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@2Remastered
Hi there! At this time we are unsure of when pre-orders for the new Modern Warfare 2 Remastered will begin. I recommend continuing to check our website () for more information about new releases. ^Vince
@KEEMSTAR
That is quite the experience! As a shopper in stores, I prefer to walk around and look at things on my own, seeing what all the store has to offer, so I can understand how frustrating it is to repeatedly be asked if you need help. (1/2) ^Faith
@MiniLaddd
Hello, and thanks for reaching out to us. This is nowhere near the experience we would want to hear about, but we’d love the opportunity to help. Please send us a DM with your full name, email address, telephone, and order number, so we can work on a solution. ^Sarah
@petty_lux3
Hey, we take customer privacy very seriously, and I'm concerned to see this. I appreciate you bringing this to our attention. I saw your DM, and I'll be replying there very shortly to gather additional information. Again, thanks for bringing this to our attention! ^Meg
@Zak_Bagans
(1/2) Hello Zak! While I wish you were reaching out under better circumstances, I'm glad you took the time to share this with us. That certainly isn't how we want anyone to feel while in one of our stores. I'd be happy to discuss this with you further and see what our options
@Zak_Bagans
(2/2) are. Would you mind sending me a DM with more details on what happened as well as your full name, phone number and email address so I can look in to this further? ^Jessica
@Zonic505
Thanks for being a Gamers Club Unlocked member. It is true that for a variety of reasons, we have decided that our Gamers Club programs will not be accepting new members. At this time, current members will continue to receive their benefits, however. ^Melissa
@LibyaLiberty
Hey,
@LibyaLiberty
! Thanks for sharing this. We want all of our customers and associates to feel comfortable and included. I'm sorry that your sister had to experience this. We'd love to check in with the store. Can you send us a DM, so that we can gather a few more details? ^Fey
@DylanMinori
This is indeed an error on our part and we apologize for any inconveniences. While it has been rumored to be coming, we have no solid information on if and when. ^Dave
@blaine32biswell
Hi, That is correct our Best Buy Total Tech Program will cover most basic install costs and most services in store for computer repair and troubleshooting. If you need help or have questions or concerns DM your name, email and phone number for help. Sincerely, ^Tommy
@TheGroupFart
Hello. Thanks for reaching out about. I understand finding this on your new refrigerator wouldn't be welcome. Feel free to send me a DM with your full name, phone number, email address, and order number, and I'll be happy to look into this with you. ^Melissa
@sauceynerd
That is definitely not acceptable and we'd love to hear more about this. Feel free to DM us with any other details you may have about this, including name and store location, and we'll gladly follow-up from there. ^Dave
@ErinLovesNYY
Hi, Erin! We always hope that our service is world-class, and I'm sorry that this may not have been the case with our Geek Squad team. Can you elaborate on what had happened?
^Cameron
@pukicho
Hi there. No one likes to be a bother. If we're sending you too many emails, please send a DM with your name, phone number, and email so we can look into the marketing selections that you receive. Sincerely, ^Meghan
@commiegirl1
Hi, Rebecca. Thanks so much for reaching out to us about this. Our installers should absolutely be wearing masks during installs to keep everyone safe. Can you please DM me your name, email address, phone number, and order number so I can look into this? ^Kyle
@smadajleahcim
Hello Michael, We are sad to hear that you had a negative experience with us. I would be happy to document your experience and help an way I can. Please DM with your full name, phone number, and email. Regards, ^AaronG
@ErinLovesNYY
Ope! I wish I knew more about baseball to know the difference. Sorry about that! Nonetheless, if you ever need any help, just let us know.
Have a great one!
