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hudlsupport

@HudlSupport

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Your Hudl having issues? This account is monitored a few times weekly. For the quickest help, send us an email using !

Lincoln, Neb.
Joined April 2012
Don't wanna be here? Send us removal request.
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@HudlSupport
hudlsupport
2 years
Hudl online classes are a great way to become a Hudl expert! We offer classes on a wide variety of topics, from BlueFrame to Sideline. Check out the link below for more information.
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@HudlSupport
hudlsupport
5 years
We’re experiencing some issues with Hudl this morning, but don’t worry! We have our team looking into it and we expect to get things back up and running shortly. We’ll update you when we have more information.
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@HudlSupport
hudlsupport
5 years
We're actively working to get Hudl back up and running. Amazon Web Services is experiencing issues which in turn means we are. There's not an ETA for a fix yet, but we're working toward it.
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@HudlSupport
hudlsupport
8 years
Awesome news: Hudl is fully up and running again! Your patience has been greatly appreciated.
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@HudlSupport
hudlsupport
5 years
Hudl is back up and running as normal, but we're continuing to monitor systems just in case. Libraries, exchanges and more can now be used. Site wide issues are never welcome, but we're thankful for everyone's patience. Let us know if you run into additional problems.
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@HudlSupport
hudlsupport
8 years
Hudl is currently down, but don't panic! We're working hard on a fix and will send out an update as soon as possible.
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@HudlSupport
hudlsupport
8 years
A widespread Amazon Web Services outage caused Hudl to go down. The ball is in their court, but we'll update you asap.
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@HudlSupport
hudlsupport
6 years
We are currently experiencing issues which are impacting multiple areas of Hudl, including playlists, uploading, and intercutting. We're working hard to fix the issue and we will update once the issue has been resolved.
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@HudlSupport
hudlsupport
6 years
Hudl is back up and running correctly. Thank you for your patience while we worked to get everything fixed! If you're still experiencing issues, please email support @hudl .com.
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@HudlSupport
hudlsupport
6 years
You asked, we listened. Now you can reorder clips in any playlist. #HudlProTip
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@HudlSupport
hudlsupport
6 years
Everything is back up and running now. Thank you for your patience this morning. If you continue to see issues, let us know by tweet or send us an email to support @hudl .com.
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@HudlSupport
hudlsupport
5 years
I am a: ⬜️Coach ⬜️Athlete ✅Sideline operator Looking for a: ⬜️Tackling Dummy ⬜️Chin Strap ✅Quick Start Guide Tag your team's "Sideline expert" to get them access to our 2019 Sideline Quick Start guide.
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@HudlSupport
hudlsupport
1 month
Hudl is aware of the technical difficulties users may have when trying to access their Hudl account now. Our team is working on this and investigating to get this resolved soon. Please monitor the status page below to stay up-to-date on the issue. -CS
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@HudlSupport
hudlsupport
8 years
Your team is ready for kickoff. What about your Sideline devices? Update the app before hitting the field!
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@HudlSupport
hudlsupport
7 years
Your library has a new coat of paint, just in time for football season. Refreshed look, same functionality: .
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@HudlSupport
hudlsupport
6 years
We are currently experiencing issues which are impacting multiple areas of Hudl. We are working to quickly fix the issue and will update once the issue has been resolved.
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@HudlSupport
hudlsupport
7 years
We’re aware Hudl is giving our users a hard time. We’re already working our game plan and will have a fix asap.
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@HudlSupport
hudlsupport
5 years
Hey Football Coaches! Great news: We've updated our system so that you can now manage all your storage needs from one page! On your Hudl Video Tab go to Manage Library. Check it out and let us know if you have any questions.
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@HudlSupport
hudlsupport
5 years
You + @HudlSupport = Dream Team Take advantage of our Kick Off calls to get a jump on the season with Sideline. Reserve your spot now.
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@HudlSupport
hudlsupport
5 years
@Coachpjdavis @CoachBradyWalz @RunThePower @CoachMckieJr @CoachHeathWebb Hey Coach Davis! Thanks for reaching out and providing us with feedback. We have created a feature request ticket. We appreciate your request. Thanks! -ST
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@HudlSupport
hudlsupport
5 years
@CoachBolland @Hudl Great question, Coach. Your team will get 150 hours of storage. The average American football game is 40 minutes trimmed down; which means you could store about 225 games. With an average of 11 games a year would be ~20 seasons. We want you to store what matters to you! KK
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@HudlSupport
hudlsupport
7 years
The wait is over! Sportscode 11 now supports macOS High Sierra (10.13). Check out the details:
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@HudlSupport
hudlsupport
8 years
Using Sideline to give your team an edge this Friday? Update the app to the newest version, just released today.
