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Boost Mobile Care Profile
Boost Mobile Care

@BoostCare

23,814
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1,819
Following
2
Media
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Official Twitter for Boost Mobile customer care. We offer support here 6am-10pm MT 7 days/week! Also follow @BoostMobile for all other updates.

Englewood, CO
Joined August 2010
Don't wanna be here? Send us removal request.
@BoostCare
Boost Mobile Care
2 years
Due to an internal systems issue, some users may experience difficulty with their Boost Mobile accounts, paying their bill, or reaching Boost Care. Please be assured that your wireless service is not affected by these issues and your service will not end due to non-payment.
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@BoostCare
Boost Mobile Care
2 years
We apologize for any disruptions you may be having. We experienced an internal network issue this morning that is currently affecting our internal servers and IT telephony. Our teams are working to restore systems as soon as possible. Thank you for your patience.
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@BoostCare
Boost Mobile Care
7 years
I understand your frustration, Chckn. Let’s do some investigating. The upgrades are only available at the store. We don't do it online. -MQ.
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@BoostCare
Boost Mobile Care
7 years
Data service in the North Central region is fully restored. Thank you for your patience and we apologize for the inconvenience.
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@BoostCare
Boost Mobile Care
7 years
@MeanStreetsOMA Oh we're sorry to hear that! If you haven't already contacted your local police, do that right away. Is everyone OK? -MR
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@BoostCare
Boost Mobile Care
7 years
Hold the phone! We have 5 easy ways to manage your Boost Mobile account 24/7 #BoostCommunity
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@BoostCare
Boost Mobile Care
10 years
@WaltJrTho Hello Walt, why would you say this? Is there a purpose for this? Our services are for everyone and not a specific ethnicity. ^ER
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@BoostCare
Boost Mobile Care
11 years
@RoyalTrillness yes our services offers android devices at this price. Please feel free to check out our website http://t.co/Ht5tQraKiZ. ^TF
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@BoostCare
Boost Mobile Care
5 years
@ToofineHineline Hi Mitchell. Is there anything else we can help you with? -AM
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@BoostCare
Boost Mobile Care
5 years
The #Samsung A6 just got a pie in the face! In a good way! #BoostCommunity #AndroidPie
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@BoostCare
Boost Mobile Care
1 year
Thank you for your patience. Our apps, website, and customer care center have been restored. Customer service reps are available via chat or phone from 6 a.m.–10 p.m. MDT daily, but wait times may be longer than usual due to higher-than-normal call volume.
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@BoostCare
Boost Mobile Care
5 years
#Samsung S8+ update restores LTE after the #AndroidPie killed it. Update ASAP!! #BoostCommunity
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@BoostCare
Boost Mobile Care
2 years
Our teams are working hard to restore systems as soon as possible. Thank you for your patience.
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@BoostCare
Boost Mobile Care
9 years
@MeanStreetsOMA Hi there! Could you have the customer in question send us a Tweet, DM or call customer care at 1-888-322-1122? ^Justin C
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@BoostCare
Boost Mobile Care
5 years
Restore LTE back on your #Samsung S8 after the #Android Pie update with this update. #BoostCommunity
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@BoostCare
Boost Mobile Care
5 years
@fujitadaisuke We do not have this information. -VG
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@BoostCare
Boost Mobile Care
5 years
@fujitadaisuke Hi there Mr. Fuji. Are you able to load any other Tweet? -VG
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@BoostCare
Boost Mobile Care
7 years
Due to the impact of Hurricane Irma, response times may be delayed. Use our Community for updates & helpful links:
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@BoostCare
Boost Mobile Care
7 years
The 9-1-1 issue in Hawaii is resolved and service is restored.
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@BoostCare
Boost Mobile Care
5 years
@fujitadaisuke So sorry you feel this way Mr. Fuji. If we could assist you with anything regarding your service, please DM us the details. -VG
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@BoostCare
Boost Mobile Care
2 years
We experienced a network outage that affected Voice, Data, & Messaging services to select customers. The outage started on 2/13/2023 at 7:03 PM MT and was resolved on 2/14/2023 at 1 AM MT. We apologize for any disruption caused; and appreciate your patience.
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@BoostCare
Boost Mobile Care
5 years
Attention #Samsung Note 8 users. If you updated to Android Pie and lost LTE, the fix is now available. #BoostCommunity
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@BoostCare
Boost Mobile Care
4 years
@babyymamba Thanks so much for this reaching out! Looking forward to figuring this out together. Please send us a DM to further assist you. -MQ.
