Mojang Support @MojangSupport Twitter profile

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Mojang Support

8 months

As of January 27, 2024, we will be closing this account. Please follow @MojangStatus for game updates. Visit for game help.

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Mojang Support

@MojangSupport

2 years

Hey Everyone, Just wanted to let you know that Martin is fine. - jhp

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Mojang Support

@MojangSupport

4 years

Account Migration has not begun. There will be an in game message when it's your turn to move. Do not fall for any third party websites that are telling you to migrate NOW. They're trying to steal your information.

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Mojang Support

@MojangSupport

2 years

This is for Java Edition and will impact players who are attempting to migrate, some persona changes, and purchasing - JHP

Mojang Status

@MojangStatus

2 years

There are currently issues with our services, and we are investigating and repairing. - Martin

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Mojang Support

@MojangSupport

3 years

Migration has been opened to a limited amount of players - do not give out your information in an email or on a website. Did you migrate, and you're wondering about your cape? We'll be adding them to accounts soon!

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Mojang Support

@MojangSupport

4 years

Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

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Mojang Support

@MojangSupport

4 years

We will NEVER ask you for this kind of information, unless it's through our official intake form at . Do not respond to this email.

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Mojang Support

@MojangSupport

4 years

@MonkayYT Oh wow! I would go ahead and report that here: so that the developers can see and look into it further. ^AS

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Mojang Support

@MojangSupport

4 years

Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.

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Mojang Support

@MojangSupport

3 years

We are aware of an issue that prevents Players on Switch from connecting to Servers and are currently looking into the issue.

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Mojang Support

@MojangSupport

2 years

All better! - jhp

Mojang Status

@MojangStatus

2 years

The service issues have been mitigated. -JZ

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Mojang Support

@MojangSupport

4 years

We don't normally retweet things that don't have to do with support, but because this is about YOU, I wanted to make sure YOU see it. BEST GAMING COMMUNITY! That's YOU!

Golden Joysticks

@GoldenJoysticks

4 years

Congratulations to @Mojang for their second win of the night - because @Minecraft has won Best Gaming Community! #goldenjoysticks

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Mojang Support

@MojangSupport

2 years

Happy Wild Update Day! The Minecraft Java & Bedrock Edition for PC Bundle is also available. If you ever purchased either game, you now own both! No need to do anything – both games will be on your Microsoft account. Check out our FAQ here:

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Mojang Support

@MojangSupport

1 year

@_rekrap2 We don't offer phone support, but we'd be happy to help you to the best of your ability. Do you happen to have a ticket number? ^BT

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Mojang Support

@MojangSupport

4 years

Reminder: Account Migration has NOT begun. You will receive notification in Minecraft Launcher or on when it’s your turn. Do not share info on any site until you've received notification via launcher. We will NEVER ask for personal information via email.

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Mojang Support

@MojangSupport

4 years

Did you see an error about verifying game ownership when trying to play? This is being investigated and is close to a resolution. We'll let you know when it's fixed.

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Mojang Support

@MojangSupport

4 years

If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

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Mojang Support

@MojangSupport

3 years

A reminder that unofficial channels offering to help with your account are going to make you even more sad in the long run. Do not give your information to individuals or sites that are not owned by Minecraft.

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Mojang Support

@MojangSupport

2 years

Today’s the day! As part of making Minecraft: Java Edition even more secure, we’re beginning to roll out mandatory migration for some players. Check out our FAQs for all the info you need to know and don’t forget that we are here to help with your migration questions!

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Mojang Support

@MojangSupport

2 years

We've identified an issue in the current Minecraft Beta and Preview version that causes chunks to become corrupted below Y=0. To avoid corrupted chunks, please refrain from opening your worlds until an update has been released. - jhp

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Mojang Support

@MojangSupport

8 years

It's moving day for the support team to our new offices in Stockholm. Yay!

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Mojang Support

@MojangSupport

6 years

Big thanks to the thoughtful crafters who’ve submitted their ideas to ! You’re helping to make Minecraft even better! Just so you know, we’re revamping the site on Monday 21st of May so expect some downtime. Check the homepage for more info.

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Mojang Support

@MojangSupport

8 years

The Mojang Support help site should be back up and running again! We apologize about the downtime.

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Mojang Support

@MojangSupport

6 years

Can't get into Realms on Minecraft: Java Edition? Due to GDPR ( ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit .

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Mojang Support

@MojangSupport

8 years

The Mojang Support help site is temporarily unavailable due to technical difficulties, we're hoping to have it up and running soon.