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@HudlSupport
hudlsupport
5 years
@CoachJ_Stanton Hi Coach Stanton, thanks for passing on this feedback. We'd like to dig into this with you to get a better picture of buffering/loading speed issues so we can make your experience better. Would you mind sending us a DM so we can work with you without a character limit? AA
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@HudlSupport
hudlsupport
5 years
Change your team’s highlight privacy setting so parents, grandparents and fans can watch your best plays from the season. ⬇️ 🔗:
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@HudlSupport
hudlsupport
5 years
Hudl is back up and running. We're keeping an eye on our system to make sure things continue running smoothly. We appreciate your patience with us today. Let us know if you run into additional problems and we can take a look.
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@HudlSupport
hudlsupport
4 years
@CoachWilderTX Hey there, our product team is aware of your requests and are looking into adding the feature. The more coaches that request the feature, the sooner we will get started on it. - KP
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@HudlSupport
hudlsupport
7 years
And we’re back! Hudl is fully functioning again. Thanks for sticking with us this afternoon.
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@HudlSupport
hudlsupport
2 years
Huge shout-out to all of our Texas coaches who visited our training room at THSCA last week. Thanks for all the feedback and great conversations along the way. See you next year in Houston! @THSCAcoaches @LifeAtHudl
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@HudlSupport
hudlsupport
8 years
Time to start tonight’s game prep! Step 1: Update your Sideline app.
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@HudlSupport
hudlsupport
6 years
It’s a breeze for coaches to share games with people outside Hudl. Choose between an instant download ⬇️ or an email link 📧. . #HudlProTip
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@HudlSupport
hudlsupport
7 years
We're having some issues with video playback, but don't worry—the development team is on it! We'll keep you updated.
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@HudlSupport
hudlsupport
3 years
It has come to our attention that our site is experiencing some slower uploading speeds than normal. Uploads are still making progress, it's just taking them a bit longer. We're keeping an eye on this and will post updates if anything changes.
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@HudlSupport
hudlsupport
7 years
Basketball season is almost here! Get ready with our online class covering the biggest offseason updates.
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@HudlSupport
hudlsupport
11 years
@alice__byrne Alice, what seems to be the issue? We'd be happy to help. -TH
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@HudlSupport
hudlsupport
6 years
Want to kick your Hudl Sideline kit up a notch? Check out our recommendations for 🔥 accessories. #HudlProTip
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@HudlSupport
hudlsupport
7 years
#Sportscode Pro Tip: Update macOS to El Capitan (10.11) or Sierra (10.12) before High Sierra’s release on Sept. 25.
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@HudlSupport
hudlsupport
10 years
@CoachLaqua Try clearing your internet history or switching browsers. Also, tell my brother hello for me! -Morgan Bohl
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@HudlSupport
hudlsupport
7 years
We’re back up and functioning as normal. We appreciate your patience! If you’re still having issues call, email or tweet us so we can help.
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@HudlSupport
hudlsupport
5 years
@mrmlshepherd We won't count your storage hours twice if you make cut ups. If you're seeing that on your account, please DM us and we can try to figure out what's going on. - JL
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@HudlSupport
hudlsupport
6 years
Club 🏀 is ramping up. Use these tips to capture the best video possible. . #HudlProTip
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@HudlSupport
hudlsupport
6 years
Accidentally delete the wrong video in your annual library cleanup? Don’t panic—restore it from the Manage Storage page. #HudlProTip
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@HudlSupport
hudlsupport
6 years
Ever wanted to analyze your opponents’ tendencies based on hash? Get that 🏈 data with custom reports. . #HudlProTip
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@HudlSupport
hudlsupport
5 years
We know it’s been awhile. If you need a visual reminder for how to set up your Hudl Sideline kits, check out our video tutorials: Premium: Plus: Standard: Basic: #HudlSideline #protips
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@HudlSupport
hudlsupport
7 years
Hudl is currently down. We know our teams depend on us and our product team is on the case. A fix is in progress and we’ll continue to update you.
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@HudlSupport
hudlsupport
9 years
We are currently experiencing some trouble with Hudl. But don't worry, we are working on a fix now! We will let you know we are back up.
