GameStop Help @GameStopHelp Twitter profile | Pikagi

Pikagi

GameStop Help

@GameStopHelp

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Have questions about @GameStop or need help? Let us know! We’re here 7 days a week, 8 AM - 5 PM CST

Power to the Players

https://t.co/3sebluXUnn

Joined January 2018

Don't wanna be here? Send us removal request.

Pinned Tweet

@GameStopHelp

GameStop Help

3 years

❗❕ Gamers ❗❕ Below you'll see an FAQ thread for some common issues you may be facing. Fear not, if these aren't enough to strike down your foes, send us a message with the information below and we'd be happy to help! ❓ Name: 📞Phone: 🔢Order #: 📥 Email:

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@GameStopHelp

GameStop Help

2 years

Want the official news for all things GameStop on Twitter? Look no further, we got you covered! @GameStop @GameStopNFT @GameStopHelp

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@GameStopHelp

GameStop Help

3 years

@rensole What a nice idea! Partnering with a local children's charity (perhaps your local Children's Miracle Network Hospital which we support w/Extra Life?) running a toy drive would be a great idea. Feel free to run it by your local store leaders too! Message us for help lookin'! -SMRT

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@GameStopHelp

GameStop Help

4 years

We know you’re excited for the upcoming PlayStation 5! Due to this highly-anticipated launch, reservations are very limited! If you were unable to make an order online or in-store, please keep an eye out for future availability. We are unable to place orders for you directly.

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@GameStopHelp

GameStop Help

3 years

@ButtFarm69 Inspiring! For folks that might have some PowerUp Rewards points they're not using at the moment, donating points to our partners at the Make-a-Wish Foundation & Extra Life benefitting The Children's Miracle Network Hospitals is another great way to give back! ❤🖤 -SMRT 😎💙💪🏻🎮

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@GameStopHelp

GameStop Help

3 years

@Sinai0035 No specific ETA but we're hoping to get more around Turkey Day. We're working hard to overcome the crazy supply chain challenges that range from factory shutdowns overseas due to power outages & the pandemic to a lack of truck drivers here. We're working hard to get 'em. -SMRT 💪🏻

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@GameStopHelp

GameStop Help

2 years

@emjmetcalf You can already, n00b! What games are you thinking of in particular? Feel free to send us a message directly 24/7 as well! -SMRT 😎💪💙

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@GameStopHelp

GameStop Help

3 years

@PinkCatsOnAcid Glad we were able to help out!! The setup looks amazing

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@GameStopHelp

GameStop Help

6 years

@rmtheschoolgirl Hello! The release date for the BTS Pop! is on 2/22/19.

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy Looks like the universe gave you negative points to balance out your amazingly positive attitude 😂 We've sent over a direct message to get this fixed up right away! - SMRT

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy

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@GameStopHelp

GameStop Help

3 years

@trey53881765 Every moment lost to a game is a win in our book. #Winning 🏆 😎💙🎮 -SMRT

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy Hey! We've sent over a direct message to get this figured out and avoid any "F's" in chat. We look forward to hearing back 🖤 - SMRT

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@GameStopHelp

GameStop Help

2 years

@puppy_puddles -SMRT

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@GameStopHelp

GameStop Help

3 years

@Xotaic How meta. -SMRT 💪🏻🎮❤🖤 #PowerToTheWellDressedPlayers

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy Oh goodie! We love tests! 🤓 We sent you a direct message to see how we can help!

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@GameStopHelp

GameStop Help

3 years

@lgz05 Looks like we just sent over a direct message to take a closer look at what's going on. We look forward to hearing from you! 🖤❤️ -SMRT

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy My heart is breaking.. I'm so sorry you received the mug like that. That is definitely not okay. I'd be more than happy to get this fixed and send over a replacement right away! Please DM us with your email address and order number. :) -SMRT

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@GameStopHelp

GameStop Help

3 years

@Steeltekki Thank you so much for sharing this with us Mike! We're so happy your son loves the new lamp! Seeing his face light up makes it all worth it! May the force be with you, always! -TJ

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@GameStopHelp

GameStop Help

3 years

Q: Why are my PowerUp Rewards not showing on my account? A: Points can take up to 72 hours to reflect. If you still don't see the points, be sure to log-out and back in.