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@BoostCare
Boost Mobile Care
7 years
Some North Central region customers experiencing degradation in data service – working quickly to resolve & apologize for the inconvenience
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@BoostCare
Boost Mobile Care
4 years
@AlexGaria78 You're welcome. We remain at your service. If you have any other questions, just let us know. -GL
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@BoostCare
Boost Mobile Care
5 years
#iOS 12.2 is out and about and we have everything that is under the hood! Have a look! #BoostCommunity
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@BoostCare
Boost Mobile Care
11 years
@Harryham8675309 we are thrilled to hear you have considered our services. Whenever you're ready to make the switch, please be sure to let
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@BoostCare
Boost Mobile Care
2 years
@Eduardo99813669Hi Eduardo, we need you to follow us on Twitter so that we can respond privately without sharing your account details. We hope to hear from you soon. Thanks! Lonnie K.
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@BoostCare
Boost Mobile Care
11 years
@kevinsuxx Woohoo, that's great! Feel free to tweet us if you have any questions or concerns. :) ^Melanie M.
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@BoostCare
Boost Mobile Care
6 years
Heads up #SamsungGalaxyS10e peeps. For those who preordered more than likely already have your new phone. Slight tune-up to make the experience better. Stay updated! #BoostCommunity
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@BoostCare
Boost Mobile Care
1 year
For the fastest service on updating an account or making a payment, please log in and do so through the Boost Mobile website, or on the MyBoost or BoostOne apps
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@BoostCare
Boost Mobile Care
10 years
@thelavelleshow Are you currently having issues with your service? ^Mary R.
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@BoostCare
Boost Mobile Care
7 years
Subscribers in Hawaii may not be able to call 9-1-1. Please use alternate means to contact emergency services while we work to resolve.
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@BoostCare
Boost Mobile Care
10 years
@sarahfullala We appreciate you considering switching to Boost mobile. ^Mary R.
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@BoostCare
Boost Mobile Care
7 years
@love_onlySmallz Hello Lern. If you want to switch to Boost this is the perfect time. Please DM us to provide details. -VG
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@BoostCare
Boost Mobile Care
7 years
@EmmaMusing We appreciate your positive feedback. :) -EM
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@BoostCare
Boost Mobile Care
3 years
@CosmicStarBlend Hi there! You are correct we do offer that free upgrade to the new network! However, you are not required to return the old SIM card in order to get the new one at no cost. Please don't hesitate to reach out if you have any other questions! -EC
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@BoostCare
Boost Mobile Care
9 years
Hello, @jpapandrew . Is there anything that we can assist you with today? -Brooke G
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@BoostCare
Boost Mobile Care
9 years
@sweide @MeanStreetsOMA we are happy to hear this. If you have any future questions or concerns our doors are always open. *Precious P
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@BoostCare
Boost Mobile Care
3 years
Thank you for following up with us, Josecito! We received your direct messages however, we are unable to respond privately until you are following the Boost page. Once you have followed us, please send another direct message so that we can continue our conversation. -TW
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@BoostCare
Boost Mobile Care
9 years
@alexdahuman Hello R. Kelly, thank you for reaching out to us, today. What types of issues are you having with your Boost services? ^CC.
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@BoostCare
Boost Mobile Care
8 years
@rufussaysquiet @ZTE_USA Please send us your account info via DM so we can look in to it. EC
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@BoostCare
Boost Mobile Care
9 years
@Xxace88xx You are more than welcome. ^Teareney F.
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@BoostCare
Boost Mobile Care
5 years
@ivancorrearamos Hi there! No word on that just yet, but please keep checking our website for updates. --E.M.
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@BoostCare
Boost Mobile Care
8 years
Hello @JesusIsKing78 we'll be happy to help. please follow and contact us in private through this link @BoostCare VG
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@BoostCare
Boost Mobile Care
2 years
If you are still experiencing issues, restart your device, and if that does not work, please don't hesitate to reach out to us.
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@BoostCare
Boost Mobile Care
8 years
@MillerFinnegan1 Can you please send us a private message with your phone number and 4 digit pin? We'd like to further assist you. -Alex M
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@BoostCare
Boost Mobile Care
11 years
@DDYLNGLGS Hello, do you need assistance regarding Boost Mobile? Are you a current customer? ^Pia L.
