Mark C. Crowley @MarkCCrowley Twitter profile

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Mark C. Crowley

5 years

"I don't go by the rule book... I lead from the heart, not the head." ~ Princess Diana, born today 1961 #Leadership #FutureOfWork #Human #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

5 years

US grocery chain, Trader Joes is the first company to temporarily change its sick leave policy in light of the Coronavirus. To encourage workers to stay home when ill, all employees regardless of tenure & full-time or part-time status will be paid for their time off. #Health #HR

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Mark C. Crowley

@MarkCCrowley

3 months

Here’s the #Spacex rocket flying over the beaches in San Diego.

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Mark C. Crowley

@MarkCCrowley

6 years

If you hire talented, self-driven people, & you train them thoroughly, you can relax about what time they arrive at work or leave at night. Hold them accountable for results & leave the control to them. #Leadership #LeadFromTheHeart #CEO

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Mark C. Crowley

@MarkCCrowley

7 years

Sir Richard Branson says it's time to ditch the 5 day work week, 2 day weekend, & annual holiday paradigm. Technology & workplace innovations must be leveraged to give people > time to enjoy life. #Leadership #Management #Future

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Mark C. Crowley

@MarkCCrowley

5 years

Here's a cool acronym to remember next time you have a decision to make : "BRAIN" B: (What are) the Benefits? R: (What are ) the Risks? A: (What are) my Alternatives? I: (What's my) Intuition ( #heart ) tell me? N: (What if I do) Nothing? #Leadership #Management #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

6 years

How To Make An Apology: 1. With absolute sincerity say, "I am sorry." 2. Explain what went wrong (but not with the goal of justifying your behavior). 3. Then directly say, "I take full responsibility" 4. Offer to make repairs. 5. "Ask the harmed person for their forgiveness. #HR

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Mark C. Crowley

@MarkCCrowley

7 years

"One negative person will take the energy out of 15 great people quietly. That's why I think of complainers as thieves in the night; they don't work upfront. They quietly are zapping you." ~ Barbara Corcoran #CSuite #Culture #HR

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Mark C. Crowley

@MarkCCrowley

6 years

An UBER driver I had in Kansas City owns 8 Phillips 66 gas stations & car washes. He told me that in between paying rides, driving gives him solitude & time to reflect on how best to run his business. #Leadership #HR #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

2 years

A few days after my mom died when I was 9, my neighbor Mrs. Laing called me over as I walked by her house. In front of me, she dug up a crocus bulb & then planted it in my own backyard. "Think of your mom when this blooms every spring" she said. I'm still moved by her gesture. <3

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Mark C. Crowley

@MarkCCrowley

8 years

Death from a broken #heart has been scientifically proven. But tonight, we need no proof. RIP #DebbieReynolds

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Mark C. Crowley

@MarkCCrowley

6 years

We must stop celebrating leaders who answer emails at all hours & stay fully connected while on vacation. In reality, their example is harmful to an organization's #culture because it implies #work never ends & others must match this same standard. #CSuite #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

6 years

A leader's job isn't to be the smartest person in the room, to solve all the problems or have all the ideas. Instead, their job is to define what success looks like & then support the people they've hired to find & implement the solutions. #Leadership #LeadFromTheHeart #CEO

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@MarkCCrowley

6 years

According to McKinsey, the 3 most in-demand #work competencies by 2030 will be (1) Social & emotional skills, (2) Higher cognitive skills & (3) Technological skills. Bottom line: You'll to have strong analytical abilities (mind), but also know how to apply them in a #human way.

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Mark C. Crowley

@MarkCCrowley

6 years

The longer someone stays working for a boss who causes them stress, the greater the damage to their physical & mental health. Organizations must have the courage to weed out these kinds of toxic managers & employees must have the courage to find new work if they don't. #WellBeing

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@MarkCCrowley

6 years

“We should always have three friends in our lives. One who walks ahead who we look up to & follow; one who walks beside us, who is with us every step of our journey; & then, one who we reach back for & bring along after we’ve cleared the way.” ~ Michelle Obama #WellBeing #Human

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Mark C. Crowley

@MarkCCrowley

6 years

San Jose has hired 25 homeless residents & will pay them $15/Hr to pick up trash in the most populated parts of the city. The city's true goal is to help these people get back on their feet. In the words of Stephen Covey, it's a "Win-Win." #LeadFromTheHeart #Success #Innovation