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy Doing better now that you're here. 🖤❤️ -SMRT

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@GameStopHelp

GameStop Help

3 years

Q: I'm unable to access my PowerUp Rewards Pro account that I signed up for in-store. A: To access your account that was created in-store, you must activate your account using the ‘Activate Account’ option here.

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@GameStopHelp

GameStop Help

5 years

Pardon our dust! We are currently upgrading our social media platform and we are unable to resolve any issues through Twitter at this time. Please contact GameStop Guest Care at or 1-800-883-8895 if you need immediate assistance.

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@GameStopHelp

GameStop Help

2 years

@Gyrene4341 🤔Oh the obstacles! We'll keep you posted on moves like this for sure. 🖤🖤-SMRT

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@GameStopHelp

GameStop Help

3 years

@GameStop just dm'd you to fix this. 🖤🖤SMRT

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@GameStopHelp

GameStop Help

3 years

Not at all, just needed your guidance on the time stamp to better locate. We appreciate you. 🖤 -SMRT

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@GameStopHelp

GameStop Help

3 years

@whitedarrenj Hi there! I sent you a direct message regarding this interesting situation. -RM

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@GameStopHelp

GameStop Help

5 years

Hello! Could you please DM us your full name, billing address, phone number, and order number?

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@GameStopHelp

GameStop Help

3 years

Q: Why isn’t my order appearing on my account? A: It may take up to 24 hours for orders to pop up on your order history. If you don’t see it by then, be sure to reach out!

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@GameStopHelp

GameStop Help

4 years

@thebrightloser Hello, we can look into this. Can you please DM us the phone number, billing address, and full name on your order?

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@GameStopHelp

GameStop Help

2 years

@LightninWarrior Heya ⚡! You can apply right at the link below! -SMRT

Affiliate Application | GameStop

GameStop

www.gamestop.com

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@GameStopHelp

GameStop Help

6 years

We know you’re excited for the Nintendo Switch Mario Kart bundle, so hang tight - they’ll be live soon! Please keep an eye out on our site for this offer!

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@GameStopHelp

GameStop Help

6 years

@TheRealestBanks @GameStop @johnpineiro @NECA_TOYS @gamestopcorp Hi! We received more stock for online orders. Please check the website to place your order.

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@GameStopHelp

GameStop Help

3 years

@TheSuitedBirdYT Oh boy, that's not good. We've sent you a DM to get some info on how you found this! -SMRT

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy #PowerToThePurrers Thanks for remembering what's im-paw-tant in life: whisker munchkins & video games. And coffee. 🖤❤😺🎮☕💪🏻🖤❤ -SMRT

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@GameStopHelp

GameStop Help

3 years

@MsKerriishere A most awesome reminder! Thankya, Mr. Kerri! The Make-a-Wish Foundation & Extra Life benefitting The Children's Miracle Network appreciate you! -SMRT 💙

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@GameStopHelp

GameStop Help

3 years

@jbill83 It appears we aren't able to DM you! We tried again a moment ago. If you can, DM us with your email address and phone number so we can find that pre-order & get to the bottom of it. -SMRT

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy Why are you just the most amazing person ever!?

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@GameStopHelp

GameStop Help

3 years

@CarlitousMax Next time, try to clear cookies and cache, especially if using Chrome to browse. We've found that sometimes certain cookies prevent the buttons from updating. -SMRT

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@GameStopHelp

GameStop Help

2 years

@B1rdBear If somebody in the Switch factory, drops a Switch off of the assembly line and one of the buttons pops off, if it gets repaired it's considered refurbished. If somebody trades in a Switch and that Switch is then sold, it's pre-owned. -SMRT

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@GameStopHelp

GameStop Help

3 years

@EternalFuse As of recently, we have been experiencing some extremely high volume through our website and fulfillment. We have changed the estimated arrival date to 3-7 days to compensate for all of the extra traffic. Feel free to send us a direct message if you're having any issues! -SMRT