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@HudlSupport
hudlsupport
2 years
Hey Coaches! Don’t forget to take a look at your manage library page this spring to see if there are any vidoes that you don’t need any more. #HudlProTip
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@HudlSupport
hudlsupport
11 years
@Hatahet5 Sorry Issam. I can fix Hudl issues but not girlfriend issues. - TB
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@HudlSupport
hudlsupport
5 years
Game from last night not uploading in the Hudl app? Green sync bar not moving? You can easily restart that upload in just a few steps. #HudlProTip
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@HudlSupport
hudlsupport
5 years
Want to learn a new workflow or pick up extra Hudl tips? Check out our new training sessions 👀
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@HudlSupport
hudlsupport
6 years
It’s easy to move members of last year’s JV squad to your varsity roster. We’ll show you how it’s done. #HudlProTip
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@HudlSupport
hudlsupport
8 years
Hey all - Hudl is experiencing some technical issues right now, but our team is working to find a fix ASAP. Give us a few moments. Thanks!
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@HudlSupport
hudlsupport
8 years
Using Sportscode 10? Stay compatible by updating to OS X 10.11 before Apple releases macOS Sierra: .
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@HudlSupport
hudlsupport
10 years
@Kobaltsays Check out this tutorial: http://t.co/7zb0UBKTTT Let us know if you have any questions! - HR
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@HudlSupport
hudlsupport
7 years
Using an iPad or iPhone to record this year? Make sure it's ready for game time—update the Hudl app to the newest version, 5.24.
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@HudlSupport
hudlsupport
11 years
@nickwill75 I'd let your coach know and they can go in and remove you from the roster! -LH
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@HudlSupport
hudlsupport
9 years
Recording with a Sony or Canon camera? Check these settings for a smoother upload via Mercury: http://t.co/9ZtdRSRDTE
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@HudlSupport
hudlsupport
7 years
Hudl is experiencing some issues, but it’s nothing you did! We’re checking things out on our end and will update you as soon as possible.
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@HudlSupport
hudlsupport
5 years
Our Support Team is training up today for season! Our phones lines will be closed but we will be responding to tweets and emails all day. We'll resume regular hours Monday July 15.
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@HudlSupport
hudlsupport
11 years
@mjvitale32 Time out. What's going on? We'd love to help (and save the computer's life).
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@HudlSupport
hudlsupport
5 years
You put in the hard work at practice and made the 🔥game-changing plays. It's easy to show them off with highlight reels. . #HudlProTip
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@HudlSupport
hudlsupport
7 years
Functionality on Hudl is slowly coming back, but isn't yet 100%. Keep an eye on our feed for updates. Thank you for your patience!
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@HudlSupport
hudlsupport
9 years
No one hits the court without a little warm-up. Stay sharp with a quick look at what other coaches are asking:
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@HudlSupport
hudlsupport
6 years
Crystal clear game footage helps you and our analysts add stats. Amp up your video with these 🔥 recording tips. . #HudlProTip
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@HudlSupport
hudlsupport
12 years
@pj_finch Oh man, what did we do? We'd love to right any wrongs.
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@HudlSupport
hudlsupport
7 years
Calling all football coaches! Check out this #HudlProTip .
@HudlFootball
Hudl Football 🏈
7 years
#HudlProTip : Want to make the video smaller to see more of your breakdown data columns? Watch how ⬇️
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@HudlSupport
hudlsupport
6 years
Our hours change when yours do. Starting August 11, we'll be open on the weekends for all your support needs. #HudlProTip
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@HudlSupport
hudlsupport
5 years
Football season is here! This week, we’ll be sharing #protips for #HudlSideline to set you up for success on the field this season.
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@HudlSupport
hudlsupport
7 years
We're here to help. Now on late nights and weekends.
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@HudlSupport
hudlsupport
6 years
We're regaining normal functionality. If you notice any lingering issues let us know! KK
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@HudlSupport
hudlsupport
8 years
@StuVH I see - You could turn off push notifications under the app settings, just know it wouldn't post notifications for other things. - ZL
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@HudlSupport
hudlsupport
6 years
Do you want to know how to use Hudl like a pro? There's a class for that-- a free session designed for any coach new to our tools. Sign up now to learn the basics from our pros! .
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@HudlSupport
hudlsupport
4 years
Coaching remotely can make reviewing film with your team tricky. No need to worry about laggy videos through Zoom calls any longer. You can now host shared sessions with your team.