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Mark C. Crowley

@MarkCCrowley

3 years

After a woman with Downs Syndrome worked at Walmart for 16 Yrs on the same 12-4 shift, Walmart introduced computerized scheduling that frequently changed her #work hours. Walmart then fired her for "attendance problems." A jury today awarded her the $600k max settlement. #Heart

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Mark C. Crowley

@MarkCCrowley

6 years

Billionaire investor, Warren Buffett has some surprising advice on how to increase one's worth by 50%: "Focus on learning how to write & speak clearly. If you can't communicate, it's like winking at a girl in the dark -- nothing happens." #Leadership #writing #Communication #HR

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Mark C. Crowley

@MarkCCrowley

6 years

It's time we ditch the job title, "manager" & replace it with "coach." This will profoundly reinvent the role's orientation. Instead of treating employees as adversaries or needing to be controlled, coaches become their advocates. Coaches have people's best interests at #heart .

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Mark C. Crowley

@MarkCCrowley

5 years

Billionaire Michael Bloomberg's advice to Harvard students: "When you weigh a job offer, even later in# life when UR considering a #career change, leave salary out of the equation. Make decisions based on the quality of the opportunity & where U'll have the most room for growth”

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@MarkCCrowley

6 years

Before you offer someone a job, disclose all the least attractive attributes of the work they will do. Any candidate who then opts out isn't meant for you. And those who accept will have their eyes wide open & respect you more for being entirely honest. #Trust #Engagement #HR

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Mark C. Crowley

@MarkCCrowley

5 years

Unilever just announced it will sell off all its brands that don't contribute positively to society. Its CEO says it's no longer enough to sell washing powders that make shirts whiter or shampoos that make hair shinier. Consumers want brands that have a “ #purpose ” too. #Courage

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Mark C. Crowley

@MarkCCrowley

6 years

When I see a manager who is distrustful of his/her people -- or who drives performance by fear -- I see a person who has deep insecurity about their own identity, talents, value & worth. #LeadFromTheHeart #HR #CEO

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Mark C. Crowley

@MarkCCrowley

6 years

We keep hiring the brainiest people for #leadership roles, but Stanford Medical School professor & brain expert says what we really need now are managers with #heart . #CEO #FutureOfWork #Culture

Why A World-Class Brain Surgeon Believes The Heart Matters Most In Leadership

As could only happen in today’s connected world, a man named Sunil from India recently tweeted me in San Diego to say that I needed to reach out and meet a man in Palo Alto. Sunil had just finished...

www.linkedin.com

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Mark C. Crowley

@MarkCCrowley

7 years

The average college GPA of American millionaires is just 2.9. A new study shows valedictorians rarely become rich & famous because they support, rather than challenge or overthrow existing systems. #Leadership #Success

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@MarkCCrowley

6 years

#Leadership Essentials: Bill Gates reads 50 books/year. Mark Zuckerberg reads a book every two weeks, Elon Musk grew up reading sometimes 2 books a day Mark Cuban reads 3 hours/day. Warren Buffett spends 5-6 hours every day reading. #Success #CEO

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Mark C. Crowley

@MarkCCrowley

4 years

People have told me that employee #engagement has been placed on the back burner in their organizations, the idea being that it's simply not important in a crisis. I'd argue it's just the opposite. If you want people returning to work fully committed, #love them now. #Leadership

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Mark C. Crowley

@MarkCCrowley

5 years

Warren Buffett says many people are too focused on what the outside world is going to think of their life choices & decisions instead of living according to their own #values . “If you can find peace & comfort with your inner scorecard, you’re going to live a happy life" #Success

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Mark C. Crowley

@MarkCCrowley

5 years

"We used to #work with our hands for many centuries, then we worked with our heads, & now we're going to have to work with our hearts because there's one thing machines cannot, do not & never will have & that's a #heart " Three Time Pulitzer Prize winner Thos Friedman #Leadership

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Mark C. Crowley

@MarkCCrowley

7 years

New research shows human beings are hardwired to be kind. We even become unhealthy when we hold back -- or choose to be unkind. Better yet, small gestures of kindness have a huge & beneficial impact on our hearts & on the hearts of others. #CSuite #Human #CEO

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Mark C. Crowley

@MarkCCrowley

5 years

US News looked at the resumés of the top 100 Fortune 500 CEOs & found most only have an undergraduate degree. Only a third earned an MBA, & only a handful from a prestigious school. The findings suggest #leadership #success requires much more than intellectual smarts. #heart ;-)