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@GameStopHelp

GameStop Help

3 years

I appreciate it! We are looking into it now. 😊 -SMRT

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@GameStopHelp

GameStop Help

2 months

@SalMemeLord @GameStop Hey Salvatore! 🦖 Pre-owned copies of Borderlands 3 are available for $9.49, and new $14.99, here:

Tweet card media

Borderlands 3 - Xbox One | 2K Games | GameStop

Buy Borderlands 3 - Xbox One by 2K Games at GameStop. Order the physical or digital copy online for delivery or in-store pick-up and save with our buy now, pay later option. Find pre-order bonus,...

www.gamestop.com

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@GameStopHelp

GameStop Help

5 years

@metam0rph0lyss Hello, Are you still needing help with this? If so, we can look into this. Can you please DM us the phone number, billing address, and full name on your order?

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@GameStopHelp

GameStop Help

3 years

@Arianne_Murray1 Please don't FarCry 😭. We're happy to help look into this and get this fixed for you. Please send us a direct message with your order details. -SMRT

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@GameStopHelp

GameStop Help

3 years

@AustinDane2012 Hey there! We do accept iPhones for trade! When you type in the bar enter the series of iPhones you have. Please let us know if you need help! See the photo for more help. -SMRT

Tweet media one

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@GameStopHelp

GameStop Help

5 years

@starrcourt Hello! For security purposes, please DM us your full name, billing address, and billing phone number to look into your order.

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@GameStopHelp

GameStop Help

3 years

@ManIHateThisApp Hey there. We never want our gamers to receive their orders in less-than-perfect condition. We've message you directly to further help. - SMRT

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@GameStopHelp

GameStop Help

3 years

@thebrutalitea Oh my! We're unable to message you directly so if you can, please shoot us a direct message with what happened, what we can do to earn your loyalty back & your email address & phone number so we can make things right. We're here every day. -SMRT

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@GameStopHelp

GameStop Help

3 years

@rdeflo77 Rob, I'm so sorry you received your package in those conditions. 😥 Please send us a DM with your order number and email address to see what we can do for you. Let us make things right 🤗 -SMRT

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@GameStopHelp

GameStop Help

2 years

@TopherCampbell We're working on a major upgrade to our loyalty program & the back-end software we run it on now so we should have more capability to troubleshoot things like this in future. We would definitely recommend not including personally identifying info here though publicly. -SMRT

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@GameStopHelp

GameStop Help

3 years

@DeniseBucholtz The PS5 controllers will be released on 6/7/2021.. You can pre-order now! We do not have an exact date for the next drop, you can sign up to get notified by email for the next one.

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@GameStopHelp

GameStop Help

3 years

@MavsATX Hey there, We are looking for your messages. When did you send them? We definitely want to help you out! -SMRT

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@GameStopHelp

GameStop Help

3 years

Hey there, I ran through our messages and did not locate yours. Would you please resend it? Thanks! -SMRT

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@GameStopHelp

GameStop Help

3 years

@JustinLDubbs An excellent idea, Justin! We've passed it along & if it's at all doable, we'll hope to see that added to the site in the weeks & months ahead! -SMRT 💪🏻🎮😎💙

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@GameStopHelp

GameStop Help

3 years

@AmabelHolland Fantastic to hear! Every gamer deserves to feel loved & appreciated for what they add to our community. We're going to message you for your email address & phone number so that we can make his day with a shout out! 🌈 Anytime we can make your day brighter, we're here. 💗🌞 -SMRT

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@GameStopHelp

GameStop Help

3 years

You'll only be charged twice if you place two separate orders for the controllers. :)

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@GameStopHelp

GameStop Help

2 years

@airspud21 We've added it to the suggestion box! Thankya! -SMRT

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@GameStopHelp

GameStop Help

3 years

@corndogbandit Hi there, thanks for reaching out! Please send us a DM with any screenshots and a brief explanation of what's going on so we can see what happened to your order! -SMRT

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@GameStopHelp

GameStop Help

2 years

@MsKerriishere Our teams are well aware of the need, but we really do appreciate the suggestion nevertheless! -SMRT

