience
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@Branden_A_CX
BrandenCX
8 months
@SmartPropTrader Happy to join such a world-class team! 🚀📈🙌
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@Branden_A_CX
BrandenCX
3 months
Coming live from my home office 😎 Thanks for everyone’s positive feedback regarding @SmartPropTrader new product offerings. Plenty more surprises planned, stay tuned 🚀
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@Branden_A_CX
BrandenCX
4 months
This $9,039.88 trade was fun, and halfway there to passing my Phase 1 challenge account. GJ for the win! Will post more progress, win or lose 📈
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@Branden_A_CX
BrandenCX
5 months
Only a matter of time until @SmartPropTrader makes it in the top 3 rankings 🙏
@PropFirmMatch
Prop Firm Match
5 months
Prop Firms with the Highest Rated Customer Care 🔍 - Firms with 20 or more reviews 🥇 My Flash Funding 🥈 Aqua Funded 🥉 The 5ers 4. Funded Engineer 5. FTMO 6. Smart Prop Trader 7. Alpha Capital Group 8. My Funded FX 9. Instant Funding 10. Crypto Fund Trader 11. Funding Pips
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@Branden_A_CX
BrandenCX
5 months
Consistent Payouts ✅ Professionalism ✅ Community first mindset ✅ Clear rules & transparency ✅ Yep, @SmartPropTrader will always be the smart choice.
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@Branden_A_CX
BrandenCX
7 months
@SmartPropTrader is sharing the love this month 🥰Who's ready to get T'd up with these awesome promos?! 🏌️‍♂️⛳️
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@Branden_A_CX
BrandenCX
7 months
@SmartPropTrader Loving this roundtable 🙌
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@Branden_A_CX
BrandenCX
8 months
Mastering the art of risk management is the heartbeat of successful prop trading. 💚🧠💸 #riskmanagement #proptrading #FinancialLiteracy
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@Branden_A_CX
BrandenCX
8 months
Today marks the 10th day since @SmartPropTrader launched live support on our website. So how're we doing? # of interactions = 1,259 😲 # of surveys = 154 💪 average CSAT= 96% 😊 These are the strongest metrics I've ever seen at a fin-tech, and we're only getting started 📈 🚀
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@Branden_A_CX
BrandenCX
7 months
Who's embracing the opportunities in the market today?! 💼📈 Every chart tells a story, are you ready to write your success story? Only 2 days left to take advantage of @SmartPropTrader 's promo -> SPT4EVER 🙌⏳ #propfirm #marketopportunities #financialfreedom
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@Branden_A_CX
BrandenCX
5 months
Your competition isn't other people. Your competition is your procrastination, your negative energy, and your comfort zone. Compete against that 👊
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@Branden_A_CX
BrandenCX
4 months
When determination meets dedication, the impossible becomes achievable. Shoutout to the entire @SmartPropTrader Customer Success team on obtaining an almost perfect Customer Satisfaction rating this past week 🤩🙌
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@Branden_A_CX
BrandenCX
5 months
@RyanSPT17 @TradeConnectVVS Let’s go!! 🚀📈
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@Branden_A_CX
BrandenCX
7 months
The proof is in the pudding... or CSAT survey response Not only does SPT deliver optimal customer experiences, but we do so quickly and efficiently 🏃‍♂️ 📈 🙌 #proptrading #customerexperience #fivestarservice
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@Branden_A_CX
BrandenCX
6 months
Wanna know something cool? @SmartPropTrader just launched Match-Trader and a huge promo for the rest of March to celebrate. Check it out why don’t ya! 😎
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@Branden_A_CX
BrandenCX
9 months
@SmartPropTrader Let's go!!! 🚀🚀
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@Branden_A_CX
BrandenCX
6 months
Minor update for everyone who submitted a request yesterday to migrate to Match-Trader, we just submitted the first batch of customers to be migrated. The process should take 1-2 business days to process but we are hoping to turn it around sooner. Please keep an eye on your inbox
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@Branden_A_CX
BrandenCX
6 months
Savvy trades, sharp decision making, and of course, a killer promo code! 💼💸💡 Dive into the weekend and save big using code "MarchMatch". Let's turn those savings into profits, shall we?🚀
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@Branden_A_CX
BrandenCX
5 months
Seeing all of these honest traders getting back on their trading journey with the help of SPT warms our hearts♥️🙌 visit our website to fill out a prop firm relief application if you were negatively impacted recently by another firm, @SmartPropTrader will be there to save the
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@Branden_A_CX
BrandenCX
5 months
SPT has and will always strive to be 100% transparent with our community members. We publish all of our rules clearly on the website for everyone to review ahead of time before supporting our firm.