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Mark C. Crowley

@MarkCCrowley

5 years

4 Powerful Ways To Show Employees You Value Them: (1) No emails from 7 to 7. (2) No scheduled meetings after 3PM (3) Create "No interruption" time blocks during the work week. (4) Let them work occasionally from home. #CSuite #LeadFromTheHeart #Engagement #HR #Productivity

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Mark C. Crowley

@MarkCCrowley

5 years

HR: "What's your reason for leaving us? Employee: "I'm not feeling the love." OC Tanner research finds 79% of people who quit their jobs said a lack of appreciation was a major reason for leaving. 65% of Americans say they weren't recognized 1x last year. #LeadFromTheHeart #CEO

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Mark C. Crowley

@MarkCCrowley

7 years

"Piglet noticed that even though he had a very small #heart , it could hold a rather large amount of #gratitude ." ~A.A. Milne #HappyThanksgiving

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Mark C. Crowley

@MarkCCrowley

6 years

Write down your top 25 goals. Put a circle around your top 5. Focus only on these 5 goals & say no to the rest. Give no attention to the other 20 until you've succeeded with your top 5. ~ Warren Buffett's Success Formula RT @Mayowaoshin #Priorities #CEO #CSuite

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Mark C. Crowley

@MarkCCrowley

7 years

Hiring people who may be smarter or more experienced than you seems threatening. But choices like this will make you a better manager. #LeadFromTheHeart #CSuite #HR

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Mark C. Crowley

@MarkCCrowley

6 years

How my faith in #humanity was restored: In Chicago yesterday, where the temperature was 20 degrees below zero, a Good Samaritan paid for 70 hotel rooms so many homeless people would be safe. Other kind souls bought hundreds of heater lamps to warm up homeless encampments. #Heart

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Mark C. Crowley

@MarkCCrowley

7 years

As uncomfortable as it can be at times, leaders need to have people on their team who are willing to openly challenge their thinking. Not overtly difficult people, but ones who see things differently & can help keep you on your toes. Dissenters can make you a better leader. #CEO

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Mark C. Crowley

@MarkCCrowley

5 years

Because remote employees avoid a 2-way commute along with many time-wasting activities endemic to working in an office environment, CNBC reported research shows remote workers get more done in less time & gain back 105 Hrs/year of their lives back. #Engagement #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

6 years

While I was away, I met a couple who both work at Google. She's an attorney; he's a software engineer. Both said they begin work no earlier than 9 & leave around 6. "We're judged on our performance; not time spent at our desks." #Engagement #FutureOfWork #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

5 years

It's impressive to see job candidates with degrees from the top schools. But over & over I've found it's not the formal education that predicts someone's future #success , it's their work experience & achievements that do. Lesson: Not everyone effectively applies what they learn.

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Mark C. Crowley

@MarkCCrowley

6 years

I once had an executive coach who advised me to "bring a gift to every person I interacted with" This was a metaphor, of course, but these "gifts" just meant being kind, showing interest, offering encouragement or finding a way to add value to their life. Powerful in #leadership !

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Mark C. Crowley

@MarkCCrowley

5 years

Brilliant! 400 Google employees volunteer to listen to co-workers when they need an ear for whatever reason. They’re trained to practice compassionate listening, & promise openness & kindness to colleagues who come to them. #LeadFromTheHeart #MentalHealth

Google is running an employee mental health project without any metrics

Google says its peer-support program works, even if it doesn't have data to prove it.

qz.com

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Mark C. Crowley

@MarkCCrowley

6 years

The WSJ says there's a growing trend of people who intentionally wake up early to have quiet time, & gain a sense of control over their day ahead. Meditating, exercising, reading or just sitting with a cup of coffee represent the "power of slow mornings" #IDoThis #Sanity #Success

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Mark C. Crowley

@MarkCCrowley

6 years

After a UK steakhouse chain suddenly decided to close one of it's restaurants, the GM thought of his employees. Within 90 minutes, he called nearby restaurants & scheduled job interviews for all employees. 4 days later, all have new employment. #LeadFromTheHeart #Leadership #HR

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Mark C. Crowley

@MarkCCrowley

6 years

When you think about the best managers you've ever had in your #career , it's unlikely their technical abilities stand out in your memory. But descriptors like #kindness , #courage , #persistence & #humility likely do -- and all of them boil down to #heart . #HR #Work #Happiness

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Mark C. Crowley

@MarkCCrowley

5 years

Next time you suffer a setback, resist the temptation to see yourself as a victim. Instead, accept that life sometimes goes this way, & respond to the disappointment with positivity, trust in yourself & the discipline to take steps that will lead you back to #success . #Leadership