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Mojang Support

@MojangSupport

1 year

@_rekrap2 Looked into this for you and it's being investigated by our internal team. Thanks for your patience in the meantime and you should get an e-mail once we have an update for you! ^BT

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Mojang Support

@MojangSupport

4 years

Let's try that again without the NSFW images. @mojang dot support is not us, so if you receive an email from that address, please do not give out any personal info.

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Mojang Support

@MojangSupport

2 years

We understand players have had trouble accessing Minecraft Preview on Xbox today. This will be resolved by an update in a few hours.

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Mojang Support

@MojangSupport

4 years

We are aware that the Windows 10 code redemption portal is giving an error again, but we'll have more codes for those of you attempting to redeem before the April 20th promotion end date.

Ancient Java players! Your attention please!

Purchased Java before October 2018? Get Windows 10 version free!

www.minecraft.net

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Mojang Support

@MojangSupport

4 years

We have fixed the Windows 10 code error. You can log in to our Mojang account and redeem your Windows 10 code if you purchased Java Edition BEFORE October 18, 2018. If you're eligible, you have until midnight PST on Monday, April 20 to redeem your code.

Ancient Java players! Your attention please!

Purchased Java before October 2018? Get Windows 10 version free!

www.minecraft.net

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Mojang Support

@MojangSupport

4 years

And this happened! Congratulations to the all the teams who worked so hard to make this happen!

Minecraft

@Minecraft

4 years

It’s official: Servers and Realms have come to PlayStation! Play online, create amazing co-op builds, or team up for an adventure: ↣ ↢

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Mojang Support

@MojangSupport

3 years

And just like that, Realms are coming back online. Thanks for your patience, everyone! JHP

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Mojang Support

@MojangSupport

2 years

Xbox Players - you will be receiving an update on October 5. Please do not uninstall during the update! Check out this article for more info:

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Mojang Support

@MojangSupport

10 years

If you change your Minecraft username, you should fully log out of the game and then back in before playing again.

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Mojang Support

@MojangSupport

11 years

Yes, Minecraft is coming to PS3, PS4 and Vita! No more details yet, but keep an eye on http://t.co/E3iNmf2ToM for future news and updates.

Welcome to the official site of Minecraft

Explore new gaming adventures, accessories, & merchandise on the Minecraft Official Site. Buy & download the game here, or check the site for the latest news.

www.minecraft.net

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Mojang Support

@MojangSupport

4 years

Thanks for your patience, everyone!

Mojang Status

@MojangStatus

4 years

Realms issues are resolved!

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Mojang Support

@MojangSupport

4 years

Hi All! ACCOUNT MIGRATION HAS NOT BEGUN - we've just made a change in the purchase flow. For more information about the new purchase flow, please visit our help pages:

Mojang Status

@MojangStatus

4 years

Purchasing for Minecraft Java Edition is restored. You will know need to create a Microsoft account for new purchases of this version - JP

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Mojang Support

@MojangSupport

8 years

Having trouble accessing your account? For help with the most common issues, visit our help article at: .

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Mojang Support

@MojangSupport

10 years

We have received tweets reporting sites offering free Minecon capes. Please do not provide any information to those websites - it is a scam!

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Mojang Support

@MojangSupport

4 years

We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than .

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Mojang Support

@MojangSupport

9 years

If you've got questions about Minecraft: Windows 10 Edition, we've got a bunch of info and links at to help you out!

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Mojang Support

@MojangSupport

4 years

The current Xbox Live sign-in trouble may impact the ability to log in to . We'll update as soon as we have more info! - JP

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Mojang Support

@MojangSupport

6 years

Just a reminder that all Mojang system emails are sent from @Mojang .com domain. If you did not request any changes to your account, you can always double-check where emails are sent from and if it is actually from us.

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Mojang Support

@MojangSupport

4 years

Safety First, Friends!

Minecraft

@Minecraft

4 years

Play is at the heart of everything we do, but safety comes first. We’re adding additional moderation actions to Bedrock, to help ensure our players can continue feeling as safe as possible: ↣ ↢

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Mojang Support

@MojangSupport

5 years

Realms: We are hard at work trying to get Realms back up for everyone. Unfortunately we do not have an ETA at this time. We will update if we do or when the Realms service is restored. ^JH

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Mojang Support

@MojangSupport

4 years

The new help form is live! Thanks for your patience, and have a great week!

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Mojang Support

@MojangSupport

8 years

The issue with multiplayer servers has been fixed. If the issue persists, try logging out and logging back in again.

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Mojang Support

@MojangSupport

4 years

Hey! Did you see this? Also, here's an FAQ - we'll be adding and updating this until we are ready to move house!