@Branden_A_CX
BrandenCX
5 months
@siixf @PropFirmMatch A few important points to make here: 1. Lots of firms do this, this isn't unique to SPT. 2. We only publish the interview if traders give us permission to do so. 3. There have been some traders who decline to have the interview published and afterward, actually request that we
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@Branden_A_CX
BrandenCX
3 months
This is a popular question that comes up often. Hope you all enjoy my video response. To learn more, visit SPT's Help Center. We put everything in writing ✍️🧠 What is a Prop Firm?
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@Branden_A_CX
BrandenCX
8 months
In a world of infinite choices, your distinction lies in how you treat customers. Elevate your customers' journey, exceed their expectations, and watch your business flourish. Customer experience goes beyond strategy; it's a dedication to creating lasting connections.
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@Branden_A_CX
BrandenCX
8 months
@SmartPropTrader Well said! You don't get any special incentive to finish a challenge faster than someone else. Rather, rushing does increase a trader's probability of failure 🧠
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@Branden_A_CX
BrandenCX
8 months
Your financial well-being is your own personal canvas, and with strategic brush strokes, you paint the masterpiece of your future. 🚀💰 #PropTrading #FinancialFreedom #EmpowerYourFuture
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@Branden_A_CX
BrandenCX
6 months
"A man's reach should exceed his grasp" ~ Robert Browning Who's ready to grasp at these March savings?! 🙌
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@Branden_A_CX
BrandenCX
9 months
I am very honored to lead the CS team at @SmartPropTrader forward to a successful 2024! This will be our best year yet 😎 stay tuned for more!!
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@Branden_A_CX
BrandenCX
5 months
The traders who survive and thrive are those who wait and stick to their strategy... you gotta believe to achieve in this industry 🧠📈
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@Branden_A_CX
BrandenCX
6 months
One thing I've learned over the course of interviewing the best traders in the industry: Patience isn't just a virtue, it's a powerful strategy in trading. Trust the process, stay disciplined, and remember: the best trades often unfold over time. #PatiencePaysOff 💼📈
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@Branden_A_CX
BrandenCX
3 months
@TradeConnectVVS Best of luck traders!🤞🚀
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@Branden_A_CX
BrandenCX
6 months
Out here repping @SmartPropTrader at @EthereumDenver 🤖🙌
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@Branden_A_CX
BrandenCX
8 months
Who's ready to bring in the New Year with @SmartPropTrader by charting new heights in the world of trading - where strategy meets opportunity, and every market move is a chance to redefine success!? 📈✨ #PropTrading #Inspiration 💸💰
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@Branden_A_CX
BrandenCX
4 months
@Mustafa75314941 @Tamainairafx1 You said it, my friend! 🙌🙌
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@Branden_A_CX
BrandenCX
5 months
@siixf @PropFirmMatch A few important points to make here: 1. Lots of firms do this, this isn't unique to SPT. 2. We only publish the interview if traders give us permission to do so. 3. There have been some traders who decline to have the interview published and afterward, actually request that we
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@Branden_A_CX
BrandenCX
7 months
Reading high quality reviews like this really makes my day shine 🙌 only the best customer experiences delivered from the @SmartPropTrader team 📈 #CustomerSatisfaction #FinTech
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@Branden_A_CX
BrandenCX
6 months
💡Quality of Trades > Quantity of Trades
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@Branden_A_CX
BrandenCX
8 months
🚀 Ready to embrace 2024 with a powerhouse Customer Success team in #Fintech 💼✨ As we venture into the New Year, @SmartPropTrader plans to amplify client success, innovation, and unwavering commitment to our members. 🌐💙 Here's to navigating challenges, driving growth, and
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@Branden_A_CX
BrandenCX
4 months
@Mona_Trades @SmartPropTrader Sounds like you're enjoying the test drive 🚘🙌
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@Branden_A_CX
BrandenCX
5 months
We launched a customer testimonial page on our website today! If you've left us a positive review recently, you will likely see your feedback featured. Anyone who would like to submit a testimonial about SPT, please feel free to submit one on this page: 🤩
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@Branden_A_CX
BrandenCX
5 months
What a great customer testimonial!! As a reminder, you can submit a customer testimonial for us to list on the website using the link below 🚀
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@Branden_A_CX
BrandenCX
8 months
The market rewards those who persist with knowledge, determination, and adaptability. Elevate your trading game, and conquer the charts! 🧗📈🙌 #PropTradingMastery #FinancialSuccess #FinancialGoals
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@Branden_A_CX
BrandenCX
9 months
To kick-off the start of my X account, here's one of my favorite quotes about success: “Wealth is not about having a lot of money; it's about having a lot of options.” ~Chris Rock
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@Branden_A_CX
BrandenCX
4 months
@RyanSPT17 @JadeJMA1 @ezy_kay @HQ7341152389274 @AT_capital1 @Sniper101 @bryyn_k @carlosbc_20 @LhordKhay2 @Goodness_awe All winners have been messaged prize redemption codes minus @sniper101 who isn't eligible for messages. Please reach out to @DerahSPT for your code. Thanks!