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Mark C. Crowley

@MarkCCrowley

6 years

If you work in a truly unhealthy work culture, you'll inevitably end up being unhealthy yourself. If you know your workplace is toxic & have little hope it will change, you must have the courage to leave. #Happiness #Health #Management #HR

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Mark C. Crowley

@MarkCCrowley

4 years

Meghan Markle telling tens of millions of people around the world that she struggled with #MentalHealth could have a tangible impact on other people facing their own mental health battles, says Dr. Ken Duckworth, Chief MD of the National Alliance on Mental Illness (NAMI). #Heart

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Mark C. Crowley

@MarkCCrowley

6 years

What's Elon Musk's Next Big Innovation? Eliminating as many meetings as possible. He told employees: “Walk out of a meeting or drop off a call as soon as it is obvious is isn't adding value. It's not rude to leave; it's rude to make someone stay & waste their time.” #Leadership

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Mark C. Crowley

@MarkCCrowley

6 years

Human attention spans are on a serious decline (A Microsoft study shows a 33% decrease since 2000) which greatly impacts our ability to hear what other people say & digest important data in making important decisions. A wise new mantra: Be here now. #Success #FutureOfWork #HR

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@MarkCCrowley

5 years

#Leadership #Truth : "One negative person will take the energy out of fifteen great people quietly. That's why I think of complainers as thieves in the night; they don't work upfront. They quietly are zapping you." ~ Barbara Corcoran #LeadFromTheHeart #Courage #HR

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@MarkCCrowley

3 years

"If you can find access to your #heart , you can be a leader." ~ Sadguru (Not a message often heard at the World Economic Forum). #Leadership #LeadFromTheHeart #FutureOfWork #CEO

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@MarkCCrowley

5 years

Managers say to me that they'd love to do more #coaching of their employees, but they simply don't have time for it. So I ask, "You mean you don't have time to do your job?" #Leadership #Management #LeadFromTheHeart #CSuite

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Mark C. Crowley

@MarkCCrowley

5 years

People might say, "I got a better job, more pay, a shorter commute," but 1 of the top underlying reasons people quit jobs is because they feel neglected by their boss. When they feel their work & effort is good, a manager's lack of attention is a spirit killer. #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

5 years

The most beautiful people are those who've known defeat, suffering & loss, & found their way out of the depths. They have an appreciation, sensitivity & an understanding of life that fills them with #compassion & a deep loving concern. Beautiful people don't just happen. EK Ross

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Mark C. Crowley

@MarkCCrowley

5 years

At age 22, Facebook founder, Mark Zuckerberg, famously said, "Young people are just smarter." But new research shows the average age of people who launched blockbuster start-ups was actually 46, says author David Epstein. #Leadership #Career #Work #Success

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@MarkCCrowley

5 years

Just 20 miles away from Google's & Apple's headquarters), San Mateo High School just started the school year by banning student cell phone use. Phones are locked up through the school day & kids have real conversations with others during lunch. #Education #Success #Leadership

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@MarkCCrowley

5 years

If you can't openly admit when you're wrong, few people will cheer you when you're right. #Trust #Leadership #Humility #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

5 years

Henry Winkler's Life Lesson: "How you do in school has nothing to do with how brilliant you are. No one has said 'hypotenuse' to me since 1962." #Success #Human #Management

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Mark C. Crowley

@MarkCCrowley

5 years

@Clmpt4 @RevShark This is a sad distinction. The idea that this is a good decision for the owners of a privately held company but not an organization’s shareholders makes zero sense. #Leadership at public companies: Do the right thing! You’ll surely be rewarded for it.

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Mark C. Crowley

@MarkCCrowley

6 years

A Deloitte study found that 70% of employees in a wide range of industries admitted to not speaking up about problems they saw even when they believed their organizations' performance could suffer as a result. It's a #leadership problem when people aren't made to feel safe. #HR

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@MarkCCrowley

6 years

"As human beings, our job in life is to help people realize how rare and valuable each one of us really is, that each of us has something that no one else has--or ever will have--something inside that is unique to all time." ~ Mr. Rogers #Leadership #HR #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

5 years

You never know when you might end up working with the same people (or boss) again so always quit a job with the highest professionalism. Give 2 weeks notice, ensure your boss is the first to know. And even if that boss treated you badly, leave on the best terms possible. #Karma

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@MarkCCrowley

7 years

A private school where many top Silicon Valley execs send their kids use chalkboards & No. 2 pencils. Students have no access to devices until the 8th grade. Many tech parents are now restricting, or banning, screen time for their children. #Education #Technology

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Mark C. Crowley

@MarkCCrowley

6 years

Ever missed a connecting flight because your 1st flight landed late? United Airlines is testing a program that delays outgoing flights when it knows passengers are minutes away. It's already saved thousands of passengers from missing a flight & pilots make up the time in the air.