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@BoostCare
Boost Mobile Care
11 years
@quadecoward Are you a Boost Mobile customer in need of assistance? If so, I’ll be happy to help. -Alejandra
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@BoostCare
Boost Mobile Care
4 years
@AgentFrenchFry Good day, Taylor. Thank you for bringing this up to our attention. We sincerely apologize for the difficulties you're experiencing. Would you please be so kind to send us a DM, so we can further assist you? -JP
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@BoostCare
Boost Mobile Care
9 years
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@BoostCare
Boost Mobile Care
4 years
@Mugsy14 Hey there! We're sorry to hear about your situation. What seems to be your issue? Please send us a DM to better assist you. -MR
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@BoostCare
Boost Mobile Care
9 years
@Xxace88xx hmm!! At this time we currently do not have any insight regarding this. I will definitely forward/submit feedback. ^Teareney F.
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@BoostCare
Boost Mobile Care
7 years
@Jellsberry147 Hello Joseph. Any questions or concerns we may help you with? Please let us know. -VG
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@BoostCare
Boost Mobile Care
4 years
@Norbit85112198 HI there Norbit. In order to assist you, we need you to send us a DM. -VG
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@BoostCare
Boost Mobile Care
6 years
@her__canvas_ Hello! What can we do for you? ~AD
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@BoostCare
Boost Mobile Care
4 years
@Dnicemarcio Really sorry to hear about this,Denise. Can you send us a DM? -MC
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@BoostCare
Boost Mobile Care
9 years
@Fr33Sprt04 Hey, feel free to send us a tweet if you have any questions or need assistance with your services. We will be happy to help. -PL
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@BoostCare
Boost Mobile Care
5 years
@TrayT81919321 Good day. Thanks for reaching out to us! Are you having issues with the service? Please, let us know, so we can assist you. -JP
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@BoostCare
Boost Mobile Care
8 years
Hello @tmm19145 ! We're so sorry for this terrible experience! Can you please send us a private message so we can further assist? ^Pp.
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@BoostCare
Boost Mobile Care
8 years
@rmcnab05 That's correct! If you need any assistance, we're here to help you. ^Pp.
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@BoostCare
Boost Mobile Care
9 years
@MNTCRADIO Hello! Are you looking to reach our marketing team? -Sarah P.
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@BoostCare
Boost Mobile Care
11 years
@KleinbubLily Thanks, we appreciate the feedback. Is there anything my team can assist with? ^Teareney F.
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@BoostCare
Boost Mobile Care
9 years
Hello @BrittanyWoman . We are sorry to hear that you are not happy with our service. What happened? ^SM
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@BoostCare
Boost Mobile Care
6 years
@NahNahBad Hi there Wakanda. How may we whelp you today? ~VG
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@BoostCare
Boost Mobile Care
10 years
@bl_ml28 We are happy to hear that you are considering our services. If you have any questions feel free to tweet us. ^Stacey Y.
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@BoostCare
Boost Mobile Care
10 years
@Macletchko34 Hey! We are happy to hear of your interest! Please feel free to contact us if you have any questions or concerns. –Alejandra
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@BoostCare
Boost Mobile Care
7 years
@jsesnchz Hello josé! How can we help you? -- G. B.
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@BoostCare
Boost Mobile Care
4 years
@BLS5856 Auto-pay is not required. Here you can check the payment options. Payment is due on monthly payment date or account. will be suspended. -GR
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@BoostCare
Boost Mobile Care
7 years
@TrumpsPeople Hello. We're sorry to hear you feel that way. Could you please send us a DM so we can further assist you? -MC
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@BoostCare
Boost Mobile Care
5 years
@southsidestvn Look for "Google Settings", it is an icon just like the image below. Then, tap "Account & Privacy", and turn off Edit and share screenshots. -AM
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@BoostCare
Boost Mobile Care
8 years
@bigboy77sot hi, the plan Is unlimited, but you get 1GB of high speed data, and after the 1GB at a reduce speed unlimited. VG
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@BoostCare
Boost Mobile Care
7 years
@AaronMi113R Hi there Aaron. Upgrade eligible customer, could complete the upgrade at a Boost store. -VG
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@BoostCare
Boost Mobile Care
10 years
Ouch! Why pay that much, when you can choose one of our new data plans! •$35 1 GB •$45 5 GB •$55 10 GB
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@BoostCare
Boost Mobile Care
9 years
@JohnLegere Are you currently experiencing issues with your service? I will be more than willing to help. ^Mary R.