Java Edition is moving house

Same Minecraft, new and improved account!

www.minecraft.net

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Mojang Support

@MojangSupport

3 years

Microsoft Account Migration – a Thread! Feeling confused about migrating your Minecraft account to Microsoft? Are you only able to play Demo Mode after migration? You’ve come to the right place, let’s talk about it! 1/?

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Mojang Support

@MojangSupport

4 years

Hey there! We are keeping an eye on this and will let you know when the fix is in!

Mojang Status

@MojangStatus

4 years

We are aware that some players are having issues joining Realms right now. We’ll let you know when this is resolved!

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Mojang Support

@MojangSupport

9 years

If you see a link on a server that requires your email/password in return for something free, be skeptical. Few things are ever free.

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Mojang Support

@MojangSupport

10 years

@Saul1337 There is one, it just doesn't catch every combination you guys can come up with. You are now FluffyBunny5 <3 ^MW

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Mojang Support

@MojangSupport

4 years

Hi All, we're working on this. Thanks for your patience!

Mojang Status

@MojangStatus

4 years

The team is working on resolving the “Unable to Verify Game Ownership” error on Minecraft Dungeons on Windows. If you’ve purchased the game, we thank you for your patience as we work on a fix.

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Mojang Support

@MojangSupport

9 years

One hour from now, all Mojang login services and most Mojang websites will be down for maintenance. They will be back five hours from now.

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Mojang Support

@MojangSupport

3 years

Bedrock players attempting to join peer-to-peer multiplayer sessions may experience connection issues and receive an "unable to connect" error. JHP (also, watch this space for some greatly anticipated info about Mandatory Migration and common troubles you all are having)

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Mojang Support

@MojangSupport

1 year

@awesomedab81 @Vitreous_Glassy Ooh, neat design! I like how it's both a new mob AND a new structure with the whale fall. The best way to suggest this addition to the game would be on our feedback site at . ^LK

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Mojang Support

@MojangSupport

4 years

Hi Friends! Just a quick note that this is happening.

Mojang Status

@MojangStatus

4 years

Purchasing for Minecraft Java Edition is currently offline. We’ll update you when this is resolved! - JP

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Mojang Support

@MojangSupport

4 years

Hooray!

Mojang Status

@MojangStatus

4 years

Bedrock: The Minecraft 1.16.100 update has now been released to all supported platforms. Cross-platform multiplayer and Realms are once again functioning on Nintendo Switch. Thanks for your patience! -MG

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Mojang Support

@MojangSupport

10 years

Slim-armed skins are now available to all! Visit http://t.co/GlYSz4ZtI7 to make changes, or for help! ^MW

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Mojang Support

@MojangSupport

7 years

Minecraft for PC/Mac is currently down for system maintenance. More info at and @MojangStatus will keep you updated!

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Mojang Support

@MojangSupport

2 years

@Yin90210 Well aren't you just the sweetest little Wolf in the forest! Thank you <3 ^TK

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Mojang Support

@MojangSupport

4 years

Phew!

Xbox Support

@XboxSupport

4 years

Users should now be able to sign into Xbox Live on all platforms. Thanks for hanging in there while things got sorted out. Please give it another try and let us know if you're still running into issues. We're here an listening.

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Mojang Support

@MojangSupport

2 years

@ekimomijii it falled over :( (genuinely though, this is a rare and weird variant of the ruined portal, nice find!) ^IV

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Mojang Support

@MojangSupport

3 years

Also, connection issues should be resolved - please let us know if you're still having trouble! - JHP

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Mojang Support

@MojangSupport

5 years

Realms for the Java Edition should also be back up and running now. Thanks for your patience! ^JH

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Mojang Support

@MojangSupport

5 years

@honeyvoiced BFs making Villager sounds is perfectly normal. This is not a bug, it is a feature. ^FS

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Mojang Support

@MojangSupport

4 years

We made some updates to the Migration FAQs. Have a question that's not answered there? Drop it in this thread and tell us about it.

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Mojang Support

@MojangSupport

4 years

Also, this! We're working on it - JP

Mojang Status

@MojangStatus

4 years

We know that there are some issues with Java account related changes right now. We’re working on it.

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Mojang Support

@MojangSupport

8 years

We're aware of issues with the new launcher, and yes, our devs are working on fixing them! Bugs are reported at

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Mojang Support

@MojangSupport

4 years

Working on it!