^Cameron
@NewHopeGeorge
Oh no! Sorry to learn that the express machine experienced some hiccups when purchasing a pair of headphones. I will be happy to see how I can assist. Can you please DM me your name, email address, and phone number? ^Karina
@HDMOVIESOURCE
Hello there! Thank you for bringing this to our attention. As an avid steelbook collector, seeing the condition of the condition of the cases in the photo is disappointing. Kindly send a DM with your name, email, number, and the location in which those were found. ^Tina
@beechloren02
2/2 For this, there is an email address that he can contact to have him be unsubscribed from our contact list. Here is a link that provides that information - . I hope this helps. If there is anything else we can do to help, please let us know.
^Cameron
@iShoTz
I hope you are just as excited as the rest of us for this release! Go to any Best Buy store at 9 p.m. on Thursday, October 25 and grab your copy of this sequel. More information can be found here - . ^Heidi
@TolarianCollege
Good morning, thank you for bringing this to our attention. This is not the image we want to portray while representing Best Buy. Please understand that we do take matters like this seriously and will be taking steps to address this behavior with the appropriate parties. ^ Albyn
@eleminated
Thank you for connecting with Best Buy on Twitter. If I may ask, did you purchase a Geek Squad Protection plan with your refrigerator? ^Derek
@GGFrosteX
Thanks for asking! In most cases, it would be able to be returned within 15 days of receiving it (longer if you are an Elite or Elite Plus My Best Buy member). You can check out our Return & Exchange Promise, here: . Let us know if you have questions. ^Fey
@JeremyNDooley
Hi there! Thank you for tweeting at us. Getting a new oven should be exciting, and I am sorry to hear that yours did not arrive in the condition that you expected. I am happy to look into this further. (1/2)
@TangoWithAngo
Best Buy strives to provide excellent customer service. I’m sorry to hear that’s not the kind you might’ve received when shopping with us at your local Best Buy recently. We’d be happy to hear more about if you're open to sharing more details with us. ^Mariah
@MysticalWolfer
Good Afternoon. Thanks for reaching out. Best Buy does have power supplies and RAM sticks in white! Please keep an eye on for our selection of PC components or feel free to DM us with any additional questions you may have. Kindly, ^Bobby
@UnrealBluegrass
Hi, thanks for reaching out. I know it's frustrating when a package doesn't arrive on time. I'm happy to look into this for you. Please send a DM with your name, phone number, and email so I can take a look at your order. Sincerely, ^Meghan
@beechloren02
1/2 Hi Loren! Thanks for connecting with us today here on Twitter. Receiving unwanted communications is one of my pet-peeves, so I can certainly understand the frustrations your dad is having and how that has made its way to you.
@jameyjasta
Hello Jamey! Thanks for reaching out to us on Twitter! Here's what we have available online:
Our Selection for Hatebreed albums
Jasta album
Kingdom of Sorrow albums
^Jessica
@nobody_stop_me
Hi there. Thank you for bringing this to our attention. We do not take your concerns lightly, and I'd like the opportunity to learn more about your experience. Can you please send us a DM with your full name, phone number, email, and pertinent details about what happened? ^Alyssa
@JelianMercado
Hey there. Thank you for reaching out to us here on Twitter, although we wish it was under better circumstances. We would love to help. To better assist, please DM us all of your Service Order information, along with your name, phone number, and email address. ^Katie
@TangoWithAngo
Can you please send us a DM? At this time since you’re not following us, I’d be unable to initiate that conversation with you privately. I look forward to hearing more about your experience. ^Mariah
@Vitafull_JAYx3
I feel you, Jay! There a few games I'm watching closely as I impatiently wait for a price drop. Keep an eye on our website frequently and our weekly ad for our gaming sales! ^JD
@RandyRainbow
Yikes! Sadly, our team mainly communicates through our social media platforms. However, if you send us a DM with the information, I would be more than happy to assist. ^Faith
Best Buy Recalls Insignia™ Air Fryers and Air Fryer Ovens Due to Fire and Burn Hazards
Consumers can register for a refund online at or call 1-800-566-7498 from 8 a.m. to 5 p.m. ET Monday through Friday.