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@BoostCare
Boost Mobile Care
11 years
@peeeeeeteeeeeer Hi there, We would like to thank you for considering us. If you have any questions or concerns please let u know. ^KH
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@BoostCare
Boost Mobile Care
2 years
@MichaelPurvis1 We're experiencing difficulty with processing payments and making account updates. We're working hard to get this resolved ASAP. You will not lose your wireless phone service and will not be charged for service due to non-payment while we’re resolving this issue. ~ L.B
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@BoostCare
Boost Mobile Care
10 years
@jasonkaiserr #Sweet thanks for considering our services. Whenever you are ready to make the big switch please let us know. ^Teareney F.
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@BoostCare
Boost Mobile Care
4 years
@PleaseImAlone Hello. Thank you for stopping by. We're sorry for the inconvenience. Please send us a DM to further assist you. We'll be waiting for your response. Remember, we're here to help. -KM
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@BoostCare
Boost Mobile Care
9 years
@GhOsToFwARR @LGUSAMobile have you recently visted http://t.co/Ht5tQrslHz for any new promotions. *Precious P
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@BoostCare
Boost Mobile Care
7 years
@MyInfo52742877 Hi. Please send us a DM so we can take care of you. -RS
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@BoostCare
Boost Mobile Care
6 years
@BriaNamtar Hey there Briän Nämtär, we are here!! How can we you today? ~AD
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@BoostCare
Boost Mobile Care
8 years
Hi @Timothy40668171 We had an outage for a few hours this morning. Our technicians took care of it and the issue didn't last too much. -MR
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@BoostCare
Boost Mobile Care
12 years
@johnfreiler Hello, do you need assistance regarding Boost Mobile services? I will be happy to help you. ^Pia L.
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@BoostCare
Boost Mobile Care
4 years
@Mugsy14 Thanks for the clarification. Are you referring to the iPhone SE 2020? The unlocked version of that phone is not 100% compatible with our service. We are not able to guarantee the service in devices that are not purchased directly from our website. -MR
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@BoostCare
Boost Mobile Care
8 years
@BrianJohnsonXXX Can you please send us a private message with your phone number and PIN? We'd like to further assist you. -Alex M
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@BoostCare
Boost Mobile Care
4 years
@DeckerShado So sorry to hear about this experience, @DeckerShado . We want to help! Can you please send us a DM with the details so we can get down to the bottom of this? -F.T
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@BoostCare
Boost Mobile Care
5 years
@artlustlife Hello. Let's take a look. Please send us a DM so we may work directly with you. --E.M.
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@BoostCare
Boost Mobile Care
9 years
@Marcusmedina88 @Its_Biancuh is there anything we may be able to help you with today? *Precious P
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@BoostCare
Boost Mobile Care
6 years
@Babygirl_alyxo Thanks for the recommendation and consider this noted! -CM.
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@BoostCare
Boost Mobile Care
4 years
@BLS5856 All Boost Mobile plans include unlimited data, talk and text with no annual service contract; service plans include taxes and fees, mobile hotspot and so much more. You can review our plans here . -GR
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@BoostCare
Boost Mobile Care
11 years
@HumanPog You're bill will not increase because of this. ^Sarah P
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@BoostCare
Boost Mobile Care
5 years
@_ohitsAlycia Hi there. How can we help? -AD
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@BoostCare
Boost Mobile Care
8 years
@Nexykat Hi. Thank you for contacting us. Can please DM us so we can take care of you? James H
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@BoostCare
Boost Mobile Care
6 years
@sammy_rozzay Hi there Samm. How may we help you today? ~VG
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@BoostCare
Boost Mobile Care
2 years
@InfinityOc08 Please be assured that if your account is affected, your wireless service should not be impacted by this issue and your service will not end due to non-payment. (1/2)
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@BoostCare
Boost Mobile Care
7 years
@youngevity74 Hi. We're sorry to know you're experiencing difficulties with the signal. Please send us a DM. We'll do our best to help! -CU
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@BoostCare
Boost Mobile Care
4 years
@bestmvno Hello, BestMVNO! After your applicable monthly plan data allotment is reached, access to data continues but data speeds will be reduced to 2G speeds for remainder of your plan cycle. Speeds will be restored at the beginning of your next monthly plan cycle. -F.T
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@BoostCare
Boost Mobile Care
11 years
@christina_leone What phone are you using? Have you powered your phone off an on? ^Teareney F.
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@BoostCare
Boost Mobile Care
9 years
@Rusty_Busty Hello there, Is there anything I can assist you with? ^Mary R.
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