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@MarkCCrowley

6 years

#Millennial workers are often seen as being disloyal. In my experience, this generation is highly ambitious, knows what's important to them & won't stay in a job or a company where their needs aren't being met. Because of this, they motivate all of us to lead better. #Leadership

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@MarkCCrowley

6 years

If you trust your employees they'll will #trust you. If you treat employees with #respect , they'll treat co-workers & customers with respect. You see, every action has an equal & opposite reaction. This is why wise leaders give people all the things they want for themselves.

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Mark C. Crowley

@MarkCCrowley

6 years

Whenever an employee leaves your team for any reason, ask them if they grew during the time they worked for you. "Do you feel you became more while you were here?" Whether it's "Yes" or "No," their answer will be a reliable grade of your #leadership effectiveness. #HR #CEO

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@MarkCCrowley

5 years

Four Season's Hotels 's COO says the interactions his employees have with guests & each other are what truly distinguishes his luxury brand. So he hires people "for their soft skills & personality traits ( #empathy , self-regulation & social awareness) & trains on the hard skills”

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Mark C. Crowley

@MarkCCrowley

5 years

Not all managers realize this, but whatever mood you bring into the office each morning is wildly contagious. Do you walk in happy, optimistic & upbeat? Or are you sour, moody or stressed. Before you ever open that door, remember your impact! #Leadership #CEO #LeadFromTheHeart

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@MarkCCrowley

5 years

The sad truth is we continue to hold on to worn out ideas about #leadership we now must fully reject: #Kindness is not a weakness. Displays of empathy don't make you appear soft. The truth is, the more caring of a manager you are, the more successful you'll be. #LeadFromTheHeart

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@MarkCCrowley

5 years

Tough Love: Here's advice Apple CEO Tim Cook gave yesterday to Stanford Grads: "There are too many people who want credit without responsibility. Too many who show up for the ribbon cutting without building anything worth a damn. Be different. Leave something worthy.” #Leadership

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@MarkCCrowley

4 years

Next time you want to greet someone with a hug (but can't right now due to COVID) do this instead: I saw Spanish Chef, Jose Andres do it: He took his right hand & made a fist. Then he hit his own chest above his heart. He then pointed his fist at the person he was greeting. <3

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Mark C. Crowley

@MarkCCrowley

6 years

The WSJ says there's a growing trend of people who intentionally wake up early to secure some quiet time, & gain a sense of control over their day ahead. Meditating, exercising, reading or just sitting with a cup of coffee represent the "power of slow mornings" #Mindfulness #HR

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Mark C. Crowley

@MarkCCrowley

7 years

A private school where many top Silicon Valley execs send their kids use chalkboards & No. 2 pencils. Students have no access to devices until the 8th grade. Many tech parents are now restricting, or banning, screen time for their children. #Parenting #FutureOfWork

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@MarkCCrowley

7 years

A leader sees greatness in other people. You can't be a leader if all you see is yourself. ~ Maya Angelou #Leadership #Truth #LeadFromTheHeart

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@MarkCCrowley

6 years

“At the end of your life, you will never regret not having passed one more test, not winning one more verdict or not closing one more deal. You will regret time not spent with a husband, a friend, a child, or a parent.” -- Barbara Bush #Human #Truth

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@MarkCCrowley

6 years

Why are so many more people experiencing anxiety & #depression in their lives? Is it biological? Extraordinary new research proves how we lead & manage people in their jobs is doing enormous harm. The #leadership causes & solutions in my new article. #HR

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Mark C. Crowley

@MarkCCrowley

6 years

3 Powerful Ways To Show Employees You Value Them & Their Time: (1) No emails from 7 to 7. (2) No scheduled meetings after 3PM (3) Create "No interruption" time blocks during the work week. #LeadFromTheHeart #Stress #HR #CEO

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@MarkCCrowley

6 years

I've asked every guest on my podcast the same question: "What one quality destroys the most #leadership careers?" Everyone of them had the same answer: "Arrogance." Ego & power are a toxic combination for some. #LeadFromTheHeart #Business #SHRM

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@MarkCCrowley

5 years

Next time you send an employee to a #training class, ask them to teach you what they learned & even put together a brief presentation to their colleagues. The adage according to Harvard's Angela Duckworth (Grit): "Tell me & I forget, teach me & I remember, involve me & I learn.