Mojang Status

@MojangStatus

4 years

We are aware of mobile players having issues accessing Realms. The team is investigating and we appreciate your patience. -MG

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Mojang Support

@MojangSupport

4 years

Notice your textures changed with the latest RTX beta? Check out the NEW Texture Set documentation to get them looking fabulous again: #MinecraftRTX

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Mojang Support

@MojangSupport

10 years

If you've changed your username, but the server you play on does not support it, ask your server admin to manually move your player data.

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Mojang Support

@MojangSupport

4 years

Also this!

Mojang Status

@MojangStatus

4 years

The Realms issues for mobile devices has been resolved. Thanks for your patience while we rolled out a fix! - MG.

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Mojang Support

@MojangSupport

10 years

If you've got questions about Minecraft skins, we've got answers! http://t.co/JdCWLwhTI8

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Mojang Support

@MojangSupport

9 years

Our contact form at is now back up!

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Mojang Support

@MojangSupport

11 years

Over a year's worth of old Minecraft versions have been added to the Minecraft launcher. To run one, create a new profile in the launcher.

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Mojang Support

@MojangSupport

4 years

Hello! No need to file a ticket!

Mojang Status

@MojangStatus

4 years

Bedrock: The Minecraft 1.16.100 update has gone out early on Nintendo Switch, causing issues with cross-platform multiplayer. The update will release on all platforms Tuesday, Nov 17 at 9am Pacific (5pm GMT). -MG

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Mojang Support

@MojangSupport

10 years

We have received tweets reporting sites offering free Minecon capes. Please do not provide any information to those websites - it is a scam!

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Mojang Support

@MojangSupport

5 years

I noticed a lot of comments about this on our feed. ^JP

Mojang Status

@MojangStatus

5 years

Realms: We’re currently investigating an outage causing joins on both Bedrock and Java to fail. Thank you for your patience. - BS

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Mojang Support

@MojangSupport

4 years

There is some work underway on our ticket intake form, so you won't be able to create a new help request for around 30 minutes. We'll let you know when it's done!

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Mojang Support

@MojangSupport

3 years

@alej_gael If you think you've found a bug, please visit and report it so that the developers can see. ^TK

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Mojang Support

@MojangSupport

7 years

Heads up PC/Mac Edition players! Scheduled downtime on Monday, June 12th. More info here:

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Mojang Support

@MojangSupport

5 years

Realms: Bedrock Realms should be coming back up now and we hope to have Java Realms back up soon. Thank you so much for your patience. We will send out another tweet when Java Realms start coming back up. ^JH

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Mojang Support

@MojangSupport

2 years

@Cyotus I would probably make your bucket list a bit more exciting than hearing from us :P New add to bucket list: Make bucket list more exciting. ^TK

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Mojang Support

@MojangSupport

3 years

@StormySeaDog The link seems to be working on our end, so I'm sorry you're running into some issues! Please try opening the link in a different browser to see if that resolves the issue. ^NS

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Mojang Support

@MojangSupport

11 years

Did you change Minecraft to 1.5.2, but your servers are on 1.5.1? Get the new launcher: http://t.co/PDhds8evsp; it lets you switch versions!

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Mojang Support

@MojangSupport

2 years

@AnujInamdar2 Congrats! Raw Iron blocks are rare but real! ^AC

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Mojang Support

@MojangSupport

9 years

We're experiencing some issues with the session/auth servers & are working to resolve them. For service statuses see

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Mojang Support

@MojangSupport

6 years

The new revised is now up and running. Feel free to share your best ideas!

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Mojang Support

@MojangSupport

5 years

Thanks for your patience, everyone!

Mojang Status

@MojangStatus

5 years

Minecraft Bedrock- PS4 only: Some players may be getting errors when trying to log into a Microsoft account (account already in use, error signing in). We are working on getting this resolved ASAP. We will let you know when we have news. Thanks for your patience! - HZ

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Mojang Support

@MojangSupport

1 year

Hey all! Legends matchmaking is back up and running! Thanks for your patience. MAK

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Mojang Support

@MojangSupport

10 years

Minecraft is now on: PS4: Xbox One: For upgrading help, contact Sony/Xbox support.

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Mojang Support

@MojangSupport

10 years

The 1.8 pre-release is available now! See for how to change versions, & for new skins info!

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Mojang Support

@MojangSupport

3 years

Or

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Mojang Support

@MojangSupport

2 years

@LDexter1314 @Minecraft Wow, those are very creative, what a thoughtful little one! His ideas would be a great addition to our feedback site, perhaps a parent could help? Those can be submitted at so that the devs can see! ^AM

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Mojang Support

@MojangSupport

4 years

Having trouble with your Hero Pass?

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Mojang Support

@MojangSupport