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@HudlSupport
hudlsupport
6 years
Did some of your athletes pull a fast one on you and change their email 📧 over the summer? Share this tutorial with them so they can get back into Hudl: . #HudlProTip
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@HudlSupport
hudlsupport
8 years
Attention: All the issues have been resolved and Hudl is good to go! Try to refresh your page if you were experiencing issues. Thanks! -ASe
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@HudlSupport
hudlsupport
6 years
Our Support team is taking some time to level ourselves up so we can better help you. Our phone lines are closed, but you can always tweet or email us. We'll resume normal hours on Monday, July 16.
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@HudlSupport
hudlsupport
2 years
Looking to create a football highlight to show off your best moves? Check out our video guide on Creating Football Highlights for Athletes! 🏈
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@HudlSupport
hudlsupport
9 years
If you're gonna watch video on a PC, be sure to work in Chrome. And clear that cache while you're at it:
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@HudlSupport
hudlsupport
9 years
@C_Gyllenhammer You can sign your racquetball team up under 'Other' when selecting a sport. -NM
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@HudlSupport
hudlsupport
6 years
@Coach_Kolb @Hudl Hey Coach Kolb! We get that ads can sometimes be distracting. Once you login you shouldn't see those ads. We want to make sure to keep you focused on those great recruit videos! - BF
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@HudlSupport
hudlsupport
5 years
@WannaParteeHorn We couldn't agree more; coaches are at the center of everything we do. If you have specific concerns or feedback about your account we want to hear them. Send us a DM with more information! KK
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@HudlSupport
hudlsupport
6 years
@corryspann We're very sad to hear that Sideline didn't work for you during the State Championship. I see we sent emails prior with instructions for big stadiums. Can you give us more details on what didn't work? Feel free to send us a DM with more info! KK
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@HudlSupport
hudlsupport
1 month
@CoachRobinBacon @Hudl @SCFCA1 @ncFBcoaches @GFCACoaches @THSCAcoaches @FL_Coaches Hey Coach! We still have phone support, but changed our phone number. We DM'ed you a little while a go with more information, but are also available 24/7 at . Looking forward to helping out! -CS
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@HudlSupport
hudlsupport
5 years
@CoachSteiny @CoachBolland @Hudl Videos on installs are references of the source video. Only the source video will count toward the storage hour limit. You can learn more about the changes here: . KK
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@HudlSupport
hudlsupport
5 years
Heading to your local coaching clinic? So are we! Don't wait to take advantage of our Sideline check-ups. Reserve your spot now to get ahead of the pack.
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@HudlSupport
hudlsupport
2 years
@CoachJohnson50 @Hudl Good news! Our New Hudl Team is currently working on this feature that will allow coaches to select multiple angles. Stay tuned for more New Hudl updates!
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@HudlSupport
hudlsupport
8 months
@mccoolmustangxc @MCJ_BBB @Hudl Hello! I checked that game video and the panoramic angle did capture the full court shot. You can use the tutorial below to change the angle you're viewing the video from. -CS
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@HudlSupport
hudlsupport
10 years
Happy Thanksgiving! Our offices are closed today and tomorrow, but we're still around to help via tweet or email – support @hudl .com.
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@HudlSupport
hudlsupport
7 years
Our phones are back up! Give us a call, we're here to help.
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@HudlSupport
hudlsupport
7 years
A free session designed for any coach new to our tools. Sign up now to learn the basics from our pros!
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@HudlSupport
hudlsupport
11 years
@bsaff24 We don't want you to be upset with us! How can we help? -BC
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@HudlSupport
hudlsupport
10 years
Using the Hudl app for iOS to capture and upload? Be sure to install version 4.3.8! http://t.co/VO5Qof5qZy
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@HudlSupport
hudlsupport
10 years
@buddy_boy55 What seems to be the issue? We'd be happy to help! -CP
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@HudlSupport
hudlsupport
12 years
@sarahkrueger4 If you're not using Google Chrome, try that. It usually works better than Internet Explorer and Firefox.
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@HudlSupport
hudlsupport
10 years
Server issue has been fixed! Thank you for your patience. Let us know if you have any more trouble.
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@HudlSupport
hudlsupport
7 years
And we're back. Hudl is fully up and running. Thanks for sticking with us this morning.
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@HudlSupport
hudlsupport
5 years
Time for spring cleaning! It's a breeze to tidy up storage hours when you can download your 🥎, ⚾️and 🏈for offline use. Learn how here: . #HudlProTip
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@HudlSupport
hudlsupport
5 years
You know your O-line coach uploaded the 🏈practice video, but it's not showing up. Lucky for you, we've given you the ability to see your full library (even the videos not shared with you). Just follow these steps: . #HudlProTip
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