Account Migration has not begun. There will be an in game message when it's your turn to move.
Do not fall for any third party websites that are telling you to migrate NOW. They're trying to steal your information.
Migration has been opened to a limited amount of players - do not give out your information in an email or on a website.
Did you migrate, and you're wondering about your cape? We'll be adding them to accounts soon!
Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up.
Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.
We don't normally retweet things that don't have to do with support, but because this is about YOU, I wanted to make sure YOU see it.
BEST GAMING COMMUNITY! That's YOU!
Happy Wild Update Day! The Minecraft Java & Bedrock Edition for PC Bundle is also available. If you ever purchased either game, you now own both! No need to do anything – both games will be on your Microsoft account. Check out our FAQ here:
Reminder: Account Migration has NOT begun. You will receive notification in Minecraft Launcher or on when it’s your turn. Do not share info on any site until you've received notification via launcher. We will NEVER ask for personal information via email.
Did you see an error about verifying game ownership when trying to play?
This is being investigated and is close to a resolution. We'll let you know when it's fixed.
If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly.
We will never ask you for this information.
A reminder that unofficial channels offering to help with your account are going to make you even more sad in the long run.
Do not give your information to individuals or sites that are not owned by Minecraft.
Today’s the day! As part of making Minecraft: Java Edition even more secure, we’re beginning to roll out mandatory migration for some players.
Check out our FAQs for all the info you need to know and don’t forget that we are here to help with your migration questions!
We've identified an issue in the current Minecraft Beta and Preview version that causes chunks to become corrupted below Y=0.
To avoid corrupted chunks, please refrain from opening your worlds until an update has been released. - jhp
Big thanks to the thoughtful crafters who’ve submitted their ideas to ! You’re helping to make Minecraft even better! Just so you know, we’re revamping the site on Monday 21st of May so expect some downtime. Check the homepage for more info.
Can't get into Realms on Minecraft: Java Edition? Due to GDPR ( ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit .
@_rekrap2
Looked into this for you and it's being investigated by our internal team. Thanks for your patience in the meantime and you should get an e-mail once we have an update for you! ^BT
Let's try that again without the NSFW images.
@mojang
dot support is not us, so if you receive an email from that address, please do not give out any personal info.
We are aware that the Windows 10 code redemption portal is giving an error again, but we'll have more codes for those of you attempting to redeem before the April 20th promotion end date.
We have fixed the Windows 10 code error. You can log in to our Mojang account and redeem your Windows 10 code if you purchased Java Edition BEFORE October 18, 2018.
If you're eligible, you have until midnight PST on Monday, April 20 to redeem your code.
Hi All! ACCOUNT MIGRATION HAS NOT BEGUN - we've just made a change in the purchase flow.
For more information about the new purchase flow, please visit our help pages:
We posted a link to a non-official support site that we probably shouldn't give attention to.
Anyway, please don't give your information to anyone other than .
Just a reminder that all Mojang system emails are sent from
@Mojang
.com domain. If you did not request any changes to your account, you can always double-check where emails are sent from and if it is actually from us.
Play is at the heart of everything we do, but safety comes first. We’re adding additional moderation actions to Bedrock, to help ensure our players can continue feeling as safe as possible:
↣ ↢
Realms: We are hard at work trying to get Realms back up for everyone. Unfortunately we do not have an ETA at this time. We will update if we do or when the Realms service is restored. ^JH
Microsoft Account Migration – a Thread!
Feeling confused about migrating your Minecraft account to Microsoft?
Are you only able to play Demo Mode after migration?
You’ve come to the right place, let’s talk about it! 1/?
The team is working on resolving the “Unable to Verify Game Ownership” error on Minecraft Dungeons on Windows. If you’ve purchased the game, we thank you for your patience as we work on a fix.
Bedrock players attempting to join peer-to-peer multiplayer sessions may experience connection issues and receive an "unable to connect" error. JHP
(also, watch this space for some greatly anticipated info about Mandatory Migration and common troubles you all are having)
@awesomedab81
@Vitreous_Glassy
Ooh, neat design! I like how it's both a new mob AND a new structure with the whale fall. The best way to suggest this addition to the game would be on our feedback site at . ^LK
Bedrock: The Minecraft 1.16.100 update has now been released to all supported platforms. Cross-platform multiplayer and Realms are once again functioning on Nintendo Switch. Thanks for your patience! -MG
Users should now be able to sign into Xbox Live on all platforms. Thanks for hanging in there while things got sorted out. Please give it another try and let us know if you're still running into issues. We're here an listening.
Bedrock: The Minecraft 1.16.100 update has gone out early on Nintendo Switch, causing issues with cross-platform multiplayer. The update will release on all platforms Tuesday, Nov 17 at 9am Pacific (5pm GMT). -MG
There is some work underway on our ticket intake form, so you won't be able to create a new help request for around 30 minutes. We'll let you know when it's done!
Realms: Bedrock Realms should be coming back up now and we hope to have Java Realms back up soon. Thank you so much for your patience. We will send out another tweet when Java Realms start coming back up. ^JH
@StormySeaDog
The link seems to be working on our end, so I'm sorry you're running into some issues! Please try opening the link in a different browser to see if that resolves the issue. ^NS
Minecraft Bedrock- PS4 only: Some players may be getting errors when trying to log into a Microsoft account (account already in use, error signing in). We are working on getting this resolved ASAP. We will let you know when we have news. Thanks for your patience! - HZ
@LDexter1314
@Minecraft
Wow, those are very creative, what a thoughtful little one! His ideas would be a great addition to our feedback site, perhaps a parent could help? Those can be submitted at so that the devs can see! ^AM