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@Branden_A_CX
BrandenCX
3 months
Who's ready for the next BTC ATH??!!? 📈 🚀💸
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@Branden_A_CX
BrandenCX
4 months
@SmartPropTrader Woohoo to the moon! 🚀🌕
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@Branden_A_CX
BrandenCX
8 months
@RyanSPT17 Much appreciated boss 🙌
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@Branden_A_CX
BrandenCX
4 months
@anandmoorthy96 @Mona_Trades @SmartPropTrader Coming soon, stay tuned to @SmartPropTrader 's announcements 🚀
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@Branden_A_CX
BrandenCX
4 months
@SmartPropTrader ...👀👀
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@Branden_A_CX
BrandenCX
8 months
@SmartPropTrader only the best for our members! 💪
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@Branden_A_CX
BrandenCX
8 months
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@Branden_A_CX
BrandenCX
4 months
@Tamainairafx1 All videos submitted will be featured on the website. We don't cherry-pick our customer testimonials. Out of the videos submitted, our team will be picking the best one for the giveaway. The drawing will be completed in 24 hours 🚀
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@Branden_A_CX
BrandenCX
4 months
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@Branden_A_CX
BrandenCX
6 months
important reminder... change leads to growth 🧠📈 #positivechange #adaptable #FinancialGoals
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@Branden_A_CX
BrandenCX
6 months
The Crypto market is about to explode to new heights, which coin are you investing in? 🤔
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@Branden_A_CX
BrandenCX
6 months
Here at @SmartPropTrader , we are 100% dedicated to maintaining a high-caliber customer experience. This means when the industry is getting rocky for all involved, we strap ourselves in to continue to deliver the best user experience possible. SPT has got our users' backs 🙌
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@Branden_A_CX
BrandenCX
3 months
@Ashcryptoreal 😎🙏🙏
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@Branden_A_CX
BrandenCX
3 months
@Mustafa75314941 @SmartPropTrader Sounds good! I do want to do an AMA soon in the future. Would love to share more with the amazing community 🤩
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@Branden_A_CX
BrandenCX
4 months
@Mustafa75314941 Thank you kind sir! 🏌️‍♂️⛳️
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@Branden_A_CX
BrandenCX
4 months
@Aaz3002 Thank you! 🎯
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@Branden_A_CX
BrandenCX
5 months
@Mona_Trades @SmartPropTrader Congratulations, Mona! First of many more to come 🤩
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@Branden_A_CX
BrandenCX
7 months
@thegreytrader20 @TradeConnectVVS Rest assured, we will ensure our customers experience no negative impacts from the transition. We will provide only the best experience for our members.
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@Branden_A_CX
BrandenCX
6 months
In light of all of the news ongoing, it's important to remember the following: Trust is the cornerstone of successful prop trading firms. From market strategies to client relationships, every operation hinges on trust. Without it, the foundation crumbles. #TrustInBusiness
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@Branden_A_CX
BrandenCX
7 months
Exciting news! We're upgrading our tech on 02/27/2024 to enhance your trading experience at Smart Prop Trader. ✅ Action Required: Please close all open positions by 02/27/2024, 2pm EST. ✅Your trading data will be safely transferred ✅USA traders can resume challenge purchases
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@Branden_A_CX
BrandenCX
8 months
@Mustafa75314941 Amen to that 🙌💯
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@Branden_A_CX
BrandenCX
5 months
@Mona_Trades @SmartPropTrader Look out for the cook out! 🍳🚀
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@Branden_A_CX
BrandenCX
4 months
@Mustafa75314941 @SmartPropTrader Thank you! That's because SPT Traders = 👑🤩
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