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@GameStopHelp

GameStop Help

3 years

@sphrog Hi there, thanks for reaching out to us. This isn't how we want your experience with us to go. Could you please send us a private message with your name, phone, email, and order number so we can see what happened and try and fix it? -SMRT

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy Just sent a response Your Majesty -SMRT

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@GameStopHelp

GameStop Help

3 years

@before_chris Oops! Sly Cooper was probably trying to save room for a secret stash of stolen treasures there. We hope you find a cat or dog who can enjoy the box in all it's 3-D destroyable glory. -SMRT

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@GameStopHelp

GameStop Help

3 years

@BrianEaton54 Thank you for helping us out by bringing that issue to our attention! 🤗 We definitely appreciate you. -SMRT

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@GameStopHelp

GameStop Help

2 years

@CitadelAir Black Ops you mean? -SMRT

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@GameStopHelp

GameStop Help

5 years

Thank you! Any pre-authorization hold will release within 5-7 business days. However, we removed the hold on your gift cards, and the balance will reflect within 24 hours.

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@GameStopHelp

GameStop Help

3 years

@Krypt0Kyl0 Not yet but you never know what the future holds! -SMRT

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@GameStopHelp

GameStop Help

6 years

Both orders were canceled because the item is out of stock, you were not charged for this canceled items. You may create a new order once the item is available again. Regards

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@GameStopHelp

GameStop Help

3 years

@LabelParts We've heard from quite a few folks suggesting we expand our offerings in that area! We're always working to expand our brands list to better suit the needs of all of the fans, gamers & collectors who love to choose us. If there's a particular brand, message us directly. -SMRT ❤

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@GameStopHelp

GameStop Help

3 years

@JobberWockyHeel Thanks for advocating for the folks who empower us to do the amazing things we do! If there's a specific location you're concerned may be short on staffing, please reach out with detail via direct message if you can. We're always working to improve the way we do things. -SMRT

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@GameStopHelp

GameStop Help

3 years

@kbx_tse Yikes! Would you be able to send us a direct message with your order information? We would love to make this right in any way we can! Thank you so much in advance. 🖤❤️ -SMRT

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@GameStopHelp

GameStop Help

5 years

@metam0rph0lyss Hello, how can we assist you?

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@GameStopHelp

GameStop Help

3 years

@TravelingChris If there's anything we can do to make your day, message us your phone number & email address & we'll see what we can do to turn that around into the weekend. -SMRT

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@GameStopHelp

GameStop Help

3 years

@hmarie1211 We're so thrilled to hear that! We'll give them a shout out & if you don't mind messaging us your email & phone number, we'll get the compliments along to their District Leaders so they can hear how awesome they are! -SMRT #PowerToThePlayers

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@GameStopHelp

GameStop Help

6 years

I'm sorry! Tom Clancy’s The Division 2 Ultimate Edition (Downloadable) release day is on 3/12/2019 but the physical version will be released until the 3/15/2019.

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@GameStopHelp

GameStop Help

3 years

@basedonwat Hey there!! Looks like we're waiting on a reply from you in our inbox. If your inbox is even half as busy as ours, we understand how you could have missed the message. Looking forward to hearing form you in our inbox -SMRT

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@GameStopHelp

GameStop Help

2 years

@unlockedideas This sort of behavior has absolutely no place in our stores. If you could send us a direct message with more information, we would love to take care of this as soon as possible. Thank you so much in advance. -SMRT

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@GameStopHelp

GameStop Help

3 years

@DavidBruno We're not Olive Garden or Vin Diesel, but you're family to us, and we never want you to feel like anything less. 🥰🎮 -SMRT

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@GameStopHelp

GameStop Help

2 years

@gmebullrun We don't have a date in mind but we've added your voice to the many who have suggested we sell hardware wallets! -SMRT

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@GameStopHelp

GameStop Help

3 years

@Nexus71c Hey there Nexus! We didn't ship posters with online orders because we did not want them to get damaged in transit. We are asking guests to bring their packing slips with them to their local store as a proof of purchase so they can get their poster! 😊 -SMRT

