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Backpack πŸŽ’ Support Profile
Backpack πŸŽ’ Support

@BackpackHelp

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Official @Backpack Support Account. Please DM with any inquiries.

Tokyo
Joined September 2023
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@Gautamguptagg @Backpack The cutoff was $35k volume. Only people that did a trade on tensor, connected their wallet and did >$35k volume on the exchange qualified.
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@BackpackHelp
Backpack πŸŽ’ Support
3 months
@GstarVictor @Backpack @Unagi_studio Yes it does. You can click the "Affiliates" tab on the @Backpack 's page to confirm.
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@v1ncech3ng @Backpack The cutoff was $35k volume. Only people that did a trade on tensor, connected their wallet and did >$35k volume on the exchange qualified.
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@enduasu @Backpack Hello - please send us a DM so we can take a look and see what's going on.
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@BackpackHelp
Backpack πŸŽ’ Support
9 months
@swakersol @MadLads Hi there, please send us a DM.
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@BackpackHelp
Backpack πŸŽ’ Support
7 months
@grxinytoken @Backpack Hello - mobile can be hard to troubleshoot and the typical recommendation is to reinstall. If this doesn't work, please send us a DM so we can take a closer look.
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@BackpackHelp
Backpack πŸŽ’ Support
7 months
@l_irisl @Backpack @armaniferrante @yver__ Hi Iris - thanks for reporting this. I have a couple questions for devs, will you send me a DM?
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@BackpackHelp
Backpack πŸŽ’ Support
8 months
@lipxin789 @Backpack Hi there, sorry to hear about the negative experience. Please send us a DM so that we can help troubleshoot through this issue!
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@BackpackHelp
Backpack πŸŽ’ Support
6 months
@SYsunil24359 Replied in DMs.
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@BackpackHelp
Backpack πŸŽ’ Support
8 months
@simonwins28 @Backpack @pyth Hello - typically instant. Please DM me with your Exchange email address and I will take a look.
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@hahaharsh___ @Backpack Withdrawal delays are expected right now, see banner on Exchange for details. Your funds are safe and the transactions will clear. Thank you for your patience.
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@BackpackHelp
Backpack πŸŽ’ Support
6 months
@xavifish Hi there, click "Your wallets" to view more withdrawal options. Please DM us if you have any further questions.
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@BackpackHelp
Backpack πŸŽ’ Support
6 months
@hakutododo Hello - we currently only support Exchange activities on desktop browsers.
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@BackpackHelp
Backpack πŸŽ’ Support
9 months
@Cryptojunki @xNFT_Backpack @Claynosaurz Hi there, please send us a DM. We can help you troubleshoot through this issue.
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@BackpackHelp
Backpack πŸŽ’ Support
7 months
@6r4p2 Replied to your DMs.
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@Backpack
Backpack πŸŽ’
5 months
Eligible participants that didn't receive the $TNSR drop can now claim it in the Questlog. The Preseason is just starting πŸŽ’
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@ItsObiageliaku @Backpack Hi - can you please DM us and include the email address you have registered with.
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@Backpack
Backpack πŸŽ’
5 months
Eligible participants that didn't receive the $TNSR drop can now claim it in the Questlog. The Preseason is just starting πŸŽ’
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@BackpackHelp
Backpack πŸŽ’ Support
6 months
@21victr Hello - make sure to use the code from your 2FA app. If 2FA app code is not working, make sure that devices are synced to the same time zone. If that does not solve, please send us a DM.
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@BackpackHelp
Backpack πŸŽ’ Support
8 months
@JuanTelo7 @Tuuxxdotsol @tensor_hq We are a listed as a @Backpack affiliate. You may verify this on the main profile.
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@BackpackHelp
Backpack πŸŽ’ Support
7 months
@okafor1839598 @Backpack @tensor_hq @MadLads Hello - the Exchange and Wallet are two totally different products. You do have wallet accounts on the Exchange, but they are only for use on the platform. You can download and create a completely separate Wallet to be used for this event. Download the Wallet Create a new
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@Spectrumzenex @Backpack @yver__ @armaniferrante Hello - you can reach out to Support via email and they can help with resetting. Make sure to include your Exchange email address. support @backpack .exchange
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@BackpackHelp
Backpack πŸŽ’ Support
4 months
@The_Real_Yexed @wormhole Hi there, you need to enable "Blind Signing" on your Ledger's preferences.
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@BackpackHelp
Backpack πŸŽ’ Support
5 months
@wtfmeez @Backpack @armaniferrante Hello - I have replied to your DM.
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@BackpackHelp
Backpack πŸŽ’ Support
6 months
@kartanbitcoin Hello kappepe - this is a known condition that occurs in mobile occasionally. This will be resolved in a future release. Thank you for reporting. Feel free to send us a DM if you have any more questions.
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@BackpackHelp
Backpack πŸŽ’ Support
7 months
@ash19x Hello Ash - everything looks normal here. I can’t speak to that address specifically but it looks like it’s working fine.
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@BackpackHelp
Backpack πŸŽ’ Support
7 months
@izlebakalim1 Hi there - if this has not resolved itself, can you please DM us with your Exchange email account? Regarding the Telegram group, they are all operational. You can find the official links at the bottom of our Support site.
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