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@MarkCCrowley

5 years

When I was in college, I worked at a men's clothing store. Before each semester, my manager would change my #work schedule to accommodate my class schedule. In other words, he supported my #education even allowing me to arrive 10 Min late 2x a week. I did great work for him.

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@MarkCCrowley

6 years

"If you really want to demotivate people, either negate or diminish their work or simply ignore their efforts. ~ Dan Ariely #LeadFromTheHeart

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@MarkCCrowley

5 years

We hear about companies taking months to make a hiring decision, out of caution about choosing the most talented people who'll be a great fit. But what's often missing is an equivalent investment of time focused on what's needed to inspire & retain them once they join the firm.

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Mark C. Crowley

@MarkCCrowley

7 years

As the son of an immigrant, I hope 2018 will be a year when our diversity is once again celebrated and our inclusiveness sets an example worldwide. As Martin Luther King Jr. said “We may have all come on different ships, but we’re in the same boat now" ~ John Brennan #Leadership

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Mark C. Crowley

@MarkCCrowley

10 months

My older brother passed away last month & it has hit me rather hard. I'm taking some time away starting tomorrow to grieve and reflect, and will be absent from X-Twitter for a while. Wishing you a lovely holiday today.

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Mark C. Crowley

@MarkCCrowley

5 years

“It’s not easy being a mom. If it were easy, fathers would do it.” ~ Betty White #HappyMothersDay !

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@MarkCCrowley

3 years

"Every emotion that you express; every action you perform has an impact on many lives. #Leadership carries sacred responsibility." ~ @SadhguruJV #Leadership #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

5 years

When considering a new job, it's wise to ask about the organization's culture (so you can determine if you'll be a good fit). But what you really want to do is identify what it's specifically like to work for the hiring manager. No culture can make up for an uncaring boss. #work

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Mark C. Crowley

@MarkCCrowley

5 years

In times when someone is rude, disrespectful or uncommonly emotional, it's wise to never take it personally. Because we're not always privy to the drama going on in other people's lives, getting caught up in it will only drain your energy & focus. #Leadership #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

6 years

Research shows human beings are hardwired to be kind. We become unhealthy when we hold back kindness, or even choose to be unkind. Small gestures of kindness have a huge & beneficial impact on our hearts & on the hearts of others. #FutureofWork #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

6 years

We need new language to replace the highly misleading term, "Soft Skills." Maybe change it to "Human effectiveness skills." or "Interpersonal success skills?" Better yet, we should call them what they truly are: "Hard Skills!" #Leadership #HR #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

6 years

Why People Stay In Jobs When They're Unhappy: 1. It's hard to leave when you're loaded up with financial obligations. 2. Leaving friends feels like a loss. 3. After 5 years tenure, people feel locked in. 4. People rationalize with themselves. (But when they stay, they give less).

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Mark C. Crowley

@MarkCCrowley

6 years

Following His Heart? At 54, China's richest man, Jack Ma, has decided to quit his position as Executive Chairman of Alibaba. With $35 billion in the bank, he's returning to his old job: teaching school. #Career #Leadership #HR

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Mark C. Crowley

@MarkCCrowley

5 years

#Empathy Is Finally Being Called Out As An Essential #Career Skill: “Having the capacity to engage with people & understand their perspectives is really critical.” ~ Hyatt Hotels CEO, Mark Hoplamazian

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Mark C. Crowley

@MarkCCrowley

7 years

4 quick questions to determine if someone is well-suited to leadership: Do they show respect to other people? Do they maximize #human potential? Do they give & earn #trust ? Are they generous with praise & #encouragement ? #CSuite #HR

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Mark C. Crowley

@MarkCCrowley

5 years

#CEOs from 200 major U.S. Orgs just announced they’ve redefined the “purpose of a corporation.” Serving shareholders 1st now takes a back seat to “Investing in employees, delivering value to customers, dealing ethically with suppliers & supporting communities.” #LeadFromTheHeart

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Mark C. Crowley

@MarkCCrowley

6 years

Harvard's Amy Edmondson says the people who most deserve workplace promotions are employees who challenge status quo & call out mistakes. People who most managers promote, however, are inherently compliant & rarely push back on their bosses. We need stronger #leadership . #CEO #HR

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