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@GameStopHelp

GameStop Help

3 years

@julieallthat Feel free to send us a direct message with your contact information, and we'd love to take a look at what's going on! At GameStop, you will only be fully charged once an order is successfully shipped, so rest assured we'll get this taken care of! -SMRT 🖤❤️

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@GameStopHelp

GameStop Help

3 years

@therobotgenius Hey! We never want our gamers to miss out on using their controllers right out of the box. We've sent over a direct message to lend a hand in any way we can! - SMRT

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@GameStopHelp

GameStop Help

3 years

@kossifuenf You & Detective Pikachu are way too good! -SMRT

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@GameStopHelp

GameStop Help

2 years

@LA_PTCGRestock Thanks for reaching out to us about this. We're sorry to hear that your item came in this condition. Are the cards inside OK? Let us know! -SMRT

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@GameStopHelp

GameStop Help

3 years

@Ambiator We are always here for you! Thank you for your patience with us as well! -SMRT 🖤

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@GameStopHelp

GameStop Help

3 years

@Mayonakanodoa Hey there! From the looks of it, this is a pending authorization that will fall off once your order ships! If you would like, feel free to shoot us a direct message with your order information, and we'd love to double-check for you! Thanks in advance. 😊 -SMRT

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@GameStopHelp

GameStop Help

3 years

Q: Why hasn't my order arrived yet? A: Orders typically take 1-2 Business Day to process. Once your order has shipped, you will receive an email with the tracking information for the shipment option selected during checkout.

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@GameStopHelp

GameStop Help

3 years

@catzandcarrotz Hi Daisy, that's definitely quite the mix-up there and we'd like to take a look into this experience further with you! We're sending a direct message to help. -SMRT

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@GameStopHelp

GameStop Help

3 years

@BaltarPreston We can absolutely look into that! We'll pass along the suggestion for consideration 🖤 - SMRT

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@GameStopHelp

GameStop Help

3 years

@Dnfforever Hey there! We'll be more than happy to take a look at your order's tracking with you and further help. Be sure to send in a direct message at your earliest convenience 😊 - SMRT

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@GameStopHelp

GameStop Help

6 years

Due to overwhelming excitement for our Black Friday deals, our website was intermittently unavailable earlier this evening. We apologize for any inconvenience this may have caused, but we are back up and running! Check out the deals below:

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@GameStopHelp

GameStop Help

3 years

@ThatNeighborBoy

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@GameStopHelp

GameStop Help

3 years

@JordanShackelf4 Hi Jordan, Five Nights at Freddy's: Security Breach is only available as a digital purchase at this time. The manufacturer will be releasing the physical discs on 3/15/22. We're always here if you need anything. -SMRT

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@GameStopHelp

GameStop Help

3 years

@23Stocks We don't have word on an immediate plans but for directions to our existing European affiliates, check out as an all-european hub. ❤🖤 Thank you for your #GameStopLove ! -SMRT

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@GameStopHelp

GameStop Help

3 years

@Shadowhaxor @GameStop Hey there!! Our website hasn't experienced a crash in the last 24 hours. If you're having difficulty accessing the site, I suggest either sending us a Direct Message or calling our guest care line. -SMRT

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@GameStopHelp

GameStop Help

3 years

@CommanderKen Hey there!! I'm sorry there's been some confusion around your Halo Infinite Xbox Series X order. We'd love to help sort things out for you. Please send us a Direct Message with your order details and we can look further into this. -SMRT

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@GameStopHelp

GameStop Help

2 years

@lovelythemanagr

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@GameStopHelp

GameStop Help

3 years

@StilesMommy07 Hey Chelsea! We messaged you directly so see what happened & what we can do to help make sure it never happens again. Please know we're here night & day 7 days a week to keep fighting for our GameStop guests. -SMRT 💪🏻🎮

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@GameStopHelp

GameStop Help

3 years

@64pandq @GameStop Hey there! Is there anything we can help with? -SMRT

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@GameStopHelp

GameStop Help

3 years

@SFortilus Hi there! We are currently not doing midnight releases for games because of the on-going pandemic. This is to protect both our guests and our associates. Keep an eye on our social media channels for any updates regarding any news on midnight releases! -SMRT

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